Pros: More car than I expected, reasonable price, friendly service, in and out quickly. Enterprise.
26 Sep 2016
Pros: Good quality car and good customer service
Cons: I really didn't like that Kayak sent me to a location outside of the airport and did not give me any warning. The location was in the confirmation e-mail, but I never received a warning or notice that I would be sent outside of the airport. I stood in a huge line at the airport Enterprise only to be told to go to another place. I had to spend an extra $40 to get to that location, which I hadn't contemplated either and I was late for an appointment because of this.
4 Oct 2016
Better than Expected
Pros: The price quoted was $200 less than an equivalent car at the airport. I was greeted as soon as I arrived but I had to wait a short time as they were extremely busy. I reserved an economy car but was upgraded to a full-size at no extra cost. The car windows needed a better cleaning, but otherwise the car was perfect. When I returned the car it was very busy, but I was helped right away and only waited 5 minutes for someone to give me a ride to the transit station. Total price paid was actuall $22 less than originally quoted.
Cons: Windows needed cleaning.
18 Oct 2016
Great rental experience
Pros: Easy to check in and out, clean car, reasonable price, friendly staff, no wait, right on the red line so easy to get to. Would definitely use again.
Cons: Car had huge blind spots, making lane changes in traffic a bit tricky.
31 Oct 2016
Cons: The drivers seat was making my legs go numb with long drives
6 Nov 2016
Pros: Good experience. Fast service, helpful staff, pick-up from our Air B&B to get the car, great price.
Cons: Next time I'll use Uber to/from the airport; takes a while on the T to get there from Logan.
12 Sep 2016
Pros: Free upgrade to an SUV. Quick service
22 Sep 2016
Affordable, quick and easy
Pros: Pick up and drop off were quick and easy. They offered me a free upgrade to a bigger car, but I declined. The VW Jetta was clean and a great car to get me around New Englad this week!
Cons: When I went to book online I initially got quoted a price that a little cheaper (around $19/day) and I accidentally closed the window. When I reloaded the page it had jumped up to around $23/day. I was a little bummed about that, but it was still a great price for a rental that fit my needs.
3 Oct 2016
Pros: Very smooth easy pick up, the car was great all weekend, and the price was doable! The office was a little ways away, but overall TOTALLY worth it!!