Overview

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Somerset West Lake Hanoi

No 254D, Thuy Khue Road, Hanoi 10000, Vietnam
+84 438 430 030

£56+

Overall guest ratings

7.9/10 Good
Based on 283 reviews

Review highlights

  • 10.0
  • 10.0
  • 6.3
  • 6.3

Good to know

  • Good laundry service
  • Friendly service

Nearby

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    About

    Placing you within a 15-minute drive of Ho Chi Minh Mausoleum and Temple of Literature, Somerset West Lake Hanoi offers an airport shuttle (available 24 hours) for VND 982000 per vehicle. After getting a workout at the fitness center, you can grab a bite to eat at the restaurant or unwind with a drink at the bar/lounge. An outdoor pool and a sauna are other highlights, and apartments at this upscale property offer conveniences like kitchenettes and washers/dryers.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Facilities for disabled guests
    • Laundry service
    • Room service
    • Outdoor pool
    • No smoking
    • Restaurant
    • Air-conditioned
    • Designated smoking area
    • Terrace/Patio
    • ATM on-site
    • Business centre
    • Concierge service
    • Laundry facilities
    • Child pool
    • Bar/Lounge
    • Cable or satellite TV
    • Coffee shop
    • 24 Hour Front Desk
    • Kitchen/Kitchenette
    • Safe
    • Sauna
    • Babysitting/child care services (surcharge)
    • Free Internet
    • Pets not allowed
    • Free parking
    • Storage available
    • Washer/dryer available in-room
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    7.9 Good
    Based on 283 reviews
    • 10.0 "Excellent pool."
    • 10.0 "Excellent wellness & sports facilities."
      10.0 "top-notch fitness area, thought 100%."
    • 9.1 "Excellent value."
    • 8.5 "Great service."
      10.0 "100% found the staff to be very friendly."
      9.2 "92% were impressed by the laundry service."
    • 8.4 "Location is great."
      10.0 "100% liked the proximity to shopping."
      7.1 "Easily accessible by car, said 71%."
    • 6.3 "Average cleanliness."
    • 6.3 "Breakfast is mediocre."
    • 4.2 "Disappointing food."
    • 3.1 "Horrible vibe."
      0.6 "94% criticized the unstylish hotel."
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    Overall rating

    7.8 Good
    Based on 99 reviews
    • 8.6 "Great service."
      10.0 "100% found the staff to be very friendly."
    • 8.1 "Rooms are great."
      8.1 "81% thought the view was good."
    • 8.1 "Location is great."
    • 6.7 "Breakfast is mediocre."

    Overall rating

    7.8 Good
    Based on 22 reviews
    • 7.6 "Nice rooms."

    Overall rating

    7.6 Good
    Based on 135 reviews
    • 8.8 "Good value."
    • 8.7 "Great service."
    • 8.6 "Comfort level is high."
      9.3 "93% thought rooms were spacious."
    • 8.4 "Location is great."
    • 8.0 "Rooms are great."
      9.3 "93% thought rooms were spacious."
      8.0 "80% said rooms were clean."
    • 7.0 "Good cleanliness."
    • 4.4 "Disappointing food."
    • 3.4 "Vibe wasn't good."
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    Overall rating

    8.3 Excellent
    Based on 25 reviews
    • 7.9 "Good service."
    Hotel type
    Solo Hotel
    Guests recommend this hotel for solo travelers.
    Business Hotel
    Guests recommend this hotel for business travelers.
    Good to know
    "Good laundry service"
    "Friendly service"
    data provided by TrustYou

    Photos
    Map

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