Overview

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Arcotel Onyx Hamburg
Top Luxury Hotel

Reeperbahn 1, 20369 Hamburg, Hamburg, Germany
+49 40 209 4090

£74+

Wed 7/12 Check in
Thu 8/12 Check out

Overall guest ratings

9.2/10 Excellent
Based on 14,511 reviews

Review highlights

  • 9.7
  • 9.6
  • 9.2
  • 5.3

Good to know

  • Clean rooms
  • Friendly service
  • Modern Hotel
  • Stylish Hotel

Nearby

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    About

    With a stay at ARCOTEL Onyx Hamburg, you'll be centrally located in Hamburg, steps from Imperial Theater and Panopikum. This 4.5-star hotel is within close proximity of Operettenhaus and Quatsch Comedy Club.

    Rooms

    Make yourself at home in one of the 215 air-conditioned rooms featuring minibars and flat-screen televisions. Your room comes with a pillowtop bed, and all rooms are furnished with double sofa beds. Complimentary wireless Internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.

    Amenities

    Take time to pamper yourself with a visit to the full-service spa. If you're looking for recreational opportunities, you'll find a health club, an outdoor tennis court, and a sauna. Additional amenities at this hotel include complimentary wireless Internet access, concierge services, and a television in a common area.

    Dining

    Enjoy a meal at a restaurant or in a coffee shop/café. Or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at a bar/lounge.

    Business, Other Amenities

    Featured amenities include a 24-hour business center, express check-in, and express check-out. Planning an event in Hamburg? This hotel has 592 square feet (55 square meters) of space consisting of conference space and meeting rooms. Guests may use a roundtrip airport shuttle for a surcharge, and self parking (subject to charges) is available onsite.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Concierge service
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • No smoking
    • Bar/Lounge
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Sauna
    • Storage available
    • Laundry facilities
    • Restaurant
    • Express check out
    • Cable or satellite TV
    • Coffee shop
    • Parking (surcharge)
    • Outdoor tennis
    • Terrace/Patio
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    Reviews

    Guest reviews

    Overall rating

    9.2 Excellent
    Based on 14,511 reviews
    • 9.7 "Terrific location."
    • 9.6 "Awesome vibe."
    • 9.2 "Excellent amenities."
    • 9.1 "World class service."
    • 9.0 "Perfectly clean."
    • 5.3 "Food is average."
    • 3.3 "Internet is poor."
    View all review categories

    Overall rating

    8.9 Excellent
    Based on 10,302 reviews
    • 9.7 "Terrific location."
      8.2 "Great parking, according to 82%."
      10.0 "Near to public transport, according to 100%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.0 "City centre within easy reach, said 90%."
      9.7 "97% liked the proximity to sightseeing."
      7.8 "78% thought parking was inexpensive."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "Easily accessible by car, said 98%."
    • 9.6 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.7 "97% said it was a stylish hotel."
      9.3 "93% enjoyed the friendly atmosphere."
      7.5 "75% enjoyed the lobby entrance."
      9.8 "98% thought the hotel was luxurious."
    • 9.0 "Excellent amenities."
      9.0 "90% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
      7.5 "75% enjoyed the lobby entrance."
      10.0 "100% said the facilities were very new."
      9.2 "92% liked the handicap accessible facilities."
    • 8.5 "Great service."
      9.1 "91% found the staff to be very friendly."
      7.2 "72% thought the service was very professional."
      7.3 "73% were happy with the room service."
    • 8.3 "Comfort level is high."
      8.2 "82% said the beds were comfortable."
      8.9 "89% thought rooms were spacious."
      8.7 "87% thought it was pleasantly quiet."
      7.2 "72% liked the big bathroom."
    • 5.0 "Food is average."
      3.0 "70% found the side dishes unedible."
      4.7 "For 53%, the dining experience was not enjoyable."
    • 3.7 "Value below average."
      0.5 "95% said the breakfast was too expensive."
      4.1 "59% said beverages were too expensive."
    • 3.5 "Internet is poor."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.8 Excellent
    Based on 1,160 reviews
    • 9.8 "Terrific location."
      8.3 "Great parking, according to 83%."
      9.9 "99% enjoyed the restaurants & bars nearby."
      9.7 "97% liked the proximity to sightseeing."
      9.9 "Near to public transport, according to 99%."
    • 9.5 "Awesome vibe."
      9.8 "98% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.3 "93% enjoyed the friendly atmosphere."
    • 9.2 "Excellent amenities."
      9.2 "92% thought the building was wonderful."
      10.0 "100% said the facilities were very new."
      9.8 "98% thought the architecture was beautiful."
    • 9.1 "Perfectly clean."
      9.7 "97% thought it was clean."
      8.8 "88% said rooms were clean."
    • 8.8 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      7.6 "76% thought the service was very professional."
    • 3.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."

    Overall rating

    8.4 Excellent
    Based on 725 reviews
    • 9.5 "Terrific location."
      8.1 "Great parking, according to 81%."
    • 9.4 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.6 "96% said it was a stylish hotel."
      9.0 "90% enjoyed the friendly atmosphere."
    • 9.0 "Excellent amenities."
      9.1 "91% thought the building was wonderful."
      9.4 "94% thought the architecture was beautiful."
    • 9.0 "Perfectly clean."
      8.7 "87% said rooms were clean."
      9.8 "98% thought it was clean."
    • 8.6 "Great service."
      9.4 "94% found the staff to be very friendly."
      7.3 "73% said the reception staff was great."
      7.3 "73% thought the service was very professional."
    • 7.0 "Good breakfast."
    • 5.2 "Average value."
    • 5.1 "Food is average."
    • 3.2 "Disappointing internet connection."
      2.3 "77% said the wifi quality was bad."
    View all review categories

    Overall rating

    8.7 Excellent
    Based on 2,321 reviews
    • 9.4 "Awesome vibe."
      9.9 "99% thought, the hotel was modern."
      9.8 "98% said it was a stylish hotel."
      9.2 "92% enjoyed the friendly atmosphere."
    • 9.4 "Terrific location."
      8.0 "Great parking, according to 80%."
      9.8 "98% enjoyed the restaurants & bars nearby."
      9.9 "Near to public transport, according to 99%."
      9.1 "91% liked the proximity to sightseeing."
      9.5 "Easily accessible by car, said 95%."
    • 9.0 "Excellent amenities."
      8.9 "89% thought the building was wonderful."
      9.8 "98% thought the architecture was beautiful."
    • 8.3 "Comfort level is high."
      9.2 "92% thought rooms were spacious."
      7.9 "79% said the beds were comfortable."
      8.4 "84% thought it was pleasantly quiet."
      7.6 "76% liked the big bathroom."
    • 7.9 "Good service."
      9.0 "90% found the staff to be very friendly."
      7.0 "70% thought the service was very professional."
    • 6.3 "Breakfast is mediocre."
    • 5.1 "Food is average."
    • 4.1 "Value below average."
      0.8 "92% said the breakfast was too expensive."
    • 3.1 "Disappointing internet connection."
      2.1 "79% said the wifi quality was bad."
    View all review categories
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Boutique Hotel
    This is a wonderful boutique hotel, as guests say.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Clean rooms"
    "Friendly service"
    "Modern Hotel"
    "Stylish Hotel"
    data provided by TrustYou

    Recent reviews


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