Overview

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Hotel Residence am Hauptbahnhof

Steindamm 24-26, 20099 Hamburg, Hamburg, Germany
+49 40 280 0360

£27+

Overall guest ratings

6.2/10 Good
Based on 1,831 reviews

Review highlights

  • 7.7
  • 6.6
  • 4.3
  • 3.8

Good to know

  • Train station is close

Nearby

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    About

    Located in Hamburg (Saint Georg), Hotel Residence am Hauptbahnhof is minutes from Schauspielhaus and Arts and Crafts Museum. This hotel is within close proximity of Ohnsorg Theater and St. Mary's Cathedral.

    Rooms

    Stay in one of 30 guestrooms featuring flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes, and housekeeping is provided daily.

    Amenities

    Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.

    Dining

    Take advantage of the hotel's room service (during limited hours).

    Business, Other Amenities

    Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.

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    Hotels.com

    Amenities

    • Free Wi-Fi
    • Internet
    • Laundry service
    • Room service
    • No smoking
    • 24 hour front desk
    • Safe
    • Storage available
    • Concierge service
    • Pets not allowed
    • Parking (surcharge)
    Less More
    Reviews

    Guest reviews

    Overall rating

    6.2 Good
    Based on 1,831 reviews
    • 7.7 "Good location."
    • 6.6 "Average cleanliness."
    • 6.1 "Service is ok."
    • 6.1 "Breakfast is mediocre."
    • 5.2 "Rooms are ok."
    • 4.3 "Disappointing food."
    • 3.8 "Internet is poor."
    • 3.4 "Vibe wasn't good."
    • 1.3 "Terrible amenities."
    View all review categories

    Overall rating

    6.2 Good
    Based on 732 reviews
    • 7.7 "Good location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
      10.0 "Near to public transport, according to 100%."
    • 6.0 "Service is ok."
      6.2 "Only 62% found the staff to be friendly enough."
      6.1 "61% said the reception staff was ok."
      6.2 "Only 62% thought the service was professional."
    • 5.8 "Breakfast is mediocre."
    • 5.0 "Rooms are ok."
      4.5 "55% said rooms were small."
      0.8 "92% thought they were poorly maintained."
      4.7 "53% criticized the small bathroom."
      2.2 "78% had problems with the shower."
      1.0 "90% thought the tv was sub-standard."
      2.1 "79% found problems with the furniture."
      4.7 "For 53%, the rooms looked old."
    • 4.4 "Disappointing food."
    • 3.5 "Internet is poor."
      2.6 "74% said the wifi quality was bad."
    • 3.0 "Horrible vibe."
      2.7 "73% criticized the unstylish hotel."
      0.0 "For 100%, the lobby entrance was sub-standard."
    • 1.4 "Terrible amenities."
      1.4 "86% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      0.0 "For 100%, the lobby entrance was sub-standard."
    View all review categories

    Overall rating

    6.1 Good
    Based on 439 reviews
    • 7.8 "Good location."
      9.9 "99% thought it was easy to get to the train station."
      9.8 "City centre within easy reach, said 98%."
    • 6.5 "Average cleanliness."
      6.7 "Only 67% said rooms were clean enough."
      6.4 "64% thought the cleanliness of the hotel was average."
      6.3 "Cleanliness of the bathroom was average, said 63%."
    • 6.1 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      6.2 "62% said the reception staff was ok."
    • 5.7 "Breakfast is mediocre."
    • 4.7 "Rooms are not good."
      4.5 "55% said rooms were small."
      4.2 "58% criticized the small bathroom."
      0.9 "91% thought they were poorly maintained."
      1.1 "89% thought the tv was sub-standard."
      1.8 "82% found problems with the furniture."
      4.4 "For 56%, the rooms looked old."
    • 4.4 "Disappointing food."
    • 4.0 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.4 "Vibe wasn't good."
      2.8 "72% criticized the unstylish hotel."
    • 1.3 "Terrible amenities."
      1.3 "87% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
    View all review categories

    Overall rating

    6.0 OK
    Based on 109 reviews
    • 7.5 "High value."
    • 7.0 "Good location."
    • 6.6 "Average cleanliness."
      7.0 "70% said rooms were clean."
    • 6.2 "Service is ok."
      6.7 "Only 67% found the staff to be friendly enough."
    • 6.0 "Breakfast is mediocre."
    • 5.2 "Average comfort."
      5.9 "For only 59%, the noise level was all right."
    • 5.0 "Rooms are ok."
      5.2 "For only 52%, the bathroom was ok."
      7.0 "70% said rooms were clean."
    • 1.2 "Terrible amenities."
      1.2 "88% thought the building wasn't nice."
    View all review categories

    Overall rating

    6.3 Good
    Based on 549 reviews
    • 8.3 "Good value."
    • 7.9 "Good location."
      9.8 "98% thought it was easy to get to the train station."
      10.0 "100% liked the proximity to shopping."
    • 6.5 "Breakfast is mediocre."
    • 6.4 "Average cleanliness."
      6.6 "Only 66% said rooms were clean enough."
      6.2 "62% thought the cleanliness of the hotel was average."
    • 5.9 "Service is ok."
      6.4 "Only 64% found the staff to be friendly enough."
      6.5 "65% said the reception staff was ok."
      5.7 "Only 57% thought the service was professional."
    • 5.5 "Rooms are ok."
      5.6 "For only 56%, the bathroom was ok."
      6.6 "Only 66% said rooms were clean enough."
      6.6 "Beds were acceptable for 66%."
      5.2 "Only 52% said the rooms were modern."
    • 3.8 "Disappointing food."
      1.6 "84% did not like what was on the menu."
    • 3.6 "Internet is poor."
      2.7 "73% said the wifi quality was bad."
    • 3.2 "Horrible vibe."
      3.5 "65% criticized the unstylish hotel."
    • 1.1 "Terrible amenities."
      1.1 "89% thought the building wasn't nice."
      0.4 "96% complained about the elevator."
    View all review categories
    Good to know
    "Train station is close"
    data provided by TrustYou

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