Overview

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Somerset West Lake Hanoi
Best Value for money

No 254D, Thuy Khue Road, Hanoi 10000, Vietnam
+84 438 430 030

£53+

Overall guest ratings

8.1/10 Excellent
Based on 299 reviews

Review highlights

  • 10.0
  • 10.0
  • 9.1
  • 5.4

Good to know

  • Good laundry service
  • Friendly service

Nearby

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    About

    Placing you within a 15-minute drive of Ho Chi Minh Mausoleum and Temple of Literature, Somerset West Lake Hanoi offers an airport shuttle (available 24 hours) for VND 982000 per vehicle. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool and a sauna are other highlights, and apartments at this upscale property offer conveniences like kitchenettes and washers/dryers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • Designated smoking area
    • Terrace/Patio
    • ATM on-site
    • Business centre
    • Child-friendly
    • Concierge service
    • Laundry facilities
    • Child pool
    • Cable or satellite TV
    • Coffee shop
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Storage available
    • Washer/dryer available in-room
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.1 Excellent
    Based on 299 reviews
    • 10.0 "Excellent pool."
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.1 "Excellent value."
    • 8.8 "Great service."
      10.0 "100% found the staff to be very friendly."
      7.5 "75% said the reception staff was great."
      9.2 "92% were impressed by the laundry service."
    • 7.6 "Nice rooms."
      9.4 "94% thought rooms were spacious."
      8.3 "83% thought the view was good."
      7.5 "75% said rooms were clean."
      7.4 "74% were happy with the bathroom."
      9.5 "95% said the beds were comfortable."
      10.0 "100% found the kitchenette to be good."
    • 5.4 "Breakfast is mediocre."
    • 4.4 "Disappointing food."
    • 2.9 "Horrible vibe."
      0.7 "93% criticized the unstylish hotel."
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    Overall rating

    7.9 Good
    Based on 80 reviews
    • 8.9 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 7.8 "Nice rooms."
      8.2 "82% thought the view was good."
    • 7.6 "High comfort."
    • 7.3 "Good location."
    • 6.0 "Breakfast is mediocre."

    Overall rating

    7.9 Good
    Based on 71 reviews
    • 8.7 "Great service."
    • 8.3 "Comfort level is high."
    • 7.7 "Good location."
    • 7.2 "Nice rooms."

    Overall rating

    7.6 Good
    Based on 122 reviews
    • 9.0 "World class service."
    • 8.8 "Good value."
    • 8.3 "Comfort level is high."
      9.4 "94% thought rooms were spacious."
    • 7.8 "Nice rooms."
      9.4 "94% thought rooms were spacious."
      7.9 "79% said rooms were clean."
    • 7.8 "Good cleanliness."
      7.9 "79% said rooms were clean."
    • 4.5 "Disappointing food."
    • 3.2 "Horrible vibe."
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    Overall rating

    8.3 Excellent
    Based on 23 reviews
    • 8.2 "Great service."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Good laundry service"
    "Friendly service"
    data provided by TrustYou

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