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Best Western Palace Hotel & Casino
4 stars

Best Western Palace Hotel & Casino

Central Promenade - Douglas, Douglas, Isle of Man
Douglas, Isle of Man
See location+44 1624 662662
From
£54
Cheapest

rate per night

7.5
Good
based on 2121 reviews
2,121 reviews
Room type
Provider
Nightly total
Standard Room
£54
Double room
£57
Deluxe room
£97
40 more Best Western Palace Hotel & Casino deals
40 more Best Western Palace Hotel & Casino deals

Photos of Best Western Palace Hotel & Casino

Overview

Under 20 minutes' walk from Cafe Royale Halt, Best Western Palace Hotel & Casino provides guests with an ideal base when visiting Douglas. Guests also have exclusive access to the Palace Health Club and Palace Health Club.

This 4-star hotel provides free Wi-Fi, an indoor pool and a Jacuzzi. It offers a relaxing stay with on-site spa services including massage, and features views of Douglas Harbour that can be admired while unwinding. It also provides a 24-hour reception, a sauna and a concierge.

Best Western Palace Hotel & Casino has 133 contemporary rooms that are filled with a range of essential facilities to ensure guests have a comfortable stay.

The area near the hotel has a variety of cafés and restaurants. Guests are also able to easily visit the Gaiety Theatre and Derby Castle Depot.

7.5
Good rating
Based on 2,121 verified guest reviews

Latest deals for Best Western Palace Hotel & Casino

Wed 24/9
Thu 25/9
Standard Room
1 double bed
£54
nightly with fees
bed type unknown
£54
nightly with fees
2 twin beds
£56
nightly with fees
King room
1 king bed
£103
nightly with fees
Double room
1 double bed
£57
nightly with fees
1 double bed
£60
nightly with fees
bed type unknown
£65
nightly with fees
Deluxe room
bed type unknown
£97
nightly with fees
1 king bed
£105
nightly with fees
1 king bed
£110
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
Privacy Preferences

Amenities at Best Western Palace Hotel & Casino

  • Indoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Coffee machine

Dining

  • Electric kettle
  • Packed lunches
  • Special diet menus (on request)
  • Snack bar
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Kettle
  • Food can be delivered to guest accommodation
  • Coffee machine

Basics

  • Free Wi-Fi
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Shampoo
  • Smoke alarms
  • Heating
  • Body soap
  • Dustbins
  • Conditioner

General

  • Beachfront
  • Family rooms
  • Sea view
  • Seating area
  • Interconnected room(s) available
  • Sofa
  • Telephone
  • Carpeted
  • Storage available

Services and conveniences

  • ATM on-site
  • Business centre
  • Wake-up service
  • Safety deposit box
  • Meeting/Banquet facilities
  • Room service
  • Express check-out
  • Private check-in/check-out
  • 24-hour front desk

Pool and spa

  • Spa and wellness centre
  • Heated pool
  • Spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Pool with a view

Bathroom

  • Shower
  • Bathtub
  • Hairdryer
  • Toilet
  • Toilet paper
  • Private bathroom

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Things to do

  • Casino
  • Golf
  • Bingo
  • Karaoke

Media and entertainment

  • Radio
  • Flat-screen TV
  • TV

Accessibility and suitability

  • Lift
  • No smoking
  • Designated smoking area

Parking and transportation

  • Parking
  • Private parking

Workspace

  • Fax/photocopying
  • Desk

Health and safety

  • Daily housekeeping
  • Safe

Family friendly

  • Cribs available
  • Kids meals

Outdoor

  • Balcony

Fitness

  • Fitness centre

Reviews of Best Western Palace Hotel & Casino

7.5
Good
2121 verified ratings
Wonderful
652
Very good
392
Good
486
Okay
209
Fair
184
Mediocre
87
Poor
111

Summary of reviews

Guests say
Guests appreciated the hotel's great location and friendly staff, enjoying amenities like the bar and casino. However, many reviews highlighted issues with cleanliness and service, with several guests expressing disappointment over the condition of the hotel and the responsiveness of the staff.
AI-generated from customer reviews
Location9.5 out of 10
Service2.5 out of 10
Cleanliness2 out of 10
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Location

Central Promenade - Douglas, Douglas

What's nearby

  • Douglas Beach275 yd
  • Gaiety Theatre0.6 mi
  • Derby Castle Depot0.7 mi
  • Tower of Refuge0.9 mi
  • Manx Museum0.9 mi
  • Tynwald0.9 mi
  • Douglas Harbour1.1 mi
  • Douglas Head Lighthouse1.4 mi
  • Braddan Bridge1.4 mi
  • The Bowl1.4 mi
  • Union Mills F.C.1.9 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 11:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Best Western Palace Hotel & Casino

Low season

High season

Average price (weeknight)

Average price (weekend night)

January
August
£93
£94
Cheapest month to stay with an average 34% drop in price.
Most expensive month to stay with an average 51% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Best Western Palace Hotel & Casino

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Best Western Palace Hotel & Casino

  • If you’re after a cheap room at Best Western Palace Hotel & Casino, then you should consider staying during the low season. The cheapest deals can generally be found in January and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Best Western Palace Hotel & Casino, plan to stay on a Monday or Tuesday. The most expensive day is usually Thursday.
  • The cheapest price a room at Best Western Palace Hotel & Casino was booked for on KAYAK in the last 2 weeks was £73, while the most expensive was £107.
  • How long should you stay at Best Western Palace Hotel & Casino? KAYAK users usually book their rooms here for 3 days.
See more tips

FAQs when booking at Best Western Palace Hotel & Casino

  • Where is Best Western Palace Hotel & Casino located?

    Best Western Palace Hotel & Casino is located at Central Promenade - Douglas, 1 miles from the centre of Douglas. Douglas Beach is the closest landmark to Best Western Palace Hotel & Casino.

  • When is check-in time and check-out time at Best Western Palace Hotel & Casino?

    Check-in time is 16:00 and check-out time is 11:00 at Best Western Palace Hotel & Casino.

  • Does Best Western Palace Hotel & Casino offer free Wi-Fi?

    Yes, Best Western Palace Hotel & Casino offers free Wi-Fi.

  • How far is Best Western Palace Hotel & Casino from the airport?

    Best Western Palace Hotel & Casino is 8.3 miles from Castletown Ronaldsway. Best Western Palace Hotel & Casino is 63.2 miles from Holyhead Anglesey.

  • Does Best Western Palace Hotel & Casino have a pool?

    Yes, Best Western Palace Hotel & Casino has a pool on-site.

  • How does KAYAK find such great Best Western Palace Hotel & Casino hotel deals?

    KAYAK scours the web for all room deals available at Best Western Palace Hotel & Casino in Douglas and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Best Western Palace Hotel & Casino and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Best Western Palace Hotel & Casino.

See more FAQs

Nearby hotels and places to stay

Closest

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3-star hotel
27% cheaper
The Penta
8.4 Excellent (885 reviews)0.1 miBeachfront, Free Wi-Fi, Coffee machine£62+
3-star hotel
13% cheaper
At Caledonia
8.5 Excellent (751 reviews)0.1 miBeachfront, Free Wi-Fi, Coffee machine£75+
3-star hotel
55% cheaperTrevelyan Hotel7.5 Good (420 reviews)0.12 miBeachfront, Bar/Lounge, Free Wi-Fi£39+
3-star hotel
19% cheaperThe Rutland Hotel8.5 Excellent (684 reviews)0.12 miBeachfront, Restaurant, Bar/Lounge£69+

Cheapest

See cheapest stays in Douglas
3-star hotel
55% cheaperTrevelyan Hotel7.5 Good (420 reviews)0.12 miBeachfront, Bar/Lounge, Free Wi-Fi£39+
3-star hotel
27% cheaper
The Penta
8.4 Excellent (885 reviews)0.1 miBeachfront, Free Wi-Fi, Coffee machine£62+
3-star hotel
27% cheaperEllan Vannin Hotel8.1 Excellent (1,068 reviews)0.8 miSnorkelling, beachfront, Restaurant£63+
3-star hotel
19% cheaperThe Rutland Hotel8.5 Excellent (684 reviews)0.12 miBeachfront, Restaurant, Bar/Lounge£69+

Most recommended

See most recommended stays in Douglas
4-star hotel
14% cheaper
Raymonds
9.6 Excellent (133 reviews)0.41 mi£73+
4-star hotel
Halvard Hotel9.3 Excellent (705 reviews)0.67 miBeachfront, Restaurant, Bar/Lounge£148+
4-star hotel
The Town House9.3 Excellent (239 reviews)0.85 miBeachfront, Fitness centre, Restaurant£150+
3-star hotel
7% cheaperWelbeck Hotel & Apartments9.1 Excellent (744 reviews)0.18 miRestaurant, Bar/Lounge, Room service£80+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

7.5
1.0 mi
Castletown Ronaldsway
8.3 mi

Everything you need to know for your stay in Douglas

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