Garda Hotels

Surrondings

Staff was very careless;restaurant and breakfast is not organized well.Room was tidy; lot of beetles in the room. I would never ever spend holiday in this "hotel" rather hostel.

location is wonderful

hotel is too old and obviously needs renovation

The location and the staff were fairly friendly.

The room was very old fashioned in decor and design. It needed modernising.

bath, rest, excurtions

The location

The room was an exterior chalet type building. Generally everything looked worn and tired, except the front gardens and swimming pool. We asked for 2 glasses to have a drink outside our chalet and were given plastic ones. Mould on the ceiling. No hot water was running and the fridge was dirty and as we found out later leaked water all over the floor. We were moved inside the main house as compensation and had the price reduced with a bottle of wine given to us on our departure.

The location was outstanding and views from window spectacular (however we were fortunate to have a lake view room) The garden area was lovely to sunbathe in and beautifully maintained. The room we had was large. Stunning-looking building from the lake/gardens.

Typical Italian decor (dark, dated). Bath had a severe leak which flooded bathroom more than once. Air conditioning switch was broken so had to leave on for 5 days even though cold at night. The breakfast wasn't the best we had had in Italy (we went into town for our breakfast even though we had paid for it as the food was very tailored for Germans).

a very welcomming comfortable hotel with excellent staff

access onto a busy road and steepness of access

Hotel staff, especially reception, were extremely helpful. The cleaners timed the cleaning well, coming in when we were at breakfast and when we returned, our room was spotless. The hotel is a lovely relaxing place to enjoy with a wonderful view and a great location right next to the lake. We enjoyed every minute of it and have recommended it to everyone back at home.

The only thing we would comment on is the selection of food at breakfast. Even though the cereal was lovely, there wasnt much of a variety of hot food. This wasnt something we disliked, just a suggestion to put more of a variety out at breakfast. The evening meals were lovely.

Air-conditioning was excellent and badly needed as temp. were high. Pool and garden area was spacious & clean. Pool ideally suited to those who like swimming. Good selection for buffet breakfast.

Pool is great but has no shallow end. Not able to stand up in it so could be a consideration if not a good swimmer or confident in deep water. A 15min walk uphill out from centre of Garda, although there was a free shuttle bus to town from around the corner.

The staff were, as noted on another review site, quite friendly and pleasant. The gardens were nice, consisting of planted borders and olive trees

Air con was off despite 30 degrees outside (eventually it was switched on). The reception area of the hotel is not too bad, but does look a bit dated. The rooms, however, were not fitting of a so-called four star hotel.

A really relaxing family owned hotel of 21 bedrooms.Excellent friendly professional staff.Gardens and swimming pool area immaculate.A beautiful hotel with wonderful food at breakfast and evening meal.

There was nothing I disliked about this hotel.

Excellent helpful and friendly staff. Brilliant location- really central to centre of Garda, but 10 minutes off busy road and all rooms have view over lake. Food is fantasic and you can have champange, strawberries and smoked salmon for breakfast!

No

Friendly staff, good value, very few guests when we stayed in October so there was no waiting for service. Convenient for the town & ferries. Attractive interior.

Login system for wi-fi proved irritating to use - new 16 digit code required each day - repeated failures to accept code needed support from outside to rectify. Slightly awkward walk to the bus station with cases. Usual uninspiring Italian breakfasts with self serve coffee machine.

Stayed at hotel 1st week of Oct 2010.Small friendly hotel and all staff so chatty and helpful.Breakfast a feast !!! Our first time in Lake Garda and Hotel Benaco.Would definitely stay here on next visit and highly recommend hotel to friends and family.

A lift would be beneficial but not a necessity.

we loved the fact is was in walking distance of the lake. the dinner was good value for money. the staff were very polite ,friendly and helpful.

the rip slide in the playground was a bit annoying.

Hotel was spotlessly clean, staff helpful and friendly. Good location just 5mins walk to the lake.

The food was a bit limited, not great for fussy eaters like me! Although the hotel itself was extremely quiet and relaxing (no children when we were there) there was a childrens park next door to the hotel which became very noisy from 4-9pm. Bangers were let off for about 2 hours every afternoon one after the other which wasn't great if you were trying to relax around the pool.

The hotel is very conveniently located near to the bus station, shops, restaurants and the lake front. The bedroom had all the basic facilities required and was kept very clean. The staff were generally pleasant and helpful. The swimming pool is lovely but rather a strange underground route in order to reach it. Breakfast was nice with a good selection.

The bedroom balcony overlooked a municipal car park with no view. The smoke from the residents on the balcony in the next bedroom, kept wafting into our bedroom and was very unplesant. The bedrooms are very small and both the bedrooms and the public rooms are rather shabby and dull. Little fresh fruit was available at breakfast.

The pool was much bigger than those of other hotels which we could see. There was also a more private garden area which was quieter than being next to the main pool. Also the hotel arranged transfer to Brescia airport at the end of our stay by taxi for only 6 euros each. It would have taken a lot longer and been more expensive had we tried to organise this ourselves.

We found that the beds were a little uncomfortable and the walls quite thin. In the mornings we could here lots of knocks on doors as other guests were going down to breakfast. Sometimes it sounded as if our door was being knocked on but it wasn't.

Location.

The bed was horable.

Magical lakeside setting - worth every extra penny for the lake view. Beautifully appointed - with tasteful decor and lovely antique furniture - all immaculate maintained with modern bathroom. Restaurant exceptional quality and service perfect. Couldn't recommend more highly.

Location next to lake was excellent.

Location of car parking was extremely remote (1200 m plus)Would not suit elderly or disabled.

Location was perfect for Garda with the lake, promenade and old town just outside. Breakfast was very good, pools ( outside nice and indoor great feature ) were great for relaxing and front desk staff very friendly and helpful.

We booked a superior double and were given a junior suite. We thought it was an upgrade and had to pay for the difference at checkout. It was worth the extra expense and would have preferred that the change in the room be fully explained when we checked in. A small brochure/map with the facilities would have been helpful as a first-time guest.

The staff were friendly and professional. The breakfasts were excellent and everywhere was spotless. The pool was good and overall the ambience encouraged you to relax which is what you want on holiday.

Our room was a superior room and I feel did not live up to the expectations. It was plain with old fashioned furniture. The curtains had small holes in them and the Tv was not modern. For the amount charged every night for the room it should have been better. I am comparing it with rooms of a similar price in Very good London hotels.

nothing really,it was an over priced bed and brekfast,not a hotel

there was nothing realy to like

All staff very professional and friendly. Awesome views from the hotel's terrace where breakfast is served. Rooms are spacoius and spotless.I would definately recommend this hotel at Lake Garda

None at all

Friendly staff! I forgot my jacket and they send it to me!

Very nice hotel in a very convenient location - the town centre was a few minutes walk away and the hotel was right beside the bus station. One of the best features was the pool which was very clean and had some jacuzzi features. Rooms were adequate - clean, air conditioned but fairly small with basic furniture and probably didn't reflect the price we paid for the week as the hotel was expensive. We paid extra for a room with a balcony and a view and the balcony was very small. Overall Garda is a lovely town and we had a very relaxing week. Reception staff very friendly and organised an airport shuttle from the airport which was great.

Breakfast is basic and hotel was a little noisy. Barking dog and cleaner knocking at room door at 8.30 in the morning and people using the pool below our window after the pool closing time.

Good location and friendly staff, free parking.

It could be nice to have free internet service or Wi-Fi.

location

no openable window in the room

Location is excellent, very central. Very helpful staff.

The pool

The colours of the furnishings in the rooms

mostly clean, easy free parking, good location for Garda (which isn't that great a town), helpful and friendly staff.

Dark interiors, long corridors, no sound-proofing in the walls (so you hear everything that happens outside or in adjacent rooms), loud plumbing and seemed to be a filled with retired travellers / coach trips.

Walking through the lovely streets and a long the lake,sitting in the cafe s just relaxing

Very helpful staff but principally catering for older people.

Excellent meals!

Beautiful setting, room stunning, pool great, restaurant great food and friendly service.

Eye for detail could be better. Emptying bins around the pool and in rooms. Cobwebs in rooms. Staff to be available near the pool for requests of drinks etc. Tourist information to be more accurate. All small matters as we had a stunning time!!!

kindness, very clean, price.

Relaxing, clean, just what we wanted.

No