Grotto Bay Beach Resort, Hamilton Resorts from £196

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Overall rating

Based on 668 reviews

Breakfast

9.7 "Excellent breakfast."
Location

9.2 "Terrific location."
Service

8.4 "Great service."
Pool

7.9 "Good pool."
Food

7.8 "Tasty food."
Value for money

6.5 "Average value."
Bar and Beverages

6.4 "Bar is ok."
Vibe

6.3 "Vibe was decent."
Wellness Area

5.4 "Sufficient wellness & sports facilities."
WiFi

4.7 "Internet is poor."

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Overall rating

Based on 360 reviews

Location

8.9 "Location is great."

10.0 "Good access to the airport, said 100%."
Pool

8.2 "Pool is good."
Food

8.0 "Food is delicious."
Amenities

7.9 "Good amenities."

7.2 "72% thought the building was wonderful."

8.8 "88% found the grounds to be nice."
Service

7.9 "Good service."

9.5 "95% found the staff to be very friendly."
Value for money

6.9 "Average value."
Vibe

6.8 "Vibe was decent."
Bar and Beverages

6.7 "Bar is ok."

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Overall rating

Based on 273 reviews

Location

9.0 "Terrific location."

10.0 "Good access to the airport, said 100%."

10.0 "Near to public transport, according to 100%."
Service

8.4 "Great service."

9.4 "94% found the staff to be very friendly."
Amenities

8.1 "Amenities are good."

9.4 "94% found the grounds to be nice."
Food

7.5 "Tasty food."

8.1 "81% loved the menu selection."
Comfort

7.4 "High comfort."

8.0 "80% thought it was pleasantly quiet."
Value for money

6.4 "Average value."
Vibe

6.1 "Vibe was decent."

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Overall rating

Based on 33 reviews

Cleanliness

8.8 "Generally very clean."

8.8 "88% said rooms were clean."
Service

8.1 "Great service."
Room

7.5 "Nice rooms."

8.8 "88% said rooms were clean."

Good to know

"Comfortable beds"

"Very quiet"

"Good access to airport"

data provided by TrustYou

Recent reviews

All reviews
Positive
Neutral
Negative

8.2

review from

The staff was very friendly My room was horrible. It didn't seem clean, needed painting, the shower was awful, water got all over

Reviewed Aug 2016
8.5

review from

Food was good. Wish they had more Caribbean food. Menus are more Americanized This time of year the high is like 68-70 so it got very cold some days and jacuzzi wasn't working

Reviewed Feb 2016
10.0

review from

Everything. Staff, rooms, beach, location, price and view Beach bar closes too early.

Reviewed Sep 2015
5.7

review from

proximity to beach nice cove. Lots to rent at dive shop boat, kayaks, snorkel gear, etc. Staff except for pool bar staff were very friendly. Food is lousy. Bar service at pool terrible waited 26 minutes for a drink at 2PM. Outdated...grounds dirty. outdoor seating DIRTY. Gave me wrong room key, walked in on another couple embarrassing. caves littered with garbage, towels, napkins, straws, empty beer bottles. Rooms outdated.

Reviewed Aug 2015
8.2

review from

The staff were friendly and eager to see we enjoyed ourselves. The hotel beach on the bay is convenient, nice, and uncrowded. We used the bus pass to explore the island, and found people very helpful, and interested in providing a great tourist experience. The island people clearly want to earn our tourist business. Give them a try, they earned it.

Reviewed Jun 2015
10.0

review from

We enjoyed the beautiful view and the waterfront location. Also, we were able to walk to the Crystal Caves, The Swizzle Inn and Baileys Ice Cream. Bus stop at entrance enabled us to traverse Bermuda with ease by bus and ferry. We did not take the all inclusive food plan because we were out all day and wanted to try different dining experiences. That worked out well.

Reviewed Jun 2015
5.1

review from

The room was confrontable and the staff were so nice. The quality of the food was mediocre for the price I paid.

Reviewed Jun 2015
8.2

review from

We loved the scenic aspect, beautiful views. I absolutely loved being able to come out and sit in the lawn chairs and see Bermuda. We really liked how central it was to everything. We also loved the caves and plan to come back when it's warmer so we can swim in them! Wish we were told more about the all inclusive aspect of the resort. Had no idea until our last day there when we saw a sign telling us about it. Financially, it's not smart to stay there unless you are apart of the all inclusive package.

Reviewed Jan 2015
10.0

review from

the location, the littke jakussi, so quiet, the way it is all situated, the view from the room

Reviewed Dec 2014
5.6

review from

The pool was enjoyable as were the natural cave attractions Food was mediocre, no room service, long walk from room to other ammenities, room was outdated, advertised free wifi but it never worked, no ice near room

Reviewed Aug 2014
9.3

review from

Less than 5 minutes from the airport. Staff extremely friendly and helpful. Room large, clean and comfortable with an excellent view of the bay. Food in restaurants were good. Not great but good enough. Bus stop a short walk down the drive. Scooter rental just outside the grounds. Bus passes gained access to all buses and ferries which will get one to any part of the islands easily. Bathroom was small. Grounds were well removed from Hamilton, the Dockyards and elsewhere. One needed to take 20 minute bus ride or the more expensive taxi to get anywhere.

Reviewed Feb 2014

8.2

review from

The staff was very friendly My room was horrible. It didn't seem clean, needed painting, the shower was awful, water got all over

Reviewed Aug 2016
8.5

review from

Food was good. Wish they had more Caribbean food. Menus are more Americanized This time of year the high is like 68-70 so it got very cold some days and jacuzzi wasn't working

Reviewed Feb 2016
10.0

review from

Everything. Staff, rooms, beach, location, price and view Beach bar closes too early.

Reviewed Sep 2015
8.2

review from

The staff were friendly and eager to see we enjoyed ourselves. The hotel beach on the bay is convenient, nice, and uncrowded. We used the bus pass to explore the island, and found people very helpful, and interested in providing a great tourist experience. The island people clearly want to earn our tourist business. Give them a try, they earned it.

Reviewed Jun 2015
10.0

review from

We enjoyed the beautiful view and the waterfront location. Also, we were able to walk to the Crystal Caves, The Swizzle Inn and Baileys Ice Cream. Bus stop at entrance enabled us to traverse Bermuda with ease by bus and ferry. We did not take the all inclusive food plan because we were out all day and wanted to try different dining experiences. That worked out well.

Reviewed Jun 2015
8.2

review from

We loved the scenic aspect, beautiful views. I absolutely loved being able to come out and sit in the lawn chairs and see Bermuda. We really liked how central it was to everything. We also loved the caves and plan to come back when it's warmer so we can swim in them! Wish we were told more about the all inclusive aspect of the resort. Had no idea until our last day there when we saw a sign telling us about it. Financially, it's not smart to stay there unless you are apart of the all inclusive package.

Reviewed Jan 2015
10.0

review from

the location, the littke jakussi, so quiet, the way it is all situated, the view from the room

Reviewed Dec 2014
9.3

review from

Less than 5 minutes from the airport. Staff extremely friendly and helpful. Room large, clean and comfortable with an excellent view of the bay. Food in restaurants were good. Not great but good enough. Bus stop a short walk down the drive. Scooter rental just outside the grounds. Bus passes gained access to all buses and ferries which will get one to any part of the islands easily. Bathroom was small. Grounds were well removed from Hamilton, the Dockyards and elsewhere. One needed to take 20 minute bus ride or the more expensive taxi to get anywhere.

Reviewed Feb 2014

5.7

review from

proximity to beach nice cove. Lots to rent at dive shop boat, kayaks, snorkel gear, etc. Staff except for pool bar staff were very friendly. Food is lousy. Bar service at pool terrible waited 26 minutes for a drink at 2PM. Outdated...grounds dirty. outdoor seating DIRTY. Gave me wrong room key, walked in on another couple embarrassing. caves littered with garbage, towels, napkins, straws, empty beer bottles. Rooms outdated.

Reviewed Aug 2015
5.1

review from

The room was confrontable and the staff were so nice. The quality of the food was mediocre for the price I paid.

Reviewed Jun 2015
5.6

review from

The pool was enjoyable as were the natural cave attractions Food was mediocre, no room service, long walk from room to other ammenities, room was outdated, advertised free wifi but it never worked, no ice near room

Reviewed Aug 2014

Grotto Bay Beach Resort

£196+

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