|"Great staff big rooms."||(in 103 reviews)|
|"Very clean and nice rooms"||(in 5 reviews)|
|"The room was comfortable and immaculate."||(in 91 reviews)|
|"Younger crowd were playing loud music"||(in 1 review)|
|"Front desk staff was not organized"||(in 11 reviews)|
|"No microwave in the room."||(in 47 reviews)|
|microwave in the room||in 266 reviews|
|staff was friendly||in 211 reviews|
|breakfast should be included||in 198 reviews|
|bed was very comfortable||in 127 reviews|
|great location||in 119 reviews|
|front desk||in 82 reviews|
|hotel was clean||in 70 reviews|
|breakfast area||in 42 reviews|
|bathroom was small||in 15 reviews|
|great selection||in 15 reviews|
|richmond||in 8 reviews|
|several times||in 7 reviews|
|clean and nice||in 6 reviews|
|allow pets||in 3 reviews|
|playing loud music||in 3 reviews|
All’s well that ends well
Room, even though it wasn’t what was originally requested in the booking site, was quiet, clean, comfortable, and satisfying. We had requested - and were confirmed for - a “high floor” room, only to find ourselves on the second floor. The room turned out fine, and the helpful staff refunded the extra cost of that “high floor” room.
Just the initial annoyance of the booking snafu.
Hyatt at Innsbruck good, except safety concern
Hotel was clean, comfortable and had all the amenities necessary for my stay. Location great. Loved the shuttle service as I was without a car.
The power continually went out for 20-30 minute intervals starting at 5am in the morning And continued to go out for periods of time throughout the morning. No notification from staff as to what was happening. I later understood from the shuttle driver when I asked, it was caused by an outside source with the electric company, but notification from staff would have been helpful, especially when you are on the 6th floor and the elevators and phones were effected and I was traveling on my own. Even just a comment at check out that morning would have been helpful.
Nothing to complain about
Everything was clean, the staff was friendly and helpful, and we had a wonderful stay. Would definitely stay again!
The only issue I had was trying to use the PrintMe system they had.. my document would not print and the front desk was busy, so I just left it. No big deal though
The staff was very personable, friendly and helpful. It was my daughters birthday and they even gave us a cupcake for her at midnight. The room was spacious and the beds were very comfortable. I would definitely come back.
"Located in Innsbrook, this hotel is 1.2 mi (2 km) from Children's Museum of Richmond and 2.3 mi (3.7 km) from Short Pump Town Center. Regency Square Mall and Henrico Doctors' Hospital are also within 6 miles (10 km). "
based on 868 reviews
Policies vary by room type and provider.
All existing Hyatt Place Richmond Innsbrook reservations made before 1 April 2020 that are for arrivals through 30 June 2020 can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. Any Hyatt Place Richmond Innsbrook reservation you make between 2 April 2020 and 30 June 2020 – for any future arrival date – can be changed or cancelled at no charge up to 24 hours before your scheduled arrival. This includes Advance Purchase Rate reservations. For more information, visit the Hyatt Response to COVID-19 page.
Hyatt Place Richmond Innsbrook is located at 4100 Cox Road, 4.3 miles from the centre of Glen Allen. Meadow Farm Museum is the closest landmark to Hyatt Place Richmond Innsbrook.
Check-in time is 15:00 and check-out time is 12:00 at Hyatt Place Richmond Innsbrook.
Yes, Hyatt Place Richmond Innsbrook offers free Wi-Fi.
Yes, Hyatt Place Richmond Innsbrook offers free parking.
No, Hyatt Place Richmond Innsbrook does not offer free airport shuttle service.
Hyatt Place Richmond Innsbrook is 17.5 miles from Richmond Byrd Intl. Hyatt Place Richmond Innsbrook is 58.2 miles from Charlottesville Albemarle.
Yes, Hyatt Place Richmond Innsbrook is a pet-friendly hotel.
Yes, Hyatt Place Richmond Innsbrook has a pool on-site.
Hyatt Place Richmond Innsbrook has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.