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The Ritz-Carlton, Kapalua
5 stars

The Ritz-Carlton, Kapalua

1 Ritz Carlton Drive, Kapalua, Maui, HI 96761, United States
Kapalua, HI
See location+1 808 669 6200
From
£424
Cheapest

rate per night

8.9
Very good
based on 214 reviews
214 reviews
Room type
Provider
Nightly total
Deluxe room
£424
Standard Room
£480
King room
£669
58 more The Ritz-Carlton, Kapalua deals
58 more The Ritz-Carlton, Kapalua deals

Photos of The Ritz-Carlton, Kapalua

Overview

Rating

Featuring both an indoor and outdoor pool, as well as a heated Jacuzzi, The Ritz-Carlton Kapalua provides elegant rooms just a short stroll from Ritz-Carlton Kapalua Day Spa. Popular facilities, such as outdoor tennis courts and a sauna, ensure a satisfying stay in Kapalua.

A wide range of personalised services are available for guests of The Ritz-Carlton Kapalua, such as an express check-in and check-out feature, valet parking and 24-hour room service. It also provides child-minding services, a currency exchange and a reception that is available around the clock. It also offers a sun deck with ocean views.

The resort features 463 rooms, all of which are filled with a variety of facilities to ensure an enjoyable stay. They are also equipped with a dishwasher, a refrigerator and a mini bar.

The resort's on-site restaurant, Kai Sushi, is a popular spot to enjoy a meal. Places to unwind include bar, or the outdoor terrace in pleasant weather. A wide variety of eating options are also found in close proximity to the property.

Kahului Airport is a 60-minute drive from The Ritz-Carlton Kapalua. Lahaina Banyan Court Park and Cold Stone Creamery are nearby.

Rating
8.9
Very good
Based on 214 verified guest reviews

Latest deals for The Ritz-Carlton, Kapalua

Thu 8/5
Fri 9/5
Deluxe room
1 king bed
£424
1 king bed
£486
bed type unknown
£491
Queen room
bed type unknown
£688
Resort Room
bed type unknown
£694
bed type unknown
£734
1 king bed
£774
Standard Room
bed type unknown
£480
bed type unknown
£494
King room
1 king bed
£669
bed type unknown
£941
1 king bed
£971
Luxury Room
2 double beds
£925
Double room
1 king bed
£850
How do payments to us affect ranking and how do we rank results?
Learn more
*Total includes estimated local taxes & fees payable on check out.
Prices are based on 1 night including VAT, excluding local taxes and fees.
Privacy Preferences

Amenities at The Ritz-Carlton, Kapalua

  • Snorkelling
  • Outdoor pool
  • Beachfront
  • Spa and wellness centre
  • Fitness centre
  • Restaurant
  • Bar/Lounge
  • Room service
  • Free Wi-Fi
  • Coffee machine

Services and conveniences

  • ATM on-site
  • Business centre
  • Car hire
  • Wake-up service
  • Concierge service
  • Entertainment staff
  • Currency exchange on-site
  • Meeting/Banquet facilities
  • Room service
  • Tour desk
  • Key card access
  • Express check-out
  • 24-hour front desk
  • Conference rooms
  • Safety deposit box
  • Bottle of water

Kitchen

  • Wine glasses
  • Kitchenware
  • Kitchen
  • Kitchenette
  • Bird watching
  • Dishwasher
  • Oven
  • Dishes
  • Microwave
  • Stovetop
  • Ice maker
  • Toaster
  • Refrigerator
  • Coffee machine
  • Dining area

Basics

  • Wi-Fi available in all areas
  • Internet
  • Fire extinguisher
  • Free toiletries
  • Smoke alarms
  • Heating
  • Air-conditioned
  • Free Wi-Fi
  • Linens
  • Towels
  • Soap and shampoo provided
  • Shampoo
  • Body soap
  • Dustbins
  • Conditioner

Things to do

  • Gift shop
  • Eco tourism
  • Beach access
  • Bicycle hire
  • Golf
  • Canoeing
  • Scuba diving
  • Diving
  • Snorkelling
  • Evening entertainment
  • Beauty salon
  • Horse riding
  • Basketball court
  • Hiking

General

  • Executive lounge access
  • Family rooms
  • Garden view
  • Living room
  • Hardwood or parquet floors
  • Interconnected room(s) available
  • Pool view
  • Storage available
  • Beachfront
  • Sea view
  • Seating area
  • Slippers
  • Sofa
  • Telephone

Accessibility and suitability

  • Hypoallergenic
  • No smoking
  • Non-feather pillow
  • Pets not allowed
  • Designated smoking area
  • Disabled access
  • Roll-in shower
  • Lift
  • Allergy-free room

Bathroom

  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Shower
  • Shower cap
  • Additional toilet
  • Bathtub
  • Toilet
  • Toilet paper

Pool and spa

  • Spa
  • Hot tub
  • Outdoor pool
  • Pool towels
  • Pool with a view
  • Spa and wellness centre
  • Massage
  • Sauna

Dining

  • Packed lunches
  • Special diet menus (on request)
  • Restaurant
  • Bar/Lounge
  • Food can be delivered to guest accommodation
  • Minibar
  • Snack bar
  • Dining table

Family friendly

  • Babysitting or child care
  • Child-friendly
  • Cribs available
  • Child pool
  • Kids meals
  • Kids' club
  • Kids' outdoor play equipment
  • Playground

Media and entertainment

  • Flat-screen TV
  • Cable or satellite TV
  • Streaming service
  • Radio
  • TV
  • Smartphone dock
  • DVD player

Outdoor

  • Water sports equipment
  • Outdoor furniture
  • Garden
  • Terrace/Patio
  • Beach chairs
  • Beach towels
  • Balcony

Parking and transportation

  • Parking
  • Private parking
  • Shuttle service (free)
  • EV charging station
  • Airport shuttle
  • Valet parking

Laundry

  • Laundry facilities
  • Ironing service
  • Laundry service
  • Trouser press
  • Iron and ironing board

Bedroom

  • Feather pillow
  • Alarm clock
  • Sofa bed
  • Wardrobe or closet

Health and safety

  • Daily housekeeping
  • Housekeeping
  • Safe

Fitness

  • Fitness centre
  • Tennis
  • Fitness room

Workspace

  • Fax/photocopying
  • Desk

Reviews of The Ritz-Carlton, Kapalua

8.9
Very good
214 verified ratings
Wonderful
125
Very good
34
Good
22
Okay
9
Fair
13
Mediocre
5
Poor
6

Summary of reviews

Guests say
Guests appreciated the beautiful location and comfortable beds, but many expressed disappointment with the service quality and some amenities. The staff was friendly, but there were issues with responsiveness and the availability of certain services, such as shuttle transport and beach access. Overall, while the hotel has potential, improvements are needed in service and facilities.
AI-generated from customer reviews
Location9 out of 10
Bed Comfort9 out of 10
Cleanliness8.5 out of 10
Amenities2.5 out of 10
Service2 out of 10
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All reviews

8.0
Very good
Antonio, Dec 2019
Pros (+) Building is modern, staff is helpful, room is the most comfortable with beautiful view of part of the ocean.
Cons (-) Beach did not rent out surf boards which is a missed opportunity because the beach at the resort had perfect waves to surf on.
9.7
Wonderful
Anonymous, Feb 2019
Pros (+) Everyone was so friendly. The maid staff was especially welcoming and friendly. Beds were super comfortable.
Cons (-) The pool area was beautiful and so relaxing, but would really have liked to have had some tropical music streaming.
9.7
Wonderful
Anonymous, Dec 2018
Pros (+) The guest concierge took great care of us as did the spa staff. Overall great experience
10
Wonderful
Anonymous, Dec 2018
Pros (+) Friendly staff. Amazing pool. Not crowded.
Cons (-) Some construction/renovations ongoing.
10
Wonderful
Anonymous, Sept 2018
Pros (+) Quality and service!
Cons (-) Weather was a little overcast, no can help.. Tropical Storm Olivia just passed
8.0
Very good
Anonymous, Sept 2018
Pros (+) Beautiful grounds & landscaping Friendly staff Comfy bed
Cons (-) Valet parking only No golf cart shuttle to beach, it was a very hot walk back up the long hill Not enough shaded areas poolside
2.0
Poor
Anonymous, Sept 2018
Cons (-) First of all, I waited for a long time before somebody answered the phone, 15 minutes, to be exact! I called the hotel a couple of days prior to my arrival to check if they have shuttle service to/from the hotel and I was advised that they do not have shuttle service at all. I can’t believe a 5-Stat hotel don’t have shuttle service for their guests & that they don’t have a live person answering th...
Read more
7.4
Good
Anonymous, Jan 2018
Pros (+) beautiful suite
Cons (-) small, almost unreachable beach that was a long way from the hotel
10
Wonderful
Anonymous, Aug 2017
Pros (+) We went on our honeymoon and had a great time. Nice and private
9.4
Wonderful
Anonymous, Jun 2017
Pros (+) Amazing service

Location

1 Ritz Carlton Drive, Kapalua, Maui, HI 96761

What's nearby

  • The Ritz-Carlton, Kapalua6 yd
  • Ritz-Carlton Kapalua Day Spa187 yd
  • D.T. Fleming Beach0.3 mi
  • Kapalua Beach0.4 mi
  • Oneloa Bay0.4 mi
  • Kapalua Spa0.5 mi
  • Kapalua Golf Club Bay Course0.6 mi
  • The Bay Course0.6 mi
  • Coastal Trail0.8 mi
  • Napili Bay0.9 mi
  • Kapalua Golf Club - The Plantation Course1 mi
  • Slaughterhouse Beach1.1 mi

Policies

Check-in/Check-out

Check in anytime after 16:00, check out anytime before 12:00

Cancellation/pre-payment

Cancellation/pre-payment policies vary by room type and provider.
License number: TA-143-018-8032-01

Essential information about The Ritz-Carlton, Kapalua

Low season

February

High season

April

Average price (weeknight)

£635
Cheapest month to stay with an average 13% drop in price.
Most expensive month to stay with an average 11% rise in price.
Average Sun - Thu price over the last 2 weeks.

When to book a room at The Ritz-Carlton, Kapalua

Price per night. Prices are not fixed and may vary with time.
Average nightly price per month
Average nightly price

KAYAK's top tips for your stay at The Ritz-Carlton, Kapalua

  • If you’re after a cheap room at The Ritz-Carlton, Kapalua, then you should consider staying during the low season. The cheapest deals can generally be found in February and December.
  • Prices can also vary depending on which day of the week you stay. For the best room deals at The Ritz-Carlton, Kapalua, plan to stay on a Tuesday or Sunday. The most expensive day is usually Thursday.
  • The cheapest price a room at The Ritz-Carlton, Kapalua was booked for on KAYAK in the last 2 weeks was £600, while the most expensive was £674.
  • How long should you stay at The Ritz-Carlton, Kapalua? KAYAK users usually book their rooms here for 6 days.
See more tips

FAQs when booking at The Ritz-Carlton, Kapalua

  • Where is The Ritz-Carlton, Kapalua located?

    The Ritz-Carlton, Kapalua is located at 1 Ritz Carlton Drive, 0.3 miles from the centre of Kapalua. The Ritz-Carlton, Kapalua is the closest landmark to The Ritz-Carlton, Kapalua.

  • When is check-in time and check-out time at The Ritz-Carlton, Kapalua?

    Check-in time is 16:00 and check-out time is 12:00 at The Ritz-Carlton, Kapalua.

  • Does The Ritz-Carlton, Kapalua offer free Wi-Fi?

    Yes, The Ritz-Carlton, Kapalua offers free Wi-Fi.

  • How far is The Ritz-Carlton, Kapalua from the airport?

    The Ritz-Carlton, Kapalua is 2.9 miles from Kapalua West Maui. The Ritz-Carlton, Kapalua is 16.1 miles from Kahului.

  • Does The Ritz-Carlton, Kapalua have a pool?

    Yes, The Ritz-Carlton, Kapalua has a pool on-site.

  • How does KAYAK find such great The Ritz-Carlton, Kapalua hotel deals?

    KAYAK scours the web for all room deals available at The Ritz-Carlton, Kapalua in Kapalua and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Ritz-Carlton, Kapalua and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Ritz-Carlton, Kapalua.

See more FAQs

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Cheapest

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Kapalua Golf Villas 15T5
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Most recommended

See most recommended stays in Kapalua
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Rental
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Kapalua Ridge Villas 2612
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Good to know

Value for money

7.5

Distance to city centre

0.3 mi

Nearest airport

Kapalua West Maui

Distance to airport

2.9 mi

Everything you need to know for your stay in Kapalua

Complete your trip to Kapalua

Flights to Kapalua
Holidays in Kapalua