Pick-up location | Seattle |
---|---|
Car types | Compact, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, Standard, Standard SUV |
Hire locations | 57 |
Airport locations | 20 |
Popular agencies | Fox, Sixt, Thrifty, Avis |
Economy | £39/day |
Compact | £38/day |
Intermediate | £46/day |
Standard | £45/day |
Full-size | £45/day |
Full-size SUV | £62/day |
Luxury | £71/day |
Intermediate SUV | £50/day |
Standard SUV | £51/day |
5.5
Okay
1065 reviewsCleanliness
6.2
Comfort
6.2
Pick-up/Drop-off
5.5
Value for money
5.5
One location in Seattle
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Reviews
4.0 Okay
May 2021
Cons:
Dishonest about price. Slow pick-up process as they try to up-sell you on unecessary items using half-truths and scare tactics.10.0 Excellent
May 2021
Pros:
Staff was helpful and kind. Easy processCons:
Nothing10.0 Excellent
May 2021
Cons:
All costs and deposits should be identified prior to booking.8.0 Excellent
May 2021
Pros:
Pick up was inconvenient as there had been a bomb scare the night before. This meant that I had to come back the next day to pick up the car, but they were unable to refund me a day of my rental due to a third party being involved in the booking.Cons:
a newer car with more seating comfort options4.0 Okay
May 2021
Pros:
Drop off fairly easy... except for the surprise bill at the end. Of course, customers are rushing to catch a plane, so there isn't time to debate with them on the almost $300 increase in cost.Cons:
Double talk at pick-up, harassed about upgrades, long, painful check-in process, etc. - then charged for an upgrade even though I didn't ask for one. I had an online booking showing ~$600 rental cost. Fox doesn't show the airport fees, taxes, etc. The final bill at pick-up was almost $900. While the standard rental car companies appear to be slightly more expensive upfront, they are not dishonest, show transparency, and are speedy and efficient. I promise to never rent from Fox again. Period.4.0 Okay
May 2021
Pros:
Hybrid carCons:
Car was beat up. Had clearly been in a couple of fender benders, and the whole left side of car was covered in yellow paint (presumably from someone hitting a pole). Staff didn’t seem to care about the quality of car they were sending out8.1
Excellent
989 reviewsCleanliness
8.6
Comfort
8.6
Pick-up/Drop-off
8.4
Value for money
7.3
2 locations in Seattle
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8.0 Excellent
May 2021
Pros:
Easy pick up and drop off. Reserved a compact car and actually got one!Cons:
Car had almost 30k miles on it and felt a bit worn plus residual smokey smell6.0 Good
May 2021
Pros:
Staff was fine.Cons:
I was disappointed that they did not have a location in Spokane where I could drop off - I would have preferred to drive home from Seatrle but not an option with Dollar I suppose8.0 Excellent
May 2021
Pros:
The rental clerk did a great job and was very professional and courteous.10.0 Excellent
Apr 2021
Pros:
Pick up and drop off was easyCons:
Vehicle had lot of scratches, looked old10.0 Excellent
Mar 2021
Pros:
I like that they didn’t push me to get additional coverage. They were friendly and kind.2.0 Mediocre
Mar 2021
Cons:
the car was filthy. cigarette ash, food, spills. disgusting.6.6
Good
421 reviewsCleanliness
7.1
Comfort
7.1
Pick-up/Drop-off
6.4
Value for money
6.7
8 locations in Seattle
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10.0 Excellent
Jun 2021
4.0 Okay
Jun 2021
Pros:
The staff was very nice.Cons:
It could have been cleaned.2.0 Mediocre
Jun 2021
Cons:
unfortunately , they never contacted me to tell me they did not have cars available for me until I get to the rent a car place and told me they could not call me because they did not have my phone number, NOT TRUE.10.0 Excellent
May 2021
Pros:
The people in the rental office.Cons:
Nothing2.0 Mediocre
May 2021
Cons:
I didn't get the type of car I paid for. They gave me a compact car when I paid for a mid-size SUV, and they lied to me saying that the one I got was a mid-size SUV8.0 Excellent
May 2021
Pros:
Staff was friendly. Drop off was easy. Rate was better than at airport and easy to get to.Cons:
They did not have the type of vehicle we reserved. They upgraded us to a luxury vehicle for an additional $10 per day.6.5
Good
305 reviewsCleanliness
7.1
Comfort
7.2
Pick-up/Drop-off
6.4
Value for money
6.6
7 locations in Seattle
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Reviews
2.0 Mediocre
May 2022
10.0 Excellent
May 2021
Pros:
Friendly staff, pick up and drop off were easy4.0 Okay
May 2021
Pros:
Pick up AWFUL! Drop off was easy.Cons:
PICKUP: It took 2 1/2 hours to get my car due to the LONG line at the Budget rental at SEATAC. Budget was the ONLY car rental place to have a line. Too few people working the desk (it varied from 1 to at most 3 people). Plus, a long time per each customer (averaged 15 to 20 minutes each. I timed it)2.0 Mediocre
Apr 2021
Pros:
yes, but the car sent messages that that the engine needed service. We were in the middle of our trip from Seatle to Processor Washington. We were in the middle of public forests. We continued at slower speeds onward to Processor for my brother's funeral. It made a bad situation even worse. We feared being stranded and missing the funeral. We finally reached Processor. We contacted Avis/Budget at the Pasco airport. We drover out to Pasco and exchanged cars. We eventually returned their car to the Seattle airport' At this time I am not sure what will be the total charges for both cars. I did not need this additional grief due to Avis/Budget renting us a defective, not serviced, automobileCons:
A well serviced reliable automobile Francis Giles Schroeder 4329 Saint Cloud Way Cleves, Ohio 45002 513-451-341010.0 Excellent
Apr 2021
Pros:
The style, cleanliness, storage, efficiency on fuel and hands-free hook up to mobile device.Cons:
Tinted windows four front windows(Driver and passenger)10.0 Excellent
Feb 2021
Pros:
The workers tried to help.Cons:
Their rental desk in Seattle was closing at 1 AM, but I was not made aware of this during my rental, so I almost missed the opportunity to pick up my key. Once I had my car, I was unable to leave the parking lot since the barricade/gate was across and the power was somehow turned off to that portion of the exit. I sat in my car for nearly an hour while the staff and security worked to find a key or way to manually remove the barricade or find another way out of the rental car area. Eventually power came on and they were able to release me and my rental car at about 2 AM.6.4
Good
150 reviewsCleanliness
6.5
Comfort
6.3
Pick-up/Drop-off
6.3
Value for money
6.1
One location in Seattle
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2.0 Mediocre
May 2021
Cons:
I have forgotten my notebook in the rental car. Within1 hour of return I went back to rental location and car was rented back. The lady at the counter noted down car, descritipn and my phone number. It has been more than 10 days no one called back. I tried to call back but no response. There is no lost/found mechanism. Even though there is no monetary value to anyone of my notebook; it was important to me. Rental car company needs to have better mechanism10.0 Excellent
Dec 2020
Pros:
Staff was friendly and helpful. Car delivered as advertised. Easy drop off.Cons:
Better instructions on how to find the entrance to the garage when dropping car off.5.6 Okay
Oct 2020
Pros:
Staff were friendly, efficient, and helpful.Cons:
After we got on the road I realized that the tires were extremely worn. We were hydroplaning on the rainy freeway and it was quite scary. The car smelled like cigarettes and there was trash from the previous user in the center console.8.8 Excellent
Sep 2020
Pros:
Friendly helpful staffCons:
The location was hard to find as the signs both at the garage and the lobby unit8.0 Excellent
Jul 2020
Pros:
The car was sweet.Cons:
When I was picking up the car they tried to up sell me 3 times. Then they offered me a soccer mom minivan and wanted to charge me $70 more. I finally just had to say I want to car I had rented to I could get out of there.6.8 Good
Jun 2020
Cons:
The screens inside the car were smudged and not wiped off well. The person who helped us with our rental tried to pressure us into an upgrade and also into buying the insurance even though we were covered already through our own insurance, and we also already declined it when making the online reservation. He was very pushy.6.3
Good
754 reviewsCleanliness
7.4
Comfort
7.0
Pick-up/Drop-off
6.5
Value for money
6.1
4 locations in Seattle
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10.0 Excellent
Jun 2022
8.0 Excellent
Jun 2022
2.0 Mediocre
Jun 2022
2.0 Mediocre
Jun 2022
10.0 Excellent
Jun 2022
2.0 Mediocre
May 2021
Pros:
Not much at all. When I checked in, the Jeep Grand Cherokee I reserved was not available, but a Subaru was what they had to offer. I told them I did not want the added insurance coverage and they told me total charge would be $111. I did not look at my receipt until later and saw that they tacked on $60 for insurance. When I received my final receipt emailed the next day after turning the car in, it was for $301.74, not the $121 I was quoted for on Kayak. I am out an additional $180 for a one-day car rental.Cons:
The service was not good, really got the run around. My wife is in a wheelchair and they couldn't tell me on the phone if the shuttle to the airport was handicap accessible. Also, they didn't have the car I reserved and they blatantly overcharged me for a one-day rental.6.3
Good
141 reviewsCleanliness
7.3
Comfort
7.3
Pick-up/Drop-off
5.8
Value for money
6.3
6 locations in Seattle
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2.0 Mediocre
May 2021
Pros:
FineCons:
The wait at the counter to actually get a car was over 45 minutes. There were far too few agents working.6.0 Good
May 2021
Cons:
Charged an additional day, despite facility not being open or accepting contactless drop off.8.0 Excellent
Feb 2021
Pros:
The car was excellent.Cons:
If they have a well training clerk at the front desk reciving the cars6.0 Good
Dec 2020
Pros:
Everything on the app went wellCons:
I had no windshield washer fluid in the car, window had tire shine on it so no matter how much I cleaned it during my travel from Seattle to Spokane I literally couldn’t see and the pass was horrible with snow so that didn’t make my trip any easier I don’t usually comment or leave a negative review ever! Like ever but thought I should say something about it. Sorry if I offended anyone but I use cars pretty often6.8 Good
Oct 2020
Cons:
Car outside looked clean but inside was not.10.0 Excellent
Jul 2020
Pros:
Staff was friendly. Pick up and drop off was very convenientCons:
Nothing in particular5.7
Okay
479 reviewsCleanliness
6.8
Comfort
6.7
Pick-up/Drop-off
6.0
Value for money
5.8
2 locations in Seattle
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8.0 Excellent
May 2021
Pros:
Staff was friendly, and got a great rate by not renting from the airport. Drop off was easy.Cons:
The pickup/drop off location left something to be desired. 6th floor of a dark, old, parking garage that wasn’t especially well-lit. The main entrance was closed due to COVID and we had to use the back door to the elevator lobby. I could see someone, such as a young female alone, feeling quite uneasy about the location.2.0 Mediocre
May 2021
Pros:
We were upgraded to a larger car at a decent price which we very much appreciated as we were traveling in a group. Staff at check in and check out were very friendly and helpful.Cons:
We were given a car that made a terrible grinding noise when the brakes were applied. It was very worrisome given that we were driving through mountainous regions and the terrain was very steep. We tried getting ahold of Thrifty for 3 days to complain about the car, sometimes waiting on hold for an hour and a half at a time, before we were finally able to reach a representative who could help us. During those 3 days, we estimated that we spent collectively 7-8 hours on hold trying to reach someone who could help. It was a non-stop barrage of automated systems, transfers and holds. Very frustrating to deal with when you are on vacation. They ended up bringing us a new car which was much appreciated but we would have preferred not to waste so much time on our trip worrying about whether the brakes in our rental were going to give out.2.0 Mediocre
May 2021
Cons:
Classic “bait and switch” - booked the largest sized Land Rover- 7 Seater Discovery - well in advance. Put me in the dirtiest “beat up” Chevy Tahoe. Told me it was the same “class”. So much for ‘Covid Clean’ - it wouldn’t meet anyone’s standards of minimally clean. Don’t expect anything but LESS than you book!2.0 Mediocre
May 2021
Pros:
The big suvCons:
The car could have not smelled like smoke2.0 Mediocre
May 2021
Pros:
Staff didn't have the car we ordered and I had to purchase an upgrade. My credit card was charge 4 separate amounts totaling over $1200 for a $500 original rental. Thrifty is crooked.Cons:
Using another car rental service.2.0 Mediocre
May 2021
Pros:
The car was nice and a good deal concerning the other prices by other rental companies. The associate the checked us in was very accommodating.Cons:
When I originally booked through kayak I entered sea tac airport as my pick up and drop off location. I never confirmed and looked up the address of the Thrifty location because I assumed it would be at the airport that I entered. I got on the shuttle to the car rental terminal where I had to wait in line for an hour because there were so many guests arriving and only two associate working. When it was my turn the associate informed me I went to the wrong thrifty so I had to take the shuttle back to the airport then the train to downtown Seattle where the Thrifty I rented from actually was. I would recommend a much stronger and noticeable alert that the location of this thrifty is not at the airport. I found it says that is small writing randomly in the second email I got. It needs to be more noticeable while booking the car.5.2
Okay
465 reviewsCleanliness
5.7
Comfort
5.9
Pick-up/Drop-off
5.6
Value for money
5.9
One location in Seattle
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2.0 Mediocre
May 2021
Cons:
Everything, I never got the car I rented, I had to rent from Avis. Payless didn’t have any personal working. Could not pick up the vehicle, had to scramble to get to a meeting and rent another vehicle. When I tried to call Payless and remedy the problem, the wait time was over an hour to talk, I have yet to talk to a person to remedy the problem.10.0 Excellent
Apr 2021
Pros:
The desk agent was friendly and helpful and provided a clean, new car.2.0 Mediocre
Apr 2021
Pros:
StaffCons:
Signed up for a pick up truck to help load up things for my brothers wedding for the weekend. To my disappointment, they said they did not have any available. When we walked to the car, we saw so many pick up trucks that were in the parking garage. I then had another incident where I locked the keys in my car. I called the number to contact their roadside assistance. It rang for 2 minutes and then hung up. I’d drop doing business with these guys if I were you10.0 Excellent
Apr 2021
Pros:
PerfectCons:
Perfect10.0 Excellent
Apr 2021
Pros:
Pick up and drop off staff were excellent!10.0 Excellent
Mar 2021
Pros:
very friendly, courteous staff who did not give a hard sell for extras. Pleasant. Easy return.4.8
Okay
765 reviewsCleanliness
5.8
Comfort
5.6
Pick-up/Drop-off
4.8
Value for money
4.9
9 locations in Seattle
Locations in Seattle
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2.0 Mediocre
Jan 2022
10.0 Excellent
Jan 2022
8.0 Excellent
Dec 2021
2.0 Mediocre
Dec 2021
2.0 Mediocre
Dec 2021
8.0 Excellent
Dec 2021
One location in Seattle
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8.0 Excellent
Jan 2020
Pros:
Staff was nice.Cons:
The cars weren’t spotless, but that wasn’t a problem for me. We did get have to exchange cars due to a tire issue. We called ahead and discussed it with E-Z Rent-a-Car. They said they made a note on our profile and there would be no problem coming back and exchanging the car. When we got there, they didn’t seem to know what we were talking about and we spend a little longer than necessary due to some confusion about the exchange. Worked out in the end.4.0 Okay
Dec 2019
Pros:
Easy drop offCons:
Car smelled terribly of smoke, super long wait at pickup while the only staff st the desk was chatting with the only customer in front of me, stating “I’m taking my time to see if a car comes in for you”. I had already reserved and paid online, to “save time” the website said.6.8 Good
Dec 2019
Cons:
Vehicle had been smoked in, did not realize until I turned on the air after departing the rental facility.5.2 Okay
Sep 2019
Cons:
They did not have my car available for me when I arrived to pick it up. That is the first time that has ever happened to me in 30 plus years of renting cars. They clearly did not want to upgrade me to a larger vehicle. Eventually my car became available.10.0 Excellent
Sep 2019
Pros:
Drop off quick and easy.Cons:
Staff both at check in and return were not rude but not friendly. Acted like overworked or not enjoying their job. I can deal with that but nicer if more conversion.7.2 Good
Sep 2019
Cons:
Check in agent was extremely rude8.9
Excellent
17 reviewsCleanliness
8.9
Comfort
8.9
Pick-up/Drop-off
8.9
Value for money
8.9
One location in Seattle
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8.8 Excellent
Jul 2018
Pros:
Easy pick up in Seattle Downtown, car was available and ready for me when I arrived. Car was in proper condition with full tank of gas. Price paid was price quoted online.Cons:
Rental was one of the lowest I could find, but still was over $100/day for 2 days.9.6 Excellent
Jun 2018
Pros:
We were given a free upgrade at the initiation of the agent.Cons:
It was a little confusing to get to the garage where the cars were located.8.8 Excellent
Dec 2017
Cons:
The procedure is very easy and staff who helped me is very friendly. And I drop the car off after hour with no staff on site, it’s very convenient.10.0 Excellent
Aug 2017
Pros:
Rep gave an upgrade while picking up vehicle.Cons:
Off site dropoff for airport but that is not the fault of National.10.0 Excellent
Jul 2016
Pros:
All of the staff seemed to enjoy working there and were very thoughtful of the needs of the customers, pointing out where I could find a bathroom and a good place to wait for my ride.6.8 Good
Dec 2015
Pros:
The car was excellent but not at the airport where I expected it to be. I had to pay for a cab ($40) to get downtown and get stuck in horrible Seattle traffic leaving the rental center. The people at National were great and helpful but the entire experience should have been betterEuropcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Seattle
from £101/dayLocations in Seattle
Please Go To Fox Counter
+1 206 858 9690
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5.2 Okay
Jan 2017
Pros:
Fast pick up and drop off.Cons:
I was charged extra $122 in taxes and fees even though my rental agreement with Eurocar said "due at the counter 0" Dropped off car 20 days ago and still didn't get my deposit as well as 1 day refund as I returned the car earlier5.2 Okay
Jan 2017
Pros:
Fast pick up and drop off.Cons:
I was charged extra $122 in taxes and fees even though my rental agreement with Eurocar said "due at the counter 0" Dropped off car 20 days ago and still didn't get my deposit as well as 1 day refund as I returned the car earlierEagle Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
3 locations in Seattle
Locations in Seattle
Filters
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Sunnycars
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
2 locations in Seattle
Locations in Seattle
Filters
No reviews available
Easirent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Seattle
Locations in Seattle
Filters
No reviews available
Elita Rent A Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Seattle
Locations in Seattle
Seattle Airport Seattle/tacoma International SEA
+1 206 444 4974
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No reviews available
Flight Car
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Seattle
Locations in Seattle
Seattle airport
+1 844 435 8227
Filters
No reviews available
Fox Autorent
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Seattle
Locations in Seattle
Seattle Airport Seattle/tacoma International SEA
+1 206 858 9690
Filters
No reviews available
Goldcar Rental SP
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Seattle
Locations in Seattle
3150 South 160th Street / (on Airport) Seattle Wa
+1 206 858 9690
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No reviews available
keddy by Europcar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Seattle
Locations in Seattle
3150 S.160th Street, Seattle
+1 206 444 4974
Filters
No reviews available
Rhodium
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Seattle
Locations in Seattle
Seattle Airport. On-airport. Seattle-Tacoma International. 3150 160th Street
+1 206 858 9690
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No reviews available
Silvercar
No score is available
Cleanliness
-
Comfort
-
Pick-up/Drop-off
-
Value for money
-
One location in Seattle
Locations in Seattle
4701 11th Ave NE
+1 855 359 2227
Filters
No reviews available
Some Seattle car providers already include Collision Damage Waiver (CDW) and Theft Protection Waiver into the hire price but not all of them. We recommend always be aware of your coverage when hiring a car in Seattle.
Keep in mind that car rental insurances often have a deductible clause, which is the amount you’ll have to pay if something happens during the time of your rental. If you want to avoid unwanted surprises, you should consider adding a no-deductible option to your Seattle car rental.