Find cheap flights to New York John F Kennedy Intl

friendly personnel

boarding procedure

My seat..... No row in front of it. Crew were excellent. Friendly and professional Had a TVs show I've been wanting to see, Blackish, which we don't get in the Uk

Choice of films. I've seen a lot of them and the rest were awful Why do flights always serve chocolate biscuits, chocolate ice cream, chocolate cake? Strawberries,carrots and humous, grapes, olives, would make a nice alternative for example. Hot food boring, tasteless

Getting off the plane

Arrogance of crew, I guess it's what's expected and the norm nowadays

I have flown LHR - DUB a couple of times in the last month with BA and a couple more times in the last year from LHR-DUB and not once has the flight left LHR on time and landed in DUB on time. I find this very frustrating, they appear to always be delayed by 1hr + which make it very challenging to make onward travel plans and has resulted in overnight stays at my own expense.

The crew was amazing and the seats quote comfortable although I wish they reclined flat. The food was not very good but it was better than most long flights. It would be nice to have a vegetarian option without cheese. It took off on time and was a nice ride without too much turbulence.

The crew was amazing and the seats quote comfortable although I wish they reclined flat. The food was not very good but it was better than most long flights. It would be nice to have a vegetarian option without cheese. It took off on time and was a nice ride without too much turbulence.

Great cabin comfort and entertainment. Very nice place to be.

Cabin crew less warm and professionally nice than Virgin. One point that needs addressing is that when the cabin crew or, even more so, the pilot came on the PA, the sound level was so much louder than that of the entertainment system. You had people jumping out of their seats and it was very uncomfortable.

The food has improved.

Flight turned back after an hour. Held in HK for 24 hours. Dreamliner no big sea change in air transport. Economy still uncomfortable and cramped. Crew give the impression of being bossy and aloof, I saw them making faces behind someone's back. Emirates crew are so much more helpful and pleasant.

The food was not good

The efficiency and helpfulness of the staff who got us on the next available flight after the one we missed due to the long wait at customs.

Flight staff was not helpful, in 8 hrs flight there was no entertainment. No vegetarian food options, they said while checking in I should have requested but there was no option during check-in. In return flight I asked ground staff how do I request vegetarian food option and she didn't know. Above all flight was delayed from Madrid to Barcelona, for 45 mins flight it took 2 hrs and I missed the event I was going to spain! Even while returning Barcelona to Madrid flight was delayed by 3 hrs! as there was technical difficulty while take off!

Flight staff was not helpful, in 8 hrs flight there was no entertainment. No vegetarian food options, they said while checking in I should have requested but there was no option during check-in. In return flight I asked ground staff how do I request vegetarian food option and she didn't know. Above all flight was delayed from Madrid to Barcelona, for 45 mins flight it took 2 hrs and I missed the event I was going to spain! Even while returning Barcelona to Madrid flight was delayed by 3 hrs! as there was technical difficulty while take off!

The overall experience was great - early check-in, free additional luggage, took off on time. I liked the food.

mobile check-in; 47h check-in advance

lost baggage; not working air conditioner; poor food

Overall plesant.

No snack not even a peanut. Transfer was stressful walk bus more walking customs control and very tight schedule.

boarding was later then it should be, also when the boarding starts everything was super slow, and they try to put all people from one plane to one bus ..in the end when was completely crowded and there were a few people that really can't get in because there was no space left, finally they bring another bus for them... Our departure was late and we were half hour later in Warsaw.

Entertainment system

No food, beverage service very limited.

Dear Seema, We spoke just now. I had booked a flight from Reykjavik to Stockholm (via Copenhagen) through Kayak.com for 2 passengers, Tushar Kamat (myself) & Priyanka Kamat (my wife). I had indicated a travel date of 6th Oct during my booking, but for some strange reason,, the ticket got issued for 4th Sep (yesterday). My credit card also got charged for the full amount and I received an e-ticket yesterday. Later during the day yesterday, I received a mail from Flight Network (which I guess is the travel portal used by Kayak.com) stating that the 1st leg of the flight (Reykjavik to Copenhagen) on 4th Sep got cancelled. The mail from Flight Network is appended in the mail below. Firstly, my travel date was never supposed to be 4th Sep, and it was always supposed to be 6th Oct, since I am still in India and have not even started my Scandinavia trip. Secondly, since the 1st leg of the flight was cancelled by the airline, the 2nd leg made no sense for me anyways, since my end destination was always supposed to be Stockholm, and not Copenhagen. Since the cancellation has occurred at SAS end (and even the incorrect booking date seems to be an error not at my end), I would request you to organise for a full refund of the Reykjavik to Stockholm flight fare for me & my wife to me. This amount was charged to my credit card by Kayak.com so would appreciate it if you could either get the full amount refunded to my credit card, or organise for the amount to get transferred online to my bank account. I would look forward to your prompt response. Thanks, Tushar

Punctual

No plug for phone charging.

The Zurich Business Class Lounge was overcrowded and dirty. Poort food options and shockingly rude staff!

Quick boarding, when it did eventually happen, almost 45 minutes late, due to late arrival of incoming flight.

I didn't like arriving at a different terminal and then having to walk through long corridors for nearly 10 minutes. I didn't like having to wait over 40 minutes for my baggage in a hall where the lights kept being turned off and on. I didn't like that there was no official there to apologise and offer some compensation, even in the way of a coffee voucher. I didn't like the fact that the luggage customer service guy couldn't get anyone in loading to answer his call, and that his only option then was to fill out a report. Not really much help to the guy whose wheelchair had so far failed to materialise. I didn't like the total lack of explanation or apology when it became clear that our luggage had seemingly been loaded on a later flight and that we were waiting for that plane to land. I didn't like that there are about 10 seats in the entire baggage hall, totally inadequate when a flightfull of people is waiting. Finally, I didn't like that it took 80 from the plane landing to my leaving the car park.

WE were delayed by a computer breakdown at Check in followed by the Captain informing us that some passengers had not turned up but their luggage was on board. We waited for a physical check on boar and then left the stand to taxi away only to be informed by the Captain that the luggage was still on board! We thentytaxied back to the stand for a fw more minutes to be told everything was correct.The passengers and luggage were matched.

Sat in the aisle seat on the last row of the Airbus 330. Was somehow invisible to some of the crew who bumped me every single time they went past, forgot that I was supposed to get food, drinks or rubbish collected. Also three overhead bins were left open during take off. Entertainment is limited to 4 movies, 8 TV shows and radio, unless you pay an additional £4. Also this was the first long haul flight, charter or otherwise that charged for all drinks except tea and coffee served with meals. Would avoid in the future.

The staff were amazing considering we had an hour and a half delay and checked in to the flight manually! I felt bad for them actually, as it clearly wasn't their fault, but they are on the front line and had a deal with some very upset customers.

I had to stand in line for and hour and a half while the staff tried to figure out why the computer system wasn't working. When the system decided that it really wasn't going to work, we had to check in manually, which doesn't seem very safe to me! I had a handwritten boarding pass, and luggage label! The flight was then delayed further and we ended up being and hour and a half delayed. Again, the staff were amazing with what they had to deal with, but I do wish that there was a representative from Thomas Cook to talk to us while we were in line at check in. Tanoy announcements didn't cut it really.

Everything in Premium economy, the food, comfort and the whole experience

Nothing, except missing breakfast because for the first time ever, I was fast asleep on an aeroplane!!!

Staff of KLM were friendly.

Despite checking in online and selecting a window seat, I ended up in the middle seat of the middle row with two large neighbours and I had half of each in my seat.

The crew were efficient and friendly.

The entertainment was dated (1970s), the earplug was jammed. The interior was in need of refurbishment. As a flight share partner of BA, customers are receiving an inferior service.

This flight was operated by British Airways, on board a Boeing 777. Dinner was offered pre-flight in the Club lounge and was delicious, with obliging service by the dining room team. Once inflight, service was quick, efficient and nice ... with plenty of champagne refills and more food for those who wanted it. Landed 15 minutes early after a refreshing 4 hours sleep.

Even for a 50 minute flight, drinks and sandwich was provided

Not time departure and cabin crew were effective and efficient.

Nothing really

Food was of a fairly high standard and so too was the entertainment. At least the Captain was honest in that he admitted KLM's baggage loading process was a mess and caused the delay.

A baggage loading problem meant that all baggage needed to be offloaded and then re-loaded......this took 2 hours and then another 20 minute delay due to congestion with air traffic over France! Where were the cabin crew during the delay? They may have not been onboard given their lack of visibility during the delay. The only time they appeared was to distribute a cutlet of water and a packet of dry biscuits. Inflight, apart from the meal service routines, on this 13+ hour flight the crew were notable for not being visible.

staff, airport

delayed boarding

Efficient, early, friendly.

Lack of lounge at Funchal is a downside

Good seat

Was made to pay for baggage although my hand luggage is within the requirements set by BA. It was fine in the gauge in Gatwick the week before. This is very disappointing.

direct flight

There was a lack of air and no possibility for individual airing your seat, during our flight we had to stand in the back because we were almost passing out of overheating 30 Celsius plus heat in our row. We asked for a cooler temperature and only the last 20 minutes it started cooling but then to ice cold. My audio was not working properly, at max it was still unclear. We have had better flight experiences.

Arrived ahead of time Crue

Sales on board