#1 most popular
Hanoi Rock Hostel
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How much does a hotel in Hanoi cost?
Good to know
Low season
November
cheapest month to stay
9%
expected price decrease
High season
February
most expensive time to stay
12%
expected price increase
When to book a hotel in Hanoi
Price per night / 3-star hotel. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price
Where to stay in Hanoi?
Our Heatmaps tool will help you find the perfect place to stay in Hanoi by showing you how close hotel options are to major activities
Best Hanoi hotels
Details
Reviews
Overall 9.6 Excellent
Based on 932 reviews
WiFi
10.0
Service
9.7
Food
9.5
Location
9.5
Breakfast
9.4
Vibe
9.3
Cleanliness
9.3
Value for money
9.0
Room
7.8
Comfort
6.8
Service
9.7
Breakfast
9.6
Food
9.6
Location
9.5
Vibe
9.4
Cleanliness
9.4
Room
8.4
Service
9.8
Location
9.5
Breakfast
9.5
Food
9.4
Cleanliness
9.3
Vibe
9.1
Room
7.6
Service
9.7
Location
9.5
Breakfast
9.5
Room
7.6
Service
9.7
7.9 Good
Pros: the location is super convenient.
Cons: the door in the toilet room is not very stable, cannot close it. and the sound of the air conditioner is so loud especially at night.
10.0 Excellent
Pros: The staff were top class! Best place we have ever stayed and would 100% recommend. Would give 6 stars if an option. Lovely breakfast, clean quiet rooms, staff extremely helpful and attentive. Thank ...
Cons: Nothing - everything was top notch!
10.0 Excellent
Pros: Amazing location in Old Quarter. Mary the hotel manager was very helpful. Also were Thomas and Daniel at the front desk. Good selection at breakfast also.
Cons:
10.0 Excellent
Pros: Staff were incredibly helpful and friendly in providing advice and gave us great tips for coffee and other attractions. A map is provided with things marked which was an asset. This all made our stay ...
Cons: The hotel general areas and rooms are quite small but it's smack bang in the middle of the old quarter and so the location made up for it.
9.6 Excellent
Pros: Staff is super helpful and very courteous. They will really make you feel welcome. Rooms are little small but similar to other hotels in this location. Very comfortable bed and nice bathroom.
Cons:
10.0 Excellent
Pros: We were absolutely amazed by the friendly and helpful staff at the Central Oriental. The hotel itself is very nice, but its employees make it really stand out from other hotels. They helped us with ...
Cons:
10.0 Excellent
Pros: The overall hotel experience was amazing this hotel little in size but huge in value and amazing staff was one of, if not the best hotel experiences we have ever had!! A must if staying Hanoi's ...
Cons: Nothing, everything and everyone there was just exceptional!!
10.0 Excellent
Pros: I had a very enjoyable stay at the Oriental Central Hotel. I'm a solo female traveller in my late 30s and the staff at this hotel made me feel like a friend but still very respected. From the ...
Cons:
10.0 Excellent
Pros: An excellent team of staff under Mary Doung's professional and friendly leadership made our stay very pleasant . We felt like going home every time we stepped into the hotel. Very personal , ...
Cons:
10.0 Excellent
Pros: Excellent accommodation and really helpful staff in a great location
Cons:
Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Oriental Central Hotel offers an airport shuttle (available 24 hours) for VND 424000.00 per vehicle one way. You can grab a bite to eat at the restaurant or wind down at the end of the day with a drink from the bar/lounge. Rooms at this romantic hotel offer up nice touches like bathrobes and slippers, along with flat-screen TVs and refrigerators.
Details
Reviews
Overall 9.6 Excellent
Based on 430 reviews
10.0 Excellent
Pros: I loved the balcony and the location!
Cons:
10.0 Excellent
Pros: Nice designs. Friendly staff. Good restaurant
Cons:
10.0 Excellent
Pros: Everything was perfect. Long time we had not seen such a good quality of service.
Cons: Nothing. All was great
10.0 Excellent
Pros: Best hotel in the city I have ever stayed. Nice and modern design, super friendly staffs, best breakfast. Do not be surprised cause this hotel is in EHG, the best hospitality hotels group in Vietnam. ...
Cons: I stayed in La siesta suite room, on the highest floor, and the wifi signal is not strong enough.
10.0 Excellent
Pros: Very nice staff. Good and comfortable bed. The food at the restaurant was very good.
Cons:
10.0 Excellent
Pros: The staff were very friendly. Only stayed 1 night but the welcome we had was great and they were very helpful in giving directions and suggestions of where to visit. When we were leaving again couldn...
Cons:
10.0 Excellent
Pros: Good staffs, 5 stars services all time, good management. Comfortable bed & pillows, good food. Nice bar. Totally satisfied stay. Will come again & recommend.
Cons:
10.0 Excellent
Pros: planned to stay at trendy on 2 occasions in/out of vietnam. On arrival, set in a quite lane, beautiful foyer and extremely well trained and attentive staff. Met Jayson (thank you again for ...
Cons: Staff at the Diamond are very well trained but slightly (and i mean slightly) regimented. Trendy has this all worked out with a more semi-formal approach.
9.6 Excellent
Pros: Was really happy to receive an upgraded room with the city view that I have requested! Room was comfortable and clean, just as expected! The staff were very polite, friendly and helpful. It was ...
Cons: Was very disappointed by their Spa next door, the really need to improve on their SOP for customer experience and staff skills.
10.0 Excellent
Pros: Nice room, Great Staffs, Fantastic Breakfast for such a small hotel
Cons: View outside is not that good, The location is a bit hard to find
Putting you within a 10-minute drive of Hoan Kiem Lake and Ho Chi Minh Mausoleum, Hanoi La Siesta Hotel Trendy offers an airport shuttle (available 24 hours) for VND 520000.00 per vehicle. Guests can indulge in hot stone massages, facials, or body treatments, and grab a bite to eat at Red Bean, which serves Vietnamese cuisine and is open for breakfast, lunch, and dinner. Rooms at this upscale hotel offer up nice touches like premium bedding and slippers, along with flat-screen TVs and refrigerators.
Details
Reviews
Overall 9.5 Excellent
Based on 1,665 reviews
Cleanliness
9.8
Service
9.7
Breakfast
9.6
Location
9.6
Bar and Beverages
9.5
Food
9.5
Wellness Area
9.3
Vibe
9.3
Amenities
7.9
Room
7.8
Comfort
6.8
WiFi
5.6
Cleanliness
9.8
Food
9.8
Service
9.7
Breakfast
9.7
Location
9.6
Vibe
9.5
Wellness Area
9.2
Room
8.1
WiFi
5.5
Cleanliness
9.8
Service
9.6
Breakfast
9.5
Vibe
9.5
Wellness Area
9.5
Location
9.5
Food
9.3
Room
7.6
Cleanliness
9.8
Service
9.7
Food
9.5
Breakfast
9.4
Vibe
9.3
Location
9.3
Room
7.5
Service
9.7
Location
9.7
Room
7.8
9.6 Excellent
Pros: Very welcoming and Great staff who could never do enough to help and spoke excellent English. A fantastic boutique hotel right in the heart of the old quarter
Cons: Location was great but on a narrow street.
9.2 Excellent
Pros: -Quiet bed room -polite staff
Cons: -too crowed surrounding outside of hotel -no swimming pool
9.2 Excellent
Pros: Concerned staff
Cons: Tea and coffee at breakfast rather poor quality. Also the espresso was not hot and good, although for an additional charge
9.6 Excellent
Pros: The staff were amazing and could never do enough. Great breakfast buffet. Clean and large rooms.
Cons: Bathroom was lovely but a little on the small side.
10.0 Excellent
Pros: The hotel was excellent and their facilities, too. Besides their restaurant, I also enjoyed the spa. They offered a delicious buffet breakfast in the morning. The staff were very friendly and ...
Cons: I liked everything at the hotel. I would suggest to have some type of concierge service for people who may need a bit of help getting around the Old Hanoi neighborhood. Buildings are narrow and many ...
9.2 Excellent
Pros: The staff was super helpful. From arranging transportation to/from the airport (they offer a car service), to directions, to packing a continental breakfast for us because we left really early in...
Cons: We had a triple room (one queen one twin), and the twin bed was a little too firm for my comfort. Other than that, we had no complaints.
10.0 Excellent
Pros: The staff are wonderful and so friendly and made this stay so much more enjoyable. Thank you Janine she was remarkable so was Thu or Tu so helpful. Paris your cocktails were the best. The breakfast is...
Cons: Everything was perfect. However just a little tip booked our tours outside of hotel as were a bit cheaper.
10.0 Excellent
Pros: The room was great. The staff was great. Everything was great.
Cons: Could have used just a little more light in the bathroom. It was a little difficult shaving.
10.0 Excellent
Pros: Very good morning meals including Egg benedicts.
Cons:
10.0 Excellent
Pros: Amazing staff, beautiful hotel and great location. Superb breakfast too.
Cons: Nothing at all
Putting you just a 5-minute drive from Thang Long Water Puppet Theatre and Hoan Kiem Lake, Hanoi La Siesta Hotel & Spa offers an airport shuttle (available 24 hours) for USD 23.76 per vehicle. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or body scrubs, and Vietnamese cuisine is served at Red Bean Restaurant, which is open for lunch and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this upscale hotel offer up nice touches like bathrobes and slippers.
Details
Reviews
Overall 9.5 Excellent
Based on 879 reviews
Food
9.9
Service
9.9
Breakfast
9.8
Cleanliness
9.7
Location
9.7
Vibe
9.0
Wellness Area
8.6
Room
8.5
Comfort
8.0
Amenities
7.6
WiFi
3.3
Breakfast
9.9
Food
9.9
Service
9.9
Location
9.7
Cleanliness
9.6
Vibe
9.0
Room
8.4
Comfort
8.0
Amenities
7.6
Food
9.9
Breakfast
9.8
Service
9.8
Cleanliness
9.7
Location
9.6
Vibe
9.1
Room
8.5
Comfort
8.0
Amenities
7.5
WiFi
3.7
Food
9.9
Service
9.9
Breakfast
9.8
Location
9.6
Room
8.3
8.8 Excellent
Pros: Almost everything.
Cons: We found the staff a little cold - big smiles but no warmth.
10.0 Excellent
Pros: I was skeptical of its high rating because I rarely see ratings that high, but I have to say, this hotel truly deserves a 10. The concierge at check in was extremely professional and polite despite us...
Cons: No pool, but this is hard to find in general in Hanoi.
8.8 Excellent
Pros: Lovely friendly and attentive staff, five star service. The breakfast was magnificent featuring lots of healthy eastern and western options. The staff recommended a street food tour that was ...
Cons: Some rooms are quite small so check out the room size when you book and go for the larger ones. It's worth paying a little more.
9.6 Excellent
Pros: Superb, helpful staff. Couldn't do enough to help us have an enjoyable experience in Hanoi
Cons: Quality of day trip to Trang An was ordinary. Not enough to warrant four hours in a car.
10.0 Excellent
Pros: The breakfast was incredible and the staff were lovely.
Cons:
10.0 Excellent
Pros: Superb staff and levels of customer service
Cons: Corridors very noisy from 6:30am onwards
10.0 Excellent
Pros:
Cons: No fan in bathroom
10.0 Excellent
Pros: Service was invitingly warm the moment you arrive at the property. As we were a family of five, we took up a Family Room and a Deluxe Double room. Rooms were a good size, taking into consideration ...
Cons: A sagging mattress in one of the rooms we took which has been highlighted to the staff when we left.
10.0 Excellent
Pros: very kind and warm hotel and all personel
Cons: completely No
10.0 Excellent
Pros: Staff greet you by name and seem personally interested in you having the best stay. The location is excellent and the facilities are great.
Cons:
Putting you within a 10-minute drive of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Hanoi La Siesta Diamond Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for USD 23 per vehicle. Guests can indulge in facials and enjoy Vietnamese cuisine at Gourmet Corner, which is open for breakfast, lunch, and dinner. Rooms at this luxurious hotel offer up nice touches like slippers and pillowtop beds with premium linens.
Details
Reviews
Overall 9.5 Excellent
Based on 857 reviews
Service
9.8
Cleanliness
9.6
Vibe
9.6
Breakfast
9.3
Location
9.2
WiFi
8.9
Food
8.8
Wellness Area
8.3
Room
8.2
Amenities
7.8
Service
9.7
Cleanliness
9.6
Breakfast
9.4
Vibe
9.4
Location
9.4
Food
9.0
WiFi
8.8
Wellness Area
8.3
Room
8.0
Service
9.8
Vibe
9.7
Cleanliness
9.4
Breakfast
9.3
Location
9.2
Room
8.5
Value for money
8.3
Wellness Area
7.5
Service
9.8
Breakfast
9.2
Location
9.1
Room
8.0
Comfort
6.8
Service
9.8
10.0 Excellent
Pros: Excellent friendly and personalised service. They went above and beyond to make our stay perfect.
Cons:
9.6 Excellent
Pros: We stayed two nights, split up with a trip to Halong Bay. Both our rooms were nice and spacious as were the bathrooms ( we stayed on the 2nd and 4th floors). It was located within walking distance of ...
Cons: A very minor point and it is only because I am a light sleeper. The bathroom had a very large window with no blind and there was only a screen for part of the wall to the sleeping area so the room got...
8.8 Excellent
Pros: The breakfast is really great, and they provide all kinds of food. Even I said, it's a bit salty with the Pho, they valued my feeling and told me that they will work on that. The whole team made ...
Cons:
6.3 Good
Pros: Staff is very helpful
Cons: Extra services
9.6 Excellent
Pros: The staff is excellent, always so polite and helpful especially Ms Lan Dao. Breakfast on the 6th floor is bright and provides a view on the surrounding. We stayed 4 nights there and even though we ...
Cons: There is no gym which my husband wanted to use. Also no swimming pool which is alright with us as we do not intend to swim.
9.6 Excellent
Pros: The hotel's staff is excellent! Always so polite and helpful. Breakfast on the 6th floor with a view of the surrounding. Wide selection and excellent food and staff. Choice of additional breakfast...
Cons: My husband would like to visit a gym which is not available there.
10.0 Excellent
Pros: The staff were extremely attentive to our every question. The Pho and Rice Paper Rolls in the Marvel restaurant were among the best we tasted in Vietnam!
Cons:
10.0 Excellent
Pros: Everything was great, however, the staff was not just great, they were amazing. Best part of the stay was the help staff. They were so thoughtful and courteous.
Cons:
10.0 Excellent
Pros: All
Cons: Nothing
10.0 Excellent
Pros: Great spot in the old quarter Hotel staff couldn't do enough for us and also arranged airport transfer for a very cheap price and being our first trip to Vietnam we felt so safe getting picked up ...
Cons: No pool It didn't bother us for a short stay but would be a requirement for longer if you like a swim
10.0 Excellent
Pros: The staff here were absolutely spectacular, they went out of there way to ensure our stay in Hanoi was an amazing one! Consistently they helped without asking, even so far as to escort us to the train station to make sure our tickets for an overnight train had arrived and everything was in order.
Cons:
Putting you within a 10-minute drive of Hoan Kiem Lake and Thang Long Water Puppet Theatre, Hanoi Marvellous Hotel & Spa features a rooftop terrace and offers an airport shuttle (available on request) for USD 20.00 per vehicle. You can visit the spa to indulge in hot stone massages, body wraps, or aromatherapy, and international cuisine is served at Marvel Restaurant, which is open for breakfast, lunch, and dinner. Rooms at this upscale hotel offer up nice touches like premium bedding, bathrobes, and slippers.
Details
Reviews
Overall 9.4 Excellent
Based on 736 reviews
Cleanliness
9.9
Service
9.7
Breakfast
9.4
Location
9.4
Food
8.7
Room
8.2
Comfort
8.1
WiFi
7.4
Cleanliness
9.9
Service
9.8
Breakfast
9.6
Location
9.5
Comfort
8.0
Room
8.0
WiFi
7.4
Cleanliness
9.9
Service
9.5
Breakfast
9.3
Location
9.3
Comfort
8.5
Room
8.3
Cleanliness
9.9
Service
9.8
Location
9.5
Breakfast
9.4
Room
8.2
Comfort
8.0
9.6 Excellent
Pros: Would definitely return to this hotel as well as recommend it to friends/family. The hotel and rooms are clean, spacious and comfy (there were 7 of us travelling, we booked one famliy room and...
Cons:
10.0 Excellent
Pros: Amazing staff. Ming, Kim, & Vivian on reception made our stay exceptional. Mie in the restaurant was also a great hostess. Modern little gem of a hotel in the heart of old Hanoi, but nice & ...
Cons: All was excellent.
9.2 Excellent
Pros: Great location close to the lake and cathedral, entrance is down a tiny alleyway, not easy to spot on your first visit!
Cons:
10.0 Excellent
Pros: Absolutely loved all the staff. They are so friendly, welcoming and helpful. Special mention of Ming, Kim & Vivian who we just wanted to take home to NZ as our daughters. Mie in the restaurant was...
Cons: No complaints. All was excellent.
2.9 Mediocre
Pros: Very bad and dishonest hotel!! Staffs and hotel is fraudulent. On the morning we left, the hotel front desk ask us about the way to airport. We said we can arrange ourself. Then in the afternoon, we ...
Cons: It is noisy in the morning . The rooster wakes us up at early 4:30am and keep making the noise . The toilet is dirty and the toilet door is worn. There are spider webs inside the closet .
10.0 Excellent
Pros: Customer service is perfect!
Cons:
10.0 Excellent
Pros: I have enjoyed everything in this hotel, but mostly the kindness of everybody working there. The room was clean, big and the bed comfy. The breakfast a la carte, is excellent. I have visited ...
Cons: The hotel entrance is after crossing a short tunnel facing the street (well decorated). Maybe at night, and the first time you go, can be a little confusing. Not for me, because I have read opinions...
10.0 Excellent
Pros: Check in and out went smoothly with very friendly and helpful staff. Welcome drink and fruit on arrival. Room was spacious and clean. Comfortable bed. Quiet except for guests slamming doors. There ...
Cons: Unlike most hotels, this one is located to the rear of the businesses along the street. That rules out street noise. Access to the lobby is through a narrow passage way, which is easy to miss if you ...
9.6 Excellent
Pros: Our stay was made so much better when the staff gave my partner a special birthday surprise. I really made her day. I can't say enough about this hotel. Everything was perfect.
Cons: Nothing could improve the experience that we had.
10.0 Excellent
Pros: My room number is 202. It is big and nice. I like it . Have free fruit juice in the room :)
Cons: Breakfast is normal. Crab noodle is not good.
Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Golden Sun Villa Hotel offers an airport shuttle (available 24 hours) for USD 18 per vehicle one way. Free perks include breakfast and WiFi. LCD TVs, refrigerators, and minibars are offered in all rooms.
Details
Reviews
Overall 9.4 Excellent
Based on 682 reviews
Service
9.9
Location
9.8
Breakfast
9.5
Cleanliness
9.4
Value for money
9.0
Room
8.8
Comfort
8.4
WiFi
6.3
Service
9.9
Location
9.7
Value for money
9.0
Room
8.8
Comfort
8.3
10.0 Excellent
Pros: I love this hotel however I was stayed one night only due to another trip .
Cons:
9.6 Excellent
Pros: The room was really well decorated and is right in the heart of the old quarter. Staff were really nice and helpful, they were not pushy when trying to get you to book tours with them like some other ...
Cons:
9.6 Excellent
Pros:
Cons: The staff were all super friendly and helpful. They even went to get medicine for me when I became ill and just added it to the bill. Nothing was too much for them. Five staff came to wave me off in ...
10.0 Excellent
Pros: Staff is super friendly, location is perfect, breakfast is excellent
Cons:
9.2 Excellent
Pros: Location is ideal - right in the middle of old quarter (most interesting part of Hanoi) Rooms are clean and well equipped, a little small but perfectly functional Wifi works well Breakfast was ...
Cons:
10.0 Excellent
Pros: As it was my anniversary trip, I had requested for an upgrade and Golden Sun Suites Hotel readily upgraded for us with flower petals decorated for us. They were very welcoming, carrying our very heavy...
Cons: The location was a little further from the main streets so there's a little walking to reach the hotel.
9.2 Excellent
Pros: The location is good. The staff is very friendly n helpful.
Cons: Nothing
9.6 Excellent
Pros:
Cons: Laundry too expensive (3 Dollar/kilo)
10.0 Excellent
Pros: Staff were fantastic, helpful and so friendly. Good location. Good facilities.
Cons: My pillow was a little bit high but I just told them and they found me another flatter pillow straight away. It wasn't a problem
9.2 Excellent
Pros: The welcome fruit platter and juice was a wonderful gesture, as I was tired from the travelling. The airport transfer arranged by the hotel was good, in a clean Toyota Vios car and a safe, pleasant ...
Cons: I thought the lighting in the lobby could be brighter at night. The location is within residential area as well, the rooster woke me up at 5 am everyday, its not something I dislike, anyway it's ...
Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Golden Sun Suites Hotel offers an airport shuttle (available on request) for USD 18 per vehicle one way. Guests looking for a bite to eat can check out the restaurant, and the bar/lounge is the perfect spot to grab a drink at the end of the day. Rooms offer flat-screen TVs, room service, and room service.
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Details
Reviews
Overall 9.3 Excellent
Based on 1,833 reviews
Location
9.4
Bar and Beverages
9.3
Service
9.2
Vibe
8.6
Food
8.5
Breakfast
8.1
Amenities
8.0
WiFi
7.5
Room
7.4
Comfort
6.0
Value for money
4.6
Location
9.5
Bar and Beverages
9.2
Wellness Area
8.9
Service
8.9
Vibe
8.7
Breakfast
8.1
Amenities
7.8
Room
7.3
Comfort
6.1
Value for money
4.8
Bar and Beverages
9.4
Service
9.2
Wellness Area
9.0
Location
9.0
Vibe
8.6
Breakfast
8.0
Amenities
7.9
Room
7.2
Comfort
5.6
Value for money
4.6
Location
9.6
Service
8.8
Vibe
8.7
Food
8.5
Amenities
8.1
Breakfast
7.9
Room
7.3
Comfort
6.3
Value for money
4.2
Location
9.5
Service
9.2
Food
8.5
Vibe
8.4
Room
7.5
Comfort
6.1
Value for money
4.5
8.8 Excellent
Pros: Everything was good
Cons:
8.3 Excellent
Pros: The old colonialism and history of the building. The poolside bar with all the fans was very romantic with delicious finger foods.
Cons:
10.0 Excellent
Pros: Everyone was courteous, helping nature. In one word it was a 'Paradise'
Cons: Nothing to complain
9.6 Excellent
Pros: Beautiful hotel, loved the buildings and garden, lovely helpful staff, all very elegant. The bomb shelter tour interesting, lots of nice little extras like canapés at bar and poolside drink and fruit,
Cons: Expected more for the price with the buffet breakfast, felt a little uncomfortable with the staff required to greet guests in French given Vietnams' colonial past
9.2 Excellent
Pros: Classic Hotel and Friendly staffs
Cons: we stayed on 2nd floor and so noisy from outside until 11 o'clock at late night !!
9.6 Excellent
Pros: Pool area, decor,
Cons: Nothing
8.8 Excellent
Pros: Loved the old world charm and very friendly service
Cons: The pool was a little small but in keeping with heritage hotel
9.6 Excellent
Pros: Superb hotel. We will stay there again in a flash if we visit Hanoi again. Indeed, if they have other hotels around the world, I will look at them first for choices of where to stay.
Cons:
9.2 Excellent
Pros: Bamboo bar and pool were an oasis. Staff were wonderful. Food was amazing. Macaroons some of the best I ever had!
Cons: Room on park that played loud music every night. Hotel offered me another room but I couldn't be bothered to move.
10.0 Excellent
Pros: Staff are excellent. Room (in historic wing) beautifully cool and comfortable - even without using the air-conditioning.
Cons: The room lacked a couple of comfortable armchairs.
10.0 Excellent
Pros: Fabulous hotel, I would say the best I have ever stayed in. And though it's expensive for Hanoi, you would pay an awful lot more for a hotel of this quality in another country
Cons:
7.1 Good
Pros:
Cons: The hotel is advertised as being the oldest and fanciest hotel in Hanoi. We splurged and booked a room for one night with a small child. When we arrived, we were told that we would not have a room in the original hotel but would be given a room in the new addition. We needed to pay an extra 60 dollars to stay in the original section. They should make this policy clear to potential guests. We also requested a rollaway bed and they stuck it in the very tight living room, which was about 5 ft wide. The staff at the pool restaurant got our orders wrong--forgot my sons drink, and brought my husband the wrong beer
Sofitel Legend Metropole Hanoi is an award-winning colonial and neo-classical luxury hotel located in the heart of the old city. It is the ideal choice in Hanoi for business and leisure travelers as well as for weddings, conferences and social events. The hotel offers 364 rooms and suites together with French, Vietnamese and Italian restaurants, three bars, seven function rooms, a heated swimming pool, the luxurious Le Spa du Metropole, complimentary WIFI and a unique Path of History tour.
Details
Reviews
Overall 9.2 Excellent
Based on 951 reviews
Service
9.8
Breakfast
9.3
Location
9.2
Vibe
9.0
Food
9.0
Amenities
7.6
Room
7.0
WiFi
7.0
Service
9.9
Location
9.5
Breakfast
9.3
Food
9.1
Vibe
8.9
Amenities
7.7
Room
7.3
WiFi
7.1
Service
9.7
Location
9.3
Breakfast
9.3
Room
6.9
Service
9.8
Location
9.4
Breakfast
9.1
Room
6.9
10.0 Excellent
Pros: Very clean and modern. Staff were very from friendly. On a quiet street in the Old Quarter which is hard to come by.
Cons:
10.0 Excellent
Pros: Amazing service, great room
Cons:
10.0 Excellent
Pros: Really nice place.
Cons: Some renovations going on. Room a little sparce and walls were very white
9.6 Excellent
Pros: Very helpful friendly staff
Cons:
9.6 Excellent
Pros: clean room, comfy bed, very helpful and friendly staff, they gave me a cup of tea, a slice of dragon fruit and an hand towel while i'm waiting they complete my checkin.
Cons: it's quite hard too find the hotel and easy to confuse the street name, but if u oder an Uber is nothing problem
10.0 Excellent
Pros: Kind staffs. Great location. Clean. Okay breakfast. Overall great choice
Cons:
10.0 Excellent
Pros: Excellent front desk staff, eager to assist with tips and assistance. Wonderful room, comfortable, clean and quiet. Very happy with the buffet breakfast. This was fairly simple, a perfect selection...
Cons:
10.0 Excellent
Pros: The staff were so lovely and friendly. They were definitely a huge highlight of this hotel. The breakfast is the second highlight! With a small buffet and orders a la carte. The location was great. ...
Cons:
10.0 Excellent
Pros: The BEST hotel staff i have met for a budget-type hotel. Breakfast is very good. Location is at the heart of the old quarter.
Cons:
Putting you in a great location within a 15-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Golden Art Hotel offers an airport shuttle (available on request) for VND 400000 per vehicle one way. For a bite to eat, guests can check out Trendy Breakfast Lounge, which serves breakfast. Nice touches like bathrobes and slippers are offered up in all rooms, along with 24-hour room service and flat-screen TVs.
Details
Reviews
Overall 9.2 Excellent
Based on 915 reviews
Cleanliness
10.0
Wellness Area
10.0
Bar and Beverages
10.0
Comfort
9.4
Pool
9.4
Amenities
9.2
Service
9.2
Room
9.2
Breakfast
9.1
Food
8.7
Vibe
8.5
Location
5.7
WiFi
4.0
Room
9.2
Service
9.2
Amenities
9.2
Comfort
9.2
Breakfast
9.0
Food
8.7
Vibe
8.4
Value for money
8.3
Location
5.6
Comfort
9.5
Room
9.3
Breakfast
9.3
Service
9.2
Amenities
9.2
Food
8.7
Location
5.6
Amenities
9.3
Service
9.1
Room
9.0
Vibe
8.7
Food
8.6
Comfort
9.5
Room
9.3
Service
9.2
Food
8.6
Location
5.8
8.8 Excellent
Pros: The facililites like the pool, steam room , sauna's gym are fantastic. The rooms are quiet. The staff attentive. Breakfast choices phenomenal!
Cons: The restaurants are not open all day through the weekdays. Only certain hours. They ran out Peking Duck in the Jade Crystal Palace which was very disappointing. The main reason we chose to stay at ...
8.8 Excellent
Pros: Free room upsize, great rooms, excellent range of food for breakfast, very nice staff
Cons: The taxi cabs they use (white cabs) as they always went the long way compared to others we used.
10.0 Excellent
Pros: The hotel, staff and facilities at this hotel are amazing. We had a fantastic stay.
Cons:
9.2 Excellent
Pros: Total experience and accommodations were very unexpected for the region. It was a pleasurable trip because of it.
Cons:
10.0 Excellent
Pros: When you arrive you find an amazing building with an impressive architecture (form Carlos Zapata Studio). In the check-in it was offered me a cheap upgrade to Business package (though I was in ...
Cons: The tours offered by a partner company are very political. I don't think it's JW Marriott fault, because the company it's most probably governmental controlled, but I don't think it ...
9.6 Excellent
Pros: Fantastic breakfast buffet Nice swimming pool and gym Clean room Kind staff The lake view from the restaurant and room
Cons: A little bit distant from the old town (maybe 15min by car)
9.6 Excellent
Pros: Excellent interior and facility, nice staff, and great restaurn. Definitely I'll consider to stay JW Marriot again.
Cons: The tour desk at the hotel concierge. Our day tour to Halong Bay was not satisfactory. They have to provide better service to share concierge desk of JW Marriot. Keep in mind that the tour desk is ...
9.6 Excellent
Pros: Staff was excellent, every time we had a request they could not fullfill they asked someone (supervisor) or found a way to help us. For example, menu items at 2am for room service that were not in the...
Cons:
10.0 Excellent
Pros: The hotel is amazing... everything about it from the staff to the comfort of the rooms. We had an amazing stay even got upgraded to a suite!!
Cons:
9.2 Excellent
Pros: Bed was super comfortable and we loved that we were upgraded to a suite even though the walk to the elevator was quite a distance. I loved the service at breakfast and I was even brought a whole plate...
Cons: the walk to the elevator :(
From the expressive architecture outside to the authentic signature JW Marriott services inside, this Marriott hotel in Hanoi, Vietnam welcomes you to experience the new definition of contemporary luxury, located in the new central business district, adjacent to the National Convention Center of West Hanoi. The JW Marriott Hotel Hanoi is a breathtaking Vietnam 5-star hotel that is the perfect place for regional and global meetings, incentives and any type of gathering. This hotel offers one of the largest and most innovative meeting venues in the region including 2 ballrooms and extensive foyer areas, covering 3,600sqm, distinguishing us from other Hanoi, Vietnam hotels. Our spacious 5-star hotel includes several restaurants such as the JW Café, creating international and local cuisine, the French Grill, where you can dine on traditional international flavors, and a Chinese restaurant featuring the best of Cantonese cooking.
Details
Reviews
Overall 9.0 Excellent
Based on 1,968 reviews
Service
9.5
Location
9.5
Breakfast
8.3
WiFi
8.1
Room
7.4
Wellness Area
4.5
Location
9.8
Service
9.5
Breakfast
8.3
WiFi
7.7
Room
7.3
Wellness Area
4.5
Location
9.7
Service
9.6
Food
9.0
Breakfast
8.4
Room
7.6
Comfort
7.5
Location
9.5
Service
9.4
Breakfast
8.5
WiFi
8.1
Room
7.2
Wellness Area
4.5
Location
9.5
Service
9.2
Cleanliness
9.2
Value for money
8.5
Breakfast
8.4
Room
7.4
9.2 Excellent
Pros: Great service. All of the staff were extremely friendly and helpful
Cons: The view out of the window was a bleak
7.1 Good
Pros:
Cons: No windows except one for the bathroom , no sun or natural light entering the room Staff is nice but not professional in giving advise to tourist
9.6 Excellent
Pros: The staff were very helpful, very good location
Cons: No window in our room
7.5 Good
Pros: The hotel is in a great area for walking to all the shops restaurants etc. great breakfast.
Cons:
7.1 Good
Pros:
Cons: water heater shower not working
9.2 Excellent
Pros: Very clean and choose to everything
Cons:
7.5 Good
Pros: Rooms were small, no pool, breakfast was poor compared to other hotels
Cons: Room access cards were treated like gold. And spent an unnecessary extra 15 min checking out because we couldn't locate ours.
10.0 Excellent
Pros: The location is superb
Cons: The staff are helpful, and polite. The breakfast menu are varied, and change everyday
10.0 Excellent
Pros: Friendly staff, good communication in English, excellent location.
Cons: Most of the rooms do not have window.
10.0 Excellent
Pros: The central location of the pearl hotel made exploring the old quarter very hassle free. Subsequently, having the Hoan Kiem lake down the road made the evenings unique and special, especially when ...
Cons:
10.0 Excellent
Pros: Heart of tourist zone. Amazing staff. Would stay again. Excellent English.
Cons: Nothing.
The premier choice among luxury boutique hotels in Hanoi Old Quarters! Just a walking minute to legendary Hoan Kiem Lake, with impeccable service, plush amenities, and spacious accommodations, our beautiful Hanoi Pearl Hotel is premier choice for each privileged guest to enjoy the luxury and comfort. Visitors to Hanoi Pearl Hotel are introduced to the superior craftsmanship of the property beginning with the lobby s exquisite terrazzo floor, a clear indication of the attention to detail and artistry that went into the design of this hotel.
Details
Reviews
Overall 9.0 Excellent
Based on 1,956 reviews
Location
9.6
Vibe
8.9
Amenities
8.6
Service
8.4
Cleanliness
7.6
Breakfast
7.4
Bar and Beverages
7.2
Room
7.1
Pool
7.0
Comfort
6.0
Value for money
5.6
WiFi
4.1
Wellness Area
3.3
Location
9.7
Vibe
8.8
Amenities
8.3
Service
8.3
Cleanliness
7.3
Pool
7.2
Room
7.2
Breakfast
6.9
Bar and Beverages
6.9
Comfort
6.2
Value for money
5.5
WiFi
4.6
Wellness Area
3.2
Location
9.7
Vibe
9.1
Amenities
8.7
Service
8.4
Cleanliness
7.6
Breakfast
7.4
Bar and Beverages
7.1
Room
6.8
Food
6.8
Pool
6.7
Comfort
5.6
Value for money
5.0
WiFi
4.3
Wellness Area
3.1
Location
9.7
Vibe
8.9
Amenities
8.6
Service
8.0
Cleanliness
7.6
Breakfast
7.3
Room
7.2
Pool
7.0
Comfort
6.0
Value for money
5.6
Wellness Area
2.8
Location
9.5
Vibe
9.1
Amenities
8.8
Service
8.6
Breakfast
7.6
Room
7.2
Comfort
6.0
Value for money
5.8
7.9 Good
Pros: Very Beautiful Victorian style hotel like the movie set from Casablanca.
Cons: Staff need more training to deal with English speaking guests.
6.3 Good
Pros:
Cons: Very loud due to nightclub in the basement. Staff sent us to wrong room in the beginning, gave us the key to a room that was already occupied, staff were rude when we explained this.
6.7 Good
Pros: General ambiance.
Cons: Limited storage space in bedroom. Food and drink expensive.
8.3 Excellent
Pros: Comfortable, good ambience, good location
Cons: Staff not very knowledgeable about taxi services, failed to carry out instructions on billing
9.2 Excellent
Pros: The staff were very helpful with any question
Cons: No umbrellas around the roof top pool. The pool was lovely however, I just get sunburnt easily.
8.3 Excellent
Pros: Location
Cons: Discotheque
5.4 OK
Pros: Location & internal decor
Cons: The Apricot is a beautifully decorated hotel. The lobby is outstanding with gorgeous artworks. Rooms are tastefully decorated. Location fantastic. Sadly the hotel falls well short of being true five ...
9.6 Excellent
Pros: Decor was lovely quiet unique. Soft beds. Great pool
Cons: Poor coffee in rooms
9.2 Excellent
Pros: fabulous location, good breakfast, nice pool and gym and helpfull staff
Cons: some of the staff struggled with English LIke most 5 star hotels, the prices for items inside the hotel are costly- unnecessarily so.
9.6 Excellent
Pros: Good location. Friendly and helpful staff at reception and concierge. Bed and pillow were so comfortable
Cons: Wifi. Unsure why connection not very good and had to rely on portable wifi rented from home country
10.0 Excellent
Pros: Perfect location, beautiful decor, very clean, staff is polite and helpful.
Great view from the rooftop bar and the library.
Comfy beds, great amenities, free wi-fi, and cable TV.
Cons: Pool is on the rooftop, so can't swim when the weather is cold.
Putting you within a 10-minute drive of Thang Long Water Puppet Theatre and Hoan Kiem Lake, Apricot Hotel offers an airport shuttle (available 24 hours) for USD 61.00 per vehicle. Guests can visit the spa to be pampered with Swedish massages, body wraps, or body scrubs, and L'artiste, one of 2 restaurants, serves international cuisine and is open for breakfast, lunch, and dinner. 4 bars/lounges and an outdoor pool are other highlights at this luxurious hotel, and rooms offer up nice touches like rainfall showerheads, bathrobes, and pillowtop beds with premium linens.
Details
Reviews
Overall 9.0 Excellent
Based on 953 reviews
Vibe
9.1
Service
9.1
Wellness Area
8.9
Pool
8.8
Room
8.8
Comfort
8.4
Breakfast
8.3
Bar and Beverages
8.2
Location
8.1
Amenities
8.0
Value for money
5.7
Service
9.3
Vibe
9.2
Room
9.2
Wellness Area
8.9
Pool
8.8
Amenities
8.5
Bar and Beverages
8.3
Breakfast
8.1
Location
7.8
Value for money
6.0
Service
9.2
Cleanliness
9.1
Vibe
9.0
Room
8.8
Breakfast
8.5
Location
8.1
Amenities
8.0
Food
6.6
Service
8.9
Vibe
8.9
Room
8.3
Location
8.0
Amenities
7.8
Breakfast
7.8
Food
6.8
Service
9.3
Vibe
9.3
Room
8.8
Amenities
8.2
Location
8.0
9.2 Excellent
Pros: Great view from my room, excellent customer service and the most important thing is that my bed is very comfortable to sleep.
Cons: I didn't realise that there is no direct lift from the swimming pool to my room floor. Had to change the lift on reception floor, and felt a little bit awkward to walk past the whole lobby in my ...
10.0 Excellent
Pros: Very nice room with wonderful view. Very nice staff.
Cons:
8.8 Excellent
Pros: I like everything, but it doesn't WoW me... I just felt home when I came to my room or around hotel... made me comfortable The staff very nice, even I didnt give them TIP, They gave my kids ...
Cons: Here was that I didn't like, in my room there were a room with bath tub and shower, 2 area, shower room was separated with a door, but they just put the soap and other skin care in shower room not...
9.6 Excellent
Pros: I like everything: room, view, breakfast, staff...
Cons:
9.2 Excellent
Pros: Fantastic views over Hanoi (particularly from roof top restaurant/bar); high standard breakfast buffet; contemporary room design and equipment; late check-out option;excellent service and staff ...
Cons: Pool could be in a nicer location and is not up to the standards of a 5* Hotel, but not a big deal; everything else was just perfect!!
10.0 Excellent
Pros: Excellent staff.
Cons: More vegetarian options on the breakfast buffet
10.0 Excellent
Pros: The service was really good and front desk agent was so kind and gentle. And the view was perfect that we could see the city of hanoi.
Cons: Nothing
9.6 Excellent
Pros: The best hotel in Hanoi. When i checked in they escorted me to club floor, and warmly welcomed me. They have some staffs who can speak korean and english very well. Services were fantastic. The ...
Cons: It was very nice overally, but foods in lounge were very few during breakfast and cocktail time. Compared they have a big shelves on the buffe line, it's only served few selection of foods.
9.2 Excellent
Pros: Very helpful staff. I forgot my luggage in the taxi I took from the hotel when I was checking out, and the staff helped me track down the driver in just minutes. They also called me every few minutes ...
Cons:
9.2 Excellent
Pros: Kind staffs, spacious room
Cons: Little bit pricey
Putting you within a 10-minute drive of Temple of Literature and Ho Chi Minh Mausoleum, Lotte Hotel Hanoi offers an airport shuttle (available 24 hours) for VND 1155000 per vehicle. Guests can visit the spa to be pampered with massages or mani/pedis, and Grill 63, one of 4 restaurants, serves breakfast, lunch, and dinner. 2 bars/lounges and an indoor pool are other highlights at this luxurious hotel, and rooms offer up nice touches like premium bedding and pillow menus.
Details
Reviews
Overall 8.9 Excellent
Based on 1,527 reviews
Breakfast
9.1
Service
9.1
Bar and Beverages
9.1
Room
8.2
Comfort
8.1
Food
7.8
Location
7.8
Amenities
7.5
Vibe
7.3
Cleanliness
7.1
WiFi
6.6
Value for money
6.1
Service
9.3
Breakfast
9.2
Bar and Beverages
9.0
Room
8.2
Comfort
8.1
Location
8.0
Food
7.8
Cleanliness
6.9
WiFi
6.7
Value for money
6.2
Breakfast
9.1
Service
9.1
Room
8.1
Location
8.0
Food
7.9
Amenities
7.4
Cleanliness
6.6
Value for money
6.0
Pool
5.6
Service
9.1
Breakfast
8.5
Room
7.9
Location
7.9
Amenities
7.8
Vibe
7.0
Value for money
6.1
Pool
5.6
Service
9.0
Breakfast
9.0
Room
8.1
Location
7.8
Wellness Area
7.5
9.2 Excellent
Pros: Breakfast buffet, the view and location of the property
Cons: King bed was 2 beds pushed together, definitive bump in the middle of the bed and the pavilion was quite noisy with people walking by and who were not considerate of anyone else
7.5 Good
Pros: The lake view is beautiful. Friendly service. Staff remembered our in room breakfast the 2nd time we ordered!
Cons: The mattress sinks in so we didn't get the comfort as expected.
10.0 Excellent
Pros: The rooms were large bed was very comfy balcony over the water was a bonus the staff were so friendly it was a great area with lots of places to eat
Cons:
10.0 Excellent
Pros: Our every need was met during our stay at the InterContinental Westlake Hanoi, and the high-quality service and hospitality could be felt throughout the weekend. I could not have imagined a better ...
Cons:
8.3 Excellent
Pros:
Cons: My daughter cut her feet badly on the bottom of the baby pool.
10.0 Excellent
Pros: everything was magical .. the view from the room was breathtaking
Cons:
9.6 Excellent
Pros: I had a room with panoramic water views. Clean and very comfortable rooms what you expect from Intercontinental. Beautiful hotel built on the lake.
Cons: I was surprised not to be met with a welcome drink for check in.The only bad thing about my stay was the mosquitoes everywhere. On the balcony, the sunset bar and even walking from our room to front ...
8.2 Excellent
Pros: room, facilities, tiny caffe Latte for breakfast rather than a mug
Cons: check-in 3 PM or later.
10.0 Excellent
Pros: The location is breathtaking
Cons: No free wireless access in the rooms
InterContinental Hanoi Westlake is uniquely placed over the serene waters of West Lake located just a few minutes away from Hanoi's famous Old Quarter. Discover absolute tranquility at this luxurious urban resort with outdoor pool and state of the art health club. Savour the finest cuisine at the hotel's Café Du Lac & Milan restaurants and relax in contemporary Vietnamese designed guest rooms and suites with spectacular views from your own private balcony.
Details
Reviews
Overall 8.9 Excellent
Based on 408 reviews
10.0 Excellent
Pros: This was a sensational apartment and the staff were amazing. So much room, beautiful furnishings- it was just fabulous!
Cons: Room service was a little limited and there was not an option for a restaurant in the evening
9.2 Excellent
Pros:
Cons: The dinner in the restaurant was average, however the buffet breakfast was good!
10.0 Excellent
Pros: My mum booked this as my last night in Vietnam and l loved it
Cons: Nothing, everything was great
8.8 Excellent
Pros: There are apartment for family which need a relaxing place. It includes spa, swim, health facilities what you can use.
Cons: It's a little far away from Hoan Kiem Lake. and also There are no popular restaurants near hotel.
7.1 Good
Pros: Pool
Cons: Room looked tired
10.0 Excellent
Pros: The location, the pool, the room view.
Cons: Playground outdoors is a bit old.
10.0 Excellent
Pros: spacious/clean
Cons: Not enough towels/amenities in room. A/C was not strong enough in main room.
10.0 Excellent
Pros: Big room - very clean with wood floor (no carpet so no smelling in such a humid country) - very modern - good bed - quiet - good A/C (clean and working well - not noisy - not too cold) - Wifi ...
Cons: They don't take AE card which I didn't know (booking.com didn't mention it when I did my booking with it) so fortunately I took enough cash with me! Breakfast is simple - not too many ...
10.0 Excellent
Pros: Property was good and good location
Cons:
Placing you within a 15-minute drive of Ho Chi Minh Mausoleum and Temple of Literature, Elegant Suites Westlake offers an airport shuttle (available on request) for USD 20 per vehicle. Guests can indulge in deep-tissue massages, body scrubs, or facials, and Camellia serves breakfast, lunch, and dinner. There are 2 bars/lounges and an outdoor pool, and apartments at this luxurious property include upscale features like fireplaces and jetted tubs.
Details
Reviews
Overall 8.8 Excellent
Based on 1,100 reviews
Location
9.0
WiFi
9.0
Breakfast
8.9
Service
8.5
Room
8.4
Amenities
8.3
Vibe
8.1
Food
7.8
Comfort
7.5
Value for money
6.3
Pool
2.3
Location
9.2
Breakfast
9.1
Service
8.8
Room
8.4
Amenities
8.2
Food
8.0
Vibe
7.9
Cleanliness
7.7
Value for money
6.7
Location
8.9
Breakfast
8.8
Room
8.5
Service
8.5
Wellness Area
8.3
Amenities
8.2
Cleanliness
7.7
Comfort
7.5
Value for money
6.4
Pool
3.1
Location
9.1
Breakfast
8.7
Service
8.6
Vibe
8.2
Room
8.0
Amenities
8.0
Value for money
5.8
Breakfast
9.0
Location
8.9
Service
8.4
Room
8.3
Cleanliness
8.1
Amenities
8.1
Vibe
7.7
Comfort
7.3
10.0 Excellent
Pros: Excellent five star facility. Wonderful staff, breakfast, and room.
Cons:
7.1 Good
Pros: Everything was fine.
Cons: But it's too expensive
10.0 Excellent
Pros: The room was fantastic........lovely bathroom with very comfortable bed...........and a great selection of tv channels. Breakfast was superb and location was in a top location completed with fantastic...
Cons:
4.2 OK
Pros: Layout
Cons: Pick up foyer
9.6 Excellent
Pros: Everything about the hotel
Cons:
10.0 Excellent
Pros: Everything.
Cons: Late checkout not flexible enough
9.6 Excellent
Pros: not sure if it was the room i booked, but checked into a huge room with a hall area, great ambience light, practical and extremely comfortable stay. breakfast spread was great, lots of staff around to...
Cons: staff are friendly, helpful and fantastic in anticipating guests comfort. however there are some staff who may need some polishing (seems junior) just need more time to gain experience but not a huge ...
8.8 Excellent
Pros: It is very central and convenient to get anywhere you want. Very clean and nice hotel. Many presidents and loyalties have visited this hotel in past. The photos are attached at the wall. The hotel ...
Cons: The swimming pool is very old and small, and in the bar they have PR girls to keep you company (NO PROSTITUES!!!!) but it can be annoying if you want to have a relax night
9.2 Excellent
Pros: Fantastic breakfast, lovely suite and the staff was friendly. Awesome stay in Hanoi.
Cons: The pool was a bit disappointing, quite small and old.
7.5 Good
Pros: Great buffet for breakfast and staff really nice. Close to the center and from a distant walk from the most touristic places The hotel itself is quite nice and comfy Facilities are good Spa is ...
Cons: We booked a room and due to the noise of the lift (the room was next to the lift), we required to change it. The hotel staff has been supportive to do that but we have been downgraded without much ...
Melia Hanoi is a luxurious hotel with breathtaking views over the city. Close to the main tourist attractions: Hoan Kiem Lake and the old quarter, Quan Su Pagoda, Temple of Litterature, Ho Chi Minh Mausoleum and One Pilar Pagada. Amongst many other facilities, the hotel provides outdoor swimming pool, fully-equipped fitness center, haidresser and spa. Fine dining options include two exquisite restaurants serving the most delicious and authentic Vietnamese cuisine or some more traditional International culinary specialities. The hotel have its own chef to prepare Halal food for Muslim or offer special menu for guests during Ramadan month. For a rendez-vous, gather at the Cava Lounge, over a cocktail or an afternoon tea. Get delighted with our Meliá Deli's fresh baked breads, rolls, exquisite French Pastries and delicious cakes. Rooms are spacious and cozy, providing all the five star facilities. The tour desk may also help you to arrange tours and excursions: Perfume Pagoda, the Ancient capital city Hoa Luo, Ha Long Bay (one of the natural wonders of the world, designated by UNESCO as a World Heritage site) are some of the places you can visit during your stay in Hanoi. And at anytime, our friendly staff will always do his utmost to exceed your expectations and make your stay unforgetable.
Details
Reviews
Overall 8.8 Excellent
Based on 1,012 reviews
Location
9.3
Food
9.0
Breakfast
8.9
Service
8.6
Room
7.7
WiFi
5.5
Bar and Beverages
4.0
Location
9.1
Cleanliness
9.0
Breakfast
8.9
Service
8.5
Room
7.5
Amenities
7.0
Vibe
6.9
WiFi
5.4
Cleanliness
9.4
Food
9.1
Location
9.1
Breakfast
8.7
Service
8.2
Room
7.6
WiFi
6.2
Cleanliness
9.4
Location
9.3
Food
9.1
Breakfast
9.1
Service
8.7
Room
7.9
Amenities
7.8
Location
9.1
Service
8.9
Breakfast
8.8
Room
7.9
Vibe
7.7
Comfort
7.6
Wellness Area
6.0
9.2 Excellent
Pros: The location is great. The staff is great and willing to help but not greatly warm. The decor is tasteful and the room is clean
Cons: The hotel can be a bit small and the bathroom is probably really the smallest I have ever stayed in.
8.8 Excellent
Pros: Clean n comfortable
Cons:
10.0 Excellent
Pros: Staff service was impeccable from reception to concierge. Concierge helped to recover over payment to taxi.
Cons: Nothing!
8.3 Excellent
Pros: Great staff and very comfortable room in good location
Cons: No good bar for a drink
9.6 Excellent
Pros: The room is big and overall good for money.
Cons: Wifi signal is pretty bad
10.0 Excellent
Pros: Food , room
Cons: Bathroom
9.6 Excellent
Pros: The hotel location is very good and only a short distance from the main attractions of Hanoi in a safe and secure area. The security was good. The room was of a good standard and very clean. The ...
Cons: Although the hotel had a business centre, you had to request access as the staff were not always available.
9.6 Excellent
Pros: quality and comfort of room equipment and facilities
Cons:
8.8 Excellent
Pros: The location of the hotel is good, the hotel is very peaceful away from some of the chaos of Hanoi. The night manager was very helpful in sorting out some documentation for us.
Cons:
10.0 Excellent
Pros: Great friendly service and location
Cons: No bar access
10.0 Excellent
Pros: Movenpick has a consistency of quality for room facilities. Staffs are helpful and friendly as usual.
Cons: Was put into a room with 2 beds instead of one king size. Room's settings are still nice but obviously needs renovation.
5.1 OK
Pros:
Cons: Arrived late and was very tired. Was given a room they knew had non-functioning air conditioner.Vietnam in summer is not place to be without AC. They pretended they didn't know, but the room had evidence of being rejected by other guests. Finally got different room next day. Inexcusable behavior on part of hotel.
Putting you within a 10-minute drive of Temple of Literature and Hoan Kiem Lake, Movenpick Hotel Hanoi features an airport shuttle (available 24 hours) and a casino. Guests can indulge in facials, and Mangosteen Restaurant serves breakfast, lunch, and dinner. A bar/lounge and a fitness center are other highlights, and rooms at this luxurious hotel offer LCD TVs and minibars.
Details
Reviews
Overall 8.8 Excellent
Based on 691 reviews
Bar and Beverages
10.0
Service
9.7
Location
9.4
WiFi
9.4
Breakfast
8.7
Cleanliness
8.3
Amenities
7.8
Room
7.5
Service
9.5
Location
9.5
WiFi
9.4
Breakfast
8.8
Cleanliness
8.2
Room
7.0
Service
9.8
WiFi
9.5
Location
9.2
Breakfast
8.6
Room
7.7
Wellness Area
5.6
Service
9.7
Location
9.3
Breakfast
8.8
Cleanliness
7.7
Room
6.8
Service
9.7
Location
9.5
Room
7.8
10.0 Excellent
Pros: Simply perfect, amenities modern, clean room, soft but not too soft bed, perfect location, helpful staff and delicious daily breakfasts.
Cons:
10.0 Excellent
Pros: Location for a perfect enjoy and relax. We stayed in Hanoi just for a couple of days, but I believed that the place was the best choice to stay in. All staff were outgoing and helped us in booking ...
Cons:
7.9 Good
Pros:
Cons: I did not like the way guests of mine were treated when I wanted one to stay overnight. There was a reluctance to let the person register as did not check in at time if checkin even though I had ...
9.6 Excellent
Pros: With nice recommend about Golden Cyclo Hotel from my colleague, we quickly decided to book room at the hotel and we were always satisfied from beginning to finish day. Staff was perfect friendly and ...
Cons:
10.0 Excellent
Pros: We loved our room with a nice view looked down the street and corner of Hanoi city, large and quiet room. Thanks to all staff of the hotel for your help, made our trip more fun and joy.
Cons: nothing
9.6 Excellent
Pros: I spent only one night at Golden Cyclo hotel, but it was memorable time. I booked a standard double room then upgraded to premium double with a bit charge, it was large and looked like a mini suite. ...
Cons:
10.0 Excellent
Pros: The hotel is very charming, the stylish decoration is beautiful but tidy. These location is the best choice and opportunity to discovery in Hanoi especial old quarter even you don’t have much time. ...
Cons:
8.3 Excellent
Pros: The staff were fantastic, so very friendly and helpful! Also loved the food in the restaurant.
Cons:
9.6 Excellent
Pros: The elite boutique hotel is situated in old quarter Hanoi. Facilities and services were excellent. Staff were super friendly and helpful. The hotel provide bike rental. It’s wonderful choice for ...
Cons:
9.6 Excellent
Pros: Well-situated, comfort room with king size bed, clean everywhere and excellent shower. Staff extremely friendly and very take care of you.
Cons:
Putting you within a 10-minute drive of Hoan Kiem Lake and Thang Long Water Puppet Theatre, Golden Cyclo Hotel offers an airport shuttle (available 24 hours) for USD 25 per vehicle. The restaurant is the perfect spot for a bite to eat, and after visiting the fitness center for a workout, you can unwind with a drink at the bar/lounge. Rooms at this upscale hotel offer up nice touches like rainfall showerheads, bathrobes, and pillowtop beds with premium linens.
Details
Reviews
Overall 8.7 Excellent
Based on 1,506 reviews
Location
9.6
Service
9.2
Amenities
6.7
Breakfast
6.7
Room
6.6
Wellness Area
6.5
WiFi
2.9
Location
9.7
Service
9.4
Room
6.7
Wellness Area
6.4
Breakfast
6.4
WiFi
2.8
Location
9.5
Service
8.9
Breakfast
6.6
Wellness Area
6.5
Amenities
6.4
Room
6.3
WiFi
2.5
Location
9.7
Service
9.2
Vibe
7.5
Amenities
6.9
Breakfast
6.4
Room
6.4
10.0 Excellent
Pros: Staff very friendly, great location and very nice breakfast.
Cons:
7.5 Good
Pros: Good service
Cons:
10.0 Excellent
Pros: It was a really fantastic hotel with very good breakfast
Cons:
9.2 Excellent
Pros: Excellent location and the staff were so friendly and helpful. The room & bathroom were a perfect size and view from the restaurant on top floor was fascinating. If you are looking for somewhere ...
Cons: 2 of the mornings around 6:30am there was a loud noise that would last about an hour that I couldn't sleep with. Sounded like a loud motorbike or someone dragging table/chairs across the floor...
10.0 Excellent
Pros: Service and food was amazing! Mrs Sam was sensational. Loved the whole experience. Highly recommended
Cons:
5.4 OK
Pros: It is very central, the restaurant view, staff very nice and helpful
Cons: Room without windows, cleanliness, the spa in the basement very shabby and dirty.
7.5 Good
Pros: We booked the larger room with a balcony. The room was nice and spacious and clean. Breakfast was the usual big buffet where you order eggs how you want them. The location was excellent. We ate...
Cons: A lot of staff spoke limited English which made things like checking in/out a bit more confusing than the other hotels we stayed at. The balcony is only about 350mm wide and totally unusable...
7.5 Good
Pros: location was great
Cons: room was abit small but toilet was great
10.0 Excellent
Pros: The staff here were incredibly helpful and wonderful. They gave us many recommendations for the best places to eat and shop, helped us arrange all transports including a train to Sapa, booked our ...
Cons:
7.9 Good
Pros: Location was great (directly in city centre, easy to reach important sights) and staff very friendly and helpful
Cons: Hotel is actually 3 stars not 4 as advertised on booking.com. Breakfast could have been better
10.0 Excellent
Pros: Very nice hotel great staff location and comforts in the room
Cons: Hard to find anything but the shower is it the best
Putting you in a great location within just a 10-minute walk of Thang Long Water Puppet Theatre and Hoan Kiem Lake, The Palmy Hotel & Spa offers an airport shuttle (available 24 hours) for USD 28 per vehicle one-way. You can indulge in deep-tissue massages, body treatments, or aromatherapy, and grab a bite to eat at Palmy Hotel SpaRestaurant, which serves international cuisine and is open for breakfast, lunch, and dinner. A bar/lounge and a snack bar/deli are other highlights, and rooms offer LCD TVs and DVD players.
Details
Reviews
Overall 8.7 Excellent
Based on 1,146 reviews
Location
9.7
Service
9.5
Bar and Beverages
9.3
Breakfast
8.5
Amenities
7.7
Room
7.3
WiFi
6.6
Pool
6.0
Location
9.7
Service
9.5
Bar and Beverages
9.2
Breakfast
8.2
Room
7.1
WiFi
6.7
Comfort
6.3
Pool
6.0
Location
9.8
Service
9.5
Bar and Beverages
9.3
Breakfast
8.6
Room
7.6
Amenities
7.4
Pool
6.3
Location
9.6
Service
9.4
Breakfast
8.5
Amenities
7.5
Room
7.2
Value for money
6.9
Comfort
6.7
Location
9.7
Service
9.6
Cleanliness
8.4
Amenities
7.7
Room
7.2
6.7 Good
Pros: Location, lobby staff, lobby itself
Cons: Room smelt musty, bar and restaurant staff seemed disinterested and we often had to approach them for service. Also, they constantly forgot to get us to sign the bill and would then ring us and ask us...
7.5 Good
Pros: Staff were friendly and had a good knowledge of the local area
Cons: The room had a musty smell and wasn't well aired
9.6 Excellent
Pros: The staff were really helpful and responsive
Cons: The smoking around the pool
9.2 Excellent
Pros: This Hotel did everything to make our stay in Hanoi pleasant, even several days after we left the hotel for our trip to Halong Bay and Sapa we could still return and get assistance and use the ...
Cons: The fitness facilities could easily be upgraded by: 1. ensuring aircondition, 2. cold water, 3. towels
10.0 Excellent
Pros: Friendly, smiling staff were excellent
Cons:
8.3 Excellent
Pros: Staff super friendly and helpful
Cons: I asked for a quiet room but was given a room adjacent to the lift and, worse still, a connecting room. After the first night, we were moved to a different room, which was an upgrade that we were not ...
6.7 Good
Pros: The location is great within the old quarter and the hotel is relatively good value for your money. We got upgraded to bigger rooms upon check in too. Breakfast is really decent and the place really ...
Cons: The place is currently being renovated and there is construction of a new building going on next door. If you can put up with a bit of noise then all is OK. There was a night where internal ...
9.2 Excellent
Pros: Staff went out of their way to help and were very warm and friendly. Hotel was very pleasant. Breakfast was very good. Glad we chose the suite; it was nice and roomy. Restaurant on the top floor ...
Cons: Internet was a bit slow in some areas.
9.2 Excellent
Pros: Great location in the midst if the old quarter but on a quieter street. Staff extremely professional and check in staff extremely welcoming and well organised. Breakfast was adequate and again staff ...
Cons: Some building work going on outside which you could hear, however this was not at unreasonable times so didn't find it a huge inconvenience.
7.5 Good
Pros: Ease of access to the neighborhood
Cons: Hotel needs maintenance.
10.0 Excellent
Pros: The Tirant Hotel was perfect! Great location in the Old City, near lake. Staff was amazing! Friendly and with good English. Room was very nice, bed comfortable, bathroom well appointed and clean. The breakfast just right with lots of choices.
Cons:
10.0 Excellent
Pros: The hotel staff very friendly and hook you up with taxis to airport or other local trips if you want to go to a place like ha long bay.
Cons: None
Putting you within a 10-minute drive of Hoan Kiem Lake and Thang Long Water Puppet Theatre, Tirant Hotel features a rooftop terrace and offers an airport shuttle (available 24 hours) for VND 510000 per vehicle. Guests can indulge in deep-tissue massages, aromatherapy, or thalassotherapy, and Tirant Restaurant, one of 2 restaurants, serves breakfast, lunch, and dinner. There's a poolside bar and a bar/lounge, and rooms at this upscale hotel get the details right with iPod docks and rainfall showerheads.
Details
Reviews
Overall 8.7 Excellent
Based on 300 reviews
Service
9.8
Location
9.7
Vibe
9.3
Cleanliness
9.1
WiFi
8.8
Amenities
8.4
Breakfast
8.3
Room
7.4
Comfort
4.9
Service
9.8
Location
9.7
Cleanliness
9.2
Amenities
8.6
Breakfast
8.6
Room
7.1
Comfort
4.6
Service
9.8
Location
9.7
Cleanliness
8.9
Breakfast
8.2
Value for money
8.1
Room
7.3
Comfort
5.1
Service
9.8
Room
7.6
Service
9.8
Location
9.7
4.2 OK
Pros: The bed
Cons: Staff waking us up after a long flight several times
9.6 Excellent
Pros: Location is very close to the Old Town. Staffs are so friendly and helpful.
Cons:
10.0 Excellent
Pros: Great place to stay in Hanoi, good value for money, frendly staff. All you need to spend nice moments for business or for hollidays. I was here 4 year ago and happy to come back this time. I'll be...
Cons:
9.6 Excellent
Pros: Room was very nice and staff was great. Decent location. The hotel was a delightful surprise and a definite recommendation
Cons:
10.0 Excellent
Pros: Staff kind and helpful.
Cons:
10.0 Excellent
Pros: breakfast was very nicely set out with everything you could want there to eat. The rooms were nice & roomy everything nice & clean. The staff were very nice & helpful at all times, as ...
Cons: Maybe the bath room was a bit small, but I can't think of anything really you could dislike
9.6 Excellent
Pros: Quite a nice location, good ambience, nice welcome, smart hospitable indulging staff, good rooms, good facilities as they claim and publish, comfortable bed and room, decent nice breakfast.
Cons: They can introduce some more vegetarian varieties in in room dining service But otherwise cant think of anything else. It was a nice stay.
10.0 Excellent
Pros: Great location, staff extremely helpful, lovely room and smelt lovely and clean and fresh. A really nice hotel. I would certainly stay again. High recommended. They also have a boutique hotel just ...
Cons:
8.8 Excellent
Pros: There was ample space in our room for the three twin beds we requested. Every day you could get three pieces of laundry washed for free. They stored our luggage for free when we went overnight to ...
Cons: The two windows in our room looked out at a nearby stone wall letting in very little natural light.
9.6 Excellent
Pros: Excellent service. Great location. Very quiet & private.
Cons:
Nestled in the heart of Centre of Hanoi, the Hotel affords discerning travelers an unrivalled value to explore all that the city has to offer. The distinctly eclectic dcor marries beautifully with all the modern conveniences, creating a truly indulgent experience.
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