Cons: The price I was quoted was almost triple the amount I actually had pay.
6.0 Good13 Mar 2018
Car was ordinaryPros: Guys in the car park weer great, both on pick up and returnCons: Car was very ordinary It had almost bald tires and the brakes were bad It was dirty inside Desk staff were not very interested in customer service Forced insurance on you, either that or you were not going anywhere
10.0 Excellent18 Feb 2018
Friendly staffPros: Friendly staffCons: Ease
2.0 Mediocre28 Dec 2017
Horrible Customer ServicePros: Representative at the check in counter was rude and unwilling to explain additional charge that they claim were required. I had proof that I have insurance coverage through my credit card company but they refused to honor it. Car was filthy, radio didn't work and car was not given to me with a full tank. Horrible experience.
2.0 Mediocre17 Dec 2017
The price i was quoted online was not the same @ pick upPros: I quoted 213cdn online at time of pick up i paid 413cdn. They said it was the insurance and taxes included.
5.6 Okay6 Dec 2017
Pros: Cars were at the terminalCons: Had to buy insurance even though I used a world mastercard because the rental was prepaid
2.0 Mediocre28 Nov 2017
They do not have any car available - I just waste my time. Rude peopleCons: They were very rude and just told me we do not have car for you even I had a reservation
4.0 Okay26 Nov 2017
Prices not as advertisedPros: The car was fine and got us where we needed to go. The attendants on the lot at Pickup and Dropoff were friendly and courteous.Cons: The pricing was deceptive online. I chose them because they sounded of good value. I waived the insurance online because this was covered by my purchasing credit card. Once I arrived they informed me that insurance was not optional and could not be waived and thusly the price of the vehicle more than doubled. They said that it was in the rental agreement provided to me online - I could not find this in my pre-trip emails. Also, the company that charged my card was not Thrifty - not sure if they outsourced in Montego Bay - despite the Thrifty banner over the rental desk. To protect future customers, travel websites whom help facilitate these purchases should be aware of this and make this clear prior to purchasing to ensure that this is taken into account by the user. Also of note, the desk clerk tried to dissuade me from reading the rental contract saying that I would get a copy of it after signing.
4.0 Okay25 Nov 2017
Cons: I was forced to buy insurance even though I had coverage for rental anywhere in the world both from my car insurance and my credit card. They simply said we dont accept other insurances
5.2 Okay24 Nov 2017
Pros: Not much to like. This was the worst experience I have had with a rental car company.Cons: The fact that they would not acknowledge that my credit card provides insurance coverage. I was forced to buy insurance from them which increased the total cost for the rental. The car was not in the best condition. There were things broken on the inside. While driving, my brakes failed and did not return until after I pumped it for a while.
Cons: I have been renting cars in Montego Bay for 10 yrs and have probably used most if not all of the companies at one point. Sixt was the best experience so far. Great customer service from the team. Clean and quality vehicle. Prompt and on time with a full tank of gas. I have had some rental companies give me a car with the gas light on and only two miles of gas left etc. Very happy will use Sixt again on my next visit.
Cons: I arrived and was simply told "there's no vehicle available and we can REFER you to a competitor." I understand the travel industry consistently overbook to maximize revenues, but this could have been a very different scenario if it was properly handled right. Dissappointing experience!
7.6 Good13 Apr 2019
Pros: Easy drop off and friendly staffCons: Just pricing after insurance added was rough, $250 for a three day rental of a compact is kinda on the steep end
9.2 Excellent22 Feb 2019
Pros: Staff was helpful. Vehicle was in perfect condition.Cons: Only drawback: Insurance cost MORE per day than car rental. A $500 rental ended up costing $1100 US. On TOP of the exorbitant insurance rate$$$$ there was ANOTHER $400 deductible hold on my card until the car was returned. there should be NO deductible. Website did not warn of $$$ ins. cost.
Pros: Friendly check-in Agent SUV (Suzuki Vitari) felt real old/slow even though it was a fairly new car!! Easy return process
2.0 Mediocre4 Jun 2017
Worst everPros: Nothing-I will never do business with budget. There was not one good thing. We didn't even get the car. I had to go to Enterprise. I made two reservations and when we arrived. The employees refused to give me the car we had confirmed. We stood there for over 2 hours. The employees said I would of had to pay $2200 to rent the car I already had confiremed months prior to my arrival. Then they mocked me and said they would give me a two door car and I had a baby, car seat, a stroller and five 50 lbs bags. My child was extremely hot and screaming the entire time because the heat was unbearable. When I asked to speak to a manager they said she was in a meeting for the next week. Then it got to a point when they just kept rolling their eyes And condescending. I will be writing a letter to corporate and to kayak.Cons: I will never do business with budget. There was not one good thing. We didn't even get the car. I had to go to Enterprise. I made two reservations and when we arrived. The employees refused to give me the car we had confirmed. We stood there for over 2 hours. The employees said I would of had to pay $2200 to rent the car I already had confiremed months prior to my arrival. Then they mocked me and said they would give me a two door car and I had a baby, car seat, a stroller and five 50 lbs bags. My child was extremely hot and screaming the entire time because the heat was unbearable. When I asked to speak to a manager they said she was in a meeting for the next week. Then it got to a point when they just kept rolling their eyes And condescending. I will be writing a letter to corporate and to kayak.
10.0 Excellent25 Apr 2017
Pros: Its a great rental company staff were friendly the car drives good I will go back to budget next vocation
8.4 Excellent11 Feb 2017
Very smoothe by Jamaican standardsPros: Upgraded at no charge to a Suzuki Baleno. Great fuel economy, plenty of room and cargo space. Car was loke new and clean.Cons: Check in took a while, but by Jamaican standards went pretty smoothe. All the rental companies are in a tiny lot at MBJ airport. A little challenging maneuvering to the main road.
2.0 Mediocre8 Jan 2017
Pros: I will never book with your company i when to Jamaica they let me know what they out of car it was so bad for me i have to go out side and try to rant a car from a guy take my money and say he going for the and don't come back $400 us this causes by your company
8.0 Excellent27 Dec 2016
Pros: courtesy of staffCons: they need more staff to expedite their services better more selection of cars/ SUV's needed
8.4 Excellent30 Nov 2016
Pros: Pick up and drop off was smooth. Price was very reasonableCons: Car wasn't that clean
8.4 Excellent25 Sep 2016
Pros: The staff was great. Very helpful with answers to all my questions.Cons: The rental price was a bit much but the vehicle itself was great.
Below average productPros: The staff were friendly and very accommodating. Pick up and return to the airport was very fast.Cons: I was not told that I had to put down $1000US deposit. That was a gut hit to start a vacation. While we had no mechanical issues the quality of the car left deep concern that we could. Luckily, we had the car incident free. I think the basic details for renting in particular country needs to be explained when that location is selected during the booking process or any requirements for the selected rental company. I am still awaiting my deposit to be returned. It's crazy that I had to pay up $1000US defore I could get the car but now have to wait days after returning the car to get my deposit back. Worse of all my booking was for 4/12 to 4/20 and they had me down for returning the car on 4/19 at the same rate I was quote when booking the car. My reservations stated - week + 1day. They wanted to change me $52 more for 20th. Fortunately, I had my reservation info and they wrote off the last day as part of my reservation.
4.0 Okay7 Jan 2017
Very poor location / errie office space.Pros: The man who helped me was nice. It was just a little bait and switch like. I hope you guys review this location.
Pros: Great service, I am impressed with the MOBAY STAFF
2.0 Mediocre19 Apr 2017
Poor customer service and non-standard vehiclesPros: The customer service was Poor and extremely slow. It took approximately 2 hours to finish the paperwork. I was taken off-airport to another site to complete the paperwork. There I was told the booking was not with Hertz but with another company called "Firefly." These people appear to running a sub-standard rental service with old and salvaged vehicles with the Hertz brand as cover. The car provided was an old model year Toyota Corolla that looked like it was salvaged from an accident. They made an effort to clean it but it still had a weird smell and it looked battered. Despite the substandard look of the car, I took it anyway in order to remain loyal to Hertz as Gold Plus member and gain some points. On the drive to the hotel I noticed the car was extremely mis-aligned, it had a significant drift to the right. The engine struggled the whole time for the 10 mile trip that was mostly flat. I intended to travel across the island and I had serious doubts the car would be able to make it especially over the steep hills of Jamaica. I knew for sure it would be difficult if not unsafe to drive it at highway speed due to the mis-alignment so I returned it with the intention of getting a newer, better car. Upon returning to the airport, they had a newer model Toyota Corolla on the lot but they said it would cost me more because the newer car is a Hertz vehicle while the older car with the lower rate is the "Firely" rental. There was no documentation during the booking process that showed any reference to Firefly, I thought I was booking a Hertz rental. I feel I was SCAMMED. I asked to be given the newer "Hertz" vehicle for the same rate but they refused. Five hours after landing and beginning the rental process I'm still dealing with a rental car issue. Luckily, I also had a reservation with Island rental car. I asked Hertz to void my current rental because I will be going over to Island car rental to get a car, They were not fazed by that threat, they did not seem to want to keep the business which I found odd. They voided the rental after a significant amount of that persuading them that I should not be charged for the day because the car was in bad mechanical shape and I did not use apart from driving to the hotel and back. I then walked over to the Island Car rental counter and about 15 minutes later I drove away in newer Toyota Corolla. Note that the Island rental rate was less that the Hertz rate but I had chosen to go with the Hertz brand because I know them and rent from them while on business trips in the States. This event has tarnished the Hertz brand for me. When I am renting again in Jamaica I will avoid Hertz. I will definitely recommend and use Island Car Rental again.Cons: The whole experience was terrible. The process is too slow. The operation runs like they are in the 1980s. Why are they using so much paper and carbon copies in 2017? If this is a true Hertz rental facility they need to update their operations processes - it should not take two hours to complete a rental contract.
7.6 Good5 Nov 2016
Pros: Picking up and dropping off was great.Cons: The price was too high for that class vehicle
Really nice people and pretty convientPros: People were very niceCons: Not at the airport but not to far!
2.4 Mediocre21 Apr 2017
Poor 1.5Pros: Nothing at allCons: The price was 3x higher than quoted on the reservation. Very slow process of pick-up and drop off. Asked for a 12,000USD hold is I would not accept their insurance while I have my own attached to the credit card. Tank was half empty when I picked up. There was no washing liquid Please avoid them.
3.6 Mediocre11 Feb 2017
Pros: red stripe in office. if it wasn't for one girl in the office that told the other girl behind counter that my girls credit card was good she was going to charge me 200 moreCons: airport pickup driver let unknown subject pick my bags up and put them in the pickup drivers vehicle. unbeknownst to me unknown subject did not work for challis. us demanded a fee from me, thinking he worked for challis I tipped him. unprofessional. then the office tried to charge me another 200. for not having the credit card they used. my girl had one finally. did not see in the fine print u needed a chase world credit card to waive cdw. Yaris was a box,270.000 miles my girl said. batt kept dying u could start it with a fingernail file. finally after 2 batteries they figured the key was being pulled out in acces. due to a worn key. they brought me a Honda, nice finally. good service.
4.0 Okay1 Dec 2016
Ripp-Off Jamaican Rental Car know as Chablis and/Pros: nothingCons: They required a $1000 deposit Hold for the rental. This was not indicated when I made the reservation online. They would not accept some major credit cards for some obscure 'insurance' reasons. The roads in Jamaica are bad. Potholes are everywhere. Getting a flat tire is a high probability. We had one. We paid for the repair. Rental Car company charged us for a 'new' tire because they would not accept the repair to the flat. This cost us another $100 in total. They also wanted 'cash' for the replacement tire and did not want to take a credit card. I assume they thought we might fight it when we got home. Never rent from a local rental car company versus a major provider like Hertz. You may pay a little more but with a lot less aggravation. .
2.0 Mediocre1 Nov 2016
Pros: The car was ok even though the price was much more than I had bargain for..Cons: The spare tire for the car was defective..upon returning the car, the seems to be looking for every little thing to charge my deposit.
Where Are YouPros: Thanks for kindnesses of strangers. .Even though it's late at night, budget, avis and thrifty were very helpful. Only one company was going to get my business. They all talked to one another so that I got the best deal.Cons: Yeah I got delayed, but where are you. No phone ,or office. How am I to get a rental. Even when information got your # why didn't you answer
2.0 Mediocre26 Jan 2017
Pros: Probably the worst car rental I've dealt with in my life never againCons: Nothing staff you wish no manners, !
Very poor service indeed. Would not use them againCons: When I arrived at the Europcar desk in Montego Bay nobody was there I had to wait for 30 minutes before someone turned up. They tried to take $1500 for the deposit instead of the $1000 deposit which was stated on my booking. Worse still they did not give me the Suzuki Vitara jeep that I had booked and paid for in advance. Instead they gave me a people carrier on a temporary basis but the sat nav and spoken instructions were in Japanese. I do not speak Japanese! They said there was a minor problem with the Suzuki Vitara which would be fixed but they would bring the car to me the following day to the place where I was staying instead. They did not fulfil this arrangement and did not contact me at all regarding the the car. I called them every day since my arrival to find out when would the Suzuki be delivered to me, as the people carrier was totally unsuitable for my needs. They were unable to give me an update on the situation. On the sixth day of my trip I spoke to the so-called Customer Services desk again and all they could do was apologise and then they told me that the Suzuki was now ready for me to collect at the airport. I told them that it was unreasonable to expect me to drive back to the airport to collect the Suzuki when they should have delivered it to me as they agreed. Besides, I was actually leaving Jamaica the following day. I have heard that this may have been a scam as Europcar may have given the Suzuki Vitara car to another Customer and charged them a premium price for it. Don't use Europcar Montego Bay!
Nestled on the northwestern side of Jamaica, Montego Bay attracts visitors with its beautiful coastline and various attractions like the Aqua Sol Theme Park. Whether you’re on a family vacation or traveling with friends, gain the flexibility to explore Montego Bay and its surroundings in your own time with a hire car instead of depending on cabs or shuttles. Whether discovering Cockpit Country, which is about a one-hour drive away, or even making a day trip to Kingston, which is 2 and a half hours away, with a hire car there are no limits.
Sangster International Airport is only 4 miles from Montego Bay center and is even closer to the beaches. The best way to start your time in Montego Bay hassle-free is by picking up your hire car directly from the onsite agencies, with are situated in the arrivals hall past the customs zone. Travelers who booked in advance will be on the road especially quickly, reaching their next destination in no time.
Driving in Jamaica can be a challenge and requires patience and good nerves, but experienced drivers will face no problems when following the rules. First of all, pre-map your routes and use a GPS system if possible. Road conditions are not pristine and the infrastructure is lacking in many areas, so drive defensively and attentively, especially if it’s your first time in the city.
If possible, avoid driving during the night, as many streets are not well lit (or lit at all), but after getting around in Montego Bay during the day alright, driving at night can also be attempted. Traffic can be heavy in Montego Bay, especially during the peak season, so bring lots of patience and try to avoid major rush hour times, usually between 7 and 9 am and 5 and 9 pm, when workers return home.
25% of our users found a car hire in Montego Bay for £37 or less
Book your car hire in Montego Bay at least 1 day before your trip in order to get a below-average price
Off-airport car hire locations in Montego Bay are around 27% cheaper than airport locations on average
Mini car hires in Montego Bay are around 38% cheaper than other car types, on average
FAQs about car rentals in Montego Bay
Some car hire companies in Montego Bay which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Hertz, Budget and Alamo
On average a hire car in Montego Bay costs £41 per day.
In the past 72 hours, the cheapest car hires were found at Hertz (£25/day), Ace (£36/day) and ADDCAR RENTAL (£65/day). In the last 72 hours the cheapest hire car price was found at Hertz 28 Sunset Blvd. null (1 miles from the city centre).
The average price of fuel in Montego Bay is £3.46 per litre over the past 30 days. Filling up a tank of fuel costs between £42 and £55, depending on the car size.
Economy (Hyundai Accent or similar) is the most frequently booked car hire type in Montego Bay.
A Economy car hire in Montego Bay costs £33 per day, on average.
A Mini car hire in Montego Bay costs £31 per day, on average.
A Compact car hire in Montego Bay costs £40 per day, on average.
In Montego Bay, cars are most frequently hired at ADDCAR RENTAL Sangster's International Apt, Airport Terminal (2 miles from city centre).
On average hiring a car in Montego Bay costs £290 per week (£41 per day).
On average a car hire in Montego Bay costs £1,243 per month (£41 per day).
Opt for a compact car during your stay in Montego Bay to fit into even the smallest of parking spots and to whizz through the city more easily. Make sure to check out the car beforehand, as there have been reports of hire cars missing parts, such as a spare tire. Also take pictures of the car beforehand to ensure any scratches were already there before you rented it.
General regulations permit 50 km/h (31 mph) within city limits and up to 80 km/h (50 mph) on open and rural roads. Within the city, you will regularly have to drive much slower than the maximum speed due to poor roads or traffic, and you should also adjust your speed to weather conditions.
As the metric system prevails in Jamaica, petrol is measured in liters. The average price for one liter lies around J$153 (which is $1.19 per liter and approximately $4.76 per gallon). Ensure you know which kind of petrol to get for the car and opt for big-name stations to ensure the petrol is of good quality.
As there are few parking spots available in the city and many parking lots do not have a pristine reputation, the best option is to choose an accommodation with a parking space included for long-term and overnight parking. There is also metered on-street parking as well, and the Montego Bay Car Park at the harbor.