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We liked the kind staff, location, sea and mountain views, excelent food and ambience of art and tradition. Lack of air conditioning
Stuff was very friendly and helpful. Room was big and tidy, located in the city center. No noise so I could get a good sleep. Really nice!
Friendly staff, central location, large room with view of mountains, clean facilities, good shower, relaxed athmosphere. Slightly oldfashioned, basic furniture, breakfast and overall value for money could be improved.
the room was big the bathroom was very small,no fan or air conditioning
nothing. poor value and quality
Gentlemen on reception (I guess it was owner or manager) was very kind and nice to chat with. Restaurant was very good as well. It is a matter of preference, but I didn't like water mattress I got on my bed. And it was a bit too cold in the room as well.
We enjoyed the friendly and relaxed atmosphere of the hotel. Possibly the fact it was on a hill and we had a hell of a job finding the right entrance! Great once there.
The hotel and staff were wonderful, the rooms provided great comfort and elegance. The spa was being refurbished, this was one of my reasons for booking so I was upset at not being able to use the facilities. This shouldn't be shown as an option on their hotel description.
The staff was very attentive all the time.
Excellent location, lovely lake view, friendly staff, nice menu at the Panoramic Cafe. The hotel is abandoned by 8pm, the TV was too small to enjoy the Fifa game, and the worst offense was the noise level on a Saturday night by noisy local teenagers right outside our window. For 3 hours, we, along with our neighboring rooms, were screaming out the window for some quiet. It was as if the hotel staff knew we were stuck and could not call for help. Not appreciated with a 4 hour drive home thereafter. BIG minus.
The hotel staff are very welcoming and helpful. The hotel stands right on the lake shore and the scenery is beautiful. The room was very spacious and spotless clean. For the price, one would expect a better breakfast with more choices. Considering that there are no staff present during the night - hence, no reoom service - the minibar should be stocked with at least one kind of food and not only drinks.
wonderful room with great view of the lake from large balcony
It was very difficult to find it.
location no internet avalible,the price too high for the hotel
The location was very good and suited our purpose in visiting Gmunden. a spectacular view. The hotel was modernish yet very tired and lacking in character or charm. The bed was uncomfortable and only one pillow each was not enough. The postage stamp TV with no satellite/cable is not what I expect in a euro 170/night hotel. breakfast was definitely unspectacular. I was not aware of the parking charge before booking.
Nothing much, unfortunately Yes. No proper entrance for the hotel. It is a common entrance with a restaurant! No direct access! The hotel is in a pedestrian street. Poor room service and barely none.
View from hotel room and restaurant balcony Directions and hotel signs are totally inadequate
The restaurant was rahter good and hotel staff was very kind.
It's breakfast. There were 2 single beds put together to form a double bed and 1 bed had a "firm" and the other a "very soft" mattress. We both like firm mattresses! Also, there were only 1 pillow available per person in the room and we had to ask for extra ones...
Staff was very kind and hepful. Equipment of the hotel and my room was great. I had read critics among reviews that hotel has old-fashion furniture. I think if someone put up at such a hotel the typical facilities belong to its atmosphere. It was really intimate. The size of the room was also great. And the hotel has a good wellness area. Breakfast was excellent alike. It is a bit far from the center, but if you book a room in this hotel, you know it, because you can check it on the map.
Lovely old castle, full of character and very friendly staff. Nicely equiped spa centre in the gardens - great position overlooking the lake. Room had balcony. Good breakfast. The restaurant was closed for a private function. Some tables should have been left available for guests.
Friendly staff. lake front location
Taking strolls in the town and relaxing in the beautuful hotel garden and enjoying the view from the hotel.
Beautiful lakefront location. Spacious room with a view. Well-functioning LAN access in room, without extra charges.
Beautiful, lake side location, great service and terrific breakfasts and dinners
We are more than sattisfied. Friendly, personal attitude, best service, excellent dinner and breakfast. Just to advise!