Daily cleaning, installation of cabin HEPA filters on flights to Verona
Ryanair and easyJet have waived their change and cancellation fees on flights to Verona. Confirm policies on booking site.
The cheapest airline ticket to Verona Airport from the United Kingdom in the last 72 hours was £11 one-way, and £75 round-trip on the route from London to Verona Airport. The most popular route is from London to Verona Airport and the cheapest ticket found on this route in the last 72 hours was £41 return.
The city centre of Verona is 5 miles from Verona.
All flights to Verona land at Verona Airport. The airport code is VRN,and it can also be referred to as Valerio Catullo, Verona, or Verona Villafranca.
The VIP Lounge is located on the First Floor of the Departures Terminal. Here you can relax and wait for your next flight with complimentary snacks and drinks, reading material and entry into the Fast Track security lane. This passenger lounge is available free to those with membership passes, as well as frequent fliers of associated airlines. Economy passengers may purchase a lounge pass at the door for 20 € (£17).
If you require a wheelchair to navigate the airport, it is recommended to contact your airline directly. You can find tactile maps to help those with limited visibility navigate the airport located in the baggage claim area by the disabled toilets and in arrivals area as you leave the baggage claim. If you require additional assistance as you leave the airport, you can find Assistance Request Points next to the terminal exit doors to your right, near the mobility parking spots.
The train does not run past the airport, however there is an airport shuttle bus, the Aerobus, that can take you to Verona Porta Nuova Railway Station in the city centre. The shuttle operates every 20min and tickets cost 6 € (£5.10), available at the Airport Information Point in the arrivals area. The buses can be found to your right as you exit the terminal. Alternatively, you can find taxi ranks outside the terminal to your left as you exit.
If you are looking to stay close to the airport, the Hotel Veronesi La Torre and the Star Hotel Airport Verona are both within 5min of the Verona Airport terminal and offer airport shuttles for their guests. If you are instead looking to stay in Verona city centre, you can find Corte Realdi Suites Piazza Erbe and the Hotel Gambia D’Oro both in Verona’s old town, also offering airport shuttles.
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KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Verona is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Verona with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Verona up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Cons: "Because of inability to load baggage at LHR we were over an hour late departing. Upon landing in ORD the CSM noted that many bags did not make flight. This is very poor service."
Pros: "Service and staff were great."
Cons: "Food not so good. Storage locker against the side bulkhead was constantly difficult to open."
Cons: "The unpleasant unhelpful staff"
Pros: "Smooth flight."
Cons: "Uncomfortable seats"
Cons: "always late"
Cons: "Completely messed up departure time, poor maintenance and old aircraft. Grumpy service"
Pros: "Only thing I liked was the travel time to destination as it was the quickest flight due to circumstances and time I needed to travel."
Cons: "I didn't like near enough everything about this flight."
Pros: "Thai airways much better"
Pros: "Quick, smooth flight"
Cons: "Landed over 40 mins ago and still waiting to get off the flight."
Pros: "I did get to Glasgow"
Cons: "Boarding by bus, late, expensive, bag fee, no drink."
Pros: "New plane. Adequate comfortable seating. Relatively punctual."
Cons: "You have to buy even water so it feels like a low cost airline."
Cons: "I think it's a real shame that BA have gone budget and no longer offer complimentary food on their shorter haul flights. At least they're using M&S though."
Pros: "Heathrow T5 bag drop and terminal in general was great as usual."
Cons: "Iberia are a poor codeshare partner. Old plane, tacky interior, and just like BA they make it difficult to get even a glass of water without paying extra."
Pros: "I like the comfort of the BA planes even for such a short hop, efficient service and fast."
Cons: "Shame the service no longer includes a complimentary snack/drink, especially as the prices have not changed. Doesn't encourage brand loyalty, although on that route BA sadly have the monopoly."
Cons: "No food Uncomfortable seats Rude staff Very overpriced"
Pros: "flight crew were very friendly and mostly helpful, except when they could not locate my meal, and i ended up getting about half of what the other diners got."
Cons: "boarding seems intent of creating class divisions. it may be useful for profitability, but it seems quite weird in today's world. food was significantly worse than the food on another flight i had taken the same day, delhi to london. seats are a bit janky and we had problems with the seat ahead reclining too much and not being able to be held upright."
Pros: "Nothing really. Except the general BA at T5 which is fine"
Cons: "Everything about the flight. From low quality, poor breakfast on Club cabin to poor service and no entertainment on the flight. It is not certainly value for money for traveling Club."
Pros: "The crew were fantastic, the seats were spacious but not overly comfortable. Flight was punctual and bags came quickly."
Cons: "Lounge was overcrowded, the plane was very old (the headrest of the man next to me fell off) with no entertainment whatsoever"
Pros: "All perfect !!!"
Pros: "Comfortable seats"
Cons: "Delayed flight. Only accept credit cards on board."
Pros: "Quick flight. Nice crew"
Cons: "The fact that there was no free food and drink on the flight."
Pros: "Flight took off on time and arrived 10 minutes early."
Pros: "Smooth boarding and on time on both flights. Food was decent."
Cons: "(1) Some in-flight entertainment issues which meant it wasn't working for about 30minites. (2) I know the crew have a hard job and have many difficult passengers to deal with. Even so I do find there's a bit too much "attitude" shown by some members of staff. On my flight to London, a mother with a young child wanted hot water and the staff (middle aged British male) was trying to tell her repeatedly she should say "please" when she asks. She was asking politely so this behaviour was rather poor in my view."
Pros: "The aircraft"
Pros: "Cabin staff"
Cons: "Cabin was shoddy. New beverage service!"
Pros: "Food awful no entertainment"
Pros: "The flight was so somth"
Cons: "The crow service was so bad"
Pros: "The payment system was down so it was painful and slow"
Cons: "None of them reminded me of the fact that I need a transit visa for the UK (I mean, isn't it rediculous? I am just staying there for 5 hours). When I called in for cancellation at the airline, they told me to talk to my agent company Cheaptickets. Cheaptickets simply told me that I can't get any money back, and was extremely arrogant and impatient. Later (for a week I was trying to save this ticket by talking to the British Embassy to see if I can get the visa done and they are just "we can't help you") they told me that I can get a refund of like 30 SGD and they promised to send me an e-mail about it. They never ever did. I also tried to change the dates and the handling fee + fair difference was like 1200 SGD (are you joking?) they simply told me, prices fluctuate... Finally I went to the check in counter desperate. The staff even refused to talk to me about my situation because simply, "there is no BA ticket office in Singapore" and told me to call them. I said the office is closed, but they are like, yeah just call them. They swept me off like a moron. Extremely arrogant, impatient, insensitive. I paid 900 SGD for nothing and a whole week of anxiety and regret. I will never take this and I will never use Cheaptickets or Kayak"
Pros: "I received an email cancelling the flight before I left home."
Cons: "Last minute cancellation of the flight by BA meant I was unable to attend the event I was booked on. Have found service has definitely declined on recent BA flights I've travelled on. Check in staff are good though."
Pros: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Cons: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."
Pros: "Decent seat pitch on the relatively new a320 configuration. Lost my bag for a weekend trip, unapologetic ground handling staff, waited 90 mins to report it and no gesture of goodwill to remedy the situation."
Pros: "We didn't crash."
Cons: "Rude, entitled and lazy employees. Zero recognition of Emerald status. Forced me to check my bag which fit the onboard limits and flew on 3 flights, incl one on BA - on this very same itinerary."
Pros: "We didn't crash."
Cons: "Seat was exactly the same as coach. My vegan meal consisted of 2 tiny plates of fruit and a soggy, egg-free omelet with unflavored tofu and no salt. Disgusting. Staff was snobbish and full of it. No on-board entertainment, no wifi, no reading material except the magazine. Oh they did try to sell me duty free. AVOID."
Pros: "Cabin crew always professional. The cabin was fresh and new."
Cons: "the leg room In club Europe is appalling. No premium feel at all."
Pros: "Food on board was tasty"
Cons: "Priority boarding not clear."
Cons: "Flight delayed over an hour outward, nearly an hour flight back."
Pros: "Crew was supportive and very kind"
Cons: "Big delay due to unanounced gate for boarding. Systems at the airport were not giving the info. It took more than an hour to gather all passengers to the plane, which ended in 1hr 20 min delay."
Cons: "We sat at the runway for 1 hour"
Pros: "Quick and easy boarding, no extra charge for emergency exit seat, snack and drinks included, modern interior, on time departure and early arrival."
Cons: "People abusing the free drinks and the crew supplying them with them."
Cons: "It took ages to get everyone to board. Arrived in Amsterdam almost an hour later. BA need to either speed up the boarding process or allow earlier boarding time."
Pros: "Only scraped a two as was enough movies to watch."
Pros: "For a reasonably priced flight the comfort and free drink/snack were above average and very much appreciated."
Cons: "BA's online check in let them down though; the server kept crashing. They also wanted to charge £15 to pick one's seat, even at point of check in, a tacky ploy to pad profits. Forgiven on this instance as the flight was only 50 min, but would make me think twice for any longer distances."
Pros: "The seats were quite roomy and very comfortable. The flat bed with cozy duvet was great for actually getting some sleep during such a long flight. The amenity kit with Aromatherapy products was also really nice and I liked that they had separate kits for men and women."
Cons: "I was surprised that the crew didn't offer water proactively as I'm used to that on all long haul flights. I had to go ask several times for water. The meal services seemed quite slow and protracted as well."
Cons: "The seat was little more than a seat in economy as to width, leg room , etc. Really not worth the cost of a business class ticket. Whilst the service was good , the food was mediocre. This was our first [ and possibly last] business class flight with BA and will stick with our usual business class airlines e.g. Qantas, Virgin Atlantic , Delta, Fiji Air, Virgin Australia ,etc."
Pros: "Comfortable seats; good choices of movies and decent food."
Cons: "(1) Water dripping from overhead luggage area during takeoff; we were told it was due to condensation. It was a good amount of water! (2) One of the male staff would not let us stand near the toilet area and not so politely asked that we go back to our seats. It was a long file so to be told you can't stretch your legs is unacceptable."
Pros: "Punctuality, boarding, baggage handling."
Cons: "The space is very limited - almost no knee space and huge boxes under the seats. Crew not very attentive. Sandwich for dinner."
Pros: "The actual flight was fine"
Cons: "The lack of any concern or effort on Iberia's part once in Havana sans luggage was disgraceful. We were without any personal items or medications for SIX DAYS of a cycling holiday, because Iberia failed to answer the phone or deliver the baggage. We were obliged to take a 6.5 hour journey from where we were on day 6 (rural Cuba) to personally collect the baggage from Havana airport ourselves. NOT okay, Iberia/BA. Never again."
Pros: "Flight from US got delayed and easyJet charged us full fare for next day flight."
Cons: "Flight from US got delayed and easyJet charged us full fare for next day flight. Really bad services and policies. Should have gone British Airways."
Pros: "On time good service Barry Pope"
Pros: "Everything went well, got on plane quickly and had room for case above."
Pros: "Short flight"
Pros: "Delay in boarding for no explained reason"
Pros: "Daniel the long stay car park bus driver a real gem. he told us where he would drop us off, to ask anything we did not know ( that is if we knew we did not know) and best of all he told us were to find the pick up point when we returned."
Cons: "I did not like going to the long stay carpark north terminal it adds quite a few additional minutes on my journey, I usually use the LtP in south terminal . Also very few spaces left in zone Z even at 6 am!!! I only had hand luggage and I could not see any escalators so I had to wait for lift which was daft. Then as I had already checked in had to ask where to go next...."
Cons: "1.5 delay caused by bad management of technical and crew issues. Poor close to inexistent communication/updates. Rude staff (one in particular)."
Pros: "Ok flight"
Cons: "Speedy boarding was shambles"
Pros: "It's easyjet so no expectations really"
Pros: "The staff was very kind and helpful. The aircraft was very clean."
Cons: "We were late but it wasn't easyjet''s fault."
Pros: "The captain was nice and kept us up to date."
Cons: "The guy at boarding was rude. The plane was delayed by 80mins, where we just sat on the tarmac."
Pros: "Staff were good"
Cons: "Flight was delayed because of rubbish on a stairway that no one removed. Totally ridiculous."
Cons: "It's bad enough getting up at 3am to get to the airport for the early flight but when it's the first one out and it's 40 minutes late your really not happy.i can't remember the last time I booked easyJet and left on time"
Pros: "Flight was 30 minutes late, not sure who's fault. Smooth landing"
Cons: "Overbooked flight"
Pros: "Crew was ok"
Cons: "We waited 1.5 hour in the plane. They didn't even offer a glass of water. Also, they didn't let us take our luggage with us and when we went in there was a lot of space available in the cupboards above the seats."
Pros: "The stewards did a great job"
Cons: "That we had to wait on the plane for an hour on the Tarmac before taking off ."
Pros: "Quick simple process"
Cons: "Not very comfortable."
Cons: "Slow buses and delays getting on and off. Flight delayed by 30minutes. Luggage took an age to arrive"
Cons: "That we now have to pay for snacks, which were previously inclusive with the flight."
Pros: "the ticket fare is very reasonable."
Cons: "flight departure not on time."
Pros: "Liked? Price. Most staff helpful."
Cons: "Hectic 'security' check of cabin stuff. Lots of stairs at Marseille between aircraft & terminals"
Pros: "Not much it was cheap"
Cons: "Seems poor maitainane on the planes Delay on return resulted in arrival time after public transport had closed down and the chance of recovering additional costs seems remote Won't be travelling Easyjet for a long time"
Pros: "Not a whole lot to be honest. Was an okay flight, attendants were good though"
Cons: "The useless bus at ZRH to take us to the terminal because easyJet couldn't be bothered to pay to go direct to the terminal. #speedyboarding"
Pros: "It's nice to have some snacks and food available"
Cons: "There was no fresh food available that didn't have milk or meat. That is, nothing for those who don't eat animal products. Only peanuts, pot noodles, etc."
Pros: "the crew was nice"
Cons: "Flight was canceled the information about the new flight was poor"
Pros: "Absolutely no information given by airline staff or airport staff."
Pros: "We had 2 hours and 45 mins delay due to technical issues as they had to change 3 aircrafts before we start boarding..."
Pros: "Good all round."
Pros: "Everyone can has to put liquids and cream into a small bag, which is so unreasonable. All my liquids are less than 100ml, they forced me to throw many things away! I never had any flight experience like this before!"
Pros: "Price, route, ease of check in. The self luggage check in at gatwick really a must in the upcoming modern airports"
Pros: "Price was very good"
Cons: "Flying to London and back both flights were delayed by over an hour, which was quite annoying."
Cons: "very long delay with no real reason given"
Pros: "on time, flight comfortable, super fast to exit airport after landing."
Cons: "Flight left super early. It didn't really seem that Gatwick processes passengers this early: - not many baggage drops open, long wait. - boarding of plain very disorderly. Stuck standing on air gate for sometime. Hadn't loaded disabled passengers first. It was hard for them to get through as other passengers allowed onto air gate."
Pros: "Staff was fine."
Cons: "Flight was more than 2 hours late no one informed on Boarding counter only was saying it is 10 min late, then end up sitting in plane for 2 hours in hot humid condition no air con put on. For courtesy didn't offer any refreshment. Disappointing."
Cons: "Our return flight on Sunday evening from London Gatwick to Edinburgh was cancelled without any clear explanation. Customer service thereafter was poor."
Cons: "Two flights to Palma de Mallorca this week for two of us. Wednesday and Friday at the same time from Gatwick. Both late by exactly the same time but for different "reasons". Odd and annoying."
Pros: "Al went well - no props - arrival in time."
Pros: "Actual flight good and crew very friendly"
Cons: "Auto baggage check in appalling g and staff there to help - one was very rude but all did not have any solutions to practically anyone that had a problem and that was mist who we wotnessed"
Cons: "Easy jest sold me ticket when wasn't sure they will have enough seats.after spending 3 hours to get to the airport and pass check in and security i have been told right on the front of the plane that there is no seat for me. They offered me next day flight from Luton when my original one was from Gatwick! They even didn't want to make refund and wanted to give me flight voucher.pleased after they have been told i will make a post in social media they made the refund. Never ever with Easyjet.no mayer how much will cost me!!!! Shame on you Easyjet!!!!!"
Cons: "Flight cancelled and rescheduled the next day Poor communication while waiting (17:35 flight, announced cancelled at 21:00, kept waiting at the gate for further instruction till 23:00) Awful experience with my 3 young kids"
Pros: "It was convenient"
Pros: "Crew were nice"
Cons: "2 hour delay, massive queues, long wait for expensive service on plane, cramped seats"
Pros: "The Price"
Cons: "Once again a 2 hour delay. my last 4 flights have been delayed. Love the price but on time is also important. Time i looked elsewhere. I fly to and from Malaga every three weeks."
Pros: "Not a lot."
Cons: "In my opinion there was a total lack of information from staff to staff and from staff to customers."
Pros: "Learning that I shall NEVER fly EasyJet again Cabin crew lent me a pen and were helpful with food, which wasn't bad. But see (3) to the right"
Cons: "DifficultJet 1) At the gate, a surly man insisted overhead lockers were full when they turned out NOT to be when I arrived as almost the last person on the plane. As a result of this misinformation, my bag was put in the hold, delaying me a great deal on arrival in Lisbon. No apology was offered. When I asked for an explanation, he refused to give one and looked pleased that he had not done so. 2) Use of the rudest, clearly untrained and subcontracted ground staff I have ever met. Incredible performance by Menzies Aviation. When I tried to take my correctly sized bag to the cabin, a man about 40 years my junior accosted me. I tried to explain what had happened, and he interrupted me. When I said I would write to Caroline McCall (EasyJet CEO), he immediately told me to do so and arrogantly offered to give me his name. Yet he does not even work for EasyJet, but for Menzies. When I asked him not to tell me what to do, he replied that I was very rude. Yet at no time had I swore or raised my voice. He later repeated, gratuitously, this accusation, in a threatening manner. QUITE EXTRAORDINARY attitude to customer service, the idea that the customer is always right, etc. It appears that passengers are there to do Menzies a favour 3) Mangled English announcements over the intercom. Bored voice, running through information like a racing commentator, so one could not make any of it out. DISGRACEFUL CONDESCENSION TO PASSENGERS"
Pros: "We were flying w a 1yr old and the crew was nice enough to offer water and to heat up our bottle. Very kind and thoughtful."
Cons: "On the departure board the note quickly went from "delayed" to "boarding" to "gate closing" so we ended up having to sprint (with a baby and stroller) to the gate to make the flight and it turns out that they hadn't even started boarding and the flight was actually delayed another 1.5hrs."
Pros: "Staff were nice"
Cons: "The plane was 2Hrs late but this happens sometimes. Got there eventually all safe and sound"
Cons: "Having fully boarded the plane, and with no prior indication at all, it was then announced that we wouldn't be leaving for another 2 1/2 hours because of an air traffic control strike in Italy. Instead of allowing us to stay in the terminal, we sat in tiny seats for longer than the flight itself was scheduled to be, with no offer of any refreshments. The pilot who made the announcement made it seem like a minor inconvenience and got the times wrong twice. Of course the strike isn't their fault but their handling of it couldn't have been worse."
Cons: "The space between the seats are to small"
Cons: "Very very bad."
Pros: "i like the service"
Cons: "water free"
Pros: "The flight was fine"
Cons: "Let me know by mail to check in before I got to the airport and save me 35 euro"
Pros: "The crew was ok. The seats no conmfortable."
Cons: "Every time the same problems. Bording we have to wait almost an hour and then all the people have to wait for the bus in a very Small place(like animals) then at the bus... waiting in a full one untill someone says ok to ride.."
Pros: "Fast and smoothy check in"
Cons: "After arrival to budapest not platformy ready and waiting over 10minutes"
Cons: "Girl at the bording desk got in an argument with an passenger and she could have managed it a lot better then that."
Cons: "Uncomfortable seats"
Pros: "The crew was very professional and I cannot complain about that."
Cons: "Budapest airport has tricky terminal for the Wizzair planes. You have to go outside the main terminal to get to the Wizz terminals and then you have to go outside again to get to the plane. It was really weird but I understand that as it is a low budget flight provider. The thing that made me really upset was that we all (passengers) left the terminal to get to the plane and we had to wait outside till we could start entering the plane. I really don’t understand why someone made us to wait outside while it’s freezing cold when the doors are not open or plane is not ready. That was unreasonable and ruined my trip."
Cons: "Larger leg room"
Pros: "I was at the gate. Before the door to enter the airplane. The Hungarian crew wasn’t telling me that they are closing the gate or going to close it. They completely ignore me and let me stand there and at the end I see the door close in front of me, 2 meter from me and they told me I mised flight."
Cons: "I lost my money and I had to buy new flight with other company. Wizzair crew at budapest was very rude and didn’t take responsibility for the mistake they did. They could just say they are closing the door but nobody did. 2 meters from me and after I passed all security they ignored me completely."
Pros: "Overall experience was good. Boarding was fine and onboard crew was nice and helpful."
Cons: "Seats do not recline and there is not a lot of legroom, especially if you are over 180 cm."
Pros: "The cheap fares"
Cons: "Airplane was filthy, needed a thorough cleaning. More padding on the seat."
Cons: "Flight was late abolutnie 1 hour"
Pros: "I think some of the issues were passenger related, and passengers not listening to the crew. So it wasn't so much I liked it but some of the crew's attitudes were warranted based on the passengers."
Cons: "We were loaded onto the bus to take us to the plane and then stood on the bus for 45 minutes! Then were delayed even longer. With zero explanation the entire time. Additionally having to pay for even water is a bit much, especially when I came prepared, but drank more because it was hot on the bus."
Cons: "Both flues were really delay really disappointed"
Pros: "The flight was on time, even though it left with almost 30 mins' delay (despite the fact that boarding was complete with a few minutes before the schedule take off time)."
Cons: "Seat comfort - the seats are tied with Ryanair for worst comfort (rigid and very cramped). Worst of all, though, as with Ryanair - seat allocation. Please, stop this "even though you're travelling together, you may be seated separately unless you pay to choose your seats" nonsense. It's ridiculous!"
Pros: "Good airport . Punctual flight ."
Cons: "Changing in luggage information was annoying"
Pros: "Courteous crew, polite and knowledge. Just wish they wouldn't talk so fast over the tannoy! :-)"
Cons: "To find a way to enforce people to only put their baggage in the compartments above their own seats. If i choose a front-row seat, I find that other passengers have filled the compartment despite sitting nowhere near the front. Given that you pay the most money for front-row/extra leg room seats..."
Cons: "1h 45 minutes waiting for luggages in Bucharest Otopeni. Still not delivered."
Pros: "On time departure"
Cons: "We arrived at the airport 2.5 hours earlier than departure as suggested. They opened check in for Naples on the boards but the agents would not let anyone for Naples check in/bag drop. Once allowed it was chaos in the line. Once we got through security our flight posted as “boarding”. We got there in time but the unnecessary rush was uncomfortable and chaotic."
Pros: "I called flight network and was put on hold for about five minutes, simply to get an answer to the question of the baggage allowance - I didn’t see it anywhere when booking the wiz air ticket. They told me that I was slowed one checked baggage and one cabin baggage that would be charged about €40 if it was over 30 kilos (which it was not). At the airport wizz air said that I had chosen online booking (which I had not) and therefore I had to pay a €30 fee. Also they said I had no checked baggage allowance and was charged an additional €150 !!!!"
Cons: "That I wa given false information that cost me a huge amount of money, And that the booking page does not make it easy to add baggage information."
Pros: "Everything went to plan and we were very happy"
Pros: "Staff cheerness"
Pros: "All and all great value for the money"
Pros: "We got to our destination."
Cons: "There was a problem with their website that was out of our control, that didn’t allow us to print boarding passes and we were charged at the airport even though we had proof we tried and were not able through no fault of our own"
Cons: "With WizzAir no more in my life it’s even worse than Easyget or Raynair even if you have a cabin suitcase you still have to check in you can’t take it on a plain anymore. Really disappointing and they are not that cheap as they think. £90 one way from Kiev to Luton it’s a bit too much"
Pros: "i was able to use their app to download my boarding pass so didn't need to look for somewhere to print my boarding pass while abroad, boarding went well, flight was good and crew was good, seat was comfortable, so overall i was pleased with everything. Thank you for a good experience."
Cons: "Everything was good"
Cons: "Had to stand in the sun for about 30 mins waiting to board. Had to buy a bottle of water for £2.5 why can’t they just pour a glass of water or even sell at a reasonable price."
Cons: "Horrible web/check in experience, 2hour delay. Inexistence of entertainment or comfort. What else can be said ?"
Pros: "On time boarding, departure and arrival. Smooth flight. Better than Ryanair."
Cons: "Seats were horrible. Narrow, no leg room and awfully uncomfortable. Worse than easyJet."
Cons: "My husband was seated in row 2 and I was seated in row 29, even though there were many spare seats in blocks of two and three that we could have been sat in; then I was forced to put my carryon luggage in the hold, meaning I had to wait ages at the baggage reclaim on arrival, and was late for my air BnB check in. When I booked my flight I deliberately chose not to check any luggage, spent time planning what to take so that it would fit in a carryon bag, and measured out my liquids into small bottles so that they passed the liquids restrictions: all effort and time spent in vain due to Wizz Air. I was furious!"
Pros: "Excellent pilot"
Cons: "It a good option, a good price, i will fly again"
Cons: "standing 1 hour in the bus before boarding,than telling you that will be 90 minutes late take off"
Pros: "The staff - friendly, polite,, helpful and a nice uniform! No silly uncomfortable and unsuitable as in some airlines. Reasonably clean. Good price for a glass of wine and pac of dry fruit."
Cons: "Unable to understand tanoi messages - mumbling & too fast. Could not make out most of what staff said including why there was an hour's delay and safety procedures. If i were to bring an oversized and too heavy handluggage on board no doubt I wouldn't get away with it ! However the number of large and heavy bags passengers brought on board last night was ridiculous . It was a real struggle for people to find lockers for.their bags. Some people had quite a few. Delays take off and creates unnecessary chaos. Couldn't understand why I had to pay to check in online, obviously missed that when bookrd. Although I recall reading that it will cost if you check in the airport- so most likely my error. No facility or button to print boarding pass once checked in. No contact us button - I would like to change seat I booked for return but cannot see how to do this on line."
Cons: "hot on the plane"
Pros: "Crew were friendly! The app for the journey is good."
Cons: "announcements a little muffled. A delay caused us to wait on the bus for a good half an hour which was somewhat uncomfy, and the plane was very warm. couldn't take my shoulder bag on as well even though I could've put it under the chair, which I feel like is a sneaky way of making you pay for the speedy boarding thing."
Cons: "There was a mix up and the Wizz Air website did not work. Therefore, I couldn't check in a get my seats booked. I also could not prepay for my luggage so they overcharged me at the airport and had an attitude about it. My luggage was given three different prices quotes. I am very upset their website didn't work and they ripped me off at the airport."
Cons: "Everything. Worst service I have ever seen on a flight."
Pros: "It was quite good at boarding, quick and efficient (from/to)."
Cons: "So noisy flight. I have never flown before in a such a noisy flight. Totally nightmare! Kids screaming and yelling and parents couldn't handle the situation all passengers were looking. Crew didn't ask if they need any help.."
Cons: "Crampt seats, mob to board the plane, hour delay with no reason given."
Pros: "Staff aboard the aircraft were very nice and so was the passengers."
Cons: "Bought a ticket two weeks ago to travel to Romania. Didn't have internet to check in, so I went to the airport to check in. When I got there because I was within 3 hours of boarding they had given away my ticket and made me a last priority boarder. I happened to get really lucky otherwise I wouldn't have gotten to fly on a flight I had previously paid for and was on time to."
Cons: "Hidden fees"
Pros: "We landed in one piece"
Cons: "I didn't receive my online check in details so I couldn't check in. I was abroad so chasing up details I should have been provided with / were never told that I should have, were not on the top of my to do list. I only found out that I had to check in online and that I hadn't been provided with these details when I arrived at the airport. I spent 30 minutes on hold before the problem was rectified and I was given my online check in details but it was now top late to check in online (by 5 minutes ). The flight was delayed due to a number of things - a late arrival, people being let onto the plane slowly, people not sitting down and allowing the plane to taxi and leave. This had a knock on effect of making the plane land late and for me to miss my connection (train) so basically through last minute.com not providing me with the correct details regarding the flight and the flight then being delayed it tripled my whole journey back home."
Pros: "No food or entertainment on this flight,"
Cons: "I found the luggage allowance confusing"
Pros: "I use Wizzair very often .flight is always good.Pilots and crew are very well experianced.so if turbulences there is still trust in flight crew .today is very misty and cloudy in London .Very good landing in these bad conditions.i want to Thank all team of the crew."
Cons: "Turbulences.It is sad that wizzair charges very high cost large cabin bags (especially on holidays time is bags different price than other months.)but other companies as Easyjet and ryanair allows one big and one small bag for free on board"
Cons: "Because we booked through Kayak/lastminute it was impossible to add luggage - so cost of one suitcase was same as cost of flight!!!!"
Cons: "The bag policy with the airline makes the cheap flight not worth it. Only one carry on allowed and each checked bag is $50"
Cons: "Hold checkin counter open to advertised time"
Pros: "I wasn't allowed to fly as the Scottish government said non essential travel wasn't allowed and I wasn't allowed the opportunity to get a voucher for my flight"
Cons: "Seeing as I wasn't allowed to fly l could have been offered a voucher or someone at Ryanair help could have answered my question about my flight"
Pros: "The crew was kind."
Cons: "I had to buy a plus ticket for my luggage, but I bought a priority before. I don’t like it."
Pros: "Staff was very friendly both ground and cabin. Flight left a little late but all in all it was a good service. I certainly wouldn't complain."
Cons: "I didn't particularly like the constant upsale(online)but then it is a budget airline, so this is to be expected these days"
Pros: "Great flight at a great price."
Cons: "Land softer"
Pros: "Fast boarding"
Pros: "It was an ok flight, although late in boarding pilot made up time. Good landing."
Cons: "Flight delayed as usual"
Pros: "Exellent start and landing! Bravo pilots!"
Cons: "the heat in the cabin was unbearable"
Pros: "Crew were polite and friendly. Aircraft was clean and comfortable and the price was unbeatable."
Pros: "Cheap price"
Cons: "Late boarding and twenty minutes late taking off then no staff to meet the plane when it landed in Stansted for 40 minutes so I missed the train I was booked on which cost me more than the return flight to renew my train ticket"
Cons: "Having to now pay and queue for cabin baggage is treating customers like dirt. Flight was one hour late to Dublin so missed my connection. Best not flying with this crowd in future."
Cons: "This is the terrible airlines that we have ever experienced. It’s not organized at all. After booking the ticket, I didn’t say we have to check in 2 hours prior to not to get charged at the airport. When we stand at the encounter, everyone in line didn’t know this and had to turn around to get in the different line to pay for checking in. After that, we had to get back in a long line and the lady didn’t mentioned that she can check in our luggage’s. With that being said, we had to go back to other encounter to pay for checked in luggage. We paid almost $200 for checking in and luggage. How stupid is that? We and other customers in line all said we felt it’s the rip off. We come to Ireland for vacation and expected it would be welcome and nice. This turned us off. Never fly with this airlines again. Thumbs down!!!"
Pros: "On time"
Cons: "Flight had group of youngsters who should not have been allowed on flight. They displayed rowdy behaviour and swore and gestures throughout flight. Staff did very little to try and stop them until other passengers started to complain."
Pros: "Inconvenient all, no aplogise of delayed Flight as like the turtle!"
Cons: "To prepare on time!! Plz Eeven though I’ve booked more planty of time for next plan, it was late because of too much delayed"
Cons: "RYanair always delayed (1h30 delay inbound, 2h delay outbound), that company is a disgrace"
Cons: "Was told at boarding gate for a visa check stamp requirement. Admittedly it was mentioned in a casual way in the boarding pass,but wasn't a border control requirement. The airline could have done it there. But was denied boarding, waited for 6 hours to catch next flight and further connections."
Pros: "I actually received my checked bag on the other side, so that's good."
Cons: "Positively, unimaginably unenjoyable in every other way."
Pros: "El avión está nuevo y la tripulación está bien"
Cons: "No hicimos check in por internet y en el aeropuerto nos hicieron pagar 55 libras esterlinas por persona para hacer check in"
Cons: "1 hour flight delay 1 hour delay disembarking due to non-availability of ground staff Another appalling travel experience with Ryanair - they should not be allowed to operate an airline"
Pros: "Not much"
Cons: "everytime I fly Edinburgh to Dublin and in the reverse direction I am delayed. This has happened for 4 return journeys I have made in the past 10 months. Last night's delay meant I missed my 3hr bus home to Galway and had to wait until 6.30am!!! Why is this flight alway always delayed. This has also happened to my family on different occasions, Why??"
Cons: "Nearly 3 hours late and no proper explanation for delay. Sorry but delayed incoming aircraft doesn't wash. Also had to wait nearly half an hour upon landing at Stansted before we could disembark"
Cons: "Having to pay to use the toilet on board"
Pros: "The plane was comfortable and very clean. You could tell it was a newer aircraft. The crew was very polite."
Cons: "Charging a fee to check-in at the airport is ridiculous. Not every traveller has access to a computer/printer when they travel so that can be big hassel for customers. We didn't have to deal with this, but it could stress out other customers."
Cons: "Delay was make rest of trip worse cos my other communication away without me. And I have to find alternative way"
Cons: "We had to go to three different desks to get our bags checked in: one for payment, another for printing the bag label and another for dropping off our bag. Also they wanted to charge us 15 quid each to print our boarding pass because the airports wifi wasn't working. This will be both my first and last experience with this company."
Pros: "She was the most miserable and unfriendly person I have ever met! Why has she chosen a customer facing role?????"
Cons: "Air stewards, all very chatty amongst themselves but no time for their customers!!"
Pros: "Getting off the plane at the other end, eventually."
Cons: "The massive delay, the move of gates to the other end of the airport only to get onto a bus and then wait 15-20 minutes to get off the bus and onto the plane. Even an offer of free coffee on board would've been nice but nope, just a few apologies over the PA."
Pros: "Crew jokes eased the tension after the flight was delayed"
Cons: "Flight delayes"
Pros: "If you pay for priority boarding you do expect to get first on the airplane But you go with everyone on the bus and since you got first you are among the last to board ...what the point to pay than?"
Pros: "That it was cheap, and short. Would've paid slightly higher ticket prices for less sales pitches and maybe tv shows on seats."
Cons: "That every two minutes, we had a session pitch for everything from food to scratch off tickets. Give it a rest!"
Pros: "I like how inexpensive the flight was. This would make up for the other things had we not been seriously taken advantage when it came to our luggage!"
Cons: "We checked in online the night before our flight but didn't get a confirmation. We didn't think anything of it until we got to airport to find that we didn't show checked in, had to pay EXTRA to have our boarding passes printed off, and had to pay for EACH of our bags as well!! OH! And it's almost DOUBLE if you pay for it at the airport where you can weigh it then if you do it online! And take caution! Our bags that are considered carry on size are still too big for this airline do you will forced to check Them! This is obviously how they offset their inexpensive tickets! The cost of the ticket, once you add in all the other unexpected expenses in order to actually get on the flight, was NOT worth the "cheap" tickets we got! That's the only reason we decided to fly to Ireland while on our trip to the U.K. Had we known it would cost this much we never would have come to Ireland for two days!!"
Pros: "I arrived safely without a scratch. The entire crew were very nice. Things were clean. There were no screens for the addicted. I got some sleep before the announcements and sales kicked in on the short flight."
Cons: "Gate was changed after initial assignment. I wouldn't have known if I hadn't sat almost in front of the counter and overheard a customer there saying my flight. I asked someone even closer to the counter if that's the gate, and was told no. There aren't even display boards at the counter so you really have to check. The right gate ended up on the opposite end of the airport, so I wasted a trip and a half, in a way. The previous flight was late, so we boarded half an hour late. We were warned to wait another half an hour on the tarmac but luckily got out in less than half that time. There was no liquid soap in the toilet. I unscrewed the bottle (they really save money and the environment there), put in hot water, and was able to get the soap I needed."
Pros: "The crew were friendly, plane was clean"
Cons: "The flight was delayed as the flight before hadn't landed, which happens. But when we arrived at Stanstead we waited a long time to get off of the plane, and the bags from the hold were not released for another hour and a half after landing, with no recogition of this or apology for the wait."
Cons: "Late no communication stuck in a queue at airport and no one said a word for over an hour! Will never use again"
Pros: "Arrived on time after leaving late"
Cons: "I was too tall to be sitting beside two very big people"
Pros: "Flight and crew and service were good once we got to the gate and on the plane."
Cons: "We were required to have a printed boarding pass, and since we were traveling it was difficult to get prior to getting to the airport. Once we got to the airport, we were bandied about from one desk to another, then told we would have to go spend money at a computer/printer station, or else pay 15 pounds."
Pros: "Short flight"
Cons: "Did not receive an email from Ryan air. Arrived at Edinburgh airport and was told that since I did not check in and it was within 2 hours of the flight, I would have to pay 50 Euro per passenger to check in. There were 3 of us. I had previously paid for checked bags and to reserve seats. Sneaky way for an airline to sucker people out of money. Have flown Ryan air before. Will never again. Unfortunate. Staff was welcoming and flight was comfortable. Not a reflection of employees. 100% reflection of upper management."
Cons: "Printing my boarding pass at home to make sure I didn't have to pay a 50 euro fee. It's hard enough to do it right before you leave, but we couldn't print anything for the flight back to Brussels."
Pros: "The flight was painless and the staff were very kind throughout the flight."
Pros: "Crew was fine"
Cons: "Boarding was like a cattle call--corralled into a small hot space, standing because there was no seating and waiting for over 1/2 hour to board. Seats were cramped. There was no food--unless you are accustomed to paying over $10 for an unhealthy snack. To call the safety card affixed to the back of the seat in front of me "entertainment" is a joke. You will not need to worry about my ever flying your airline again."
Cons: "Horrible airline!!! You could not pay me to fly with them again!!! Short, rude staff, every little thing was an additional charge, super uncomfortable seats. Flying with them was a nightmare, never again!"
Cons: "The have good plans flying at reasonable rate and good schedules. If the seat is a bit stiff and the hard surfaces reflect noise...I take that into account when iBook the flight.."
Pros: "I liked the fact that my initial ticket was a good value. I liked arriving safely and on time. A Ryanair attendant took me under her wing and made sure I made my flight, without her, I would not have made it. I am thankful for her."
Cons: "Ryanair is not for the uninitiated. Nor for those who don't read the fine print. My baggage fees were not included, nor were the extra heavy baggage fees. My flight change fees were also as much money as my initial ticket. I almost missed my flight because of the extra time required to add in and pay for all of these fees. All told, at the end of the experience, I ended up spending 400% of the cost of my initial ticket. Be wary, be informed, read the fine print, and then be prepared for shamelessly overt marketing, uncaring bored male flight attendants, and a shabby dirty plane covered in cheap vinyl and bill boards. Next time I will pay any price to avoid this experience."
Pros: "The flight was fine. The on board staff was competent."
Cons: "I was not able to use the flight to Edinburgh so this information pertains to my flight from Edinburgh to Dublin. Myself and two friends on the same flight arrived at the airport very early because we were warned we needed extra time for customs. Little did we know that the extra time we needed was to make sure we didn't miss our flight due to the incompetence of the Ryan air staff checking baggage. But actually even before that, you need to be aware that you'll pay another $15 if you are in the same situation we were in and are unable to print your boarding pass. When we arrived to check baggage their automated system was not working. This appeared related to payment however there didn't appear to be anyone in the long line able to do this. We were subsequently sent back and forth about six different places in order to Just check our one piece of luggage each. One of my friends was directed to a separate line at one point and the agent started yelling at us while we were in line. There was only one poor woman who knew what she was doing having to handle several of us who were angry (not just us), as well as a long line of passengers trying to also check their bags. As I said I would not fly Ryan Air again if you paid me! In the long run you pay more between their "extras" and the aggravation."
Pros: "The flight arrived on time."
Cons: "It was a very rough landing, the roughest I've ever had. Also the airline tries to gouge people by having unexpected costs such as that for luggage. No baggage is included but that is in the fine print or not explained at all so when you get to the airport you have to buy luggage for the flight which unsurprisingly, is more expensive at the airport rather than online."
Cons: "I checked in online to avoid the fee yet when I arrived they claimed I didn't fully finish the check in process so they charged me 135 pounds for 3 of us. The website was horrible and kept dropping me so after I chose the extras, paid with my credit card, and received the billing confirmation I thought I was done. I even showed them the email but they played hardball and made me pay the fee. Funny thing was they had all the passport information they needed because I really did check in online so all they had to do was push a button to print out my boarding pass. Biggest ripoff ever!"
Pros: "NOTHING. Absolute worst company, not just airline company I have ever dealt with."
Cons: "Disappointed with the lack of transparency. They charged my friend and I 90 Euros for not checking in online. The flight cost was 40 Euros....Give me a break. I was abroad and didn't have access to a printer seven days before I was notified of this action. Additional charge of 150 Euros for checking 4 bags. The cost of the one way ticket for the two of us was 80 Euros yet the extra fees were 240 Euros. Give me a break! The seats are uncomfortable and then they broke my golf driver in my bag. I haven't even tried to claim that with this airline because they don't care about their customers. Never again and I would suggest to anyone to stay away from Ryan Air. Least transparent company I have ever used."
Cons: "Very poor boarding process, it is priority first then a free for all for everyone else. Don't enforce the policy of having people put at least one item under their seat. Also, didn't realize I had to make my baggage arrangements when i booked the flights. I will never use this airline again. It is horrible."
Airlines flying to Verona have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Verona
Masks required on board, masks provided on flights to Verona
Social distancing seating
Middle seats unavailable to book on flights to Verona
Testing for antibodies, testing for symptoms for flights to Verona
Waiving of change fees. Search flexible flights to Verona