|Distance to city centre||4.4 mi|
|Nearest airport||Savannah/Hilton Head|
|Distance to airport||27.6 mi|
|access to the beach||in 458 reviews|
|beach chairs||in 317 reviews|
|beautiful hotel||in 18 reviews|
|beautiful lobby||in 13 reviews|
|beautiful location||in 59 reviews|
|bike paths||in 9 reviews|
|bike rentals||in 51 reviews|
|bit pricey||in 57 reviews|
|covered strawberries||in 22 reviews|
|family friendly||in 26 reviews|
|food was good||in 161 reviews|
|great location||in 334 reviews|
|great service||in 134 reviews|
|hilton head||in 18 reviews|
|ocean view||in 79 reviews|
|pool area||in 340 reviews|
|resort fee||in 222 reviews|
|rooms were clean||in 132 reviews|
|staff was friendly||in 594 reviews|
The staff was awesome! I have stayed here in the past and this trip showed exceptional service. The last time I saw this level of service was when I stayed at Four Seasons. The hotel was great and would always keep this an option for future travel.
Customer service was TOP NOTCH
Kind of old but it's been refurbished, one main pool which is small. Pool bar closes too early. Overpriced for what you get.
Room was good and clean, on par with the Marriott properties (Courtyard, Fairfield, Springhill, etc) we normally stay at. We didn't make much use of the resort amenities, but the grounds were well-kept.
Try somewhere else
Cleaning staff was consistently disappointing. Once they took our towels and forgot to give us any new towels and once the room looked barely touched. Everyday they were bad about coming before 8 am and coming back during the four hour Windows we provided.
The resort is in the Shipyard Community (gated with security and includes golf courses and the Van Der Meer Tennis Center) and has direct beach access. The rooms were newly renovated and the grounds were immaculate. The staff was top-notch--very helpful and professional from the check-in clerks to the cleaning staff.
We were surprised when our parking lot view room was actually a view of the roof of part of the resort. Not a huge problem, but still... Also, the beach entrance for the resort is connected to the beach club access for the larger Shipyard communnity. This was only a problem because the beach area just outside the resort tended to be quite crowded. However, everyone was nice and we had a great time.
The rooms were very modern, friendly front desk, large variety of food at buffet. All you can eat, with band duo.
The Easter buffet check was a surprise, did not get a price or menu beforehand. Check was $115.00 buffet dinner for two, +$15.00 tip for great service, and we did not order extra items. Total for Sonesta Seacrest Easter Buffett for two was $130.00!!! Wow!! Will return, but call for price of buffet first ;)
Very clean and well kept. We had standard king bed without ocean view. Staff very friendly and accommodating. Didn't use restaurants but exercise room was nicely equipped and modern.
Everything about our stay was flawless with the exception of internet access and WIFI. Both were very sporadic and not always available. We love the location, grounds are beautiful, staff was great and our room and entire resort were very clean. Love staying here!
Everything was nice.
Fab Spring Break
Perfect Spring Break! We stayed at Sonesta for three nights in early March and had a relaxing respite from the stresses of work, and for our 14 year old son, schoolwork. Beautiful lobby, with lots of seating. We brought some games and puzzles, and there was plenty of space to play. The pool areas were beautiful, and the jacuzzi was steaming hot. Our room was lovely, too. Nice fluffy bed and tidy bathroom. Great beach area. A private event was going on in a covered, outdoor dining area, and it looked so neat to be oceanside and have a party. Everyone was friendly and helpful. We would definitely stay at Sonesta again.
Hotel grounds were beautiful. Pools were nice. Staff was friendly and courteous. Rooms were clean and modern. One feature we really loved - tiny floor lights that kicked on when you stepped off the bed. Only activated at night, they allowed you just enough light to see your way to the bathroom without knocking into things.
Not a problem exclusive to Sonesta, but by 10:30am all the pool chairs were "reserved", and you couldn't find a seat let alone a couple chairs together. Guests reserving multiple chairs early in the am and then leaving their "towels" on those chairs all day long preventing their use by others is a problem systemic to this industry and really needs to be addressed.
The resort's pool and beach were excellent. We had no problem getting chairs at the pool, and the beach was lovely.
At high tide, the beach gets really crowded because it shrinks so much. The Sonesta is pet friendly as is the beach. In the late afternoon, there are a lot of dogs on the beach.
Sonesta Resort Hilton Head Island is ranked as one of the best luxury hotels in Hilton Head according to U.S. News & World Report. It is perfect for couples getaways and honeymooners who are seeking an upscale experience in a lavish setting. The hotel is near many attractions, including a long stretch of white-sand beach and a popular, grand-sized golf course. Guests can choose from over 300 contemporary accommodations, including standard guest rooms, garden view rooms, ocean view rooms, executive king rooms, garden view suites, and presidential suites. All rooms and suites are newly renovated and furnished with modern and ambient decor, thoughtful amenities, and luxurious details. All rooms include high-speed internet, custom bath products, flat-screen smart television, electronic safe, mini-fridge, Keurig coffee maker, plush bathrobes, air-conditioning, and a private balcony or patio. All rooms are kid-friendly. Room service and laundry service are available. Guests can relax in the hot tub and outdoor pool, complete with sundeck, lounge chairs, and private cabanas. A day spa offers a wide range of therapeutic services, including massages and facials. The 24/7 fitness center is fully equipped with free weights, cardio machines, and other exercise equipment. Bike rentals and access to the tennis courts are available for a fee. Business travelers can utilize the meeting rooms, which boast plenty of space for corporate events, social gatherings, and conferences. The spacious ballroom makes an elegant wedding venue. Guests can dine at the onsite restaurant and bistro. Two onsite bars serve gourmet cocktails, fine wines, and craft beers.
Based on 3,174 reviews
Policies vary by room type and provider.
|Hilton Head Island||5.1 mi|
|Savannah/Hilton Head||27.6 mi|
|Savannah, Georgia||24.8 mi|
|Yemassee, South Carolina||37.5 mi|