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Phoenix car hire
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Phoenix, AZ, United States
11 Mar — 18 Mar
Same drop-off
Phoenix, AZ, United States
Thu 11/3
Noon
Thu 18/3
Noon
Driver's age:
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Phoenix car hire information
| Pick-up location | Phoenix |
|---|---|
| Car types | Compact, Convertible, Economy, Full-size, Full-size SUV, Intermediate, Intermediate SUV, Luxury, People carrier, Premium, Standard SUV |
| Hire locations | 54 |
| Airport locations | 26 |
| Popular agencies | Budget, Hertz, Alamo, Avis, Thrifty |
Cheap car hire in Phoenix
| £62/day | Economy |
| £40/day | Compact |
| £62/day | Intermediate |
| £39/day | Full-size |
| £62/day | People carrier |
| £63/day | Full-size SUV |
| £53/day | Premium |
| £79/day | Luxury |
| £71/day | Convertible |
| £67/day | Standard SUV |
| £67/day | Intermediate SUV |
Phoenix car hire reviews and directory
Fox![agency]()
Best rated
5.2 Okay (1658 reviews)
1 location in Phoenix
Fox
Locations in Phoenix
1805 E Sky Harbor Circle South+1 602 783 1524
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
2.0 Mediocre4 Mar 2021
Pros: Nothing. Crappy service and crappy car.Cons: Mix up when we got to lot to get car. They couldn’t seem to find us a car. After a long time I finally asked if they could please upgrade us and get us going, we needed to leave. He said no he wouldn’t do that. There was a line behind us waiting and the other clerk was sitting at the desk playing on his cell phone. The guy helping me finally asked him to help the other customers. Who is monitoring these people! Poor service. More concerned with their phones. Will never use Fox ever!
4.0 Okay4 Mar 2021
Pros: The drop of was easy.Cons: The pick up process was very long. Stood in line and took an hour and a half to rent the car. Very long slow moving line. The agent we had was slow and on his phone at times. Very frustrating. The car was ok but had front and back bumper damage.
8.0 Excellent3 Mar 2021
Pros: The pickup and Dropoff process was quick and efficient. The prices were very reasonable.Cons: The Jeep I drove had a back shock, and rattled mercilessly. All of the radio speakers had been abused by a prior client, so anything higher than whisper volume rattled horrible distortion throughout the cabin. The vehicle was clean, but needed a bit of maintenance to be acceptable.
10.0 Excellent2 Mar 2021
Pros: everyone was friendly, and helpful.Cons: Keep up the good work.
2.0 Mediocre2 Mar 2021
Cons: We never were able to rent a car from they could of cared less, were unfriendly, and left us stranded with no helpful advice or suggestions.
2.0 Mediocre2 Mar 2021
Pros: The staff was rude and acted like we were putting them out when we came to pick up our reservation. The car was damaged (had multiple dents and had been rear ended or backed into something) which affected how well it drove. Upon drop off, there weren’t clear signs for where to park and no one was there initially to help instruct us where to park.Cons: Honestly, other than the Fox employee who gave us the keys (separate from the employee who confirmed our reservation and checked us in initially) we were treated rudely and the car itself was not of good quality. We will not be using Fox again.
4.0 Okay2 Mar 2021
Pros: Drop off was very easy.Cons: Pickup ay Phoenix Sky Harbor was horrendous. Very long lines. Not enough counter clerks to handle their business. And the counter clerks were super slow...seemingly deliberately slow. It is either the Fox system or they are just slow walking you through the process to get cars ready. I will never use Fox again in Phoenix.
8.0 Excellent2 Mar 2021
Pros: The pick-up service was very good. Three representatives were available for late night pick-up.Cons: We had an early morning return time of 5 AM. No representatives were on site for the return check-in. There were at least 4 other returns at the same time and all were unsure as to what to do with the vehicle. We left the keys on the dash and took a picture of the original rental receipt. You may want to inform renters what to do if no representative is present at the time of return.
2.0 Mediocre2 Mar 2021
Cons: Did not have car available to fulfill reservation.
8.0 Excellent2 Mar 2021
Pros: Great staff, drop off was easy, car was great.Cons: Getting the car took forever. I spent 45 minutes waiting for the shuttle to get to the rental car area at the airport, then another 45 minutes waiting in line for a car. All with a four month old baby who was tired of traveling.
Alamo
Locations in Phoenix
1805 E Sky Harbor Cir S+1 844 370 9817
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
10.0 Excellent26 Feb 2021
Pros: Yes; very much so. She suggested an upgrade because we were going to Sedona and there might be snow. Loved the Nissan Rogue!
6.0 Good25 Jan 2021
Cons: The low oil light came on during the first 100 miles of driving. We checked the oil and it was almost empty and dirty. We were told to take it to the nearest Alamo to swap it out the next day. After driving 2 hours to Flagstaff, we were told by the Alamo employee he didn’t have a car for us to trade it with and our best bet was to just change the oil ourselves. He also insisted that it didn’t need an oil change for another 6,000 miles and kind of gave us the best of luck speech. He also suggested that maybe we’d hit something causing an oil leak. Alamo did discount our total rental cost by $66 but the experience was very unprofessional and I’m not sure I’ll use Alamo again after this.
8.0 Excellent11 Jan 2021
Pros: Very friendly and helpful
10.0 Excellent11 Jan 2021
Pros: Mike was friendly and made the process very smooth.
10.0 Excellent23 Nov 2020
Pros: Easy and quick
5.2 Okay15 Nov 2020
Pros: The car worked/ran fineCons: The car was filthy inside. Food on the seats, sticky and unidentified pills in the driver side passenger door. Extra attention to cleanliness would go along way toward satisfaction, especially in this time.
9.6 Excellent9 Nov 2020
Pros: Staff was greatCons: Self check in kiosk wouldn’t work.
7.2 Good3 Nov 2020
Pros: Staff were willing to work with us when there was a discrepancy.Cons: Having the correct price of our rental in the first place.
9.6 Excellent1 Nov 2020
Pros: Easy drop off, friendly serviceCons: Price was a little high
6.4 Good27 Oct 2020
Pros: Pick up was somewhat easyCons: Dropping the car off was fine but the shuttle to the airport slipped us 3 times delaying us making the trip a bit stressful
Enterprise
Locations in Phoenix
122 North 2nd Street+1 602 253 9322
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
1225 S 7th St+1 602 257 4177
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
1805 E Sky Harbor Cir S+1 844 816 4387
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
1945 W Dunlap Suite 4+1 602 870 8662
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 23:59 |
2425 W Camelback Rd+1 602 336 1503
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
24333 N 19th Ave+1 623 587 9535
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
2750 W Camelback Rd+1 602 242 7199
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 23:59 |
2810 E Bell Rd+1 602 485 7735
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 23:59 |
2929 North 75th Ave, Suite 11+1 623 691 9664
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 23:59 |
4121 S Central Ave+1 602 232 6090
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
4139 W Bell Rd Ste 15+1 602 547 1119
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 23:59 |
4206 E Chandler Blvd Ste 32+1 480 706 8220
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 23:59 |
4635 N 7th St+1 602 265 1111
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
4931 E Mcdowell Rd+1 602 381 7267
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 00:00 - 23:59 |
555 W Bell Rd+1 602 439 6818
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
| Sunday | 09:00 - 13:00 |
9210 N Cave Creek Rd+1 602 331 4021
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
8.0 Excellent14 Feb 2021
Pros: The car was very clean. The employee at pick up did a good walk around the vehicle with us to look for any pre-existing damage.
10.0 Excellent13 Feb 2021
Pros: YesCons: Kayak (3rd party) put me at a location very distant from airport. Never use a 3rd party for rentals.
2.0 Mediocre9 Jan 2021
Pros: NothingCons: One way fee was not disclosed to me. Also the story I picked it up from was closed for half the time I had the vehicle, I needed costumer service and no other store could assist me, I was told I needed to speak to the store I picked it up from. Very Very Very displeased with my experience and I will never rent from Enterprise again
4.0 Okay14 Dec 2020
Pros: The vehicle itself was awesome.Cons: 1) We picked up the rental without using the airport shuttle (I had a ride there), but the instructions to arrive at the airport for pickup were awful. Nothing was marked and there weren’t any signs to direct us where to park, where to walk, or where to enter the building. 2) Only one agent was helping 9 people in line, on a Saturday mid-morning, and during the holidays. 3) The Enterprise website lists a Premium SUV as a Chevy Suburban or similar (8 passengers), which is clearly what my reservation email confirmed. Upon arrival, I was offered a BMW X3 (seats 5) and was told that’s what a Premium SUV is. After showing the agent my confirmation email and comparing it to their own website, she said I would have to pay an up charge for the larger vehicle. Only after speaking with a manager was I given the correct vehicle I had originally reserved at the price I was quoted.
8.0 Excellent10 Dec 2020
Cons: pick up was weird and drop off was a little slow... otherwise ok... I don't like the add on pricing... (this is the nature of capitalism, but it stinks to have a rate, and say... oh...there's other fees for things you might have expected to be standard...) like a roadside service... not only will I never pay extra...i will bill you for lost time...bc I bought a car hoping to do it's job to get me around until I return it... if I wanted a junky car... i could've used my old, junky car!
10.0 Excellent18 Nov 2020
Pros: No lines!Cons: Car had small engine
6.4 Good11 Nov 2020
Pros: Staff at pick up were nice. Vehicle wasn’t ready for us when we arrived and had to wait in 95 degree weather with 2 kids for approximately 1/2 hour. When we got the vehicle it smelt like smoke inside and when we asked another employee said oh it’s just marijuana trying to be funny. Car was nice but smell and cleanliness was very poor! We did like that we could drop off the vehicle at any enterprise. Didn’t have to be where w rented itCons: Vehicle could have been ready when we got there and the customer service could be better
10.0 Excellent3 Nov 2020
Pros: The easeCons: Nothing
10.0 Excellent28 Oct 2020
Cons: It was great.
8.0 Excellent26 Oct 2020
Pros: Everything went fine. Staff was polite and efficient.
Avis
Locations in Phoenix
1805 East Sky Harbor Circle South+1 602 261 5900
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
18631 North 19th Avenue - Suite 128+1 623 869 0010
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 13:00 |
245 East Bell Road - Suite 24+1 602 866 0032
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
2640 East Indian School Road+1 602 957 0531
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
5102 West Latham Street+1 408 536 6672
| Monday | 09:00 - 13:00 |
| Tuesday | 09:00 - 13:00 |
| Wednesday | 09:00 - 13:00 |
| Thursday | 09:00 - 13:00 |
| Friday | 09:00 - 13:00 |
| Saturday | 09:00 - 13:00 |
4.0 Okay22 Feb 2021
Pros: Drop off was very easy in chandler arizona.Cons: Pick up took 1 hour 25 minutes at PHX airport. You need more staff now that more people are flying. Gave me and another person the same car. Man at gate had me go back and get a different car in a different spot. He said that was my car. It was a mess and my wife stood outside at the airport with luggage for that 1 hr 25 minutes. Nuts
2.0 Mediocre22 Feb 2021
Pros: The manager and staff were terrible, as was their call center. Will never rent Avis again.
10.0 Excellent6 Dec 2020
Pros: The people at the drop off were wonderful. Pick up, not so much and I don’t understand why the gas was not full, especially knowing that the car was out having the oil checked. It was very inconvenient for me as I was driving up to Sedona & Flagstaff. Also, the surprise was a pick up TRUCK??? I rent cars NOT TRUCKS!!! What was that??? I had to wait for a car!Cons: Full tank. Car was not comfortable for hwy driving. When someone rents a car, give them a car.
6.4 Good1 Jun 2020
Cons: I was severely over charged for the insurance and haven't been able to reach customer service to figure out why one a one day rental for a compact was $125
8.0 Excellent21 Feb 2020
Pros: Staff at pick up were greatCons: The car was not cleaned and it was deffective
8.4 Excellent8 Jan 2020
Pros: Staff very helpfulCons: Arrived early in morning and car was not clean
8.8 Excellent6 Jan 2020
Cons: Car was "upgraded" at last minute because the one to be picked up was "too new" and therefore "had less luggage space." The alternative upgrade was great. Just a weird comment at pick up.
7.2 Good30 Dec 2019
Pros: Staff checking in was excellent. Check in at PHX Sky Harbor is always EXTREMELY slow, so always budget extra time, We have found this if we used Hertz, AVIS, or Fox.Cons: Someone had smoked weed in the car and it REEKED of pot. Pretty obnoxious
8.0 Excellent9 Oct 2019
Cons: Picking up at the phoenix airport was rough. Signage was not great, and the wait was quite long.
10.0 Excellent23 Aug 2019
Pros: Great customer service! Only place I’ll rent a car from! It was quick and easy. The return was easy as well.
Sixt
Locations in Phoenix
1805 E Sky Harbor Circle South+1 888 749 8227
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
10.0 Excellent8 Nov 2017
Great ridePros: The vehicle was ready when we arrived, clean and just as described.
10.0 Excellent7 Nov 2017
Great ExperiencePros: They did not try to upsell or sell insurance I did not need. Had everything ready and were very quick.
10.0 Excellent7 Nov 2017
WonderfulPros: Car was upgraded, clean fast service easy getting and returningCons: Nothing
10.0 Excellent3 Nov 2017
No lines in PHX, nice new car - additional driver not includedPros: Nice new car, quick check-in/drop off in PHXCons: Additional driver was too expensive to add.
10.0 Excellent29 Oct 2017
Pros: Completing the rental process with their representatives was easy and they were courteous. The vehicle was ready and clean for us, it took us less than 20 minutes to get out of there.Cons: Tried to sell us (upgrade) everything, you already got us to pay a large amount of money, don’t try to get your hands on my wallet again. Either upgrade us for don’t mention a nicer car to intrigue us and remind us we’re renting a less than luxurious car.
9.2 Excellent23 Oct 2017
I would recommendPros: The car was in new condition as was nicer than expected. It was convenient to just drop the car off with the keys inside.Cons: Drop off was a little confusing and they had a lot of people dropping off and only a few employees. However, I did get to just drop it off and go.
8.0 Excellent23 Oct 2017
Pros: smooth pick-up and drop off!!
9.2 Excellent23 Oct 2017
Cons: Insurance was pricey
10.0 Excellent17 Oct 2017
Still a well kept secret in the USPros: We used Sixt many times during the 3 years we lived in Germany. We always had good experience with them and last week's rental at PHX ws no different. Short lines, great car selection, friendly counter and drop off personnel who knew what they were doing and were glad to help. My only problem is writing this review - fame and recognition might spoil the experience.Cons: The windows of the car had smudges and could have been cleaner when we picked up car.
2.0 Mediocre10 Oct 2017
Cons: I tried to cancel this 3 days prior could not get password or reach a person on the phone to cancel - big waste of money due to trip cancellation
Dollar
Locations in Phoenix
1805 E Sky Harbor Circle South+1 866 434 2226
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
9.6 Excellent24 Sep 2017
Drop off at treasure islandPros: Easiest and fastest experience I've ever had...
5.6 Okay22 Sep 2017
Cons: The windshield was very dirty which made it difficult to see at night.
5.6 Okay10 Sep 2017
Pros: The car was clean and well maintained.Cons: The price ended up being twice what was advertised on Kayak. The agent at the counter charged my card and finished out my ticket before even explaining the charges. When I asked about them, he was unable to satisfactorily explain them. I felt like my questions weren't important and the agent wasn't prepared to answer them.
8.0 Excellent24 Aug 2017
Turned out okCons: After flying across the country (Syracuse to Phoenix) we arrived to pick up our car and was told they didn't have any and that it could take a few hours to get. The first gentleman was very nice and apologized. He even suggested we check with their competitors. We did, with no luck, so went back to Dollar and the second man was rude and showed no interest in helping us. With no other options, we went down to check in and wait. Luckily, it wasn't long before a car became available. My issue was that I made this reservation months in advance. Dollar should be ready to accommodate those reservations even if that means going to another one of their locations and picking cars up.
8.4 Excellent23 Jul 2017
Pros: Everything was as it can be expected. Low mileage car, practically new. Friendly customer service even at the late time of pick-up.Cons: No car as pre-ordered was available, rental was then covered by a different but associated rental company, in our case Thrifty. Available car was the bare-bone basic model.
10.0 Excellent20 May 2017
Pros: We liked that we were able to pick it up in PHX and leave it at LAS. The car was clean and very efficient on gas.Cons: Not just this one but ALL car rental places try to sell extra insurance for when the car would be out of service in case of an accident. Why not just charge more and stop this ridiculous practice? . Most people have insurance or credit cards that cover in case of accident.
6.8 Good9 May 2017
huge price increase from quotePros: The Nissan car we ended up with was clean, comfortable, and a smooth ride.Cons: The quote I received from Kayak was $179 for a 2 week rental. The nominal rate was $29.98 per week. When I checked in, with tax & fees the quote was approximately $250. When I said I wanted my spouse as an extra driver, they added $13.50 per day plus tax & fees. I was expecting to get a rental for $179. It ended up costing me $467. Furthermore, when I arrived I was given 3 cars to choose from. I picked out a Ford Focus. I loaded all my luggage & began to drive toward the exit. The car hesitated & stalled when I accelerated, so I returned & selected a different car. I placed the keys of the Focus on the dashboard, where they were when I found them. I popped the trunk, stepped out of the car, and closed the drivers door. To my dismay, the doors were locked. I had not pushed the door lock button. I returned to the booth & explained the problem & waited a half hour while a staff person finally arrived and extracted the keys so I could get my backpack out of the back seat. Not a pleasant start to my trip.
2.0 Mediocre3 May 2017
ShittyPros: NothingCons: Everything. Seriously the line was so long I went to Hertz..
6.8 Good3 May 2017
Pros: I liked the fact you were able to choose which car you wanted from a row of cars.Cons: The car wasn't very clean.
8.8 Excellent28 Apr 2017
Wish I could of had car upon arrivalPros: My rental with dollar did not follow me from San Antonio Texas to Phoenix! When I made it through the 45 minute line with 2 suitcases and wearing a back brace and walking shoe I was told my reservations was not completed when I dropped my car off at San Antonio location! I was stuck in airport 5 hours until I could secure ride to sun city, then had to come in next day to get a car! That was a nightmare! The car and staff were great, other than the Phoenix counter staff upon my arrival, all was pleasant and I believe I will be a return customer.
Budget
Locations in Phoenix
1805 E Sky Harbor Circle South+1 602 261 5950
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
18631 North 19th Avenue+1 602 896 2677
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 09:00 - 13:00 |
245 East Bell Road+1 602 437 1273
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
2640 East Indian School Road+1 602 957 9836
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
5102 W Latham St+1 480 536 7853
| Monday | 09:00 - 13:00 |
| Tuesday | 09:00 - 13:00 |
| Wednesday | 09:00 - 13:00 |
| Thursday | 09:00 - 13:00 |
| Friday | 09:00 - 13:00 |
| Saturday | 09:00 - 13:00 |
4.0 Okay3 Mar 2021
Pros: Drop off was fine, but the PHX rental car situation is terrible. Use a different airport or take an Uber.Cons: Worst car rental line in all PHX airport. Should've taken an Uber
2.0 Mediocre1 Mar 2021
Cons: After waiting in an extremely long line for 30 minutes, I was able to cancel my reservation with Budget. I was unwilling to spend 3 hours waiting in line for a rental car starting at 10 p.m., given that I had other options available. I will be avoiding Budget in the future, and will prioritize companies that don't put me in that position.
6.0 Good23 Feb 2021
Cons: The Budget car rental line was 120 people long (no kidding) and it took almost 2 hours to make my way to the counter. Because they ask for your flight info during the booking process they should have a good idea of when they will max out like this and have extra staff on hand to manage the long lines
4.0 Okay18 Feb 2021
Pros: Pickup in Phoenix was extremely slow and very non personal. The directions on where to actually pick up the car were poor and the written down parking space was not legible. Drop off experience in Tucson was excellent.Cons: Courteous and efficient workers in Phx would have greatly helped.
4.0 Okay16 Feb 2021
Pros: Friendly staffCons: I paid about 40% more than I did 2 weeks prior in a similar market. The line for the buses, of which they don’t run enough, wrapped around the premises outside baggage claim. A security officer told me it was a 2 hour line, so I paid 28$ for an Uber to take me the 1.5 miles. Once there, most of the offices were nearly or entirely empty, but Budget had a line that went outside of the office and down the hall, about 40 minutes. Minimal Covid safety inside. Other companies had cars but prices went up by the minute in an effort to price gouge.
10.0 Excellent20 Jan 2021
Pros: It was so easy to book.
2.0 Mediocre11 Dec 2020
Pros: Good car, good price.Cons: Told them I didn't want to prepay for gas, but they added it anyways.
8.8 Excellent11 Nov 2020
Pros: Ease of drop offCons: Quicker service at pick up. Line was very long and car was not in the correct space on the lot.
3.6 Mediocre26 Oct 2020
Pros: The pickup staff was very helpful.Cons: I was charged for a full tank of gas even though the vehicle was returned full of gas.
4.8 Okay22 Sep 2020
Cons: The clerk at the rental counter must have been having a bad day. It was an unpleasant encounter.
E-Z Rent-A-Car![agency]()
6.7 Good (380 reviews)
1 location in Phoenix
E-Z Rent-A-Car
Locations in Phoenix
1805 E. Sky Harbor Circle South+1 602 252 4935
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
8.4 Excellent25 Mar 2020
Cons: Steering wheel should be wiped down using an Armor All-type product.
10.0 Excellent11 Feb 2020
Pros: Friendly staff- easy drop off
5.6 Okay7 Jan 2020
Pros: Staff was great, drop off was simple, Value for rental was good.Cons: I had a pre-paid rental and they ran out of cars, I had to camp out overnight in the rental facility unless I wanted to Uber to my destination 45 mins away and get a ride back in the morning. Granted, I think everyone at the facility ran out of cars that night so this may be unfair to E-Z. It otherwise seems like a good operation, I'd try them again.
8.0 Excellent5 Jan 2020
Pros: Car was nice, as expected.Cons: Line for pickup was insanely line; rental car center was understaffed. How do they not have options for automated service? Most of the information they obtained on site was already given and could have done online.
4.8 Okay5 Jan 2020
Pros: The car was nice and clean.Cons: Everyone on the staff, with exception of one, single person, was pushy, purposefully intimidating, and condescending. They push your fear button with “what-ifs” and worst-case scenarios to try and jack up the price. I wouldn’t recommend these people to anyone.
8.0 Excellent2 Dec 2019
Pros: Fairly quick pick up process. Staff was friendly and helpful. Drop off was very easy and efficient. For the price, definitely a greet value.Cons: Quality and cleanliness of the car.
9.2 Excellent18 Nov 2019
Pros: Clean car, convenient shuttleCons: I was not infromed at teh counter that it was a diesel car, but I was able to find fuel locally.
5.6 Okay18 Nov 2019
Cons: They added on a ton of fees. Specifically, they charged me for unlimited mileage even though when I booked through kayak it said the mileage was already unlimited.
6.8 Good11 Nov 2019
Pros: Short line for pick-up. Drop off easy.Cons: Staff made a hard pitch for liability coverage, and presentation doesn’t make it clear that you electing coverage. My would have doubled had I elected the bottom level of coverage. Watched customer next to me go through the same process. Both of us had the agent re-write the contract.
2.0 Mediocre30 Sep 2019
Pros: Staff was apologetic, but otherwise provided minimal help.Cons: If EZ would actually keep a car on hand for my reservation. Hard to have a good experience if they don't have a car. Similar to overbooking a hotel or airplane. My reservation was prepaid (like a hotel) so they were charging me regardless if I showed up and they still didn't have ANY cars on hand
Advantage![agency]()
6.3 Good (397 reviews)
1 location in Phoenix
Advantage
Locations in Phoenix
1805 E. Sky Harbor Circle South+1 602 252 4935
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
8.4 Excellent5 Jan 2020
Cons: The car smelled like cigarettes. Everything else was very good
5.6 Okay29 Dec 2019
Pros: drop off was confusing since this was my first time.Cons: Freeway exits could be clearer
8.0 Excellent23 Dec 2019
Pros: Good prices and easy return processCons: Super long, slow moving line at pickup and service with a smile was non existent.
7.6 Good4 Dec 2019
Pros: staff was helpfulCons: if you book through a third party it's impossible to amend your reservation. It would have been nice if there was some ability to do this
8.4 Excellent29 Oct 2019
Pros: The front desk guy was very cordial.Cons: The line to pick up the car was very long and only two guys working at desk. Pretty much ruined all the positives of the experience.
2.0 Mediocre8 Aug 2019
Pros: OKCons: When I rented/and paid the car via Kayak, it was noted as "unlimited" miles BUT when I picked up the car, I was told there was a 250 miles limitation per day.Therefore, at our scheduled pick up the vehicle time of 10 PM, I did not have other options but to rent the same vehicle BUT twice the cost!
2.0 Mediocre18 Jul 2019
Pros: Staff was horrible. I rent 10-15 cars a year. This was my first time with this company. There staff was rude and disrespectful and after waiting in line for an HOUR to get my rental that I had reserved online I was told they would not rent me a car. Ridiculous! I will never even attempt again!Cons: Everything could have been better!
4.8 Okay18 Jul 2019
Pros: Drop off went very smoothlyCons: The pick up involved waiting in line for an hour No enough support for the customers
5.2 Okay14 Jul 2019
Pros: Staff was ok and pickup was ok also ok. Drop off went very wellCons: Car condition was very poor with damage on almost every surface. I marked the form showing that. I also had to use diesel for refilling car which I didn’t know until I picked up car
2.0 Mediocre8 Jul 2019
Pros: NothingCons: They could’ve have had my rental
Payless![agency]()
6.3 Good (437 reviews)
1 location in Phoenix
Payless
Locations in Phoenix
1805 E Sky Harbor Circle South+1 602 681 9589
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
10.0 Excellent23 Feb 2021
Cons: Nothing
8.0 Excellent20 Feb 2021
Pros: Followed friend to drop off rental at DFW, was literally stuck in lot with no way to get out for an hour. Security guard was no help, and he should have been at entrance to keep me from entering "return Lot". Had to find an agent at the counter to find someone to get us out of the lot.Cons: Signs that say Do Not Enter unless you are returning rental and give the security guard access to open gate if someone is locked in.
8.0 Excellent29 Jan 2021
Pros: We got a great deal on a MAZDA SUV. It was clean, comfortable & just the right size for driving & parking in smaller spaces. The return was very easy... much easier than the pickup!Cons: We picked it up as ordered after midnight & the Payless counter was closed (which was pretty scary), but a sign directed us to the Avis counter on the lower level. After a short wait, we got the SUV, as ordered.
2.0 Mediocre26 Jan 2021
Pros: Very dissapointed. Arrived after 11PM as my reservation stated and no staff to be found, no indications to follow and no phone number to call.Cons: Everything. Luckily competitors did had staff overnight and saved the day.
4.0 Okay4 Jan 2021
Pros: The staff was apologetic for the long delay. The drop off and shuttle were super easy!Cons: Pick up line was over a 30-minute wait. Then when we got to our vehicle it didn't start (apparently the battery was dead) and I had to go back up to the original line to get another vehicle, taking another 15-20 minutes, because the line in the lot was 4 persons deep with problems as well.
2.0 Mediocre2 Jan 2021
Pros: easy pick upCons: Battery was dead when tried to start to return to airport
4.0 Okay31 Dec 2020
Pros: Picking up the car from the counter was fast but finding the car was not. Staff never said that Payless was associated with Avis. If so I would have offered my Avis M9B300 member number.Cons: To have rented us a vehicle with lower miles & not worn out. Car was dirty inside leaving little doubt that it wasn’t COVID 19 sanitized. Inside window dirtiest I’ve seen in years for a rental car being issued.
6.0 Good25 Dec 2020
Cons: Coming to the center after hours was frustrating. Once i found my way downstairs to the massive garage, there were no guiding signs to find the 2 huts that remain open and nobody out on the floor to ask. Outside of that its pretty quick and easy. Give yourself 10-20 extra minutes for the shuttle transport to terminals. Vehicle clean and good condition. This trip they gave me a Hyundai Elantra. Having a lot of highway driving to do, i found it to be a gas hog and very sluggish. Lady week in another location I'd rented a Camry which was very nice.
10.0 Excellent21 Dec 2020
Pros: Phoenix staff helped me get an awesome truck!
4.0 Okay8 Dec 2020
Cons: Honesty when locking up vehicle and assistance from them when there was an issue, needed up costing us a extra $350 Which I spent three days of my vacation trying to get reversed with no luck
Hertz
Locations in Phoenix
1133 W Bell Road+1 602 942 1266
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
1805 E Sky Harbor Circle South+1 602 267 8822
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
4001 E Bell Rd #104+1 602 867 0343
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
5350 E Marriott Drive+1 480 538 5480
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
949 W Camelback Rd+1 602 264 4610
| Monday | 07:30 - 18:00 |
| Tuesday | 07:30 - 18:00 |
| Wednesday | 07:30 - 18:00 |
| Thursday | 07:30 - 18:00 |
| Friday | 07:30 - 18:00 |
| Saturday | 09:00 - 13:00 |
2.0 Mediocre3 Mar 2021
Cons: If there was a car to get...No Call, Got a text whgen I was bording my plane to come to Phoenix.... Saying...no cars,,,at that trime, would let me know in a couple hrs... Arrived Phoenix... No Car.
4.0 Okay2 Mar 2021
Pros: The car was New and cleanCons: Customer service was poor
10.0 Excellent2 Mar 2021
Pros: Simple and functional.Cons: The website was a little confusing to make the reservation.
2.0 Mediocre28 Feb 2021
Cons: They did not have a vehicle for me..
4.0 Okay23 Feb 2021
Cons: I didn’t get the class of car I reserved and paid for
8.0 Excellent23 Feb 2021
Pros: East pick up and deliveryCons: The car/sedan just ok. We could feel every bump on the road and there was a rattle that didn’t stop the entire time. My experience with Hertz was fine, the car was just cheap.
2.0 Mediocre18 Feb 2021
Pros: Absolutely nothing. We rented a car a month ago.. paid for it. We arrived and called to make sure was ready, you had no car. We called 3 different people.. customer service, a few locations direct and 800 number.Cons: We booked a car and we were refunded.. but we ened up spending $300 more. No happy.
2.0 Mediocre16 Feb 2021
Pros: Absolutely nothing, I booked a car and paid for it well in advance of my trip. I was not issued a car and was told none were available. I was in town for business with no car. I called Customer service and was hung up on/disconnected twice. During those two conversations I was told I was not a priority and that is why I did not have a car, even though I had booked and paid well in advance. I was lied to multiple times once on the phone by customer service and once at the Hertz desk at the airport in Phoenix both assuring me that I had a car. Worst experience with a rental car company I have ever had, and I travel a lot with my job.Cons: Everything, but it doesn't really matter because I will never use your company ever again.
6.0 Good16 Feb 2021
Pros: We had dealers choice and it was a good car with good gas mileage.Cons: The rental location was about a $20 Uber ride from the airport and because location had such a depleted fleet they wouldn’t let us drop it off at the airport hertz for a few. For the extra charge for Uber it wasn’t worth getting car through 3rd party. Next time just going to get it directly from the dealer
8.0 Excellent16 Feb 2021
Cons: Had to drop off car early. Was told there was a Dropbox. Could not find it. Spoke to 5 people on the phone trying to locate box. They then said there was not a box. Go back next day and as I was leaving I saw the Dropbox inside. I asked the agent how was I suppose to get inside as all the doors were closed and everyone (except the original agent) said there was no box. He said there was an open door around the back of the building. Maybe everyone should be on the same page
National
Locations in Phoenix
1805 E Sky Harbor Cir S+1 844 370 8285
| Monday | 00:00 - 23:59 |
| Tuesday | 00:00 - 23:59 |
| Wednesday | 00:00 - 23:59 |
| Thursday | 00:00 - 23:59 |
| Friday | 00:00 - 23:59 |
| Saturday | 00:00 - 23:59 |
| Sunday | 00:00 - 23:59 |
8.4 Excellent4 Nov 2020
Cons: They did not have a vehicle for me when I got there. They upgraded my car for free, but then as I was filing out paperwork, being told, “We have someone watching your car,” another customer walked up and took it. We eventually got a vehicle, but wasn’t super impressed.
3.6 Mediocre13 Sep 2020
Cons: When I went to get the vehicle, all the lights were off and I was not able to rent. Stuck in a busy airport with no vehicle.
9.6 Excellent7 Dec 2019
Pros: Everything else was good.Cons: The lighting was so bad in the underground pick-up "choose a car" area that I felt I was choosing a car by braille. As it happened, I chose a vehicle with damage to the bumper area--which was not stated in my copy of the rental agreement. When I turned the car back in they said that I would be charged for it unless their cameras recorded the pre-existing damage. What a relief to eventually be proven "not guilty"!
4.8 Okay29 Apr 2019
Cons: When renting a luxury SUV you would expect the vehicle to be clean, pristine and everything in working order. I did not get that from this rental. Disappointed.
10.0 Excellent15 Mar 2019
Pros: Pickup and drop off was very smooth. Staff was always friendly
10.0 Excellent24 Oct 2018
Pros: Car was available as advertised. Pickup was very efficient. People courteous.
8.0 Excellent14 Jul 2018
Cons: They didn’t give me the car they said they were giving me. Additionally, the car was pretty dirty, it was very dusty inside and it even had a dirty sock someone left there before we rented it.
8.0 Excellent14 Mar 2018
Great suvPros: The service was fast and pleasant once past the initial waiting lineCons: The initial waiting line was 20 minutes with few customers, 5 people ahead of me with e clerks at the desk
10.0 Excellent10 Mar 2018
Pros: Very easy car return.
10.0 Excellent1 Mar 2018
GreatPros: Loved itCons: Nothing itwas all great
Thrifty
Locations in Phoenix
1805 E Sky Harbor Circle South+1 877 283 0898
| Monday | 07:00 - 18:00 |
| Tuesday | 07:00 - 18:00 |
| Wednesday | 07:00 - 18:00 |
| Thursday | 07:00 - 18:00 |
| Friday | 07:00 - 18:00 |
| Saturday | 07:00 - 18:00 |
| Sunday | 07:00 - 18:00 |
10.0 Excellent10 Jul 2017
Pros: Seamless! Great car, great mileage!
10.0 Excellent31 May 2017
Pros: Car was clean and dependable. Check in clerk was pleasant and efficient.
10.0 Excellent29 May 2017
Loved it--and a great dealPros: We rented a VW Jetta, and it was perfect for driving around Arizona and Utah. Thrifty staff were helpful, and it was a no-stress rental--my favorite!
9.6 Excellent21 May 2017
Lucked out with a great price on a one-way rentalPros: Car was clean, worked well, and you couldn't beat the price. Staff were friendly and helpful.Cons: The wait in Phoenix felt unnecessarily slow. I wish it had been possible to check in at a kiosk and add an additional driver mid-trip.
6.8 Good15 May 2017
Pros: The car was great, and so was the price.Cons: Picking up the car in PHX was a headache. The line was long and there weren't many staff. Luckily the video-machine allowed me to avoid waiting for hours, but I feel bad for the other folks.
4.8 Okay27 Apr 2017
UnderstaffedPros: Good car, easy dropCons: At pickup, very understaffed, and poorly organized, making a line of 6 people, a 45 min wait...few cars ready
10.0 Excellent23 Apr 2017
Great rental at an even better pricePros: We got a full size car for our Arizona vacation. It was clean, well maintained and had great gas mileage on top of everything.Cons: Nothing
2.0 Mediocre17 Apr 2017
MISLEADINGPros: I booked "the special deal" and was told that it would be a SUV or intermediate. I was given a COMPACT that barely fit my guests.Cons: I booked "the special deal" and was told that it would be a SUV or intermediate. I was given a COMPACT that barely fit my guests. I have always rented Thrifty. Now my family I will never do business with this company again.
10.0 Excellent16 Apr 2017
Easy and cheapPros: Quick service and they let me pick my car (within reason).Cons: Wasn't at the airport, but none of the rentals at PHX are, do not Thrifty's fault.
3.6 Mediocre16 Apr 2017
Cheap carPros: It's a carCons: Don't go for The skittishly they squeeze you into the smallest car available. Agent was unhelpful at different levels
NU Car![NU Car]()
4.8 Okay (30 reviews)
1 location in Phoenix
NU Car
Locations in Phoenix
2327 E. Van Buren St.+1 800 556 8227
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
4.0 Okay22 Feb 2021
Pros: Not much- Will never rent from them againCons: first car they tried to rent to us was so beat up I refused it and told them to get me something different
8.0 Excellent18 Feb 2021
Pros: AffordableCons: Faster pick up, clearer signs at the airport or at least emailed instructions. We had no idea where we were going and found a little sign that said to go the parking lot (easily missed) and once we got to the parking lot there was no way of knowing we were supposed to wait for a shuttle.
4.0 Okay16 Feb 2021
Pros: The staff were kind.Cons: This is clearly the lowest budget car rental agency at the airport. The shuttle to the offsite rental agency is actually taped together inside (passenger door) and the inside cover of the door was gone completely. When the airport shuttle drops you off at the rental car agencies, it’s almost impossible to find the NU car location.
6.0 Good12 Feb 2021
Cons: Still need a corrected with the right amount of money on there the first receipt to charge us for fuel the vehicle had over an amount of feeling it that we had picked it up from
2.0 Mediocre9 Feb 2021
Pros: Nothing.Cons: The rental car location is not actually located at the airport!!! Therefore, 20-30 minutes needs to be added to each direction of your trip to be shuttled to the rental car location. At the rental car location, the staff is rude, slow, and generally incompetent. I did not feel safe in the car. Rent from somewhere else!
2.0 Mediocre3 Feb 2021
Pros: Friendly shuttle driver... that's itCons: If they could not falsely advertise that would be great. They shouldn't be allowed to say this is an airport location when they are two shuttles away or a $20 taxi ride if you want to avoid those
8.0 Excellent27 Jan 2021
Pros: Staff was friendly and reasonably efficient. The shuttle from the car rental center was frequent enough and, I think, took less time than the shuttle from the airport to the car rental center. One just has to plan for the time to take two shuttles to or from the airport. The total from drop off to the airport took us a little less than one hour but that could increase during busy periods.Cons: Clearer on line instructions on the process of getting to Nu from the airport, i.e. that it requires catching another shuttle near the visitor parking section of the car rental center. There is an elevator for the two story trip to the visitor parking level.
4.0 Okay26 Jan 2021
Pros: Once I arrived to the facility it was easy and somewhat quick. They didn’t try to sell me on any extras or have any fees.Cons: It was just flat out false advertising saying it’s a shuttle away at the sky harbor rental car center. It’s not! You have to shuttle to the sky harbor rental center, follow one undescriptive sign and wait for another Sketchy NU Shuttle to take you to the facility, which is in a really bad area. Complete false advertising. It is not located at the rental car facility!
2.0 Mediocre21 Jan 2021
Pros: Nothing. Not on the airport base. Their location is off site and didn't know this until we arrived. They closed at 4pm so didn’t even get our car because we landed at 4:30. Called their number and they didn't answer. Had to pay extra to go to another rental car agency..Cons: If this information would have been available on the website.
8.0 Excellent20 Jan 2021
Pros: Great value for the money.Cons: Long wait to pick up the car. Slow line.
Silvercar![agency]()
10 Excellent (5 reviews)
1 location in Phoenix
Silvercar
Locations in Phoenix
3025 S. 48th St.+1 855 359 2227
| Monday | 08:00 - 18:00 |
| Tuesday | 08:00 - 18:00 |
| Wednesday | 08:00 - 18:00 |
| Thursday | 08:00 - 18:00 |
| Friday | 08:00 - 18:00 |
| Saturday | 08:00 - 18:00 |
| Sunday | 08:00 - 18:00 |
10.0 Excellent15 Sep 2018
Over the top service and excellent vehicle choice.Pros: We somehow got a special price on this rental, that being said, the service from staff, pick up, drop off and shuttle to and from the air were all first class. Very high tech coordination with the car unlocking when we got to the rental center. Included were satellite radio, navigation and surprisingly gas mileage over 40 mpg on the highway. This is a great rental opportunity for many.Cons: There was the fact that the car was an Audi Quattro, so smaller than I would normally rent, compared to my Ford Edge, but I cannot complain about anything.
10.0 Excellent1 May 2018
Great car - made me an Audi lover.Pros: Car pickup and drop off were very easy. Car was clean and ready to go.Cons: Nothing really comes to mind
10.0 Excellent4 Jan 2017
Great rental experiencePros: They picked us up at the rental island, took us to Silvercar headquarters and off we went in a very clean Audi. I will definitely use them again!
Airport Van![Airport Van]()
4.4 Okay (10 reviews)
1 location in Phoenix
Airport Van
Locations in Phoenix
50 S 24th St
2.0 Mediocre7 Jul 2020
Cons: No one was there for us to pick up the van even though it was open. Looked very sketchy ended up canceling reservatuon.
5.6 Okay1 Jul 2020
Cons: Full tank of gas, had to go directly to has station. Car could have been cleaned.
2.0 Mediocre11 Jun 2020
Cons: Never hire them again. They gave us a bad vehicle
8.8 Excellent11 Jun 2020
Cons: Super easy to rent, the process was very efficiently done.
2.0 Mediocre5 Jun 2020
Cons: I did not clearly understand who the company is, what their name is and where they are located. I never received a confirmation from Kayak. I did not know the hours of operation. They were closed by the time I was able to figure out who and where they are located. I needed to rent from another company. Not a good experience.
2.0 Mediocre11 May 2020
Pros: Absolutely nothing
2.0 Mediocre9 May 2020
Cons: Never got the rental van. Rental site wasn't at the rental center, so you have to call for a shuttle. Shuttle phone number was busy for 25 minutes. Had to rent from someone else.
7.6 Good16 Mar 2020
Pros: Staff was knowledgeable and helpful.Cons: Their temporary facility is a single wide and poorly marked mobile home.
2.0 Mediocre31 Jan 2020
Cons: If they were out of business
Easirent![Easirent]()
2 locations in Phoenix
Easirent
Locations in Phoenix
Phoenix Sky Harbor International Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Phoenix-Mesa Gateway Airport
| Monday | Invalid date - 23:59 |
| Tuesday | Invalid date - 23:59 |
| Wednesday | Invalid date - 23:59 |
| Thursday | Invalid date - 23:59 |
| Friday | Invalid date - 23:59 |
| Saturday | Invalid date - 23:59 |
Recent reviews
Advance Car And Truck Rental
Locations in Phoenix
1805 East Sky Harbor Circle S, Phoenix, Maricopa County, Arizona+1 602 252 4935
Recent reviews
Carzi![Carzi]()
1 location in Phoenix
Carzi
Locations in Phoenix
44 n 44th St+1 480 389 4572
Recent reviews
Eagle Rent A Car![Eagle Rent A Car]()
1 location in Phoenix
Eagle Rent A Car
Locations in Phoenix
Phoenix Sky Harbor airport
Recent reviews
Europcar
Locations in Phoenix
Please Go To Fox Counter+1 602 783 1524
Recent reviews
keddy by Europcar![keddy by Europcar]()
1 location in Phoenix
keddy by Europcar
Locations in Phoenix
Please Go To The Advantage Counter- 1805 E Sky Harbor Circle South
Recent reviews
Los Angeles Van Rentals![Los Angeles Van Rentals]()
1 location in Phoenix
Los Angeles Van Rentals
Locations in Phoenix
3400 E Sky Harbor Blvd.310-645-2014
Recent reviews
Rent-A-Wreck![Rent-A-Wreck]()
1 location in Phoenix
Rent-A-Wreck
Locations in Phoenix
4001 East Broadway Rd+1 602 376 0847
Recent reviews
Sunnycars![Sunnycars]()
1 location in Phoenix
Sunnycars
Locations in Phoenix
1805 E Sky Harbor Circle South
Recent reviews
5765 travellers who hired a car in Phoenix gave the car agency they used an average rating of 6.8
Car hire locations in or near Phoenix
When to book a car hire in Phoenix
Average daily price per month
Car hire prices as pick-up date approaches
Top tips for hiring a car in Phoenix
- Most tourists visiting Phoenix fly into the Sky Harbor International Airport. Here you’ll find it both easy and convenient to rent a car. All of the hire car companies are centrally located in one place. Although this building is off site from the airport, travelers can catch the shuttle just outside of baggage claim to get to the hire car center.
- During your stay in Phoenix, you’ll definitely want to make a visit to the desert, where you’ll find many opportunities to enjoy nature. The Phoenix desert is home to a botanical garden, a zoo, and fishing lagoons. Rent a car and take the scenic route to the desert to enjoy views of the canyons and desert trees.
- Tourists visiting Phoenix will likely have to take I-10 to travel from East to West around the city. Traveling along this highway, the glare from the sun can be unbearable at times -- be sure to have your sunglasses readily accessible to improve visibility and avoid eye strain.
- Downtown Phoenix can experience the largest traffic jams in the city. Travel is most hectic in the business district during rush hour, which is Monday through Friday from 6:30 a.m. to 8:30 a.m. and in the evening from 4 pm. to 5:30 p.m. Traffic in the immediate downtown area might not clear up, however, until around 7:00 p.m. If you need to travel during these hours, be sure to visit the Arizona Department of Transportation website to learn about traffic accidents, construction, and other potential traffic slowdowns. They may provide you with alternative routes to make traveling easier.
- 25% of our users found a car hire in Phoenix for £26 or less
- Book your car hire in Phoenix at least 1 day before your trip in order to get a below-average price
- Economy car hires in Phoenix are around 35% cheaper than other car types, on average
FAQs about hiring a car in Phoenix
Some car hire companies in Phoenix which have updated their car rental health and safety policies due to COVID-19 to make sure vehicles are clean and disinfected include Alamo, Sixt and Thrifty
On average a car hire in Phoenix costs £32 per day.
In the past 72 hours, the cheapest car hires were found at Budget (£28/day), Hertz (£45/day) and Avis (£48/day). In the last 72 hours the cheapest hire car price was found at Budget 1805 E Sky Harbor Circle South 85034 (2 miles from the city centre).
Based on ratings and reviews from real users on KAYAK, the best car hire companies in Phoenix are Alamo (9.0, 760 reviews), National (8.9, 56 reviews), and Enterprise (8.3, 1051 reviews).
The average price of fuel in Phoenix is £1.59 per litre over the past 30 days. Filling up a tank of fuel costs between £19 and £25, depending on the car size.
Economy (Hyundai Accent or similar) is the most frequently booked car hire type in Phoenix.
Car hire companies onsite at Sky Harbor Intl airport include Alamo, Sixt, Thrifty, Dollar, Hertz, Europcar, Budget, Enterprise, Avis and National.
Car hire companies that offer shuttle or pick-up services from Sky Harbor Intl airport to off-airport locations include Alamo, Sixt, Thrifty, Dollar, Hertz, Europcar, Budget, Enterprise, Avis and National.
Take a look at our extensive car hire location map to find the best car hire deals near you.
A Economy car hire in Phoenix costs £27 per day, on average.
A Intermediate car hire in Phoenix costs £30 per day, on average.
A Full-size car hire in Phoenix costs £56 per day, on average.
In Phoenix, cars are most frequently hired at Advance Car And Truck Rental 1805 East Sky Harbor Circle S, Phoenix, Maricopa County, Arizona (4 miles from city centre).
On average hiring a car in Phoenix costs £224 per week (£32 per day).
On average a car hire in Phoenix costs £958 per month (£32 per day).
When traveling to and through the desert, you’ll want to rent a car that can handle the rugged roads outside of town. Also, because Phoenix can be hot and dry, you should make sure your hire car has a good air conditioning system.
Phoenix has many highways for easy travel around the city. On the main highways, you can travel at a maximum speed of either 65 or 75 mph. In residential neighborhoods, you’ll have to slow down to speeds of a maximum of 25 mph.
Petrol prices in Phoenix are lower than that of the national average. Around the city, the price of petrol varies from around $2.50 to as high as $2.80 per gallon at places such as Costco or Fry's Fuel.
In Phoenix’s central business district, parking is at a premium despite its many metered parking spaces. This is especially true during special events like an Arizona Cardinals or Diamondbacks game. If you don’t mind walking, the Phoenix Convention Center has several parking garages around the downtown area, including one close to the Orpheum Theater and another near Heritage Square. During the weekend, you might also easily find street parking for a small fee. If parking on the street, be sure to look for signs related to parking time limits or no-parking zones to avoid getting a ticket.