Recent reviews
- All reviews
- Positive
- Neutral
- Negative
-
10.0
Pros: The staff and the car
review from
-
5.6
Pros: The pickup of the car was great. To be able to choose your car is fantastic
Cons: The ridiculous hidden fees were terrible. I booked online and was quoted $70, my final bill somehow was $152!! Noone had an explanation as to why that was the price. Just ridiculous.
review from
-
9.6
Pros: friendly staff, nice man at counter when checking in
review from
-
10.0
Pros: Had an entire row of pickup trucks to choose from in every full size brand. Was able to pick the exact truck I drive at home so I didn't need to learn where every button was or how to run radio. Price was super cheap and the truck was new, clean and loaded with options. Better than Perfect.
Cons: I can honestly say there was nothing that Kayak or Alamo could have done better. Was able to online check in and pay for vehicle. It took 1 min to pick up and less to drop off. This was the first time I used Kayak and Alamo and I will use them again this month in FL. Better than perfect.
review from
-
7.6
Cons: I reserved a mini van but when I got to the counter they advised I get a full-size suv because it’s “bigger”. Adults do not fit in the 3 row of an suv. I think I was recommended an upgrade just so the company would make more money on my up charge.
review from
-
10.0
Pros: Staff was friendly and helpful. Do online check in so you can go straight to your car and show license and credit card on your way out.
Cons: The terminal is quite a ways from rental car mall so please be sure to give enough time for return of vehicle.
review from
-
6.0
Pros: The staff was very friendly and helpful. They offered advice and options on arrival.
Cons: The vehicle we were given was not clean. The original estimate we were given was nowhere close to what the actual cost was of the rental.
review from
-
8.4
Pros: Pick up and drop off was super fast & easy.
Cons: Better car wash and remove sticky spill marks in vehicle.
review from
-
10.0
Pros: Staff was very helpful.
Cons: Staff was a bit aggressive on attempting to "up-sell"
review from
-
10.0
Pros: They were super helpful when I’d accidentally booked for the wrong airport. The price also came out to nearly twice as much as I’d been quoted, and they price matched without any fuss.
Cons: The price on my reservation was significantly lower than what I’d booked for. Seems like if you don’t book ahead via Kayak, you’ll get price gouged.
review from
-
8.4
Cons: The upgrade price was high
review from
-
7.2
Pros: The time it took to get the car was really long. Drop off was amazing. The car was beautiful.
Cons: I wish the advertised price was in the same ballpark as the actual price of the car. There are so many fees and taxes added on that my vehicle price was much higher than I had planned. It’s very deceptive.
review from
-
10.0
Pros: The staff and the car
review from
-
9.6
Pros: friendly staff, nice man at counter when checking in
review from
-
10.0
Pros: Had an entire row of pickup trucks to choose from in every full size brand. Was able to pick the exact truck I drive at home so I didn't need to learn where every button was or how to run radio. Price was super cheap and the truck was new, clean and loaded with options. Better than Perfect.
Cons: I can honestly say there was nothing that Kayak or Alamo could have done better. Was able to online check in and pay for vehicle. It took 1 min to pick up and less to drop off. This was the first time I used Kayak and Alamo and I will use them again this month in FL. Better than perfect.
review from
-
10.0
Pros: Staff was friendly and helpful. Do online check in so you can go straight to your car and show license and credit card on your way out.
Cons: The terminal is quite a ways from rental car mall so please be sure to give enough time for return of vehicle.
review from
-
10.0
Pros: Staff was very helpful.
Cons: Staff was a bit aggressive on attempting to "up-sell"
review from
-
10.0
Pros: They were super helpful when I’d accidentally booked for the wrong airport. The price also came out to nearly twice as much as I’d been quoted, and they price matched without any fuss.
Cons: The price on my reservation was significantly lower than what I’d booked for. Seems like if you don’t book ahead via Kayak, you’ll get price gouged.
review from
-
7.6
Cons: I reserved a mini van but when I got to the counter they advised I get a full-size suv because it’s “bigger”. Adults do not fit in the 3 row of an suv. I think I was recommended an upgrade just so the company would make more money on my up charge.
review from
-
8.4
Pros: Pick up and drop off was super fast & easy.
Cons: Better car wash and remove sticky spill marks in vehicle.
review from
-
8.4
Cons: The upgrade price was high
review from
-
7.2
Pros: The time it took to get the car was really long. Drop off was amazing. The car was beautiful.
Cons: I wish the advertised price was in the same ballpark as the actual price of the car. There are so many fees and taxes added on that my vehicle price was much higher than I had planned. It’s very deceptive.
review from
-
5.6
Pros: The pickup of the car was great. To be able to choose your car is fantastic
Cons: The ridiculous hidden fees were terrible. I booked online and was quoted $70, my final bill somehow was $152!! Noone had an explanation as to why that was the price. Just ridiculous.
review from
-
6.0
Pros: The staff was very friendly and helpful. They offered advice and options on arrival.
Cons: The vehicle we were given was not clean. The original estimate we were given was nowhere close to what the actual cost was of the rental.
review from
