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Indianapolis Car Hire

Pick-up
12:00
Drop-off
12:00
Compare vs. KAYAK all | none

Indianapolis car hire reviews and directory

Payless
payless
Car hire reviews:
OK (5.2, 74 reviews)
Car hire locations in Indianapolis:
2 locations
Payless
Locations in Indianapolis
5773 West Washington Street
+1 317 777 7337
7515 East Washington Street
+1 317 777 7672
  • 4.9
  • 5.6
  • 6.0
  • 4.5
  • 5.2
Recent reviews
8.0 Good
18 Oct 2015
Excellent staff. Efficient 8-min shuttle.
Pros: 1. Off-airport location needs GPS guidance. 2. Towing not included.
Cons: Great staff. Good value.
2.0 Poor
21 Oct 2015
Pros: Nothing
Cons: I am very upset because they did not have a car when I arrived, and when I had previously tried to contact them because my flight was delayed no one picked up. I had to rent from a different place for significantly more. I would never rent through them or kayak again as a result.
4.0 Mediocre
2 Nov 2015
Bargain Basement (Basement is the operative word)
Pros: I liked the low price that I booked for a 6-day rental. Also, the shuttle was relatively modern, clean, and comfortable.
Cons: Signage at the airport was inadequate. I had to ask a competitor how to find the shuttle to the offsite lot.j The distance to the lot from the airport is not insignificant. The lot is located in a run-down section, surrounded by a hurricane fence, and has as its office a junky old portable trailer. Not too nice. The staff seem unable to keep up with returns and new customers. Wait times for shuttle pick up as well as for checking out a car seemed long. After waiting 15 minutes or so to get to the counter, there was no option in full size vehicles when I was picking up my car. Only a '14 Impala (old style). I detest the old style Chevy Impala because I prefer to drive something comfortable, well made, and at least a little fun. The new style is great. The old Impala is none of those things. The only other option offered was a Kia Soul. So I took the Impala. However, when I got in it reeked of cigarette smoke. It also looked like it had been wrecked and repaired (poor panel fit, evidence of repaint). I had also noticed that I had been overcharged by $98. So I went back in and requested something else (which they did not argue about). They offered to clean up a recently returned Altima (a much better drive) and they fixed the overcharge on the contract. This car was in at least as rough of shape with evidence of rear-ending another vehicle (pinch points with rust near the headlight corners), not to mention the finish looked like it had been driven through a series of barbed wire fences. The wheel covers were chipped and cracked. The interior was filthy and the interior windshield and window glass was disgusting. These are all apparently very used vehicles (35,000 - 45,000 miles) with hard miles on them. So I guess the old adage "you get what you pay for" stands. Very disappointing, though.
3.6 Mediocre
25 Apr 2016
Go anywhere else
Pros: The car was clean
Cons: Not in the airport terminal as advertised on kayak. Had to take a 15 min shuttle to the car pick up. Employee didn't go over hidden costs, I signed for waiving of insurance and road side assistance, or so I thought Price, with hidden costs, was double the quoted price on kayak. When I mentioned it to them, they pulled out the form I signed and said are these your initials, they were but that was not what I was told when I initialed that item. Complete rip off. I spent the amount of money on an economy car that I could of on a mid sized car at a reputable car dealer for a day. I don't recommend this place at all
10.0 Excellent
23 Sep 2016
Pros: The shuttle was timely and courteous. The time it took to rent the car was very quick. The car was better than expected and all of the staff were very kind
Cons: It was quite a ways from the airport but there is a 24 hour shuttle so it was convenient still
10.0 Excellent
12 Oct 2015
Great Value
Pros: Took my rental 2,300 miles and including the rental fees for the week spent only $300 on transportation. Can't beat that especially when you usually drive a jeep.
5.2 OK
21 Oct 2015
Deceptive rates
Cons: This office attempts to add extra fees for "roadside assistance" and a full tank of gas that can significantly increase the base rate that you reserve online. Waits at pickup and dropoff are long; each customer interaction takes much longer than it should, because of these deceptive practices. Buyer beware!
4.0 Mediocre
22 Oct 2015
They Canceled my booking and charged me a discount
Cons: I booked on Kayak easily. I had plane delays and was not able to get to Payless until 6pm when on Kayak they said pick up was noon. I did not see anywhere that there was a dead line to pick up or my booking would be canceled. I understand it was later than usual but I did not think to call. I was more concerned with getting flights and missing my connections because of airline delays. I am stuck with no car if I decline and go back to airport to rent another car at a higher rate. I feel I was shafted by Payless
10.0 Excellent
2 Nov 2015
Incredibly inexpensive, smooth, friendly, and easy
Pros: Despite being a little ways away from the airport, this couldn't have been a more pleasurable experience. Incredibly low price, reservation made easily the day of by kayak online, friendly service throughout, nice, clean car... would absolutely use them again.
2.4 Mediocre
4 Nov 2015
Cons: you quoted me a rate of $69.00 and they would NOT honor this rate even though i should them the reservation. I would like a refund for the difference! I will be contacting American Express regarding this. The rate resulted in virtually the same price I would have paid if I had rented on airport property rather than taking their 10 minute shuttle.
Enterprise
enterprise
Car hire reviews:
Excellent (9.1, 11 reviews)
Car hire locations in Indianapolis:
19 locations
Enterprise
Locations in Indianapolis
10101 N Meridian St
3177060359
1202 East Stop 12 Road
+1 317 881 3774
135 W Mccarty St
+1 317 636 2620
143 E Market St
+1 317 635 4340
1704 N Shadeland Ave
+1 317 359 3235
3115 West 16th Street
+1 317 632 2214
3901 S East St Ste B
+1 317 780 4433
3908 North Georgetown Road
3172996637
4601 N Keystone Ave
+1 317 259 0000
4630 E 96th St
+1 317 805 4430
5110 Lafayette Road
+1 317 299 0711
6602 E Washington Street
+1 317 352 0991
7101 W Washington St
+1 317 243 8988
7510 E 88th Pl
+1 317 913 6768
7801 Col H Weir Cook Mem Dr
+1 317 247 7555
7801 Pendleton Pike
+1 317 549 9822
8345 Michigan Rd
+1 317 872 1034
9405 Whitley Dr
+1 317 571 7999
9799 Enterprise Drive
+1 317 848 9344
  • 9.1
  • 8.7
  • 9.1
  • 9.1
  • 9.3
Recent reviews
8.0 Good
23 Jul 2016
Excellent service
Pros: The staff at both locations was awesome. Pick-up and drop off were excellent. They were quick,efficient, and kind, offering water when we picked up the car on a super hot day. It was a great overall experience.
Cons: The car smelled like cigarettes, but covered up with a cleaning smell. The car only had 13, 000 miles on it, but it really lacked any pick-up. I guess that's what you can expect with an economy car. Overall it was a good experience and I would go with Enterprise again.
10.0 Excellent
26 Aug 2016
Pros: People, car, and service excellent
Cons: There was initial cofusion regarding my reservation with enterprise...or was it national ? It got resolved, but could have been smoother
10.0 Excellent
30 Sep 2016
Pros: It was a nice and clean vehicle which made the trip seem more enjoyable!
6.4 Good
23 Aug 2016
Address verification was unexpected and inconvenie
Pros: Good customer service by Justin despite an unexpected and inconvenient process to verify my new address.
Cons: G Have never had this before but they required two bills in my name. I did not have them on me so I had to spend time searching for bills through online accounts. If it is needed they should tell you that in your confirmation so you're prepared.
9.6 Excellent
11 Apr 2016
Pros: Ashley and Chelsey were personable and accommodating. Meeting my needs were their priority.
Cons: The car was not ready @ pickup, (even though my reservation was confirmed by a phone call tje day before) although it only took an additional 10 minutes to turn it around.
10.0 Excellent
13 Sep 2016
Great experience
Pros: The vehicle was more than adequate. Enterprise did not have he vehicle that I originally ordered so they gave me an upgrade for the same price. Great personnel. Will do business with them again.
Cons: Nothing
10.0 Excellent
20 Aug 2016
Pros: Very friendly staff. Nice car
Cons: Nothing I can think of
10.0 Excellent
23 Sep 2016
I would rent from them again.
Pros: Staff was friendly and helpful.
6.0 OK
27 Sep 2016
Fast checkout, but experienced problems with the c
Pros: Checkout was very quick.
Cons: Car tires were probably not aligned or something, but car literally jumped when it went through the pot holes. It was difficult to control the car at 70mph speed.
9.6 Excellent
27 Sep 2016
Dodge truck
Pros: truck was fine overall, clean, good power, good value
Cons: truck is hard to get into for me, Ford has more headroom for me getting in, once in, it is fine
Budget
budget
Car hire reviews:
Good (6.5, 7 reviews)
Car hire locations in Indianapolis:
10 locations
Budget
Locations in Indianapolis
11725 Pendleton Pike
+1 317 823 0863
2702 North Shadeland Avenue
+1 317 375 8038
33 North Capitol Avenue
+1 317 955 7579
3905 West 96th Street
+1 317 471 8041
4555 North Keystone Avenue
+1 317 547 7754
4809 West 38th Street
+1 317 298 4502
6390 West Turner Drive
317-248-4860
6463 East 82nd Street
+1 317 913 1879
7515 E Washington St
+1 317 352 0842
7800 Col H Weir Cook Memorial
+1 317 260 5820
  • 6.9
  • 6.6
  • 6.9
  • 6.0
  • 6.0
Recent reviews
6.0 OK
13 Oct 2015
Smelly car. Not cleaned properly. Needed exchange
Pros: Large car. Was able to exchange at a local office. Staff was polite.
Cons: Smelly car - cigarette smell was not properly removed . Not cleaned properly. Moldy coffee container was found in car.
2.0 Poor
19 Nov 2015
Cons: I book car 20 days in advance to make sure I have car but when I went to pick up car they didn't have car on spot so I told them to find somewhere else they refuse to do that .it was very inconvenience for me and my kids . I have to call cab to go around which cost me a lot .now u decide is that Wright thing to do
9.2 Excellent
2 Jul 2016
Pros: Ease of drop-off
6.8 Good
23 Aug 2016
Unclear cost to rent
Pros: Cleanliness is good. Quick check in and out.
Cons: Strong smell in the car, I had to leave the windows open for 2 hours before the smell was gone. Booked the car for 6 days for a project. Asked the lady if I can return the car early for less cost if project finishes early. She said yes. Returned it on day 4. Total amount charged was just $15 lower than the quoted bill. The receipt said there was a minimum charge, which I was not told of at the time of check in.
10.0 Excellent
30 Aug 2016
Pros: Everything went smooth. Easy pick up and drop off. Staff did an excellent job.
2.0 Poor
9 Sep 2016
Cons: Poor. I was charged twice.
9.2 Excellent
9 Sep 2016
Good value
Pros: Car was clean, ready and fueled when I arrived. Great fuel economy and great price. Turning the car in was a total breeze and made getting to the airport expedient.
Cons: Spent way too long at the counter trying to pick up the vehicle. Reservations need a separate counter or clerk so that the lines don't get held up by other customers. And the upselling is a little unnecessary.
Alamo
alamo
Car hire reviews:
OK (5.4, 2 reviews)
Car hire locations in Indianapolis:
2 locations
Alamo
Locations in Indianapolis
7111 West Washington St
317 243 1177
7801 Colonel H. Weir Cook Memo
+1 317 243 1151
  • 5.0
  • 6.0
  • 5.0
  • 5.0
  • 6.0
Recent reviews
2.0 Poor
18 Jul 2016
Pros: the quoted rates were increased when I got to the Alamo check-out counter in Indianapolis..
8.8 Excellent
12 Aug 2016
Worth it for the price
Cons: Check engine light was on. Out of other vehicles.
Hertz
hertz
Car hire reviews:
OK (5.2, 2 reviews)
Car hire locations in Indianapolis:
4 locations
Hertz
Locations in Indianapolis
1321 N Shadeland Ave
+1 317 353 2173
3210 E 94th Street
3175870364
4140 E 96th St
+1 317 818 8130
7800 Col H Weir Cook Mem Dr
+1 317 405 6363
  • 5.0
  • 6.0
  • 6.0
  • 5.0
  • 4.0
Recent reviews
3.6 Mediocre
13 Oct 2015
Pros: Clean car.
Cons: Hertz is WAY overpriced. I will NEVER rent from them again. They cut costs by not employing enough costumer service reps to attend to customers for check out. Time is money, and I do not have the time to wait 2 hrs after I get to an airport for an overpriced rental. They don't flex their pricing and you can generally expect to pay over 25% additional costs in fees and taxes (not included in the agreed costs). My bill was $280 and I paid $382 with no added insurance... over $100 in taxes & fees! Overall: UNSATISFACTORY.
6.8 Good
30 Oct 2015
Cons: Not very well marked where Hertz is when you drop off at the Indy airport.
Thrifty
thrifty
Car hire reviews:
Excellent (9.2, 2 reviews)
Car hire locations in Indianapolis:
3 locations
Thrifty
Locations in Indianapolis
2360 Distributors Dr
(317) 243-2282
7801 Col H Weir Cook Mem Dr
+1 877 283 0898
9700 Lakeshore Dr E Ste F
(317) 844-3773
  • 9.0
  • 9.0
  • 9.0
  • 10.0
  • 9.0
Recent reviews
8.4 Excellent
16 Oct 2015
IND Thrifty
Pros: Great check in service. The manager at this location was able to correct a $250 overcharge from the Schiller Park location and was very helpful.
10.0 Excellent
20 Oct 2015
Pros: Good service. Car was nice
Dollar
dollar
Car hire reviews:
Excellent (10.0, 1 reviews)
Car hire locations in Indianapolis:
1 location
Dollar
Locations in Indianapolis
7801 Col H Weir Cook Mem Dr
+1 866 434 2226
  • 10.0
  • 10.0
  • 10.0
  • 10.0
  • 10.0
Recent reviews
10.0 Excellent
6 Nov 2015
Pros: Easy to get to, easy to get out of, easy to get back to.
Cons: Nothing.
Ace
ace
Car hire locations in Indianapolis:
3 locations
Ace
Locations in Indianapolis
4529 W 96th Street
1-317-848-0223
5773 W Washington Street
1-800-242-7368
7515 E Washington Street
1-317-308-2000
Advantage
advantage
Car hire locations in Indianapolis:
1 location
Advantage
Locations in Indianapolis
2621 S High School Rd
8007775500
Airport Van
airportvanre
Car hire locations in Indianapolis:
1 location
Airport Van
Locations in Indianapolis
2160 S. Lynhurst Drive
+1 877 826 4680
Avis
avis
Car hire locations in Indianapolis:
8 locations
Avis
Locations in Indianapolis
11725 East Pendleton Pike
+1 317 823 2632
2702 North Shadeland Avenue
+1 317 358 8101
33 North Capitol Avenue
+1 317 236 1987
3905 West 96th Street Suite 500
+1 317 872 7780
4555 North Keystone Avenue
+1 317 541 0514
4809 West 38th Street
+1 317 295 0790
6463 East 82nd Street
+1 317 842 7765
7800 Colonel H. Weir Cook Memorial Drive
+1 317 244 3307
Europcar
europcar
Car hire locations in Indianapolis:
1 location
Europcar
Locations in Indianapolis
Please Go To The National Counter
+1 317 243 1151
National
national
Car hire locations in Indianapolis:
1 location
National
Locations in Indianapolis
7801 Col H Weir Cook Mem Dr
+1 317 243 1151
NU Car
nucar
Car hire locations in Indianapolis:
1 location
NU Car
Locations in Indianapolis
2160 S. Lynhurst Dr.
317-399-5247
Sixt
sixtrentacar
Car hire locations in Indianapolis:
1 location
Sixt
Locations in Indianapolis
3230 E. 96th Street
+1-317-6886121
Sunnycars
sunnycars
Car hire locations in Indianapolis:
2 locations
Sunnycars
Locations in Indianapolis
6100 West Raymond
7801 Colonel H. Weir Cook Memorial Drive,
99 travellers who hired a car in Indianapolis gave the car agency they used an average rating of 5.9

Car hire locations in Indianapolis

Indianapolis
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