Pros: Pleasant customer service at the counter and during return. The car was perfect for our family needs for driving and parking in Lisbon, as well as to several nearby destinations.
Cons: The name Ace doesn't appear at the rental car area at the Lisbon airport. It took several questions around the airport and a call to the number on our reservation to figure out the Goldcar rental handled the booking for Ace. After that it went smoothly.