Kampala Serena Hotel

5 stars
P.O Box 7814, Kintu Road Kampala, Kampala, Uganda
Kampala, Uganda
8.9
Very good
based on 271 reviews
271 reviews
ven. 14/11
-
sam. 15/11
1 room, 2 guests
Deals from
£119
/Cheapest rate per night
Room type
Provider
Nightly total
Deluxe room
£119
Superior room
£124
Executive room
£252
32 more Kampala Serena Hotel deals
32 more Kampala Serena Hotel deals
Overview
Prices
Amenities
Reviews
Location
When to book
Tips & FAQs
Nearby stays

Overview

The Kampala Serena Hotel is an oasis of cool and green, with a secure environment ideally located in an excellent location in the heart of Kampala, which is the focal point of national, regional, corporate, political and social life.Surrounded by 17 acres of beautifully manicured water gardens, our hotel attracts visitors to Kampala seeking 5-star amenities including elegant accommodation, gourmet cuisine and a superlative Conference Centre that sets Kampala Serena Hotel among the citys premier business hotels.Our 5-star Kampala hotel features 186 guest rooms of remarkable sophistication and comfort, including 14 spacious suites that range from unique, open plan Executive Suites to an exquisitely presented Royal Suite. Lose yourself in the beautiful, tropically styled free form swimming pool tucked among rock terraces, wooden bridges and a waterfall. Savor a fine dining experience like no other at the radiant Pearl of Africa restaurant, or unwind with friends or colleagues in the Champagne Bar. Explore a world of wellness at the Moroccan palace-inspired Maisha Spa and Health Club, home to Swedish saunas, Turkish steam rooms, a plunge pool and a state-of-the-art fitness center. Experience the wonder, inspiration and delight of the Kampala Serena Hotel.
8.9
Very good rating
Based on 271 verified guest reviews

Latest deals for Kampala Serena Hotel

ven. 14/11
sam. 15/11
Executive room
bed type unknown
£252
nightly with fees
bed type unknown
£267
nightly with fees
bed type unknown
£451
nightly with fees
Superior room
bed type unknown
£124
nightly with fees
bed type unknown
£143
nightly with fees
1 twin bed
£147
nightly with fees
Deluxe room
bed type unknown
£119
nightly with fees
bed type unknown
£123
nightly with fees
bed type unknown
£128
nightly with fees
Premier Room
bed type unknown
£286
nightly with fees
How do payments to us affect ranking and how do we rank results?
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night, including fees but not including taxes.
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Amenities at Kampala Serena Hotel

  • Outdoor pool
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking
  • Business centre

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Foot massage
  • Express check-out
  • 24-hour front desk
  • Safety deposit box
  • Bottle of water

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Storage available
  • Seating area
  • Slippers
  • Sofa
  • Soundproof rooms
  • Soundproofing
  • Telephone
  • Carpeted

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Smoke alarms
  • Air-conditioned
  • Free Wi-Fi
  • Towels
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Lower bathroom sink
  • Designated smoking area
  • Disabled access
  • Lift
  • Accessible by lift
  • Accessible parking
  • Allergy-free room
  • Toilet with grab rails

Health and safety

  • Daily housekeeping
  • Physical distancing in dining areas
  • Physical distancing rules
  • CCTV in common areas
  • CCTV outside property
  • Hand sanitiser in guest accommodation and key areas
  • 24-hour security
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • First-aid kit

Dining

  • Wine glasses
  • Electric kettle
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Breakfast in the room
  • Tea/coffee maker

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Steam room
  • Massage
  • Pool bar
  • Sauna

Bathroom

  • Higher-level toilet
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower cap
  • Toilet
  • Toilet paper

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board
  • Tumble dryer

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Private parking
  • Shuttle service (additional charge)
  • Valet parking

Outdoor

  • Garden
  • Terrace/Patio
  • Beach chairs
  • Balcony

Bedroom

  • Socket near the bed
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals

Media and entertainment

  • Cable or satellite TV
  • Shared lounge/TV area
  • TV

Things to do

  • Gift shop
  • Golf
  • Beauty salon

Fitness

  • Aerobics
  • Fitness classes
  • Fitness centre

Workspace

  • Fax/photocopying
  • Desk

Reviews of Kampala Serena Hotel

8.9
Very good
271 verified ratings
Wonderful
171
Very good
53
Good
22
Okay
14
Fair
2
Mediocre
6
Poor
3

Summary of reviews

Guests say
Overall, guests appreciated the hotel's beautiful location, excellent service, and cleanliness. The garden ambiance and breakfast were particularly praised. However, some guests expressed dissatisfaction with the value for price, issues with WiFi, and inflexible policies regarding late check-outs.
AI-generated from customer reviews
Cleanliness9 out of 10
Service9 out of 10
Location9 out of 10
Atmosphere8.5 out of 10
Value for Price3.5 out of 10
WiFi3 out of 10
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All reviews

10
Wonderful
Anonymous, Jul 2019
Pros (+) Fantastic hotel with great ambiance and very attentive staff.

Location

P.O Box 7814, Kintu Road Kampala, Kampala

What's nearby

  • Kibuli Mosque0.9 mi
  • Uganda National Museum1.2 mi
  • Gaddafi National Mosque1.3 mi
  • Kabaka's Palace1.8 mi
  • Namirembe Cathedral1.9 mi
  • Buganda Parliament2.1 mi
  • Kasubi Tombs2.4 mi
  • Rubaga Cathedral2.6 mi
  • Baha'i House of Worship3.2 mi
  • Ndere Cultural Centre3.3 mi
  • National Stadium5.4 mi

Policies

Check-in/Check-out

Check in anytime after 12:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Kampala Serena Hotel

Low season

High season

Average price (weeknight)

Average price (weekend night)

March
February
£171
£187
Cheapest month to stay with an average 20% drop in price.
Most expensive month to stay with an average 45% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Kampala Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at Kampala Serena Hotel

  • If you’re after a cheap room at Kampala Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in March and August.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Kampala Serena Hotel, plan to stay on a Sunday or Thursday. The most expensive day is usually Wednesday.
  • The cheapest price a room at Kampala Serena Hotel was booked for on KAYAK in the last 2 weeks was £207, while the most expensive was £207.
  • How long should you stay at Kampala Serena Hotel? KAYAK users usually book their rooms here for 5 days.

FAQs when booking at Kampala Serena Hotel

  • Where is Kampala Serena Hotel located?

    Kampala Serena Hotel is located at P.O Box 7814, Kintu Road Kampala, 0.4 miles from the centre of Kampala. Kibuli Mosque is the closest landmark to Kampala Serena Hotel.

  • When is check-in time and check-out time at Kampala Serena Hotel?

    Check-in time is 12:00 and check-out time is 10:00 at Kampala Serena Hotel.

  • Does Kampala Serena Hotel offer free Wi-Fi?

    Yes, Kampala Serena Hotel offers free Wi-Fi.

  • Does Kampala Serena Hotel offer free parking?

    Yes, Kampala Serena Hotel offers free parking.

  • How far is Kampala Serena Hotel from the airport?

    Kampala Serena Hotel is 21.5 miles from Entebbe.

  • Does Kampala Serena Hotel have a pool?

    Yes, Kampala Serena Hotel has a pool on-site.

  • How does KAYAK find such great Kampala Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kampala Serena Hotel in Kampala and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kampala Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kampala Serena Hotel.

Nearby hotels and places to stay

Closest

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4-star hotel
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Cheapest

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3-star hotel
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New Jbk Hotel
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3-star hotel
77% cheaper
Diamonds Hotel
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3-star hotel
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3-star hotel
70% cheaper
HBT Hotel Russel
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Most recommended

See most recommended stays in Kampala
4-star hotel
27% cheaper
The Choate Boutique Hotel & Restaurant
9.3 Excellent (2 reviews)0.27 miOutdoor pool, Fitness centre, Restaurant£95+
4-star hotel
Sheraton Kampala Hotel8.7 Excellent (274 reviews)0.33 miOutdoor pool, Fitness centre, Restaurant£171+
4-star hotel
9% cheaperFairway Hotel & Spa8.5 Excellent (557 reviews)0.42 miFitness centre, Restaurant, Bar/Lounge£120+
3-star hotel
Four Points by Sheraton Kampala
8.4 Excellent (104 reviews)0.61 miOutdoor pool, Indoor pool, Fitness centre£152+

Good to know

Value for money

Distance to city centre

Nearest airport

Distance to airport

8.4
0.4 mi
Entebbe
21.5 mi

Everything you need to know for your stay in Kampala