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Kampala Serena Hotel
5 stars

Kampala Serena Hotel

P.O Box 7814, Kintu Road Kampala, Kampala, Uganda
Kampala, Uganda
See location+256 414 309 000
From
£92
Cheapest

rate per night

8.7
Great
based on 172 reviews
172 reviews
Room type
Provider
Nightly total
Deluxe room
Executive room
King room

Photos of Kampala Serena Hotel

About Kampala Serena Hotel

  • Hotel Room
    You’ll have a private room with all the hotel’s amenities
  • Freebies
    This stay includes Wi-Fi, Breakfast, and Parking for free
An inspirational blend of 5-star polish and panAfrican panache, this world-class hotel will showcase the cream of Ugandan culture while delivering the ultimate in personalized service, international cuisine, social style and business reliability.Serena's Uganda flagship, the Kampala Serena Hotel is an inspirational blend of 5-star polish, pan-African panache, social style and business reliability.Ideally located at the very heart of Kampala, our luxury business hotel stands amidst 17 acres of landscaped grounds and water gardens. An oasis of cool and green, encircled by the seven hills of Kampala, this 186-room world-class hotel is the focal point of national, regional, business, political and social life.Drawing its architectural inspiration from the abundance of Uganda's lakes and rivers, the hotel has been created around a central water theme, which manifests itself both in the extensive water gardens and in the hand-carved panels and shimmering mosaics with which it is decorated.Inspirationally styled as a Kampala showcase for Ugandan art, this unique 5-star hotel offers; an international conference centre, a garden auditorium, a roof-top terrace, a rock-sculptured pool terrace, three restaurants, two bars and the Moorish palace of the Maisha Mind Body and Spirit Spa'.

Latest deals for Kampala Serena Hotel

Thu 25/7
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Deluxe room
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King room
1 king bed
1 king bed
Executive room
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*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.

Amenities at Kampala Serena Hotel

  • Outdoor pool
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Tea/coffee maker
  • Valet parking
  • Free parking

Services and conveniences

  • Business centre
  • Wake-up service
  • Concierge service
  • Safety deposit box
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • Bottle of water
  • 24-hour front desk

Basics

  • Free Wi-Fi
  • Wi-Fi available in all areas
  • Internet
  • Towels
  • Fire extinguisher
  • Shampoo
  • Smoke alarms
  • Body soap
  • Air-conditioned
  • Dustbins
  • Conditioner

General

  • Executive lounge access
  • Family rooms
  • Seating area
  • Garden view
  • Slippers
  • Inner courtyard view
  • Soundproof rooms
  • Telephone
  • Carpeted
  • Storage available

Dining

  • Wine glasses
  • Electric kettle
  • Minibar
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Breakfast in the room
  • Tea/coffee maker
  • Food can be delivered to guest accommodation

Pool and spa

  • Spa and wellness centre
  • Massage
  • Pool bar
  • Hot tub
  • Outdoor pool
  • Sauna
  • Pool towels

Bathroom

  • Shower cap
  • Hairdryer
  • Toilet
  • Toilet paper
  • Bathrobe
  • Private bathroom

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Iron and ironing board
  • Trouser press
  • Tumble dryer

Parking and transportation

  • Airport shuttle (surcharge)
  • Free parking
  • Valet parking
  • Private parking
  • Shuttle service (additional charge)

Accessibility and suitability

  • Disabled access
  • Lift
  • Allergy-free room
  • No smoking
  • Designated smoking area

Family friendly

  • Babysitting or child care
  • Cribs available
  • Child pool
  • Kids meals
  • Complimentary breakfast

Media and entertainment

  • Shared lounge/TV area
  • Cable or satellite TV
  • TV

Outdoor

  • Terrace/Patio
  • Balcony
  • Garden

Things to do

  • Gift shop
  • Golf
  • Beauty salon

Bedroom

  • Alarm clock
  • Wardrobe or closet

Workspace

  • Fax/photocopying
  • Desk

Fitness

  • Aerobics
  • Fitness centre

Health and safety

  • Daily housekeeping

Reviews of Kampala Serena Hotel

8.7
Very Good172 verified reviews
1.5Couples
0.5Friends
0.8Families
3.8Solo
Pros +
Cons -

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10Wonderful
Anonymous, Jul 2019

Pros. Fantastic hotel with great ambiance and very attentive staff.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

What can I expect from the food at Kampala Serena Hotel?

Guests have praised the food at Kampala Serena Hotel, describing it as amazing and of high standard. However, a few reviewers mentioned that the food selection at the buffet wasn't great and that some meals were not good.

How are the beds at Kampala Serena Hotel?

Guests have consistently mentioned that the beds at Kampala Serena Hotel are comfortable and the rooms are clean, providing a luxurious and pleasant stay.

Is parking available at Kampala Serena Hotel?

Kampala Serena Hotel offers free parking and valet parking, providing convenient options for guests who are driving to the hotel.

What are the main highlights of staying at Kampala Serena Hotel?

Guests have highlighted the friendly and helpful staff, top-notch service, and good location for access to the city as the main highlights of staying at Kampala Serena Hotel.

When is the best time to visit Kampala Serena Hotel?

Kampala Serena Hotel experiences high season in January and low season in December, providing potential visitors with an idea of the best times to plan their stay.

The questions and answers provided in this section are generated by an artificial intelligence model based on a summarisation of user hotel reviews and hotel informationSee more

They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.

Opt for a Room with a Balcony

Guests recommend choosing a room with a balcony to enjoy the spectacular views in all directions from the hotel.

Consider In-House PCR Testing

The availability of in-house PCR testing is highly appreciated by guests, offering convenience and peace of mind for travelers.

Explore Nearby Attractions

Take advantage of the hotel's central location to visit nearby attractions such as Kibuli Mosque, Uganda National Museum, and Gaddafi National Mosque, all within a short distance.

Enjoy the Spa and Wellness Center

Guests highly recommend indulging in the services offered at the hotel's spa, providing a relaxing experience after long travels.

Be Mindful of Noise Levels

Some guests noted that early morning loud music from functions in the grounds could be disruptive, so it's advisable to inquire about potential noise disturbances during events.

Check Room Amenities

Prioritize rooms with well-maintained air conditioning to ensure a comfortable stay, as some guests reported issues with broken air conditioning in certain rooms.

Take Advantage of the Gym and Pool

The hotel's excellent gym, swimming pool, and beautiful grounds provide opportunities for relaxation and fitness during your stay.

Consider Refurbishment Concerns

While the hotel offers a pleasant environment, some guests mentioned that it may be in need of refurbishment in certain areas, so it's worth considering this aspect when booking.

Appreciate the Central Location

The hotel's central location and spacious rooms with balconies offer great views and a serene environment away from the city buzz, providing a comfortable and convenient stay.

Be Mindful of Check-in and Check-out Times

Some guests experienced delays during check-in and check-out, so it's advisable to plan accordingly and inquire about potential wait times.

Location

P.O Box 7814, Kintu Road Kampala, Kampala

What's nearby

  • Kibuli Mosque0.9 mi
  • Uganda National Museum1.1 mi
  • Gaddafi National Mosque1.3 mi
  • Kabaka's Palace1.8 mi
  • Namirembe Cathedral1.9 mi
  • Buganda Parliament2.1 mi
  • Kasubi Tombs2.3 mi
  • Rubaga Cathedral2.6 mi
  • Baha'i House of Worship3.2 mi
  • Ndere Cultural Centre3.3 mi
  • National Stadium5.4 mi

Policies

Check-in/Check-out

Check in anytime after 12:00, check out anytime before 10:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.

Essential information about Kampala Serena Hotel

Low season

April

High season

July

Average price (weeknight)

£245

Average price (weekend night)

£201
Cheapest month to stay with an average 16% drop in price.
Most expensive month to stay with an average 23% rise in price.
Average Sun - Thu price over the last 2 weeks.
Average Fri & Sat price over the last 2 weeks.

When to book a room at Kampala Serena Hotel

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

Top tips for your stay at Kampala Serena Hotel

  • If you’re after a cheap room at Kampala Serena Hotel, then you should consider staying during the low season. The cheapest deals can generally be found in April and February.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at Kampala Serena Hotel, plan to stay on a Sunday or Friday. The most expensive day is usually Tuesday.
  • The cheapest price a room at Kampala Serena Hotel was booked for on KAYAK in the last 2 weeks was £271, while the most expensive was £271.
  • How long should you stay at Kampala Serena Hotel? KAYAK users usually book their rooms here for 1 day.

FAQs when booking at Kampala Serena Hotel

  • Where is Kampala Serena Hotel located?

    Kampala Serena Hotel is located at P.O Box 7814, Kintu Road Kampala, 0.4 miles from the centre of Kampala. Kibuli Mosque is the closest landmark to Kampala Serena Hotel.

  • When is check-in time and check-out time at Kampala Serena Hotel?

    Check-in time is 12:00 and check-out time is 10:00 at Kampala Serena Hotel.

  • Does Kampala Serena Hotel offer free Wi-Fi?

    Yes, Kampala Serena Hotel offers free Wi-Fi.

  • Does Kampala Serena Hotel offer free parking?

    Yes, Kampala Serena Hotel offers free parking.

  • How far is Kampala Serena Hotel from the airport?

    Kampala Serena Hotel is 21.5 miles from Entebbe.

  • Does Kampala Serena Hotel have a pool?

    Yes, Kampala Serena Hotel has a pool on-site.

  • How does KAYAK find such great Kampala Serena Hotel hotel deals?

    KAYAK scours the web for all room deals available at Kampala Serena Hotel in Kampala and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at Kampala Serena Hotel and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for Kampala Serena Hotel.

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