Overview

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Zhejiang Narada Grand Hotel

122 Shuguang Rd, Hangzhou 310007, China
+86 571 8799 0888

£86+

Overall guest ratings

9.3/10 Excellent
Based on 1,687 reviews

Review highlights

  • 9.4
  • 9.3
  • 9.0
  • 5.4

Good to know

  • Professional service
  • Great reception
  • Friendly service

Nearby

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    About

    Putting you within a 10-minute drive of West Lake, Zhejiang Narada Grand Hotel features an airport shuttle (available on request) and a nightclub. Guests can be pampered with spa services at the spa, and Window Pavilion Cafe, one of 4 restaurants, serves breakfast, lunch, and dinner. An indoor pool and a poolside bar are other highlights, and rooms at this luxurious hotel offer up nice touches like deep soaking tubs, rainfall showerheads, and memory foam beds with premium linens.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Car hire
    • Concierge service
    • Currency exchange on-site
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Restaurant
    • Beauty salon
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Free parking
    • Pool table
    • Storage available
    • Non-smoking rooms available
    • Casino
    • Child pool
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • Night club
    • Airport shuttle
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Steam room
    • Wedding services
    • Outdoor tennis
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    9.3 Excellent
    Based on 1,687 reviews
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.3 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.8 "98% liked the proximity to sightseeing."
      7.3 "73% liked the proximity to shopping."
      10.0 "Near to public transport, according to 100%."
    • 9.0 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.2 "82% thought the service was very professional."
      9.0 "90% said the reception staff was great."
      8.1 "Management was excellent, said 81%."
      7.1 "Housekeeping was great, according to 71%."
    • 8.6 "Breakfast is good."
    • 8.5 "Food is delicious."
      9.1 "Yummy desserts, said 91%."
    • 5.4 "Rooms are ok."
      6.0 "Cleanliness of the bathroom was average, said 60%."
    • 3.1 "Quite uncomfortable."
      2.1 "79% said rooms were small."
      3.2 "68% criticized the small bathroom."
      1.1 "Air conditioning was criticized by 89%."
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    Overall rating

    9.3 Excellent
    Based on 151 reviews
    • 9.5 "Perfectly clean."
      9.4 "94% said rooms were clean."
    • 9.2 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
    • 9.1 "World class service."
      9.7 "97% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 8.8 "Breakfast is good."
    • 8.7 "Food is delicious."
    • 5.7 "Rooms are ok."
    • 5.5 "Average amenities."
      5.5 "55% thought the building was acceptable."
    • 3.5 "Not very comfortable."
      2.4 "76% said rooms were small."
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    Overall rating

    9.2 Excellent
    Based on 607 reviews
    • 9.3 "Perfectly clean."
      9.2 "92% said rooms were clean."
    • 9.1 "World class service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% thought the service was very professional."
      9.1 "91% said the reception staff was great."
    • 9.0 "Terrific location."
      9.4 "Easily accessible by car, said 94%."
      9.6 "96% liked the proximity to sightseeing."
    • 8.5 "Food is delicious."
      9.4 "Yummy desserts, said 94%."
    • 8.3 "Breakfast is good."
    • 4.2 "Rooms are not good."
      1.7 "83% said rooms were small."
      3.2 "68% complained about the bathroom."
      0.3 "For 97%, the rooms looked old."
      3.2 "68% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
    • 2.5 "Quite uncomfortable."
      1.7 "83% said rooms were small."
      3.2 "68% criticized the small bathroom."
      0.8 "Air conditioning was criticized by 92%."
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    Overall rating

    9.3 Excellent
    Based on 877 reviews
    • 9.4 "Perfectly clean."
      9.3 "93% said rooms were clean."
      10.0 "100% thought it was clean."
    • 9.3 "Terrific location."
      9.6 "Easily accessible by car, said 96%."
      9.8 "98% liked the proximity to sightseeing."
    • 9.2 "World class service."
      8.8 "88% said the reception staff was great."
      9.6 "96% found the staff to be very friendly."
      7.9 "79% thought the service was very professional."
      8.2 "Management was excellent, said 82%."
    • 8.9 "Food is delicious."
    • 8.8 "Breakfast is good."
    • 5.8 "Rooms are ok."
    • 3.2 "Quite uncomfortable."
      2.2 "78% said rooms were small."
      2.7 "73% criticized the small bathroom."
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    Overall rating

    9.2 Excellent
    Based on 50 reviews
    • 9.2 "Terrific location."
    • 9.1 "World class service."
    • 8.6 "Breakfast is good."
    • 8.4 "Food is delicious."
    • 7.2 "High value."
    • 5.9 "Rooms are ok."
    • 3.4 "Not very comfortable."
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    Hotel type
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    Good to know
    "Professional service"
    "Great reception"
    "Friendly service"
    data provided by TrustYou
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