Pros: The car was clean, excellent price.
Cons: The employee had an attitude when helping me. I came to the airport after being 6 hours delay and his way of treating me was not the best.
Pros: Freee upgrade
Cons: No car available, customer service, waited over two hours for car
Pros: I like the fact that my reservation didn't have any hidden fees and that everything went as explained to me when I called to confirm.