Overview

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Sheraton Houston Brookhollow Hotel

3000 North Loop West Frwy, Houston, TX 77092, United States
+1 713 688 0100

£77+

Overall guest ratings

8.2/10 Excellent
Based on 839 reviews

Review highlights

  • 9.1
  • 9.1
  • 6.8
  • 6.7

Good to know

  • Pleasant entrance area
  • Comfortable beds
  • Great reception

Nearby

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    About

    Discover Sheraton Houston Brookhollow Hotel, conveniently located minutes from the Galleria and downtown at Interstate 610 and U.S. Highway 290. Both George Bush Intercontinental Airport (IAH) and Hobby Airport (HOU) are easily accessible. Each of our 382 guest rooms, including 82 Club Level rooms and 14 suites, showcases the latest Sheraton innovations. Relax in our Sheraton Signature Sleep Experience. Enjoy incredibly fast High Speed Internet Access at no charge, a flat screen television, and a spacious work desk with an ergonomic chair. Upgrade to our Club Levels for exclusive access to the Sheraton Club Lounge, which offers complimentary breakfast Monday through Friday, and afternoon hors d’oeuvres and beverage options Monday through Thursday. Our Houston Brookhollow hotel offers free parking as well as complimentary transportation to the world-famous Galleria and select shopping, dining, and entertainment venues nearby. Get energized at the fully-equipped Sheraton Fitness center or lounge by the outdoor pool. Enjoy complimentary High Speed Internet Access as well as access to PC workstations with printing services, and more. Sample the Tex-Mex at Cimarron, one of Houston’s great restaurants, for breakfast, lunch, and dinner; and relax with a cold beer, a glass of wine, or a refreshing cocktail in Tuxedo’s Lobby Bar. You can also indulge in a private meal via our room service. Event planning is easy with 15,200 square feet of lobby-level meeting space, including the 8,000-square-foot Grand Ballroom. Make your Houston meeting memorable with enhanced audiovisual services and ultra-fast broadband capabilities. Take advantage of our Bridal Suite on your big day. Whether you’re planning a meeting, a conference, a retreat, a wedding, or a special event, our dedicated Convention Services staff is ready to assist in planning your next gathering down to the last detail.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • ATM on-site
    • Business centre
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Hot tub
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Free parking
    • Designated smoking area
    • Storage available
    • Concierge service
    • Wedding services
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.2 Excellent
    Based on 839 reviews
    • 9.1 "Excellent wellness & sports facilities."
      8.9 "top-notch fitness area, thought 89%."
    • 9.1 "Excellent pool."
    • 9.1 "World class service."
      9.5 "95% found the staff to be very friendly."
      9.1 "91% said the reception staff was great."
      9.3 "93% thought the service was very professional."
      8.6 "Housekeeping was great, according to 86%."
      10.0 "100% were happy with the shuttle service."
    • 8.3 "Bar is amazing."
    • 8.1 "Good value."
    • 6.8 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
      6.2 "Only 62% said rooms were big enough."
      6.2 "62% thought the minibar was ok."
      6.8 "68% thought the kitchenette was ok."
      6.3 "Only 63% thought the air conditioning was adequate."
    • 6.7 "Average amenities."
      6.3 "63% thought the building was acceptable."
      5.7 "57% said the elevator was ok."
    • 6.6 "Breakfast is mediocre."
      6.4 "Breakfast prices were ok, according to 64%."
    • 6.1 "Internet is average."
    • 5.8 "Vibe was decent."
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    Overall rating

    8.4 Excellent
    Based on 234 reviews
    • 9.0 "World class service."
      9.3 "93% found the staff to be very friendly."
      9.0 "90% said the reception staff was great."
    • 8.4 "Good value."
    • 8.0 "Location is great."
    • 6.9 "Rooms are ok."
      6.7 "Only 67% said rooms were clean enough."
    • 6.8 "Average comfort."

    Overall rating

    8.4 Excellent
    Based on 318 reviews
    • 9.2 "World class service."
      9.4 "94% found the staff to be very friendly."
    • 8.2 "Good value."
    • 7.9 "Good location."
    • 6.9 "Rooms are ok."
      6.9 "Only 69% said rooms were clean enough."
    • 6.9 "Average comfort."
    • 6.6 "Average amenities."
      6.4 "64% thought the building was acceptable."
    • 6.6 "Breakfast is mediocre."
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    Overall rating

    7.9 Good
    Based on 192 reviews
    • 8.6 "Great service."
      9.3 "93% found the staff to be very friendly."
    • 8.3 "Location is great."
    • 8.0 "Good value."
    • 6.8 "Breakfast is mediocre."
    • 6.5 "Average comfort."
    • 6.3 "Average cleanliness."
    • 5.8 "Rooms are ok."
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    Overall rating

    8.7 Excellent
    Based on 92 reviews
    • 9.2 "World class service."
    • 8.4 "Location is great."
    • 7.3 "Nice rooms."
      8.1 "81% said the beds were comfortable."
    • 7.3 "High comfort."
      8.1 "81% said the beds were comfortable."
    • 6.1 "Vibe was decent."
    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Pleasant entrance area"
    "Comfortable beds"
    "Great reception"
    data provided by TrustYou

    Recent reviews

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    Find reviews that mention:
    houston
    houston
    nice hotel
    parking garage
    highway construction
    free parking
    hotel was nice
    double beds were very uncomfortable
    desk staff
    construction around hotel
    clean and quiet
    small bottle of water
    grout in the shower
    free shuttle bus
    old and lumpy
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