|"Clean and quiet, friendly staff."||(in 112 reviews)|
|"very clean and nice hotel."||(in 66 reviews)|
|"Break fast quality and team."||(in 60 reviews)|
|"The internet service is poor"||(in 9 reviews)|
|"shower was very small and useless"||(in 8 reviews)|
|"Very old hotel The smell was bad."||(in 41 reviews)|
A little smaller than the new generation of business hotels
The hotel is situated in the heart of Al Rigga with plenty on the doorstep which I much appreciated having spent time in other hotels where there is little within walking distance, The rooms were spotlessly clean and well appointed while the staff were unfailingly polite. The fact the hotel is smaller than the megahotels which dot Dubai makes for a much more friendly stay than the typical impersonal and rather sterile experience
pool open from 7am to 10 pm which is great especially in the hot summer season when you cant stay long there during sunshine hours. staff is very helpful and friendly. huge variety on food for breakfast.
wifi was there but did not really work in our room. signal too weak. was working well in the lobby.
Smelled like mildew
Room smelled like mildew.
Fabulous Comfortable Stay
Great Value. Loved the newly refurbished pool. Lots of workout equipment. Big clean, nicely furnished rooms. The buffet breakfast is worth including in the room rate. There were many choices with some variance. The staff was attentive all around. Our room was cleaned each day while we were at breakfast. Decor is pleasing to the eye. Very quiet and got the best night sleep in a long while. Close to Union and AL Rigga Metro stops so easy to and from airport. Amazing Value.
Obviously we enjoyed our stay, The only negative I could find is that the workout equipment could be cleaner.
Shower was too small
Felt very comfortable as a female traveling alone. Good service. Close to the metro. Nice pool.
Value for money
The rate I paid is "very very good" considering the 5stars hotels rates in Dubai . Should the rate have been as high as other 5stars hotels in Dubai I would have selected another residence for my 3 nights . The location of the hotel is not bad but it is also not good .
The front desk stuff was very helpful and especially the Exective floor manager was excellent source of information!
the location is nice; very close to many necessities. The price is somehow acceptable.
The receptionists are unprofessional and try to hide dtails to guests which is a weakness in my viewpoint.
Plesant visit to metropolitan place Dubai hotel, I was suprise at shuttle service to and from the airport. I stay at other hotel which have shuttle service free. I enjoy the first time their but I will stay at a different hotelwhen I return for new year, free shuttle service help with my decision on what hotel I stay in. I just wanted to try a different hotel and I should have , I should have went back to my favorite hotl in Dubai
nice and welcoming i will come again
Rooms and staff are good
The bath room is veru bad, water flow is slow and some equipments are not working
The service was outstanding.
The breakfast open buffet did not have many varieties and it's not included in the fare.
fascilities and staff
I like the hotel layout and restaurants. Also location was close to the Souk and Creek
Clean, lovely staff, beautiful facility, excellent food, excellent service. I felt safe, enjoyed the restaurants and the rooftop pool. I highly recommend this hotel.
The room was not that expected of a 5 star hotel
Carlton Palace Hotel Dubai is set amongst Dubai's well-known restaurants and eateries, just a short walk from Al Rigga Metro Station. It provides complimentary Wi-Fi, a business centre and a free shuttle service.
Those staying at the hotel have access to a hair salon, a sauna and a swimming pool. Guests are welcome to unwind on the rooftop terrace while taking in views of the city and the garden. A well-equipped gym is also available.
The rooms at Carlton Palace Hotel Dubai have a flat-screen TV, a mini bar and slippers. They are air conditioned and offer a bathtub, an in-room safe and a seating area.
The hotel offers a restaurant, where guests are welcome to sample local cuisine.
Carlton Palace Hotel Dubai provides free private parking on site and is a short car ride from Burj Khalifa, The Dubai Mall and Dubai Gold Souk. Al Ghurair Centre and Salah Al Din Metro Station are within walking distance.
based on 2,059 reviews
Policies vary by room type and provider.
Carlton Palace Hotel is located at Al Maktoum Street in Deira, 5.3 miles from the centre of Dubai. Dubai Museum is the closest landmark to Carlton Palace Hotel.
Check-in time is 14:00 and check-out time is 12:00 at Carlton Palace Hotel.
Yes, Carlton Palace Hotel offers free Wi-Fi.
Yes, Carlton Palace Hotel offers free parking.
No, Carlton Palace Hotel does not offer free airport shuttle service.
Carlton Palace Hotel is 2.9 miles from Dubai Intl. Carlton Palace Hotel is 12.9 miles from Sharjah.
No, pets are not allowed at Carlton Palace Hotel.
Yes, Carlton Palace Hotel has a pool on-site.