Cons: Kayak offered very attractive prices for 196 days. But after the taxes and is rance the bill went to 546. I am used to rent car and pay in Vienna an average of 300. NOT 546.Definitively KAAYAK böig was a trick. NEVER AGAIN
24 Feb 2016
Hard to find the pickup and drop off location
Pros: Nice clean car, easy to drive.
Cons: This pick up and drop off location (one in the same) was very hard to find as it was underground.
7 May 2016
Pros: The service was good and car was also.
Cons: The return spot is very difficult to find and took a lot of time and effort to find. The return point should be programmed into car GPS, the instructions explicitly said upon pick-up, and have better signage.
13 Jun 2016
Wrong pick-up location
Cons: Although I have chosen Airport, the web site gave me the city center as pick-up location.. We have realized it when we there.. so we had to cancel the booking, and rent another car with higher price.. :(
9 Jul 2017
Cons: We had to wait about an hour in line
24 Jan 2016
Location and price right in Vienna
Cons: Only thing was their pick up/drop off fee is too high.
5 Jun 2016
Excellent car and excellent service!
Pros: Excellent car and excellent service!
18 Aug 2016
Pros: The staff is very nice and helpful.
The car is clean and looks like new.
Cons: -location hard to find- it's inside Hertz balcony with no signs whatsoever.
-Price was good, but I was asked for 2000euros of deposit (first 1000, after a mistake from the employee, then he apologized and said 2000)
-I understand it's Hertz policy, but a rent a car costs 41.92euros, and the insurance 92 euros???
-left without renting the car, tried to cancel the reservation, but internet site very bad organised.
-Kayak so far amazing experiences. Hertz never liked. Million dollar never again.
11 Jul 2017
Nothing good to say...
Cons: Hard to locate even from the street. No 24/7 phone customer care. Flight arrived after closing, location cancelled the rental. Turns out it was summer holiday, spent the rest of the day trying to find a replacemet rental.
7 Jan 2017
Cons: worse experience ! did not recieved propper info in my email regarding what im covered...insurances...
ended up paying almost dubble...plus another 30 £feeee for dollar rent car ??still did nor recieved my deposit of 1700euro after more than one week...
ive been given a cheap car that was struggling on the autoband..