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(Return)
Airports
Origin
London
£257
only
£257
£237
only
£237
Destination
New York
£237
only
£237
Fri, 18 May
STN
JFK
11h 05m
Sun, 20 May
JFK
STN
10h 35m
£237
Trip: 3 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
DUB
KEF
Excellent 10.0

USB chargers on every seat.

Extra charge on carry on bags.

DUB
KEF
OK 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

KEF
EWR
OK 5.0

the crew wears handsome uniforms. Everyone looks nice.

Oh my god, I felt like a sardine. They developed their passenger seating scheme by carefully studying Iraqi prison torture manuals, I think. I didn't die but that outcome was surprising to me.

BWI
KEF
OK 5.6

Crew was Great A+

Every leg of flight was delayed and very late arriving to our destination

ORD
KEF
OK 4.0

price

everything else

Mon, 22 Jan
LGW
JFK
8h 20m
Tue, 30 Jan
JFK
LGW
6h 30m
£257
Trip: 9 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 125 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
JFK
OK 4.0

Nice, clean plane.

1. Flight attendants except for a couple, were not interested in helping passengers or answering questions 2. For the basic fare (which I didn’t realise I was even purchasing), you had to pay extra for a seat and for luggage, on long haul transatlantic! 3. I wasn’t offered food or beverage once on the 8 hour trip 4. You had to purchase a blanket if you wanted one. Everyone was wearing their coats onboard. It almost felt like they were intentionally keeping the temperature cold to induce passengers to purchase blankets. When I requested they raise the temperature, I was told that this was the warmest they could make it and this is the warmest on any plane. (Obviously not true. I fly every month and have mostly found plane temperatures to be manageable.) Oh, and did I mention how you had to pay to check luggage on a transatlantic flight!!

LGW
JFK
Mediocre 3.3

It's unpleasant that the crew does not come through and at least offer complimentary water. I had to get up each time to ask the crew for water and was given a small cup to take back to my seat. Once, I was told they were too busy. By the end of the 8-hour flight, I had a headache from dehydration. Not fun. I'm unlikely to fly Norwegian again.

LGW
JFK
OK 4.6

Disability access at Gatwick was excellent. Quick, polite and efficient service from arriving at the airport to boarding the flight Can’t comment on food as did not have any.

The flight was almost full with only a few empty seats at the back of the plane. I was on crutches with a broken ankle and had asked politely if I could be sat next to an empty seat so I could elevate my foot (doctors orders) and because my boot would not fit under the chair in front. The crew made no effort to seat or switch me to a seat at the back next to one of the few empty seats. It was a very uncomfortable flight and I had to keep my foot in the aisle and stay awake to avoid being run into by the food or drinks cart. Poor selection of movies. Mainly older movies. While I actually appreciate the cheaper flight and being able to avoid paying for the food I think that they should offer water. There is only so much you can carry into the flight and having to buy water is ridiculous.

LGW
JFK
Excellent 10.0

The Boeing Dreamliner

LGW
JFK
Excellent 10.0

Price

all good

Sat, 20 Jan
STN
JFK
12h 20m
Tue, 30 Jan
JFK
STN
20h 20m
£265
Trip: 11 days
Overall 0.0 Poor
Based on 0 reviews
Tue, 15 May
STN
JFK
11h 05m
Thu, 17 May
JFK
STN
10h 35m
£250
Trip: 3 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
CDG
KEF
Good 6.0

We of course liked the cost and convenience of the Pittsburgh location.

When we missed our flight out of Paris due to a long wait at passport control, WOW customer service would not work with us. We did not ask for refunds or even hotel reimbursement we simply asked to be booked on the next days flight to Pittsburgh and WOW refused making us purchase new tickets for over $1000.

EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

DUB
KEF
Mediocre 2.6

By the time you pay for a 20kg bag or even a standard carry on, a seat that reclines, and a drink of water or two, you could get a much better flight with all amenities included and a shorter turnaround for the same price.

DUB
KEF
Excellent 10.0

USB chargers on every seat.

Extra charge on carry on bags.

CDG
KEF
OK 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

Sun, 4 Feb
LGW
JFK
8h 20m
Wed, 7 Feb
JFK
LGW
6h 30m
£258
Trip: 4 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 125 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
JFK
OK 4.6

Disability access at Gatwick was excellent. Quick, polite and efficient service from arriving at the airport to boarding the flight Can’t comment on food as did not have any.

The flight was almost full with only a few empty seats at the back of the plane. I was on crutches with a broken ankle and had asked politely if I could be sat next to an empty seat so I could elevate my foot (doctors orders) and because my boot would not fit under the chair in front. The crew made no effort to seat or switch me to a seat at the back next to one of the few empty seats. It was a very uncomfortable flight and I had to keep my foot in the aisle and stay awake to avoid being run into by the food or drinks cart. Poor selection of movies. Mainly older movies. While I actually appreciate the cheaper flight and being able to avoid paying for the food I think that they should offer water. There is only so much you can carry into the flight and having to buy water is ridiculous.

LGW
JFK
Mediocre 2.6

I wouldn’t fly Norwegian again! Poor service!!!!

LGW
JFK
Mediocre 3.3

It's unpleasant that the crew does not come through and at least offer complimentary water. I had to get up each time to ask the crew for water and was given a small cup to take back to my seat. Once, I was told they were too busy. By the end of the 8-hour flight, I had a headache from dehydration. Not fun. I'm unlikely to fly Norwegian again.

LGW
JFK
Excellent 10.0

The Boeing Dreamliner

LGW
JFK
OK 4.0

Nice, clean plane.

1. Flight attendants except for a couple, were not interested in helping passengers or answering questions 2. For the basic fare (which I didn’t realise I was even purchasing), you had to pay extra for a seat and for luggage, on long haul transatlantic! 3. I wasn’t offered food or beverage once on the 8 hour trip 4. You had to purchase a blanket if you wanted one. Everyone was wearing their coats onboard. It almost felt like they were intentionally keeping the temperature cold to induce passengers to purchase blankets. When I requested they raise the temperature, I was told that this was the warmest they could make it and this is the warmest on any plane. (Obviously not true. I fly every month and have mostly found plane temperatures to be manageable.) Oh, and did I mention how you had to pay to check luggage on a transatlantic flight!!

Sat, 3 Mar
STN
JFK
12h 20m
Tue, 20 Mar
JFK
STN
20h 20m
£265
Trip: 17 days
Overall 0.0 Poor
Based on 0 reviews
Thu, 3 May
STN
JFK
11h 05m
Sat, 5 May
JFK
STN
10h 35m
£252
Trip: 3 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
CDG
KEF
OK 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

CDG
KEF
Good 6.0

We of course liked the cost and convenience of the Pittsburgh location.

When we missed our flight out of Paris due to a long wait at passport control, WOW customer service would not work with us. We did not ask for refunds or even hotel reimbursement we simply asked to be booked on the next days flight to Pittsburgh and WOW refused making us purchase new tickets for over $1000.

ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

DUB
KEF
Excellent 10.0

USB chargers on every seat.

Extra charge on carry on bags.

ORD
KEF
OK 4.0

price

everything else

Mon, 15 Jan
LGW
JFK
8h 20m
Thu, 25 Jan
JFK
LGW
6h 30m
£258
Trip: 11 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 125 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
JFK
Mediocre 2.6

I wouldn’t fly Norwegian again! Poor service!!!!

LGW
JFK
Mediocre 2.0

Must try and update your service, staff, rules.

LGW
JFK
Mediocre 2.6

If the format is ordering food there's suppose I be a good standard of service. And there isn't. Also they didn't have earphones for sale-- if they're not handing them for free st least make sure you have some for sale.

LGW
JFK
Mediocre 2.0

I had a window seat...

Very confused as to why I was wasn’t told that I needed to pre order my meal.. On my way to London I got a meal included and on the way back I didn’t even get a bottle of water! Awful awful experience and will never be flying Norwegian again. , no matter what the price is!

LGW
JFK
Excellent 8.0

Nice plane, smooth flight, friendly crew

Fri, 4 May
STN
JFK
11h 05m
Mon, 7 May
JFK
STN
10h 35m
£255
Trip: 4 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
ORD
KEF
OK 4.0

price

everything else

BOS
KEF
Excellent 8.0

Staff was helpful and nice

Having to pay for bags no matter if you carry on or check. It's just hidden fees.

CDG
KEF
Good 6.0

We of course liked the cost and convenience of the Pittsburgh location.

When we missed our flight out of Paris due to a long wait at passport control, WOW customer service would not work with us. We did not ask for refunds or even hotel reimbursement we simply asked to be booked on the next days flight to Pittsburgh and WOW refused making us purchase new tickets for over $1000.

ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

DUB
KEF
Excellent 10.0

USB chargers on every seat.

Extra charge on carry on bags.

Tue, 16 Jan
LGW
JFK
8h 20m
Thu, 25 Jan
JFK
LGW
6h 30m
£258
Trip: 10 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 125 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
JFK
Excellent 10.0

Price

all good

LGW
JFK
Mediocre 3.3

It's unpleasant that the crew does not come through and at least offer complimentary water. I had to get up each time to ask the crew for water and was given a small cup to take back to my seat. Once, I was told they were too busy. By the end of the 8-hour flight, I had a headache from dehydration. Not fun. I'm unlikely to fly Norwegian again.

LGW
JFK
OK 4.6

Disability access at Gatwick was excellent. Quick, polite and efficient service from arriving at the airport to boarding the flight Can’t comment on food as did not have any.

The flight was almost full with only a few empty seats at the back of the plane. I was on crutches with a broken ankle and had asked politely if I could be sat next to an empty seat so I could elevate my foot (doctors orders) and because my boot would not fit under the chair in front. The crew made no effort to seat or switch me to a seat at the back next to one of the few empty seats. It was a very uncomfortable flight and I had to keep my foot in the aisle and stay awake to avoid being run into by the food or drinks cart. Poor selection of movies. Mainly older movies. While I actually appreciate the cheaper flight and being able to avoid paying for the food I think that they should offer water. There is only so much you can carry into the flight and having to buy water is ridiculous.

LGW
JFK
Mediocre 2.6

I wouldn’t fly Norwegian again! Poor service!!!!

LGW
JFK
Excellent 8.0

Nice plane, smooth flight, friendly crew

Fri, 27 Apr
STN
JFK
11h 05m
Sun, 29 Apr
JFK
STN
10h 35m
£258
Trip: 3 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
DUB
KEF
Excellent 10.0

USB chargers on every seat.

Extra charge on carry on bags.

ORD
KEF
OK 4.0

price

everything else

DUB
KEF
OK 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

KEF
EWR
OK 5.0

the crew wears handsome uniforms. Everyone looks nice.

Oh my god, I felt like a sardine. They developed their passenger seating scheme by carefully studying Iraqi prison torture manuals, I think. I didn't die but that outcome was surprising to me.

BWI
KEF
OK 5.6

Crew was Great A+

Every leg of flight was delayed and very late arriving to our destination

Wed, 17 Jan
LGW
JFK
8h 20m
Thu, 25 Jan
JFK
LGW
6h 30m
£258
Trip: 9 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 125 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
JFK
Mediocre 2.0

Must try and update your service, staff, rules.

LGW
JFK
OK 4.0

Nice, clean plane.

1. Flight attendants except for a couple, were not interested in helping passengers or answering questions 2. For the basic fare (which I didn’t realise I was even purchasing), you had to pay extra for a seat and for luggage, on long haul transatlantic! 3. I wasn’t offered food or beverage once on the 8 hour trip 4. You had to purchase a blanket if you wanted one. Everyone was wearing their coats onboard. It almost felt like they were intentionally keeping the temperature cold to induce passengers to purchase blankets. When I requested they raise the temperature, I was told that this was the warmest they could make it and this is the warmest on any plane. (Obviously not true. I fly every month and have mostly found plane temperatures to be manageable.) Oh, and did I mention how you had to pay to check luggage on a transatlantic flight!!

LGW
JFK
Mediocre 3.3

It's unpleasant that the crew does not come through and at least offer complimentary water. I had to get up each time to ask the crew for water and was given a small cup to take back to my seat. Once, I was told they were too busy. By the end of the 8-hour flight, I had a headache from dehydration. Not fun. I'm unlikely to fly Norwegian again.

LGW
JFK
Mediocre 2.6

I wouldn’t fly Norwegian again! Poor service!!!!

LGW
JFK
Mediocre 2.6

If the format is ordering food there's suppose I be a good standard of service. And there isn't. Also they didn't have earphones for sale-- if they're not handing them for free st least make sure you have some for sale.

Sun, 21 Jan
LGW
JFK
8h 20m
Thu, 1 Feb
JFK
LGW
6h 30m
£258
Trip: 12 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 125 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
JFK
Mediocre 2.0

I had a window seat...

Very confused as to why I was wasn’t told that I needed to pre order my meal.. On my way to London I got a meal included and on the way back I didn’t even get a bottle of water! Awful awful experience and will never be flying Norwegian again. , no matter what the price is!

LGW
JFK
OK 4.0

Nice, clean plane.

1. Flight attendants except for a couple, were not interested in helping passengers or answering questions 2. For the basic fare (which I didn’t realise I was even purchasing), you had to pay extra for a seat and for luggage, on long haul transatlantic! 3. I wasn’t offered food or beverage once on the 8 hour trip 4. You had to purchase a blanket if you wanted one. Everyone was wearing their coats onboard. It almost felt like they were intentionally keeping the temperature cold to induce passengers to purchase blankets. When I requested they raise the temperature, I was told that this was the warmest they could make it and this is the warmest on any plane. (Obviously not true. I fly every month and have mostly found plane temperatures to be manageable.) Oh, and did I mention how you had to pay to check luggage on a transatlantic flight!!

LGW
JFK
Excellent 10.0

The Boeing Dreamliner

LGW
JFK
Mediocre 2.0

Must try and update your service, staff, rules.

LGW
JFK
Good 6.0

The flight was smooth and faster

I believe food on flight must be for all passengers as a result food cost should be added to ticket.l didn't like the sight of people eating and others hungry.

Fri, 4 May
STN
JFK
11h 05m
Tue, 8 May
JFK
STN
10h 35m
£258
Trip: 5 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
BWI
KEF
OK 5.6

Crew was Great A+

Every leg of flight was delayed and very late arriving to our destination

EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

DUB
KEF
OK 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

CDG
KEF
Good 6.0

We of course liked the cost and convenience of the Pittsburgh location.

When we missed our flight out of Paris due to a long wait at passport control, WOW customer service would not work with us. We did not ask for refunds or even hotel reimbursement we simply asked to be booked on the next days flight to Pittsburgh and WOW refused making us purchase new tickets for over $1000.

BOS
KEF
Excellent 8.0

Staff was helpful and nice

Having to pay for bags no matter if you carry on or check. It's just hidden fees.

Mon, 22 Jan
LGW
JFK
8h 20m
Thu, 1 Feb
JFK
LGW
6h 30m
£258
Trip: 11 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 125 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
JFK
Mediocre 3.3

It's unpleasant that the crew does not come through and at least offer complimentary water. I had to get up each time to ask the crew for water and was given a small cup to take back to my seat. Once, I was told they were too busy. By the end of the 8-hour flight, I had a headache from dehydration. Not fun. I'm unlikely to fly Norwegian again.

LGW
JFK
Excellent 8.0

Nice plane, smooth flight, friendly crew

LGW
JFK
Mediocre 2.0

I had a window seat...

Very confused as to why I was wasn’t told that I needed to pre order my meal.. On my way to London I got a meal included and on the way back I didn’t even get a bottle of water! Awful awful experience and will never be flying Norwegian again. , no matter what the price is!

LGW
JFK
Mediocre 2.0

Must try and update your service, staff, rules.

LGW
JFK
Mediocre 2.6

I wouldn’t fly Norwegian again! Poor service!!!!

Wed, 9 May
STN
JFK
11h 05m
Sat, 12 May
JFK
STN
10h 35m
£258
Trip: 4 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
CDG
KEF
OK 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

KEF
EWR
OK 5.0

the crew wears handsome uniforms. Everyone looks nice.

Oh my god, I felt like a sardine. They developed their passenger seating scheme by carefully studying Iraqi prison torture manuals, I think. I didn't die but that outcome was surprising to me.

DUB
KEF
Mediocre 2.6

By the time you pay for a 20kg bag or even a standard carry on, a seat that reclines, and a drink of water or two, you could get a much better flight with all amenities included and a shorter turnaround for the same price.

BWI
KEF
OK 5.6

Crew was Great A+

Every leg of flight was delayed and very late arriving to our destination

CDG
KEF
Good 6.0

We of course liked the cost and convenience of the Pittsburgh location.

When we missed our flight out of Paris due to a long wait at passport control, WOW customer service would not work with us. We did not ask for refunds or even hotel reimbursement we simply asked to be booked on the next days flight to Pittsburgh and WOW refused making us purchase new tickets for over $1000.

Tue, 23 Jan
LGW
JFK
8h 20m
Thu, 1 Feb
JFK
LGW
6h 30m
£258
Trip: 10 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 125 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
JFK
Excellent 10.0

The Boeing Dreamliner

LGW
JFK
Mediocre 2.6

If the format is ordering food there's suppose I be a good standard of service. And there isn't. Also they didn't have earphones for sale-- if they're not handing them for free st least make sure you have some for sale.

LGW
JFK
Excellent 10.0

Price

all good

LGW
JFK
Mediocre 3.3

It's unpleasant that the crew does not come through and at least offer complimentary water. I had to get up each time to ask the crew for water and was given a small cup to take back to my seat. Once, I was told they were too busy. By the end of the 8-hour flight, I had a headache from dehydration. Not fun. I'm unlikely to fly Norwegian again.

LGW
JFK
Mediocre 2.0

Must try and update your service, staff, rules.

Thu, 10 May
STN
JFK
11h 05m
Wed, 30 May
JFK
STN
10h 35m
£259
Trip: 21 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

CDG
KEF
Good 6.0

We of course liked the cost and convenience of the Pittsburgh location.

When we missed our flight out of Paris due to a long wait at passport control, WOW customer service would not work with us. We did not ask for refunds or even hotel reimbursement we simply asked to be booked on the next days flight to Pittsburgh and WOW refused making us purchase new tickets for over $1000.

BOS
KEF
Excellent 8.0

Staff was helpful and nice

Having to pay for bags no matter if you carry on or check. It's just hidden fees.

DUB
KEF
OK 5.0

price was a'ight

The seating was so cramped and stifling that I no longer had the will to live; I begged God to please take me from this planet...alas, to no avail.

BWI
KEF
OK 5.6

Crew was Great A+

Every leg of flight was delayed and very late arriving to our destination

Wed, 24 Jan
LGW
JFK
8h 20m
Thu, 1 Feb
JFK
LGW
6h 30m
£258
Trip: 9 days
6.7GoodShow reviews
Overall 6.7 Good
Based on 125 reviews
Boarding
7.2
Comfort
7.2
Crew
7.7
Entertainment
7.2
Food
6.4
LGW
JFK
Mediocre 3.3

It's unpleasant that the crew does not come through and at least offer complimentary water. I had to get up each time to ask the crew for water and was given a small cup to take back to my seat. Once, I was told they were too busy. By the end of the 8-hour flight, I had a headache from dehydration. Not fun. I'm unlikely to fly Norwegian again.

LGW
JFK
Excellent 10.0

The Boeing Dreamliner

LGW
JFK
Excellent 10.0

Price

all good

LGW
JFK
Excellent 8.0

Nice plane, smooth flight, friendly crew

LGW
JFK
Mediocre 2.0

I had a window seat...

Very confused as to why I was wasn’t told that I needed to pre order my meal.. On my way to London I got a meal included and on the way back I didn’t even get a bottle of water! Awful awful experience and will never be flying Norwegian again. , no matter what the price is!

Sat, 28 Apr
STN
JFK
11h 05m
Sat, 12 May
JFK
STN
10h 35m
£261
Trip: 15 days
Overall 5.8 OK
Based on 1130 reviews
Overall
6.0
Boarding
6.4
Comfort
5.7
Crew
7.1
Entertainment
4.2
Food
4.7
CDG
KEF
OK 5.3

Boarding process for WOW is chaotic and disorganized- everyone boards at once with lines from two different directions.

ORD
KEF
Mediocre 2.0

NOTHING.

Cheap flight sounds great...except it’s not actually cheap. Once you add on charges for baggage, seats, water on board, etc., it’s about the price of a standard ticket on a quality airline. (Plus they didn’t actually reserve the seats I paid $20 for, even though I have the receipt). Amenities on board are atrocious. No Wifi, no in flight entertainment (except an iPad you can pay $25 for that features 10 movies from 1992), no USB ports...you even have to pay for water!!! My flight was delayed twice in one week causing me to miss my connecting flights both to my destination and back home by 5 minutes. Because they are not a member of an airline alliance, my only options were to wait until the next day and stay in a shared hotel room or rebook on another airline for $600 which they couldn’t guarantee I would be reimbursed for. The general apathy shown by the staff and lack of communication is abhorrent. The least they could do is apologize and help direct me to somewhere I could find more information. They were positively clueless! Spend a little extra and book on a respectable airline that values their customers...and maybe you won’t be out $1200 (in addition to the cost of the “cheap” tickets) like I am!!

DUB
KEF
Mediocre 2.6

By the time you pay for a 20kg bag or even a standard carry on, a seat that reclines, and a drink of water or two, you could get a much better flight with all amenities included and a shorter turnaround for the same price.

EWR
KEF
Good 7.5

For the price this was an excellent option to get to Iceland.

Boarding process was chaotic.

BWI
KEF
OK 5.6

Crew was Great A+

Every leg of flight was delayed and very late arriving to our destination

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