Cons: The seat in this plane is the narrowest and most uncomfortable I have ever encountered in business.
Aug 19, 2016
767-400 business seat
Pros: Not much
Cons: The seat is the smallest business seat I have ever encountered. First and last time I fly the 767 with Delta. Can't believe the designers where so stupid
Jun 05, 2016
Delta! Don't expect much
Pros: Crew was very nice and tried to be accommodating.
Cons: entertainments had many choices, but, almost all not to my liking. Sound quality was poor. I should know from previous experiences to NOT expect good food. The whole flight was noisy from the equipment not from passengers.
Mar 24, 2016
Pros: Staff of KLM were friendly.
Cons: Despite checking in online and selecting a window seat, I ended up in the middle seat of the middle row with two large neighbours and I had half of each in my seat.
Nov 05, 2015
We got there. That's it.
Pros: We arrived in one piece.
Cons: I fly a lot and I understand turbulence. This was a very bumpy flight - the worst I have experienced. A reassuring word from the cockpit would have helped the more nervous among the passengers, particularly as the pilot ascended and descended and the FA was catapulted down the aisle. But not a word. Apart from that, it was a short flight, pretzels only and that's OK. No entertainment other than what you bring. The complete lack of knee room in Y was a discomfort.
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