Overview

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Russ Hill Hotel

Charlwood, Horley, RH6 0EL, United Kingdom
+44 129 386 2171

£35+

Overall guest ratings

6.1/10 Good
Based on 1,926 reviews

Review highlights

  • 8.1
  • 7.9
  • 5.0
  • 4.9

Nearby

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    About

    Situated near the airport, this hotel is 1.7 mi (2.8 km) from Gatwick Aviation Museum and within 6 mi (10 km) of Lets Race and Archway Theatre. Ifield Golf Club and Crawley Town Hall are also within 6 mi (10 km).

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    Expedia

    Amenities

    • Free Wi-Fi
    • Facilities for disabled guests
    • Internet
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Storage available
    • Non-smoking rooms available
    • Terrace/Patio
    • Laundry service
    • Room service
    • Coffee shop
    • Pets not allowed
    • Free parking
    • Long-term parking (surcharge)
    • Designated smoking area
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    Reviews

    Guest reviews

    Overall rating

    6.1 Good
    Based on 1,926 reviews
    • 8.1 "Good value."
      10.0 "100% thought it was a great value."
      10.0 "100% thought beverage prices were a great value."
    • 7.9 "Good location."
      7.6 "Great parking, according to 76%."
      9.1 "Good access to the airport, said 91%."
      9.0 "90% thought parking was inexpensive."
    • 5.8 "Breakfast is mediocre."
    • 5.8 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
      5.6 "The price was ok for 56%."
    • 5.6 "Service is ok."
      5.6 "Only 56% found the staff to be friendly enough."
      5.4 "Bar service was average, according to 54%."
      5.5 "55% thought the shuttle service was ok."
      5.0 "Housekeeping was ok, according to 50%."
    • 5.0 "Internet is average."
      4.5 "55% said the wifi quality was bad."
    • 4.9 "Bar is not good."
    • 3.8 "Not very clean."
      4.0 "60% said rooms were dirty."
      3.9 "61% said the bathroom was dirty."
      2.0 "80% thought it was rather dirty."
    • 3.3 "Not very comfortable."
      3.9 "61% didn't like the uncomfortable beds."
      2.2 "78% said rooms were small."
      3.8 "62% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
      0.0 "100% criticized the small bathroom."
    • 3.3 "Bad amenities."
      3.0 "70% thought the building wasn't nice."
      0.8 "92% thought the facilities needed updating."
      4.5 "For 55%, the lobby entrance was sub-standard."
      0.6 "94% didn't like the architecture."
      4.6 "54% complained about the elevator."
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    Overall rating

    6.2 Good
    Based on 1,078 reviews
    • 8.6 "Location is great."
      8.1 "Great parking, according to 81%."
      9.2 "Good access to the airport, said 92%."
    • 5.7 "Breakfast is mediocre."
    • 5.5 "Food is average."
      5.1 "Only 51% were satisfied with the menu."
      5.2 "The price was ok for 52%."
    • 5.3 "Bar is ok."
    • 5.1 "Service is ok."
      5.0 "Only 50% found the staff to be friendly enough."
    • 4.9 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 3.9 "Not very clean."
      4.0 "60% said rooms were dirty."
      2.2 "78% thought it was rather dirty."
      4.1 "59% said the bathroom was dirty."
    • 3.3 "Bad amenities."
      3.1 "69% thought the building wasn't nice."
      4.6 "For 54%, the lobby entrance was sub-standard."
      0.5 "95% didn't like the architecture."
      4.7 "53% complained about the elevator."
    • 3.0 "Quite uncomfortable."
      3.7 "63% didn't like the uncomfortable beds."
      1.9 "81% said rooms were small."
      3.8 "62% thought it was too noisy."
      3.5 "Air conditioning was criticized by 65%."
      0.0 "100% criticized the small bathroom."
    • 2.8 "Awful rooms."
      3.7 "63% didn't like the uncomfortable beds."
      4.0 "60% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.0 "70% complained about the bathroom."
      1.9 "81% said rooms were small."
      0.8 "For 92%, the rooms looked old."
      3.5 "Air conditioning was criticized by 65%."
      1.9 "81% found problems with the furniture."
      1.0 "90% thought the tv was sub-standard."
      4.1 "59% said the bathroom was dirty."
      2.5 "75% had problems with the shower."
      0.0 "100% criticized the small bathroom."
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    Overall rating

    5.7 OK
    Based on 327 reviews
    • 8.2 "Good value."
    • 8.1 "Location is great."
      7.6 "Great parking, according to 76%."
      9.3 "Good access to the airport, said 93%."
      8.9 "89% thought parking was inexpensive."
    • 5.8 "Breakfast is mediocre."
    • 5.5 "Food is average."
    • 5.4 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
    • 4.7 "Internet is poor."
      4.4 "56% said the wifi quality was bad."
    • 3.7 "Not very clean."
      3.8 "62% said rooms were dirty."
      3.9 "61% said the bathroom was dirty."
      2.4 "76% thought it was rather dirty."
    • 3.6 "Not very comfortable."
      3.7 "63% didn't like the uncomfortable beds."
      3.0 "70% said rooms were small."
      3.7 "63% thought it was too noisy."
      3.6 "Air conditioning was criticized by 64%."
    • 3.4 "Rooms are not good."
      3.7 "63% didn't like the uncomfortable beds."
      3.8 "62% said rooms were dirty."
      0.4 "96% thought they were poorly maintained."
      3.4 "66% complained about the bathroom."
      3.0 "70% said rooms were small."
      0.9 "For 91%, the rooms looked old."
      1.5 "85% found problems with the furniture."
      3.9 "61% said the bathroom was dirty."
      3.6 "Air conditioning was criticized by 64%."
      3.2 "68% had problems with the shower."
    • 3.3 "Bad amenities."
      2.8 "72% thought the building wasn't nice."
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    Overall rating

    5.0 OK
    Based on 96 reviews
    • 8.2 "Location is great."
    • 8.1 "Good value."
    • 6.0 "Breakfast is mediocre."
    • 5.3 "Service is ok."
      5.6 "Only 56% found the staff to be friendly enough."
    • 5.0 "Bar is ok."
    • 3.2 "Terrible amenities."
      3.0 "70% thought the building wasn't nice."
    • 3.1 "Awful rooms."
      0.5 "95% thought they were poorly maintained."
      1.9 "81% said rooms were small."
      1.1 "89% thought the tv was sub-standard."
      3.7 "Air conditioning was criticized by 63%."
    • 3.0 "Quite uncomfortable."
      1.9 "81% said rooms were small."
      3.7 "Air conditioning was criticized by 63%."
    • 2.3 "Horrible vibe."
      1.0 "90% criticized the unstylish hotel."
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    Overall rating

    6.3 Good
    Based on 423 reviews
    • 8.2 "Good value."
    • 7.7 "Good location."
      7.3 "Great parking, according to 73%."
      9.2 "Good access to the airport, said 92%."
    • 5.9 "Food is average."
    • 5.7 "Service is ok."
      5.4 "Only 54% found the staff to be friendly enough."
    • 5.5 "Breakfast is mediocre."
    • 4.6 "Bar is not good."
    • 4.0 "Not very clean."
      4.3 "57% said rooms were dirty."
      3.9 "61% said the bathroom was dirty."
      1.8 "82% thought it was rather dirty."
    • 3.1 "Terrible amenities."
      2.8 "72% thought the building wasn't nice."
      0.7 "93% thought the facilities needed updating."
    • 3.1 "Awful rooms."
      2.9 "71% complained about the bathroom."
      4.0 "60% didn't like the uncomfortable beds."
      4.3 "57% said rooms were dirty."
      0.3 "97% thought they were poorly maintained."
      1.9 "81% said rooms were small."
      0.9 "For 91%, the rooms looked old."
      3.9 "61% said the bathroom was dirty."
      0.9 "91% thought the tv was sub-standard."
      1.4 "86% found problems with the furniture."
      2.8 "72% had problems with the shower."
    • 3.0 "Quite uncomfortable."
      4.0 "60% didn't like the uncomfortable beds."
      1.9 "81% said rooms were small."
      3.4 "66% thought it was too noisy."
    View all review categories
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