Overview

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Crowne Plaza Hamburg - City Alster

Graumannsweg 10, 22087 Hamburg, Hamburg, Germany
+49 40 228 060

£85+

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Rates

Overall guest ratings

8.1/10 Excellent
Based on 3,258 reviews
See all reviews

Review highlights

  • 8.9
  • 8.9
  • 8.5
  • 5.0

Good to know

  • Very quiet
  • Professional service
  • Friendly service

Nearby

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    About

    Celebrate business success at the Crowne Plaza Hamburg-City Alster hotel, near Lake Aussenalster and 10 minutes' walk from the city centre. You'll be energised by the bright, white and soaring atrium of Crowne Plaza Hamburg-City Alster 's Lobby, located on Graumannsweg in central Hamburg. Our friendly Front Desk staff will direct you to your modern room, or you can sit back with a coffee in our trendy King George Bar . It's 20 minutes' drive from Hamburg Airport to Crowne Plaza Hamburg-City Alster, which sits near the east bank of picturesque Lake Aussenalster. Stroll 20 minutes to Hamburg Central rail station or 10 minutes to Uhlandstrasse subway station . Our Concierge will assist you with personal requests including boat tours at Hamburg's harbour or along the city's plentiful canals, or tickets to musical theatre. Be sure to sample a wide range of regional and international cuisine at the elegant Blue Marlin restaurant. Wireless Internet is free of charge available throughout the whole hotel . Keep your schedule free for some me-time at a peaceful lakeside cafe or join colleagues for rousing musicals at theatres in Hamburg's lively city centre. We strive to make business fun at Crowne Plaza Hamburg-City Alster .

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Safe
    • Storage available
    • Terrace/Patio
    • Concierge service
    • Laundry facilities
    • No smoking
    • Cable or satellite TV
    • Free Internet
    • Parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    8.1 Excellent
    Based on 3,258 reviews
    • 8.9 "Great service."
    • 8.9 "Location is great."
    • 8.5 "Breakfast is good."
    • 6.6 "Internet is average."
    • 5.2 "Average comfort."
    • 5.0 "Pool is mediocre."
    • 4.8 "Rooms are not good."
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    Overall rating

    8.0 Good
    Based on 2,280 reviews
    • 8.9 "Location is great."
      9.2 "City centre within easy reach, said 92%."
      9.1 "Near to public transport, according to 91%."
      9.9 "Easily accessible by car, said 99%."
      10.0 "100% thought it was easy to get to the train station."
    • 8.7 "Great service."
      9.3 "93% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.5 "85% said the reception staff was great."
    • 8.4 "Breakfast is good."
    • 6.3 "Internet is average."
      6.0 "60% thought it was adequately priced."
    • 5.0 "Pool is mediocre."
    • 4.8 "Not very comfortable."
      2.0 "80% said rooms were small."
      0.9 "91% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
    • 4.6 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
    • 4.2 "Rooms are not good."
      2.0 "80% said rooms were small."
      1.4 "86% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.8 "For 82%, the rooms looked old."
      0.9 "91% criticized the small bathroom."
      1.6 "Air conditioning was criticized by 84%."
      0.6 "94% had problems with the shower."
      3.8 "62% found problems with the furniture."
      2.8 "72% said the bathroom was dirty."
      2.0 "80% thought the tv was sub-standard."
      2.3 "77% were disappointed with the minibar."
    • 3.8 "Value below average."
      0.4 "96% said the breakfast was too expensive."
      3.0 "The price was too high for 70%."
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    Overall rating

    8.1 Excellent
    Based on 488 reviews
    • 9.2 "World class service."
      9.6 "96% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 9.1 "Terrific location."
      8.7 "Near to public transport, according to 87%."
      8.6 "City centre within easy reach, said 86%."
    • 8.8 "Breakfast is good."
    • 6.6 "Internet is average."
      5.5 "55% thought it was adequately priced."
    • 5.7 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 5.6 "Rooms are ok."
      5.9 "Beds were acceptable for 59%."
    • 5.3 "Pool is mediocre."
    • 5.0 "Average value."
      0.6 "94% said the breakfast was too expensive."
    • 5.0 "Vibe was decent."
      2.9 "71% criticized the unstylish hotel."
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    Overall rating

    8.0 Good
    Based on 228 reviews
    • 9.0 "World class service."
      8.8 "88% said the reception staff was great."
      7.9 "79% thought the service was very professional."
    • 8.9 "Location is great."
    • 8.6 "Breakfast is good."
    • 7.6 "Good amenities."
      7.5 "75% thought the building was wonderful."
      9.6 "96% enjoyed the lobby entrance."
    • 6.7 "Internet is average."
    • 5.5 "Pool is mediocre."
    • 5.4 "Vibe was decent."
    • 5.2 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.0 "Sufficient wellness & sports facilities."
      2.9 "71% were unhappy with the sauna."
    • 4.4 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      3.0 "70% said rooms were small."
      2.3 "For 77%, the rooms looked old."
      1.7 "Air conditioning was criticized by 83%."
      1.4 "86% thought they were poorly maintained."
      3.5 "65% found problems with the furniture."
      2.1 "79% thought the tv was sub-standard."
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    Overall rating

    7.9 Good
    Based on 260 reviews
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.8 "88% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 9.0 "Terrific location."
    • 8.0 "Breakfast is good."
    • 7.0 "Internet works."
    • 6.7 "Bar is ok."
    • 5.5 "Vibe was decent."
    • 5.0 "Average comfort."
      5.9 "Beds were acceptable for 59%."
    • 4.7 "Rooms are not good."
      2.6 "74% said rooms were small."
      2.0 "80% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.3 "Air conditioning was criticized by 87%."
      3.8 "62% found problems with the furniture."
    • 4.3 "Value below average."
      0.5 "95% said the breakfast was too expensive."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Very quiet"
    "Professional service"
    "Friendly service"
    data provided by TrustYou

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