Overview

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Cititel Express Penang

No. 123, Nordin Street, George Town (Penang) 10300, Malaysia
+60 4259 1188

£27+

Overall guest ratings

7.6/10 Good
Based on 3,517 reviews

Review highlights

  • 9.5
  • 9.4
  • 8.6
  • 4.9

Good to know

  • Clean rooms
  • Great shopping
  • Modern Hotel

Nearby

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    About

    Cititel Express is the epitome of a Smart, Clean and Simple hotel for both leisure and business travelers in Penang. Ideally located in the heart of George Town, our hotel offers convenience for guest with excellent service, comfortable guestrooms, delectable cuisine and other modern facilities.

    Located centrally in the city of George Town, this historical site was famously known as Wembley, where theatrical troupes ranging from European and American operetta and vaudeville, Chinese opera inclusive of Javanese tonil entertained the local populace. Governed by strict heritage preservation guidelines, this locale is till surrounded by colonial shop houses.

    Just 5 minutes from the Penang Ferry Terminal and a mere 20 minutes drive from Penang International Airport and both Penang Bridge, Cititel Express Penang is within walking distance to key Unesco Heritage sites and several street arts depicting olden day iconic characters and trade. With several eateries and shopping outlets close by, Tanjung Bungah and Batu Feringghi beach is a 30 minute bus ride.

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    Cititel Express Penang

    Amenities

    • Concierge service
    • Laundry service
    • Restaurant
    • Air-conditioned
    • 24 Hour Front Desk
    • Airport shuttle (surcharge)
    • Babysitting/child care services (surcharge)
    • Pets not allowed
    • Storage available
    • Free Wi-Fi
    • Non-smoking rooms available
    • Facilities for disabled guests
    • Internet
    • Room service
    • Free parking
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    7.6 Good
    Based on 3,517 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      8.5 "Great parking, according to 85%."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "100% thought parking was inexpensive."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.5 "City centre within easy reach, said 95%."
      10.0 "Near to public transport, according to 100%."
      8.0 "Easily accessible by car, said 80%."
    • 9.4 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.6 "96% said it was a stylish hotel."
      9.4 "94% enjoyed the friendly atmosphere."
    • 8.6 "Generally very clean."
      8.8 "88% said rooms were clean."
      7.8 "78% thought it was clean."
      7.1 "71% said the bathroom was clean."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.9 "Housekeeping was great, according to 79%."
      8.0 "Management was excellent, said 80%."
    • 5.8 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 4.9 "Rooms are not good."
      0.8 "92% said rooms were small."
      2.2 "78% thought they were poorly maintained."
      4.1 "59% found problems with the furniture."
      1.7 "83% thought the tv was sub-standard."
    • 3.3 "Breakfast is below average."
    • 2.4 "Quite uncomfortable."
      0.8 "92% said rooms were small."
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    Overall rating

    7.8 Good
    Based on 1,547 reviews
    • 9.6 "Terrific location."
      8.7 "Great parking, according to 87%."
      9.6 "96% liked the proximity to shopping."
      10.0 "100% thought parking was inexpensive."
      9.6 "96% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 9.5 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
      9.5 "95% enjoyed the friendly atmosphere."
      9.7 "97% said it was a stylish hotel."
    • 8.4 "Generally very clean."
      8.5 "85% said rooms were clean."
      8.0 "80% thought it was clean."
    • 8.1 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.7 "77% thought the service was very professional."
      7.6 "Housekeeping was great, according to 76%."
    • 5.9 "Internet is average."
      5.5 "55% thought the wifi quality was ok."
    • 5.1 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      5.4 "For only 54%, the bathroom was ok."
      6.8 "Only 68% thought the shower was ok."
      6.9 "Cleanliness of the bathroom was average, said 69%."
      5.3 "53% thought the bathroom was big enough."
    • 3.7 "Breakfast is below average."
    • 2.6 "Quite uncomfortable."
      0.6 "94% said rooms were small."
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    Overall rating

    7.4 Good
    Based on 914 reviews
    • 9.8 "Terrific location."
      9.8 "98% liked the proximity to shopping."
      8.7 "Great parking, according to 87%."
      10.0 "100% thought parking was inexpensive."
      9.7 "97% liked the proximity to sightseeing."
      9.6 "City centre within easy reach, said 96%."
      10.0 "Near to public transport, according to 100%."
    • 9.1 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
    • 8.7 "Generally very clean."
      9.0 "90% said rooms were clean."
      7.6 "76% thought it was clean."
    • 7.9 "Good service."
      9.1 "91% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
      8.2 "Housekeeping was great, according to 82%."
    • 5.4 "Internet is average."
    • 4.5 "Rooms are not good."
      0.7 "93% said rooms were small."
      2.3 "77% thought they were poorly maintained."
      3.4 "Air conditioning was criticized by 66%."
      4.4 "56% found problems with the furniture."
    • 3.2 "Awful breakfast."
    • 1.8 "Quite uncomfortable."
      0.7 "93% said rooms were small."
      3.4 "Air conditioning was criticized by 66%."
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    Overall rating

    7.4 Good
    Based on 386 reviews
    • 9.5 "Awesome vibe."
      10.0 "100% thought, the hotel was modern."
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
    • 9.0 "Perfectly clean."
      9.1 "91% said rooms were clean."
      8.1 "81% thought it was clean."
    • 8.9 "Good value."
    • 8.2 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 5.8 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
    • 2.9 "Awful breakfast."
    • 2.8 "Quite uncomfortable."
      0.6 "94% said rooms were small."
      3.0 "Air conditioning was criticized by 70%."
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    Overall rating

    7.9 Good
    Based on 668 reviews
    • 9.5 "Terrific location."
      9.7 "97% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to sightseeing."
      10.0 "Near to public transport, according to 100%."
    • 9.4 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.4 "94% said it was a stylish hotel."
    • 8.7 "Generally very clean."
      9.0 "90% said rooms were clean."
      7.8 "78% thought it was clean."
    • 7.9 "Good service."
      9.2 "92% found the staff to be very friendly."
      7.4 "74% thought the service was very professional."
    • 5.9 "Internet is average."
      5.3 "53% thought the wifi quality was ok."
    • 5.0 "Rooms are ok."
      5.1 "For only 51%, the bathroom was ok."
      6.9 "Beds were acceptable for 69%."
      6.5 "Only 65% thought the shower was ok."
    • 3.3 "Breakfast is below average."
    • 2.5 "Quite uncomfortable."
      0.8 "92% said rooms were small."
      2.5 "Air conditioning was criticized by 75%."
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    Hotel type
    Friends Hotel
    Guests recommend this for traveling with friends.
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Good to know
    "Clean rooms"
    "Great shopping"
    "Modern Hotel"
    data provided by TrustYou

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