Overview

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Crowne Plaza Chester
Top City Hotel

Trinity Street, Chester, CH1 2BD, United Kingdom
+44 124 489 9988

£90+

Overall guest ratings

8.9/10 Excellent
Based on 3,044 reviews

Review highlights

  • 9.3
  • 8.6
  • 8.5
  • 6.0

Good to know

  • Spacious rooms
  • Professional service
  • Friendly service

Nearby

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    About

    A modern hotel with spa and pool in Chester's historic city centre Crowne Plaza® Chester hotel is located in the historic city centre, near Chester Cathedral  and Grosvenor Museum . It is a 40-minute drive from Manchester and Liverpool airports, and less than 20 minutes' walk from Chester railway station. The hotel offers secure parking for low daily rates. There's also a bus station right outside and friendly staff can help with travel arrangements. Business guests are only seven minutes by car from Chester Business Park, and the hotel makes a great events venue with free WiFi throughout. A whole floor is dedicated to 11 meeting rooms and the Conference Café, where colleagues can take a break with coffee and cappuccino. The theatre-style King Suite hosts elegant conferences for up to 600 people. You can work out in our  Fitness Centre and wind down in the heated pool and spa . At Stables Bar and Grill Restaurant , you can enjoy a beer and tuck into wild boar burgers while gazing out over the Welsh hills. The adjoining lounge is a relaxing spot for after-work drinks and tasty stone-baked pizzas.  It's a short stroll from the hotel to the historic sights of Chester Castle , Chester Cathedral, the Roman-built city walls, and the Eastgate with its landmark clock. Families on weekend breaks are less than 10 minutes' drive from Chester Zoo , home to 400 colourful species.

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    InterContinental

    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Business centre
    • Car hire
    • Internet
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Hot tub
    • Indoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Cable or satellite TV
    • Pets not allowed
    • Parking (surcharge)
    • Steam room
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.9 Excellent
    Based on 3,044 reviews
    • 9.3 "World class service."
      9.8 "98% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      10.0 "100% were happy with the room service."
    • 8.6 "Breakfast is good."
    • 8.5 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.7 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.7 "Vibe was decent."
      5.7 "57% considered the lobby entrance to be so-so."
    • 6.0 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      6.9 "Only 69% said rooms were clean enough."
      6.7 "67% said the view was so-so."
    • 5.3 "Average value."
      5.0 "The price was ok for 50%."
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    Overall rating

    8.9 Excellent
    Based on 2,556 reviews
    • 9.2 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.9 "89% thought the service was very professional."
      9.6 "96% were happy with the room service."
    • 8.7 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      9.6 "96% enjoyed the restaurants & bars nearby."
      10.0 "100% liked the proximity to sightseeing."
    • 8.3 "Breakfast is good."
    • 7.9 "Internet works."
      10.0 "100% thought it was a great value."
    • 6.8 "Vibe was decent."
      5.7 "57% considered the lobby entrance to be so-so."
    • 5.8 "Average value."
      5.0 "The price was ok for 50%."
    • 5.8 "Rooms are ok."
      6.0 "Beds were acceptable for 60%."
      6.9 "69% said the view was so-so."
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    Overall rating

    8.9 Excellent
    Based on 395 reviews
    • 9.2 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 8.2 "Location is great."
      10.0 "City centre within easy reach, said 100%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% liked the proximity to sightseeing."
    • 7.3 "Good pool."
    • 6.5 "Vibe was decent."
      5.3 "53% considered the lobby entrance to be so-so."
    • 6.4 "Rooms are ok."
      6.3 "Beds were acceptable for 63%."
      7.0 "70% said rooms were clean."
    • 4.8 "Value below average."
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    Overall rating

    8.9 Excellent
    Based on 91 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      8.6 "86% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.4 "Location is great."
    • 5.8 "Rooms are ok."
    • 5.4 "Average value."
    Hotel type
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Spacious rooms"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

    Recent reviews

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    great location
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