Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0
Pros: Everything went very well. Got upgraded with automatic transmission and a new car.
review from
-
10.0
Pros: Friendly service and they were able to give us our choice of four cars. The car was comfortable and came with navigation which was exteremely helpful.
Cons: Expensive price for returning car to another location.
review from
-
6.0
Cons: We left a pair of glasses in the car at the Munich check in. I has been impossible so far to find a phone number that gets answered at the location so we can ask if they found them. The lost and found form on the internet does not include foreign locations. Any suggestions?
review from
-
5.2
Very bad experience
Pros: They staff in munich they tried to help
Cons: The car was not not the type of what we selected.
review from
-
5.2
Cons: I've waited almost 45 minutes to reach the counter. long queue , besides some clients take almost 10-15 minutes to finish their rental procedures obviously because they did not have pre-booking. the company should have given the priority for people with confirmed bookings.
review from
-
8.0
Cons: They could have let us know that we needed to purchase a vignette in Austria for tolls.
review from
-
2.0
Cons: when i reaches to their branch, they refused to give me a car as they said they havent any available car .. no one has informed us before as well as they didnt decline our reservation !
review from
-
6.8
Unreasonable drop off charges
Pros: Service was fast and kind
Cons: The unreasonable drop charge of the car in Milan. Next time I would not pick Avis automatically as I use to do always everywhere Also due to rain conditions the agent didn't declare on existing damage to on the front wheels cover.
review from
-
6.0
Mobile Advertising for Avis
Pros: Big car, room for all of us and luggage.
Cons: White van with giant red block letters spelling Avis on the side. Interior not finished, steel and plastic, no fabric on any surfaces.
review from
-
2.0
Disappointed
Pros: Was not able to rent the car due to the limited methods of payments and lack of flexibility. My card from deutsche bank was not accepted by their company for some reason and I offered them even to pay in cash. However the representative rejected. They were not able to offer any alternatives. As a result they runied our holidays and plans.
Cons: Everything basically from avis, the person representing the company at central station. Rejected to even try alternative cards and said it was not accepted. In addition to that they do not offer alternatives to solve the case.
review from
-
9.6
Pros: Easy, nice car, no probs.
Cons: A bit pricey, but I knew that going in.
review from
-
6.0
Very weird, empty office. Employees were nice.
Pros: Car was clean and nice. Electric was helpful for saving on gas costs.
Cons: Munich office was not open when we got there and had to wait outside for someone to arrive to help us with our reservation. Employees were nice but the office was big and empty and full of boxes and felt very strange, like we weren't in the right place. They let us know the insurance we has was not sufficient so we had to pay for more which was frustrating but nice to know.
review from
-
10.0
Pros: Everything went very well. Got upgraded with automatic transmission and a new car.
review from
-
10.0
Pros: Friendly service and they were able to give us our choice of four cars. The car was comfortable and came with navigation which was exteremely helpful.
Cons: Expensive price for returning car to another location.
review from
-
9.6
Pros: Easy, nice car, no probs.
Cons: A bit pricey, but I knew that going in.
review from
-
8.0
Cons: They could have let us know that we needed to purchase a vignette in Austria for tolls.
review from
-
6.8
Unreasonable drop off charges
Pros: Service was fast and kind
Cons: The unreasonable drop charge of the car in Milan. Next time I would not pick Avis automatically as I use to do always everywhere Also due to rain conditions the agent didn't declare on existing damage to on the front wheels cover.
review from
-
6.0
Cons: We left a pair of glasses in the car at the Munich check in. I has been impossible so far to find a phone number that gets answered at the location so we can ask if they found them. The lost and found form on the internet does not include foreign locations. Any suggestions?
review from
-
5.2
Very bad experience
Pros: They staff in munich they tried to help
Cons: The car was not not the type of what we selected.
review from
-
5.2
Cons: I've waited almost 45 minutes to reach the counter. long queue , besides some clients take almost 10-15 minutes to finish their rental procedures obviously because they did not have pre-booking. the company should have given the priority for people with confirmed bookings.
review from
-
2.0
Cons: when i reaches to their branch, they refused to give me a car as they said they havent any available car .. no one has informed us before as well as they didnt decline our reservation !
review from
-
6.0
Mobile Advertising for Avis
Pros: Big car, room for all of us and luggage.
Cons: White van with giant red block letters spelling Avis on the side. Interior not finished, steel and plastic, no fabric on any surfaces.
review from
-
2.0
Disappointed
Pros: Was not able to rent the car due to the limited methods of payments and lack of flexibility. My card from deutsche bank was not accepted by their company for some reason and I offered them even to pay in cash. However the representative rejected. They were not able to offer any alternatives. As a result they runied our holidays and plans.
Cons: Everything basically from avis, the person representing the company at central station. Rejected to even try alternative cards and said it was not accepted. In addition to that they do not offer alternatives to solve the case.
review from
-
6.0
Very weird, empty office. Employees were nice.
Pros: Car was clean and nice. Electric was helpful for saving on gas costs.
Cons: Munich office was not open when we got there and had to wait outside for someone to arrive to help us with our reservation. Employees were nice but the office was big and empty and full of boxes and felt very strange, like we weren't in the right place. They let us know the insurance we has was not sufficient so we had to pay for more which was frustrating but nice to know.
review from
