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3 locations in Faro
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Reviews
10.0 Wonderful
Oct 2017
Cons:
We passed a Hertz lot off the freeway, spent a good 15mins trying to get to it only to find out that it wasn't the proper drop-off location. The paper work didn't have an exact address for drop off.5.2 Fair
Oct 2017
Cons:
Price charged by Hertz was not in line with price quoted to me by Hertz agent.8.0 Very Good
Sept 2017
Pros:
The sales associate that finally helped us was lovely and even upgraded us to a good model at a reasonable priceCons:
The line to pick up was a joke... After getting off the plane the last thing you want to do is stand idly in a queue, and to make matters worse all the other car rental places were queue-free10.0 Wonderful
Nov 2016
Pros:
They were very kind and fast.Cons:
Nothing. All good.One location in Faro
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2.0 Poor
Oct 2023
6.8 Okay
Dec 2018
Pros:
The return of the car was very smooth and the female employee who took care of us was very kind and expedient. The pick up was quick once we had keys and the car was in good condition.Cons:
The women at the counter were not helpful and the service was poor. They did not know the terms and conditions of the company (i.e. what coverage is included in a specific fare) and they didn’t have them handy so we could read them ourselves. After asking several times for them, they realized they were framed in small print on the wall right next to them. The car report was missing several damages so we had to take photos upon picking it up. There also seems to be a glitch on the website as I could not access the terms and conditions for the Avis office in Faro in English, even if that was an option on your menu. This would all have been ok had the Avis staff been more professional and experienced.8.4 Very Good
May 2018
Pros:
I return the car before they opened and it was very simpleOne location in Faro
One location in Faro