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One location in Downtown
Filters
Reviews
4.0 Mediocre
Apr 2019
Pros:
The only positive thing about my experience with Alamo was that the car was clean.Cons:
They didn’t give me the size of vehicle promised even though I paid extra and then when I returned the car they attempted to charge me $60 more than my quote and I had to argue with them in order to be charged the quote given. I will never use Alamo again.10.0 Wonderful
Feb 2018
Pros:
Customer serviceCons:
N/A9.2 Wonderful
Dec 2017
Cons:
The car had a fishy odor8.8 Very Good
Nov 2017
Pros:
It was a very smooth experience, no 5ime wasted at either pickup or drop-offCons:
E10.0 Wonderful
Oct 2017
Pros:
Pick up and delivery went off without any glitches. Car was as expected.10.0 Wonderful
Sept 2017
Pros:
practically seamless rental process, courteous and pleasant staff. informative and proffesional.2 locations in Downtown
Filters
Reviews
10.0 Wonderful
Mar 2024
2.0 Poor
Dec 2023
2.0 Poor
Dec 2023
8.0 Very Good
May 2021
Pros:
Customer service was pleasant2.0 Poor
Jun 2020
Pros:
Nothing Car was dirty took me 45 min to clean it during COVID esp unacceptable previous contract was in glove compartment that says alot drop off was closed for 3 mos had to go to airport as a last resortCons:
Everything car should be clean. We are in the middle of a pandemic. they gave us a drop off that has been closed fo 3 mos again unacceptable. nobody answers your phones this was a horrible experience10.0 Wonderful
Jan 2020
Pros:
The staff was very helpful. Car was clean and ready.Cons:
The location is a little small so it's tough to pull in and out of the location but that's just nit picking because I have nothing else bad to say lolOne location in Downtown
One location in Downtown
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Reviews
6.0 Okay
Oct 2020
Pros:
Good experience. Except needed the car for several more days. Non available at the time. Had to go with Budget rental for the additional time needed.2.0 Poor
Mar 2019
Pros:
A Service with a smile in the nicest wayCons:
Nothing4.4 Mediocre
Mar 2017
Pros:
I like that this time the agent was straight forward with us when we got the car. The car also reported low tire pressure about 3 days in, probably due to the sudden drop in temperature. The agent at Enterprise put some air in and cleared the message.Cons:
Due to inclement weather, the whole city was under traveling ban and parking ban on the day I was supposed to drop off the car (Tue 3/14/2017). Thus, I called 1 day prior (3/13/2017) when they issued the ban to check if Enterprise would be open at all (I suspected not), and if they weren't open how could I drop off the car on the scheduled date. They said they would charge me an extra day despite the fact that over that day, nobody would be able to rent that car anyway, so they're not suffering from any extra revenue loss. So much for "treating customers like family in a corporate world." It is all about them making money...10.0 Wonderful
Jan 2023
One location in Downtown
Filters
Reviews
10.0 Wonderful
Jun 2023
2.0 Poor
Mar 2023
2.0 Poor
Nov 2021
One location in Downtown
Filters
Reviews
4.0 Mediocre
Jan 2024
8.0 Very Good
Sept 2023
5.2 Fair
Oct 2019
Pros:
The New Haven staff member was not helpful. He did not explain to me additional charges that were added to my bill before he charged me and then was not helpful in helping me sort out a better course of action.Cons:
The company could be more transparent about their fee structures online vs in the store. The company could make their workers feel more valued.2.0 Poor
Sept 2017
Cons:
The rental doesn't exist any more.. There is a construction site instead...2.0 Poor
Aug 2023
6.0 Okay
Aug 2023
One location in Downtown
One location in Downtown
One location in Downtown
On average a car hire in Downtown costs £61 per day.
Based on ratings and reviews from real users on KAYAK, the best car hire in Downtown is HERTZ (7.1, 13 reviews).
Take a look at our extensive car hire location map to find the best car hire deals near you.
Compact is the most frequently booked hire car type in Downtown.
A Compact car hire in Downtown costs £35 per day, on average.
On average a hire car in Downtown costs £430 per week (£61 per day).
On average a hire car in Downtown costs £1,841 per month (£61 per day).