Pros: Positive attitute of the young lady of the TIberias' office.
Cons: 1) Tiberias' office was not aware of my booking.
2) I had to wait 1 hour for a car to be "ready".
3) The car I received was not clean, at all.
4) At the moment of the booking, no mention of the 27 USD fee for car dropoff at TLV airport. This more than doubled the base rate of 17 USD (very low indeed). Not to mention this at the moment of booking is indeed a very dishonest practice !!