Recent reviews
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- Negative
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6.8
Cons: There was hidden cost not disclosed to us when we reserved the car online. We were only made aware of this hidden cost (mandatory insurance) when we picked up the car at the airport. The price to rent the car more than doubled the price we were quoted at the time we reserved it online.
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5.2
Pros: The cleanless and comfort of the car.
Cons: As at the pick up as the drop off the welcome of the employees was awful. During our trip, an other car made a small scratch on the rear bumper the we had to pay 220$! Are you serious on it? Something you will never repair as it s too small! The worst, employee Makes fun of us because we had to pay!
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4.4
Cons: We returned the car after one day with a barely noticeable chip in in the paint at the bottom of the front bumper - probably from a small rock that kicked up in the road. They charged us $125 for the “damage we caused”.
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2.0
Pros: Nothing
Cons: I reserved the car online. A few days later I received an email offering insurance with Allianz. I got the insurance. When I was going to pick up the car I was told I had to pay an extra 130 usd. I asked them why and they told me for insurance purposes. I showed them the insurance I bought......
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5.2
Pros: They provided me a new car with little to no miles on it but that is the best thing about the service I received.
Cons: They misadvertise their price with my online $85 booking turning into $300 when I arrived at the counter due to a mandatory insurance that they did not include upfront. Also hit me with a $10 charge for having the gas just off the full line.
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2.0
Cons: The person was not nice and found ways to increase our cost to rent a car. And send us away. He ruined our vacation because we didn't take the car. He was happy to cancel the reservation and wasn't helpful or accommodating at all. THE CAR RENTAL PLACE DID NOT have the car size we ordered
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6.0
Pros: The car was is clean and worked without any issue .
Cons: The decision to use Alamo was based on best price. As a customer my experience would have been much more pleasant if I was informed about the mandatory insurance which was added to the overall cost.
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2.0
Did not rent the car.
Cons: I was quoted $42.00 for three days. When I got to the counter was told it would be $162.00. I refuse to be ripped off so I did not complete the transaction.
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7.6
why do you say 250$ in the reservation and I end with 720$?!?!
Pros: y
Cons: h
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10.0
good service
Pros: Car was in good shape. Quick turnaround with the rental.
Cons: All the rental car companies get you on the car insurance. There is a bait and switch that happens. Offer a cheap rate On The car and the insurance is 3 x the cost of the rental rate.
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10.0
Cons: No mention of the fuel policy.
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8.0
Alamo is the best
Pros: Sales person was very interested, clear and mindful of the experience They let me use my own insurance coverages from the credit card which brings price down significantly
Cons: Final price differs strongly from online quote - $30 vs $90
review from
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10.0
good service
Pros: Car was in good shape. Quick turnaround with the rental.
Cons: All the rental car companies get you on the car insurance. There is a bait and switch that happens. Offer a cheap rate On The car and the insurance is 3 x the cost of the rental rate.
review from
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10.0
Cons: No mention of the fuel policy.
review from
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6.8
Cons: There was hidden cost not disclosed to us when we reserved the car online. We were only made aware of this hidden cost (mandatory insurance) when we picked up the car at the airport. The price to rent the car more than doubled the price we were quoted at the time we reserved it online.
review from
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7.6
why do you say 250$ in the reservation and I end with 720$?!?!
Pros: y
Cons: h
review from
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8.0
Alamo is the best
Pros: Sales person was very interested, clear and mindful of the experience They let me use my own insurance coverages from the credit card which brings price down significantly
Cons: Final price differs strongly from online quote - $30 vs $90
review from
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5.2
Pros: The cleanless and comfort of the car.
Cons: As at the pick up as the drop off the welcome of the employees was awful. During our trip, an other car made a small scratch on the rear bumper the we had to pay 220$! Are you serious on it? Something you will never repair as it s too small! The worst, employee Makes fun of us because we had to pay!
review from
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4.4
Cons: We returned the car after one day with a barely noticeable chip in in the paint at the bottom of the front bumper - probably from a small rock that kicked up in the road. They charged us $125 for the “damage we caused”.
review from
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2.0
Pros: Nothing
Cons: I reserved the car online. A few days later I received an email offering insurance with Allianz. I got the insurance. When I was going to pick up the car I was told I had to pay an extra 130 usd. I asked them why and they told me for insurance purposes. I showed them the insurance I bought......
review from
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5.2
Pros: They provided me a new car with little to no miles on it but that is the best thing about the service I received.
Cons: They misadvertise their price with my online $85 booking turning into $300 when I arrived at the counter due to a mandatory insurance that they did not include upfront. Also hit me with a $10 charge for having the gas just off the full line.
review from
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2.0
Cons: The person was not nice and found ways to increase our cost to rent a car. And send us away. He ruined our vacation because we didn't take the car. He was happy to cancel the reservation and wasn't helpful or accommodating at all. THE CAR RENTAL PLACE DID NOT have the car size we ordered
review from
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6.0
Pros: The car was is clean and worked without any issue .
Cons: The decision to use Alamo was based on best price. As a customer my experience would have been much more pleasant if I was informed about the mandatory insurance which was added to the overall cost.
review from
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2.0
Did not rent the car.
Cons: I was quoted $42.00 for three days. When I got to the counter was told it would be $162.00. I refuse to be ripped off so I did not complete the transaction.
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