Overview

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Mercure Hotel Hamburg City

Amsinckstrasse 53, 20097 Hamburg, Hamburg, Germany
+49 40 236 380

£74+

Overall guest ratings

8.0/10 Good
Based on 1,150 reviews

Review highlights

  • 9.4
  • 8.7
  • 8.5
  • 6.8

Good to know

  • Clean rooms
  • Clean hotel facilities
  • Friendly service
  • Close to public transport

Nearby

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    About

    In the heart of the Hanseatic city: The 4-star Mercure Hotel Hamburg City has 186 air-conditioned rooms with free WIFI. Enjoy relaxing moments in our sauna or experience the unique KAI 10 floating event and meeting facility. The hotel offers 10 further meeting rooms. Arrival: The main train station is 0.9 miles (1.5 km) away, the airport 7.5 miles (12 km) away. By car, take the A1 or A7 highway and benefit from our garage. The hotel is just a few minutes' walk from the S-Bahn.

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    Amenities

    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Business centre
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Storage available
    • Terrace/Patio
    • Facilities for disabled guests
    • Concierge service
    • Laundry facilities
    • Free Internet
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall rating

    8.0 Good
    Based on 1,150 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.4 "84% thought the service was very professional."
    • 8.7 "Generally very clean."
      8.4 "84% said rooms were clean."
      9.7 "97% thought it was clean."
    • 8.5 "Location is great."
      9.8 "Near to public transport, according to 98%."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% thought it was easy to get to the train station."
      7.3 "Easily accessible by car, said 73%."
      7.5 "75% liked the proximity to sightseeing."
    • 7.8 "Good breakfast."
    • 7.5 "Wellness & sports facilities were pleasant enough."
      8.8 "88% loved the sauna."
    • 6.8 "Rooms are ok."
      6.2 "Only 62% said rooms were big enough."
      5.3 "Only 53% thought the furniture was functional."
      6.8 "Only 68% thought the shower was ok."
      5.7 "Cleanliness of the bathroom was average, said 57%."
    • 5.0 "Internet is average."
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    Overall rating

    7.9 Good
    Based on 494 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.1 "81% thought the service was very professional."
    • 8.7 "Location is great."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "Near to public transport, according to 98%."
      8.8 "City centre within easy reach, said 88%."
    • 8.5 "Generally very clean."
      8.3 "83% said rooms were clean."
      9.6 "96% thought it was clean."
    • 7.3 "Good breakfast."
    • 6.9 "Rooms are ok."
      6.5 "Only 65% said rooms were big enough."
      5.4 "Only 54% thought the furniture was functional."
    • 6.7 "Average comfort."
      6.5 "Only 65% said rooms were big enough."
      5.2 "For only 52%, the noise level was all right."
    • 5.4 "Food is average."
      5.6 "Only 56% were satisfied with the menu."
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    Overall rating

    8.2 Excellent
    Based on 368 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 8.2 "Breakfast is good."
    • 8.2 "Location is great."
      8.9 "City centre within easy reach, said 89%."
      10.0 "100% thought it was easy to get to the train station."
      9.8 "Near to public transport, according to 98%."
    • 6.4 "Rooms are ok."
      5.9 "Only 59% said rooms were big enough."
      5.2 "Only 52% thought the furniture was functional."
    • 5.6 "Internet is average."
    • 5.0 "Average value."

    Overall rating

    8.1 Excellent
    Based on 80 reviews
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
    • 8.8 "Location is great."
    • 7.8 "Good breakfast."
    • 6.4 "Rooms are ok."
      6.1 "Only 61% said rooms were big enough."
    • 5.9 "Average comfort."
      5.0 "For only 50%, the noise level was all right."
      6.1 "Only 61% said rooms were big enough."
    • 5.7 "Food is average."
    • 4.5 "Value below average."
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    Overall rating

    8.0 Good
    Based on 207 reviews
    • 9.3 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.7 "87% thought the service was very professional."
    • 8.9 "Generally very clean."
      9.7 "97% thought it was clean."
      8.4 "84% said rooms were clean."
    • 8.8 "Location is great."
      7.8 "Easily accessible by car, said 78%."
      9.8 "Near to public transport, according to 98%."
    • 7.7 "Good breakfast."
    • 6.9 "Rooms are ok."
      6.6 "Only 66% said rooms were big enough."
      5.7 "Only 57% thought the furniture was functional."
    • 6.4 "Average comfort."
      6.6 "Only 66% said rooms were big enough."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Luxury Hotel
    Guests recommend this as a luxury hotel.
    Good to know
    "Clean rooms"
    "Clean hotel facilities"
    "Friendly service"
    "Close to public transport"
    data provided by TrustYou

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