|"Most friendly & helpful staff"||(in 295 reviews)|
|""Great location, exceptional and comfortable room.""||(in 278 reviews)|
|""Comfortable bedding, friendly staff, superb location""||(in 133 reviews)|
|"this hotel never fails me"||(in 62 reviews)|
|"Sofa bed is not very comfy."||(in 11 reviews)|
|"Bathrooms in pool area were basic."||(in 39 reviews)|
|good location||in 659 reviews|
|staff were friendly||in 653 reviews|
|room is clean||in 630 reviews|
|great hotel||in 312 reviews|
|bed is very comfortable||in 309 reviews|
|breakfast buffet||in 271 reviews|
|club lounge||in 213 reviews|
|walking distance||in 180 reviews|
|swimming pool||in 165 reviews|
|near to shopping mall||in 151 reviews|
|street food||in 150 reviews|
|penang||in 127 reviews|
|golden sands||in 54 reviews|
|free shuttle||in 47 reviews|
|jen||in 36 reviews|
|newly renovated||in 20 reviews|
|sofa bed||in 20 reviews|
Filthy sheets. They don't replace bed linens at all!!!
The bed linens are filthy. There were even nasty sweat marks on pillow cases. Housekeeping came and appeared aware that sheets have not been changed. I will never stay in this hotel again.
Good hotel in city centre.
Executive suit, supportive staff, breakfast and the serving staff
Lifts - non operative and took long time.
This comfortable hotel in George Town offers complimentary wireless internet, as well as a hair salon and a beach shuttle service. It also provides a sauna, massage services and a limousine service.
Guests can enjoy relaxing or working out in the hotel's swimming pool and gym. There is also free public parking on site for guests with a car. Those staying at the property can also appreciate city views from the in-house fitness centre.
The rooms offer tea and coffee making facilities, an in-room safe and a refrigerator. They all have a telephone, ironing facilities and a desk.
JEN Penang Georgetown by Shangri-La has its own on-site restaurant, ideal for those who wish to eat in. In the evening, guests are able to relax in the lounge bar. For guests spending the day out, the hotel provides packed lunches if required.
Penang International Airport is around a 25-minute car ride from JEN Penang Georgetown by Shangri-La and Penang Ferry Terminal is within walking distance. It is just two minute's stroll from Komtar.
based on 3,408 reviews
Policies vary by room type and provider.
JEN Penang Georgetown by Shangri-La is located at Magazine Road 10300 Malaysia, 0.3 miles from the centre of George Town. Khoo Kongsi Temple is the closest landmark to JEN Penang Georgetown by Shangri-La.
Check-in time is 15:00 and check-out time is 12:00 at JEN Penang Georgetown by Shangri-La.
Yes, JEN Penang Georgetown by Shangri-La offers free Wi-Fi.
Yes, JEN Penang Georgetown by Shangri-La offers free parking.
No, JEN Penang Georgetown by Shangri-La does not offer free airport shuttle service.
JEN Penang Georgetown by Shangri-La is 8.8 miles from Penang Intl. JEN Penang Georgetown by Shangri-La is 53.9 miles from Alor Setar.
No, pets are not allowed at JEN Penang Georgetown by Shangri-La.
Yes, JEN Penang Georgetown by Shangri-La has a pool on-site.
JEN Penang Georgetown by Shangri-La has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.