10.0 Excellent29 Aug 2021
Rented a mid size sedan. Only options at pick up were minivan and large pick up truck. Both large vehicles to park in a congested city. But the guy working that night was incredibly nice and we made it work…
10.0 Excellent26 Aug 2021
Car was comfortable, but very noisy.
10.0 Excellent26 Aug 2021
The pickup and dropoff couldn't have been easier and the employees were really personable and easy to work with! The price of the rental, I thought, was a bit steep. But I understand that's the case everywhere given the pandemic and availability of cars.
10.0 Excellent20 Aug 2021
Loved that we had an opportunity to pick our vehicle when we arrived. Several choices available and we chose the one we thought would give most room and fuel efficiency. Staff was super at pick up and drop off, car was clean and ran well.
3.9 Mediocre16 Aug 2021
They did not have anyone at the desk, so we had to wait in line in the garage to pick up our car. Everything was done on a handheld device, so we couldn't really read anything that we signed. the car was fine and in good shape. When we returned it, they charged almost twice as much as the contract was for.
5.9 Okay15 Aug 2021
Vehicle available was much larger than requested. Not very clean. Pickup was unnecessarily long.
10.0 Excellent13 Aug 2021
Friendly service easy check in and out. Just a bit pricey but definitely worth it! Convenient location as well
10.0 Excellent5 Aug 2021
The only thing new to me is that the car had 1/4 tank of gas when I received it. (Worked out okay as I left the car with the same amount as pick up.)
5.9 Okay3 Aug 2021
The car had not been cleaned as all the literature stated! Dirty dash and the carpets needed cleaning! Windshield wipers should have been replaced some time ago. driving the coast of Oregon was challenging several times due to poor visibility issues from the wiper blades. Car shook at highway speeds. Needs tires balanced and a possible front end alignment.
5.9 Okay16 Jul 2021
I called several days in advance and was told all was confirmed (after booking months in advance). I arrived at the pickup, only to be told they didn't have the minivan I reserved. They proceeded to say that the 3rd party sites didn't communicate well with Enterprise and hinted that I should have booked direct. I showed them my confirmation that had their logo and address while they attempted to get me to accept a 4-5 passenger small SUV. I was transporting part of a team, so that wouldn't work. They said to come back the next day because there were no minivans in the city...even though I had reserved one. So I drove the 25 minutes home and 25 minutes back the following morning. They found and cleaned one (great!) and attempted to charge me nearly double (not great!). Fortunately I caught it, and all ended well. Was just a HUGE hassle and delay, mixed with 3 employees not seeming to know what was going on.