Recent reviews
- All reviews
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- Negative
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3.3
The toilet does not flush. I call the reception but they did not fix it!!
review from KAYAK -
6.0
The staff were very helpful and friendly which was good as we speak very little German. The hotel had a relaxed atmosphere and we enjoyed our stay. There was no hot water for a shower after 10am but when asked staff did arrange for the water to be heated. They did not have an iron available to iron our clothes.
review from KAYAK -
5.6
accomodating staff, extensive menu, excellent quality of food and beverages.
review from KAYAK -
6.4
The food was excellent Being horribly overcharged but then being told it would be a week before my credit card could be refunded.
review from KAYAK -
4.4
The restaurant was good value. The room was rather cold.
review from KAYAK -
7.2
Friendly helpful staff, with excellent language skills. Good choice on the breakfast buffet.
review from KAYAK -
4.4
the room,rstaurant
review from KAYAK -
7.0
Proximity of Rhein
review from KAYAK -
5.6
i liked the room, it was really nice and clean and big. i thought the staff were really rude and didnt know one thing about costomer service. i got locked out of my room and was told that it was my problem and not hers (the staff). also, i didnt like that by 9PM the hotel lobby was closed, so i couldnt even get a taxi and had to walk across the river bridge.
review from KAYAK
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3.3
The toilet does not flush. I call the reception but they did not fix it!!
review from KAYAK -
6.0
The staff were very helpful and friendly which was good as we speak very little German. The hotel had a relaxed atmosphere and we enjoyed our stay. There was no hot water for a shower after 10am but when asked staff did arrange for the water to be heated. They did not have an iron available to iron our clothes.
review from KAYAK -
5.6
accomodating staff, extensive menu, excellent quality of food and beverages.
review from KAYAK -
6.4
The food was excellent Being horribly overcharged but then being told it would be a week before my credit card could be refunded.
review from KAYAK -
4.4
The restaurant was good value. The room was rather cold.
review from KAYAK -
4.4
the room,rstaurant
review from KAYAK -
5.6
i liked the room, it was really nice and clean and big. i thought the staff were really rude and didnt know one thing about costomer service. i got locked out of my room and was told that it was my problem and not hers (the staff). also, i didnt like that by 9PM the hotel lobby was closed, so i couldnt even get a taxi and had to walk across the river bridge.
review from KAYAK
