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Breakfast first class
The cleanliness and comfort of the room. I took dinner in the hotel. I found the menu choice very limited - there was no a la carte menu. The meal itself was disappointing to put it mildly. With the exception of the vegetables accompanying the main course, nothing gave any impression of recent preparation- there was strong suggestion of packets and freezers. Overall. very poor value for the price charged.
Very handy for trains,buses, and ferries. No
Off street parking provided rooms comfortable but worn stair carpets, chipped paintwork etc gave a general air of the place being rather 'tired'.
Function we were attending was well organised with good food and friendly staff. Hotel is a bit "tired"
Breakfast was excellent.The room was very warm and the staff very helpful.To be able to park in the hotel was quite useful The room was on the small side and there was dust on the top of the curtains
The location, the staff, the room The view (a wall and a emergency exit), the window of the bathroom was quite old and let the cold in.
For what I paid for the room, this was reasonable. The lack of choice for an evening meal. The quality of the main meal(turkey with all the trimmings) was derisory and left much to be desired. I was not expecting corden bleu but they need to raise their game. The meal I had appeared to have been made hours before and just kept hot for speed of serving,made with poor quality produce, I got the feeling they were catering for a coach operator doing a Turkey & Tinsel tour.
Clean comfortable and warm -
the location of the hotel is excellent. Very central.
Spotlessly clean, friendly staff, excellent food Shortage of parking spaces
Early start, night porter got simple breakfast together; good bar food All the stairs and fire doors are difficult with a heavy suitcase etc
A pleasant comfortable hotel ideal for our overnight break
Comfortable, clean, good level of equipment The breakfast was atrocious - pre-prepared, dry, eggs like rubber. Very poor to have breakfast served this way - it is a major influence when I travel and I would not knowingly book at a hotel where breakfast is not freshly prepared.
the jaccuzi baths and bay window with sea views.
Everything. The recently refurbished rooms etc were lovely (especially the spa bath) and were were looked after very well by the staff. No air conditioning in the room - but understandable for the few weeks per year it may be needed.
Sadly my husband suffered an asthma attack and we had to cut short our tay but we were looked after very well and have no hesitationin recommending very highly this lovely hotel.
This hotel was very good and the food was also very good. No there was nothing.
Spotlessly clean, quiet Kettle failed on first use but not forseeable. Could not get the window to open more than 2 inches nor fasten it at that position, might be me but no instructions.
Cleanliness Television was a bit worn out, audio was a bit fuzzy and screen was very small.
Excellent location with friendly staff and nice breakfast. Decoration rather too much ! Shower room steamed up. A big dissapointment, no evening meals on a night of torrential rain. However host did arrange taxi and booked evening meal in exellent restraunt.
Excellent, personal and attentive service. Very nice sea-view room. Excellent location and standard of accommodation. Even though I had the 'do not disturb' sign up, the cleaners still came in and moved everything around. Also, breakfast times should be clearly stated on arrival.
Good setting, quality furnishings and decor, friendly owners and staff. Does not provide dinner so more of an up-market bed and breakfast. Poached eggs produced with solid yolks!
Fabulous view and perfect hosting! A must when in Oban.
Very familiar, excellent wellcome after arriving, ideal situation for visiting the isles (close to ferry transports).
Magnificent location, friendly owners (Michael and Marion), spacious room, good breakfast, good bar with great selection of malt whiskies
Good welcome and attendance to needs generally
Very clean, beautiful location. Staff friendly and helpful but not intrusive. Not really. Would have suited better had breakfast been a little earlier.
We were made welcome and received the right amount of attention throughout our stay at this most comfortable hotel and will recomend it to anone travelling to Oban.
Superb setting, impressive building, wonderful views. Very warm and personal welcome. Well-appointed bedrooms, comfortable public rooms. Highly recommended.
All staff were very helpful from checking in to checking out. Hotel was also very peaceful throughout and this is important to me on business related overnight stays. Unfortunately,I did not have the time to make use of the leisure facilities on this trip,but hopefully will get the chance on my next trip.
a nice hotel, friendly staff, and the food was very good.
Room was warm, clean and comfortable. Staff - greeted with being told i will have to park elsewhere as other guests have booked parking spaces. I was not offerred the opportunity to book a table for dinner or asked if i wanted a newspaper. When i went to the resteraunt i was told it was fully booked so i could book for an hour later or ' walk into town'. I reserved for an hour later and went to the bar where the service was poor and abrupt. The barman seemed to be more interested in talking with colleagues.
Comfortable beds and good food. Both nights awakened between 3am - 4am by two loud talking women in corridor outside. This was remarked on by other guests.
Goo staff attitude. Good food pleasant decor spar facilities very good hot tub especially Please write at least 15 words Broken shower toilet didn't flush several light bulbs not working in room poor attitude to mainteanance
the bar from hotel and the hot tube i didn't like the room,it's not deserve the paid money.
Attractive room with tea and coffee - making facilites, very good restaurant with excellent food. Staff exceptionally helpful, lovely bar area with comfortable seats, and adjacent conservatory area overlooking the bay. Have stayed before, but much impressed by the general standards, the staff, and the general warmth of the hotel. Very much enjoyed our stay, and would be happy to return. Parking is quite limited in view of its situation, but is available on the street nearby.
The location of the hotel was perfect. The view of the bay in the evenings and mornings was particularly romantic. Easy access to the train station.
The views and location.
The golf in the area The lack of parking facilities
Their cute restaurant downstairs -- Weird way to get to the rooms, you go to the back, past the bathrooms, and then up these stairs that looks more like a servants entry. Definitely doesn't feel like a luxurious stay considering the inital impression of how you even first get to your rooms --The water heater was out on our floor so even though it was so cold out and all you wanted was a hot bath, the showers were chilly and even the heater for the room didn't work well so it was cold in the room -- The staff was also not all that friendly. As a traveler, you just want to connect with people, but they seemed dismissive and unfriendly. -- It's too bad as the location is so great but they really need to feel more like an upper scale hotel for where they're located, do remodeling to make the entryway or how you get to your rooms nicer, do not put people on floors with broken heaters, or next to other rooms that you will be able to hear others through the walls (which also happened). Space out the rooms if there is availability so you're not sharing a wall with someone.
The view from our room The room was not very clean. there was what looked like juice had been spilled on the skirting board, and hadn't been wiped. The window frames need to replaced. Only 1 chair which we found an inconvenience. There were prominent water marks on the ceiling which looked like the result of flooding. In my view the room did not justify the price charged by you. My wife and I had trouble with the manual lift doors.
having stayed here over last few years found the rooms to be very clean and tidy and the decor much better though the room prices to be a bit steep compared to other hotels in oban
very pleasant stay, superb location
It is geared for bus groups.
I found parking a problem, there are not enough car parks available for guests
Good location. otherwise, it's a very stale, and soul-less hotel. Very rude reception staff. I was put on the second floor and stupidly the lift didn't stop at the second floor- so I had to cart my bags up the stairs- would you not put guests on a different floor if the lift's broken? It's in a good location, but is a huge somewhat run-down hotel with no character or charm about it.
Breakfast The hotel generally looked a little bit the worse for wear, but it was clear that renovations were in progress, so I'm sure that will improve soon.
Have stayed here twice before in past two years - very handy for visiting friends in Oban. The room we had this time was the nicest yet regarding location - wonderful view over the bay and very quiet. Beds are very comfortable.
newly-refurbished room;very nice indeed Breakfast a bit uninspring,but that's a small quibble. The bar downsatirs had zero atmosphere(and zero drinkers)so we avoided it
We were delighted with our room and the overall improvement in the hotel which had been renovated since our last visit. The breakfast was excellent and the staff in all respects very good. No complaints whatsoever
Superb location on seafront.Starting some long needed renovation. Check in would be much friendlier ( especially to foreign guests) if they looked at the booked reservation and not asked for all the details already printed on it.New shower unit had no place to put soap etc which led to me putting my hand on a used soap bar and bottle top on top of the shower unit.Hole in bathroom door due to it hitting table top.A Doorstop would have prevented this.The fire exit on top landing ( next to our room ) was blocked by a ladder.It was removed on my reporting it to reception.Breakfast was overcooked despite only a few guests in the dining room.
friendly staff; clean and tidy; good value for money; great location nothing
Excellent location. Beautiful views over the Sound of Mull. Food and service good and staff very helpfull.
Location and price Badly marked bath
Very friendly, helpful staff Noise between rooms
Staff pleasant and efficient good clean room suitable for a straightforward stay with easy access to oban town centre
condensation in room and bathroom, ended up with a cold
After having read the reviews of this hotel on trip advisor I was relieved that the hotel was as good as it was. The staff were extremely friendly and helpful. The room, while basic and with a view of a derelict building was clean, warm and comfortable. I had a full and uninterrupted night's sleep followed by a more than adequate breakfast. Have paid a lot more for a lot less in my time. Clearly this hotel is in need of a lot of tender loving care. However i only paid £30 and I felt I more than got my money's worth.
It was clean, bright, restful and central. The struggle to aquire a bottle of water after 1 A.M. The very slow and unattentive service at breakfast. The quality of breakfast was poor eg second hand toast, bland food and undrinkable coffee.
As a single woman (booked via son's credit card) I felt safe and was well treated by staff Nothing - it delivered excellent value for money and I would recommend this hote
I was in the older part of the hotel. It was clean and adequate. The restaurant was the best part of the trip with beautiful views in a very Art Deco styled room
Location, the harbor view was beautiful!!!!! Thank you.
Location - access to everything. Parked the car and enjoyed the stay. The hotel has a busy road front and back. Quite noisy late at night but it was a Saturday night!
Pleasant atmosphere in a beautiful setting. The sea view was a treat and the weather was exceptional.
I liked that it was so close to Ferry and Rail station, and that it did not think it could therefore offer substandard facilitids.
Road noise through single glazing
really close to ferry port The radiator in our room made noises all night
Hotel in perfect place for a last minute getaway to one of our favourite parts of Scotland. Enjoyed another meal at Ee-usk on the Pier. Some of the decor is now a bit tired - but clean - reflected in the 3 star grading, once 4 stars.
It was in Oban. No power supply to plug points in room on arrival day. Quickly remedied , but on day of departure (next day), they failed to be concerned and did not sort it out even after I pointed out to them I wished to chrge my phone before my onward journey.
was quiet and the staff were unobtrusive. nice view from our room on the third floor one minor quibble was the noise of the ferry first thing in the morning.
location excellent. Staff friendly. Good value for money.
wonderful breakfast - nice employees had to climb up about 5-6 flights of steps
the fantastic view of Oban Bay
Electronic booking had not been received but manager honoured paper copy of booking with no problem and a smile. Also told to phone hotel if any double payment problem. Well handled. Breakfast was good but cost £7.50. Didn't mind at my £50 rate but would have been unhappy at any more expensive rate. Room clean and comfortable but lots of electrical stuff hanging on walls and cables everywhere. Everything worked!
No lift !!!
Excellent location in the corner of the Glasfow Central train station. Gym and pool were being closed down for repairs, however.
I cannot honestly say that there was any particular thing about the hotel that sticks in my mind as being of a positive nature. The standard of the first room offered was extremely poor. Having refused the room we were moved to another room which was I would suggest only a slight improvement.
Close to shops and harbour. Excellent veiw from window. Comfortable stay. Staff helpful and friendly. No lift in hotel
when booking I neglected to inform you that I have difficulty with stairs and as there was no lift available I struggled. my room was up six flights of stairs.
Was a good location for the town. Breakfast was of a good standard. Very friendly and helpful staff. Was overpriced although we understand this was a last minute booking in peak season. Could be modernised. Fairly small rooms. Also not ideal if unfit as there are a lot of stairs to negotiate to top floor.
Excellent service, clean rooms Little bit of a walk into the main part of town but now big deal.
Good breakfast and great service. Room was very clean and owner helped with anything I needed. Little bit of a walk into the main part of town, but it was quiet so it wasn't a bad tradeoff.
Location. The room smelled awful and we ended up requesting a different room. The other room did not have hot water in the sick and the reception was completely unhelpful in resolving the issue. In fact, she was down right rude about it implying that it was not her problem. I do not recommend going here.
Good location Room was fine but not quite as represented on the website.
We had a fantastic stay at the hotel, everything was first class. The room was beautiful and spotlessly clean, the staff very friendly and accomodating. The food in the restaurant delicious, the pool and sauna a real bonus. I really can't think of a single bad thing to say about it. We will definately go back, and will be recommending it to all of our friends and family Not a thing!
the peace and quiet the water in the swimming, it was to cold to enjoy a swim
Beautiful setting, very comfortable and well equipped Lodge. Pool and saunarium are fantastic. We would definately book again and hope to do so next year
The hotel staff were friendly and proffesional a very relaxing and welcoming place to stay
Excellent accommodation. Excellent dinner. excellent breakfast. Friendly staff. Room decor a little bare. Could do with a few pictures, wall hangings.
The situation beside Loch Linnhe, the spacious rooms, the helpful and friendly staff and delicious food. There was nothing to fault!
The staff could not have been better, the location is beautiful and the food excellent. N/A
It was a lovely quiet hotel, staff were very friendly and efficient and the view over the loch wonderful. Food was also excellent and large portions. The swimming pool was too cold. It completely put me off using it after the first time. I did comment on it and was told it was a common complaint but owners were not doing anything about it.
Lovely setting, friendly staff, very clean accommodation, good food,highly recommend.