Overview

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City Express Chetumal

Insurgentes, Km 5.025, 77084 Chetumal, QR, Mexico
+52 555 249 8050

£44+

Overall guest ratings

7.7/10 Good
Based on 342 reviews

Review highlights

  • 9.7
  • 8.2
  • 5.8
  • 5.1

Good to know

  • Friendly service
  • Great shopping

Nearby

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    About

    A great choice for a stay in Chetumal, City Express Chetumal is just 2 mi (3.3 km) from the airport. You can go for a morning swim at the outdoor pool and visit the fitness center for a workout. Flat-screen TVs, free WiFi, and free wired Internet are offered in all rooms.

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    Amenities

    • Complimentary breakfast
    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Room service
    • Business centre
    • Laundry service
    • Meeting/Banquet facilities
    • Outdoor pool
    • No smoking
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Concierge service
    • Free Internet
    • Pets not allowed
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    Reviews

    Guest reviews

    Overall rating

    7.7 Good
    Based on 342 reviews
    • 9.7 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 8.2 "Good value."
      10.0 "100% were happy with the price of the breakfast."
    • 6.9 "Breakfast is mediocre."
    • 6.8 "Service is ok."
      6.0 "60% said the reception staff was ok."
    • 6.0 "Average cleanliness."
      5.9 "Only 59% said rooms were clean enough."
    • 5.8 "Internet is average."
      5.4 "54% thought the wifi quality was ok."
    • 5.1 "Rooms are ok."
      5.9 "Only 59% said rooms were clean enough."
    • 4.1 "Disappointing food."
    • 3.6 "Not very comfortable."
      4.5 "55% didn't like the uncomfortable beds."
      4.3 "Air conditioning was criticized by 57%."
      1.1 "89% said rooms were small."
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    Overall rating

    8.0 Good
    Based on 126 reviews
    • 9.6 "Terrific location."
    • 6.8 "Breakfast is mediocre."
    • 6.7 "Service is ok."
    • 5.1 "Rooms are ok."
    • 3.7 "Not very comfortable."
      4.6 "54% didn't like the uncomfortable beds."

    Overall rating

    7.8 Good
    Based on 191 reviews
    • 9.6 "Terrific location."
      10.0 "100% liked the proximity to shopping."
    • 6.6 "Service is ok."
      6.9 "Only 69% found the staff to be friendly enough."
    • 6.5 "Breakfast is mediocre."
    • 5.7 "Average cleanliness."
    • 5.1 "Rooms are ok."
    • 4.4 "Pool is below average."

    Overall rating

    7.5 Good
    Based on 23 reviews
    • 5.2 "Rooms are ok."
    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Friendly service"
    "Great shopping"
    data provided by TrustYou

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