Cons: I reserved a SUV almost 3 weeks before our trip because of my wife being in a wheelchair and being blind. I needed room for her wheelchair plus SUV's are easier for her to get in and out of. Well I went to pick up the rental and we went through the whole process even the payment and as we are heading towards the door the guy tells me that the only thing that he has available is a full size pickup truck. I had no choice but to take it because I had already paid for it plus we were scheduled to go on our trip that day. I was also surprised when I was told that there was a $200 security deposit. I'm ok with that I just wasn't expecting it especially when I was told when I reserved it that the only thing that I would owe would be the price of the rental. I also feel like I was suckered into but extra insurance after I had already bought insurance when I reserved the vehicle. The guy knew that this was my first time renting a vehicle and it will probably be my last.
8 Oct 2016
Pros: Drop- off was quick, and they took me where I needed to go after.
Cons: There's generally a long wait at this location, especially on Fridays and Saturdays.
2 Apr 2017
Rental Not Available
Cons: The rental I reserved was not available when I went to pick it up. I had to reserve another vehicle at a different rental agency.
Cons: rented car on Fri. morning at 10am and was suppose to return at 5pm the same day. ran late on the road and didn't get it turned in till 6:15pm the same day. I was charged another day. I paid $260.00 for one day rental of a small compact. Left Spartanburg, SC to Myrtle Beach,SC. Could have flew cheaper than that. Won't use Budget or Kayak again!!!
15 Apr 2017
Easy, friendly, and quick!!
Pros: The car was nice, clean, and good on gas. Pick up and return was super fast. Employees were friendly.