Pros: Reservation took a while to show up at computer at station. i waited 45 minutes for reservation.
26 Apr 2017
Pros: I requested a Ford Mondeo and ended up with a Mercedes for 16 days. Not a great deal for me, actually, because it was a bit small for our family and all of our luggage. But most people would probably see it as a plus.
Cons: Check-in was incredibly slow and cumbersome, since I'd already made the reservation online. It was taking the 2-3 agents working the counter about 10 minutes per customer, so the short line moved very slowly. Probably a 45-minute process or more. The car was very dirty on the outside when we got it. Interior was ok, but not super clean. And the headlights did not work correctly - the low beams were badly out of alignment. Overall, a very mediocre experience.