Would you like to save as your currency permanently or for this visit only?
The quality service, restaurant and breakfast Hard to find
The bathroom needs renewing
The comfortable of room
you should take it out of your offerings location, structure, neighborhood, price
The informations the staff gave about all the questions I asked them. I liked the hotel. This question doesn't apply.
We chose this hotel for the convenient location to explore lakes area and also Milan without having to drive into the city. It was perfect for this and the friendly, helpful staff,the facilities provided throughout the hotel, and the spacious room were excellent.
the rooms were large and very clean. staff were helpful the location.its in the middle of nowhere.theirs no resturants or anything close by.
Room, food far from city center, staff service moderate especially in the restaurant
Near train station. Decor..terrible location.. Cocks crowing for hours on property. Extremely cheap finishes.
As I travel to an exibithion in RHO the location is ok. It's between the town and the fairground. Just prepare to spend 20/25€ per taxi service to go to town or to the fair.
Lack of staff able to iron a shirt at 10pm. No housekeeper services available.
location. Right next to the Duomo and the Galleria. the breakfast room was a little pathetic. the chairs cut off the circulation to your lower legs and your feet fall asleep.
The staff was extremely helpful and they spoke English very well.
it was cold in the room
Location, Hotel Bar
Great location by the Duamo accompanied by helpful and efficient staff behavior
Style and comfort, very close to the Doumo I would have liked more cleanliness of the room and bathroom, especially, from the very first day, but this was corrected in next day
very very nice position near Duomo. You can walk to the metro by walking. Hotel stuff are very helpfull and do their job well.
the staff were excellent - very inviting and welcoming. the room was very modern and clean and the bed was very comfortable. very close to all shopping and restaurants - excellent location.
central location & room we had was grand and spacious breakfast was so-so but then
all was excellent
nothing of notes building lot, noise, there wasn`t information concerning closed swimming-pool at your website chip decorative lining is used along with antiques there isn`t very considerate staff at the reception
- Luxury. - The Value.
Concierge service was top notch; bar was gorgeous and lively in old world style; top line luxury hotel. Location was a bit out of the way, but still within walking distance of city center (and the hotel provides complementary car service, but only at certain times)
Very upscale with an attentive and helpful staff. The facilities and decor are kept in impeccable shape. The hotel is near the train station and there is a limo service to Piazza Duomo. Room service, mini-bar, and restaurant seemed excessively expensive, as is the charge for internet service.
Very curteous concierge staff and personnel in general. Very clean.
In a way we feel we did not stay in the Hotel Principe Di Savoia but in a separate, lesser quality annex building. We did not get the experience we expected or paid for. As above.
All the staff were nice and polite Spotless rooms - cleaned x2/day Attention to detail Top quality food Loved the chauffeur service to the town centre (free service x3/hr!) Will definitely stay there again NA
The quality of service,food and accom The swimming pool and fitness gym was closed for refurbishment
High grade of services, perfect employees, nice room
for us not much was positive about this hotel unfortunately, we would definitely not go to this hotel ever again overpriced for five star hotel, poor hygiene in jacuzzi (growing mold on the side), tv did not work at first, nothing included in the initial room rate, exorbitant extra costs like 120 euros per night for pets (!!!), 22 euros or more per day for simple internet use, reception then also tried to charge us 20 euros extra per day for the already included buffet breakfast (the excuse was that american breakfast costs more than the continental breakfast, which was not advertised on the internet), taxi and concierge staff at the hotel entrance making fun and jokes about hotel clients in italian (unfortunately we understand italian very well...), tiny rooms, car key is taken away with or without the hotel client's permission and car is far away.
Friendly staff, good location, value for money
The location and the lake-facing balcony room. In November, the town is mostly shut down.
for milano good price adn for italy not bad breakfast the room was very small and old furnished...
The hote is situated only 200 meters from Milan's main train station, there's free internet connection, the breakfast buffe is good. It is completely nonsmoking hotel. I would like more open t.v. channels.
The hotel well located. A good value for money hotel. My rating 9.5/10 No almond crossants anymore.....oh well.
Everything! Brilliant staff, brilliant location, brilliant weather! The breakfast was unbelievable.
I Liked The Mini Bar In The Room With Free Soft Drinks And Water, Also The Breakfast Was Excellent With a Great Selection Of Hot And Cold Food, The Staff Were Very Friendly And Helpfull.
Great location just outside the central station and metro at the end of the street. Complimentary tea/coffe/water/snacks in the lounge. Great breakfast. Hotel staff very friendly and efficient. nothing.
location the room as per the booking was superior double but was not up to the mark.
I liked the room, bathroom, clean bed every day, I liked the breakfast, the vicinity of the Piazza Duomo
Location and friendly staff.
location, value for money, amazing breakfast
Most the location
An extremely highly professionally run hotel, friendly & very informative staff. I required a doctor and the restaurant provided special dietry needs without any fuss.
Clean, comfortable rooms. The staff was helpful and polite. Awesome breakfast spread!
politeness, and discreet staff
The check in procedure was really quick, they spoke English to us and gave us all the details we needed, then let us get on with our short break.
We arrived in Milan in the AM and the hotel allowed us to check in when we got there even though it was well before the check-in time.
The location of this hotel, only 5 minutes from the center, close to Duomo and the metro too. The staff were all helpful, the buffet breakfast had a good selection to choose from and was all very nice and fresh.
Professionalism and helpfulness of staff; excellent breakfast, choice of daily newspapers, etc. There were ashtrays in my "non-smoking" room; the walls and floor were dark.
i booked for 2 standard double rooms and they upgraded to executive room the room was spacious with modern facilities. . especially bathroom was very good. breakfast was good and fresh. i had lunch at hotel restaurant as well the food was tasty as well. when i check in there is group tourists and it took long time to check-in. the receptionist was very unkind and he really annoying me. even i remember his name. but, when i check-out, the guy with glasses was extremely helpful and kind he was very busy though.
The cleanness and facilities nothing
Good service, nice room, colorful breakfast, all you need No
Good location, good breakfast, nearby shopping area. staffs were cold, not so freindly.
room was nice soap
Breakfast buffet, bed, cleanliness Strange shower solution with large see-through glass towards bed
We received superior room instead of standard with no additional costs. The room was nice and comfortable, well designed, really nice bathroom. The breakfast in the hotel is tasty with many things to choose. Staff is friendly and helpful. The hotel is well located, very close to the Stacione Centrale and metro. We will definitely choose the hotel when we are in Milano again.
Nice lounge area with light snacks in the early evening. No coffee pot in the room. But that's typical for Europe.
Мery nice design, all new, the room was very spacious, very nice modern hotel It was little bit cold in the room
Location, Value for money, efficiency, Taxa right outside Not very important, but mentioned here anyway: the view from the window, the bathroom was somewhat worn
New refurbished rooms are great (but not all floors, other are nice too), nice breakfast
Hotel staff were very friendly and helpful. The design of the hotel and the new refurbished rooms were really nice. Excellent choice for your stay at Milan.
Close to city centre The rooms are ancient and the price was so high. Would never stay again.
The location in the Milan city centre, just 5 minutes walking distance to Dome. The unaccommodating/uncordial staff at the reception. / The waiting: for check-in, for check-out, to get a table at breakfast during apparent peak-time, to find a table in the hotel lobby-bar during saturday daytime as they were hosting a conference.
Excellent breakfast. Great location Price for internet access was excessive
great hotel serving a huge breakfast selection, staff friendly, brilliant location near to shops and sightseeing,
the receptionist , Mr -i dont remember his name -help us with our flight cancellations in order to return to athens -he was exceptional the room was not very nice as the ones in the hotels internet site
good location for Duomo and shops breakfast was too busy and not enough food or staff
Breakfast buffet, reception's assistance & location (Milan)
Very comfortable and nice hotel. Good services and very kind staff. The windows were dirty and couldn't look out. The surroundings are not that nice.
breakfast was great
size of room no
The big and perfect bed
the hotel staff was very nice and communicative. The location is good, regarding the fact that in 10 minutes you are in the center of the city. the breakfast could be improved.
Bad quality of the breakfast and bad quality of the restarant
Room was too cold, seem heater heat up to the temp set.
Appreciated car parking. Great and helpful staff. Great location near subway. Greatly appreciated currency exchange service. Good breakfast.
Our stay in Milan was excellent. Clean room, good service. The receptionists we're very helpful as far as directions and references to restaurants. No complaints!!
Front desk staff very helpful advising us about the train. They provided us a box breakfast since we had to leave at 5am. Called the taxi for 5 am pick-up. Also provided me with nail polish remover. Even gave us a suite. Great buffet breakfast. Front desk staff called a taxi for us on the wrong morning & called us at 5 am to say it was there.
The hotel was very well situated, 1-2 mins from the underground station and a few stops from all the sights. I felt more information about the hotel and the facilities would have been very useful( a book in the room, with details of the facilities)
We had a great time Hotel was beautiful. Our room was lovely and big with a nice balcony. Room service was excellent too. Will definitely return.
he wortste hotel ever been..... should be rated as one star even less i was shocked of the place its petty to be called Le Meridian very old very dirty very awful
Staff is excellent and take care about details. They also noticed that it was my birthday and they sent to my room a cake and a bottle of excellent Spumante
The lovely fruit and sweets when we returned to our room. The location was not near the sites we were interested in seeing.
Convenient location right by central train station.
the rabishest hotel i use it so far.
Good location Concierge not very helpful/knowledgable for a 5star hotel
easy access to central milan
Friendly, Comfortable + Fantastic Breakfast Location, Very close to Central Station. Not good area
nice room, very good restaurant
location, and room size old equipement (TV, and phone not functioning), AC not functioning as well.
The Location of the hotel is perfect. There is not enough place to park the car. We are the first time in Milano, it is hardly to find the Entrance.
Very central and unique location right in the heart of Milan. Attentive and charming staff who were very helpful and courteous. Special thanks to the reception staff, the doormen, and Sabrina.
Checking out The hotel was suffocating. And the outside temperature was only 14. AC barely worked and the staff was unresponsive. Room was tiny for 563 Euro and plain. Wouldnt stay here for free.
Good kitchen, very frendly and helpful staff, good location for shopping and for people wishing to see Milan city centre.
The location, stuff and interier is wonderfull!!!! the staff was fairly helpful.
Exclusive, effortless luxury right in the centre of Milan. Location is superb! The breakfast was very disappointing for a hotel of this quality. The rolls were dry and the service very slow with coffee arriving 15 minutes after the rest of the continental breakfast.
I do like the location and the service of the hotel and the interior design of the room
Centrally located, staffing excellent, helpful and charming. Perfectly located for shopping. Bed was excellent.
The location is good, but the hotel does not deserve 7 stars - we have stayed in 6 ans 7 star hotels and expected something similar. This one would have to struggle for 4 stars! A disappointment! Bell boy did not help us with luggage until we asked. Receptionist was at the phone with someone else while showing us the room. The room/bathroom has very unpleasant smell, and mould on the wall. Breakfast was expensive (25 eur/pp) but bad. Valet parking too expensive (75 eur/night) but service slow. Room small, lights not working well, overall dark and cold experience. They brought us hot water for tea which smelled of old coffee. Stale biscuits served with the coffee.
We enjoyed our stay at the hotel. Breakfast was good and the staff helpful. The fact that it's very close to Milan Central Station is definetly a plus.
Location right next to Central train station, and not far from city centre. Modern, clean, comfortable. Great staff. great value.
Hot drink making facilities, comfortable clean bed, bath as well as shower. no English speaking facilities on TV also pay films for UK travellers are old. CNN was not working nor Bloomburg which is free not able to be viewed could not get latest news.
Comfortable and equipped room, perfect location for travellers, great breakfast. 100 meters from a shuttle to Malpensa, safe surroundings despite the reputation of the area. The default check out time is late
Excellent location, helpful staff, Quiet and comfortable. Great breakfast!
Room was a bit old and front desk staff was not very friendly. However the buffet breakfast spread is good, hotel is very close to the main train station (you can see it once you get off the airport express bus, on the left of the station) and the greatest plus point is their wonderful bed and pillows! You can actually select the type of pillows you want...only learnt of this on checking out :p The room we stayed in was old (room 608) and was odd shaped. The bathroom is very small and the shower 'cubicle' has no proper stall with only a shower curtain to kee the water from wetting everything else.
the people were nice, the "coffee/tea bar" was great. it was so close to the station
Location- just right. The stay was very pleasent. Price is worth the value. The breakfast staff was very freindly. The hotel is more like a 3 star - The room was a little old wide but with an odd shape.
Good location just a walking distance to the airport bus stop, central train station, metro, bus station and tram. The drain in the shower room didn't work properly.
Concierge and staff keen to help. The breakfast room is well serviced and table clothes changed for each guest. There is a large range of fruits cereals and cappuccino. Cooked food is provided Hot water was cold, having to be run off for several minutes before it wamed up enough to use. Its not inconvenient but you can imagine the waste.
convenient location (right next to the station). Beautiful rooms and decor. Very helpful staff. Great price.
The courtesy of the staff. Everyone was absolutely fantastic, from the doormen to the guest relations manager Anja. The rooms and the corridors are a bit too dark and the room furnishings a bit too austere.
all mentioned above. location, service, room space (stayed at normal double)/ expensive but it is worth of it. nothing
The room Food
The staff are very good and helpful The breakfast buffet
top area for shooping
The room was excellent Poor service with ridiculous prices
Lage, Ausstattung, Service! Needs refreshing, carpet shows spots! Garage billing for one night € 57,-- (your indication € 50,--) appears to be excessive!
The Westin was the 3rd hotel we stayed at in Milan after the first hotel (a boutique) being a massive disappointment and the second hotel trying to double the price on the second day. Arriving at the Westin you are greeted with old world luxury and modern amenities. Staff were superb, bed lovely, location impeccable. As a soiled gal from Manhattan- this met and exceed expectations!
the location is good because it is near the center of the city the room was not comfortable and I complained about the noise that disturbed me
the staff only i have stayed at the westins in america and this one was the worst the food was awful breakfast and dinner i would never stay at that hotel again not worth the money i paid for 1 night an absolute disgrace
great stay . my favorite hotel in milan
The quality of the hotel doesnt match the price
it was nice hotel and clean the parking fee too expencive (40eruo)
staff very helpful and friendly. good spa treatments
room service dıd not replace empty bottles.
the location and the staff are really friendly the health club should be better in such nice hotel
I highly value hotel staff and they willingness to help us with things such as restaurant selection/rreservation. There is currently large problem in getting to the hotel from North of Milan due to major construction in surroundings
1 Location is perfect for shopping! Just this! When they gave me the key from the room! The room was dirty! After they are changed the room! Air Condition system was broken! Lamp in the toilet was broken!
Service is good, the location is excellent for shopping in Milan The classic number is not comfortable and very small, it was street view and it was very noisy in the morning.
Although we had a reservation for 3 nights, we've stayed there only one night because the conditions were like a 2 stars hotel.
The bar and the staff there was a funny distinctive smell in the room and I don't know what was the cause.
I stayed for two nights the location of the hotel is exellent for somone who wants to do shopping in melan the colors and design of the rooms is outdated and the reception and lounge area is dim and lacks artificial lighting
Good location, helpful staff, decor and Trattoria Bagutta on Via Monte Napoleone The terrace on our room was a bit grubby, silly internet prices and no internet in room other than the tv.
reception staff wereunbeliveble bad.
The service was very good. The concierge advise very helpful. The location from our point of view was perfect with the shops and Duomo all close. We never ate in the hotel however I understand the restaurant to be very good.
staff was very helpful and accomodating photos at booking.com indicated swimming pool, but ther4e is no pool. The spa was closed during our stay
I have always found the Carlton to have all ready upon my arrival. My room was available and all was in order. The staff is always very helpful and informative. You cannot beat the location of the hotel to the great shops. The one thing i find about my stay to need updating is the comfort of the bed. Mattress, pillows and possibly softness of sheets need some change. It is not the most comfortable.