Best Western Palace Hotel & Casino

4 stars
Central Promenade - Douglas, Douglas, Isle of Man
Douglas, Isle of Man
7.5
Good
based on 2149 reviews
2,149 reviews
Tue 4/11
-
Wed 5/11
1 room, 2 guests
Deals from
£56
/Cheapest rate per night
Room type
Provider
Nightly total
Standard Room
£56
Double room
£59
Deluxe room
£99
38 more Best Western Palace Hotel & Casino deals
38 more Best Western Palace Hotel & Casino deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

Under 20 minutes' walk from Cafe Royale Halt, Best Western Palace Hotel & Casino provides guests with an ideal base when visiting Douglas. Guests also have exclusive access to the Palace Health Club and Palace Health Club.

This 4-star hotel provides free Wi-Fi, an indoor pool and a Jacuzzi. It offers a relaxing stay with on-site spa services including massage, and features views of Douglas Harbour that can be admired while unwinding. It also provides a 24-hour reception, a sauna and a concierge.

Best Western Palace Hotel & Casino has 133 contemporary rooms that are filled with a range of essential facilities to ensure guests have a comfortable stay.

The area near the hotel has a variety of cafés and restaurants. Guests are also able to easily visit the Gaiety Theatre and Derby Castle Depot.

7.5
Good rating
Based on 2,149 verified guest reviews

Latest deals for Best Western Palace Hotel & Casino

Tue 4/11
Wed 5/11
King room
1 king bed
£106
nightly with fees
Double room
1 double bed
£59
nightly with fees
1 double bed
£62
nightly with fees
bed type unknown
£67
nightly with fees
Deluxe room
bed type unknown
£99
nightly with fees
1 king bed
£108
nightly with fees
1 king bed
£112
nightly with fees
Standard Room
bed type unknown
£56
nightly with fees
2 twin beds
£58
nightly with fees
1 double bed
£58
nightly with fees
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Best Western Palace Hotel & Casino

  • Indoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine

Health and safety

  • Daily housekeeping
  • Face masks for guests available
  • First-aid kit
  • Access to health care professionals
  • CCTV in common areas
  • CCTV outside property
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Safe
  • Delivered food is securely covered

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Dustbins
  • Conditioner

General

  • Beachfront
  • Family rooms
  • Sea view
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Pool and spa

  • Spa and wellness centre
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Pool with a view

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Accessibility and suitability

  • Lift
  • Accessible parking
  • No smoking
  • Designated smoking area

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Things to do

  • Casino
  • Golf
  • Bingo
  • Karaoke

Media and entertainment

  • Radio
  • Flat-screen TV
  • TV

Parking and transportation

  • Parking
  • Private parking

Workspace

  • Fax/photocopying
  • Desk

Family friendly

  • Cribs available
  • Kids meals

Fitness

  • Fitness classes
  • Fitness centre

Outdoor

  • Balcony

Reviews of Best Western Palace Hotel & Casino

7.5
Good
2149 verified ratings
Wonderful
661
Very good
397
Good
489
Okay
213
Fair
185
Mediocre
90
Poor
114

Summary of reviews

Guests say
Guests appreciated the hotel's great location and friendly staff, enjoying amenities like the bar and casino. However, many reviews highlighted issues with cleanliness and service, with several guests expressing disappointment over the condition of the hotel and the responsiveness of the staff.
AI-generated from customer reviews
Location9.5 out of 10
Service2.5 out of 10
Cleanliness2 out of 10
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Location

Central Promenade - Douglas, Douglas

What's nearby

  • Douglas Beach275 yd
  • Gaiety Theatre0.6 mi
  • Derby Castle Depot0.7 mi
  • Tower of Refuge0.9 mi
  • Manx Museum0.9 mi
  • Tynwald0.9 mi
  • Douglas Harbour1.1 mi
  • Douglas Head Lighthouse1.4 mi
  • Braddan Bridge1.4 mi
  • The Bowl1.4 mi
  • Union Mills F.C.1.9 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Best Western Palace Hotel & Casino

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
June
£72
£69
Cheapest month to stay with an average 18% drop in price.
Most expensive month to stay with an average 29% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Best Western Palace Hotel & Casino

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Best Western Palace Hotel & Casino

  • If you’re after a cheap room at Best Western Palace Hotel & Casino, then you should consider staying during the low season. The cheapest deals can generally be found in January and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Best Western Palace Hotel & Casino, plan to stay on a Tuesday or Friday. The most expensive day is usually Monday.
  • The cheapest price a room at Best Western Palace Hotel & Casino was booked for on KAYAK in the last 2 weeks was £70, while the most expensive was £81.
  • How long should you stay at Best Western Palace Hotel & Casino? KAYAK users usually book their rooms here for 3 days.

FAQs when booking at Best Western Palace Hotel & Casino

  • Where is Best Western Palace Hotel & Casino located?

    Best Western Palace Hotel & Casino is located at Central Promenade - Douglas, 1 miles from the centre of Douglas. Douglas Beach is the closest landmark to Best Western Palace Hotel & Casino.

  • When is check-in time and check-out time at Best Western Palace Hotel & Casino?

    Check-in time is 16:00 and check-out time is 11:00 at Best Western Palace Hotel & Casino.

  • Does Best Western Palace Hotel & Casino offer free Wi-Fi?

    Yes, Best Western Palace Hotel & Casino offers free Wi-Fi.

  • How far is Best Western Palace Hotel & Casino from the airport?

    Best Western Palace Hotel & Casino is 8.3 miles from Castletown Ronaldsway. Best Western Palace Hotel & Casino is 63.2 miles from Holyhead Anglesey.

  • Does Best Western Palace Hotel & Casino have a pool?

    Yes, Best Western Palace Hotel & Casino has a pool on-site.

  • How does KAYAK find such great Best Western Palace Hotel & Casino hotel deals?

    KAYAK scours the web for all room deals available at Best Western Palace Hotel & Casino in Douglas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Palace Hotel & Casino and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Palace Hotel & Casino.

Nearby hotels and places to stay

Closest

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3-star hotel
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3-star hotel
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3-star hotel
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Cheapest

See cheapest stays in Douglas
3-star hotel
20% cheaper
Premier Inn Douglas,isle Of Man
0.92 mi£50+
3-star hotel
14% cheaper
At Caledonia
8.6 Excellent (766 reviews)0.1 miBeachfront, Free Wi-Fi, Coffee machine£54+
3-star hotel
12% cheaperAdelphi Guest House8.4 Excellent (925 reviews)0.45 miWi-Fi, Tea/coffee maker, Wi-Fi available in all areas£55+
3-star hotel
The Penta
8.4 Excellent (895 reviews)0.1 miBeachfront, Free Wi-Fi, Coffee machine£64+

Most recommended

See most recommended stays in Douglas
4-star hotel
Raymonds
9.6 Excellent (133 reviews)0.41 mi£75+
4-star hotel
Halvard Hotel9.3 Excellent (718 reviews)0.67 miBeachfront, Restaurant, Bar/Lounge£120+
4-star hotel
The Town House9.3 Excellent (241 reviews)0.85 miBeachfront, Fitness centre, Restaurant£115+
3-star hotel
Welbeck Hotel & Apartments9.1 Excellent (757 reviews)0.18 miRestaurant, Bar/Lounge, Room service£66+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.5
1.0 mi
Castletown Ronaldsway
8.3 mi

Everything you need to know for your stay in Douglas

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