Hotels near Kapolei Kalaeloa airport

Hotels near Kapolei Kalaeloa airport

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Kalaeloa (JRF) - Kapolei, O'ahu, HI, United States
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Best hotels near Kapolei Kalaeloa airport

Cleanliness
9.4
Comfort
9.6
Facilities
10.0
Food
7.6
Location
8.9
Overall 9.2 Excellent
Based on 147 reviews
Cleanliness
9.4
Comfort
9.6
Facilities
10.0
Food
7.6
Location
8.9
Cleanliness
10.0
Facilities
10.0
Food
10.0
Location
10.0
Overall
10.0
Cleanliness
9.0
Comfort
9.2
Location
8.6
Services
9.0
Staff
9.0
Cleanliness
10.0
Facilities
10.0
Food
6.5
Location
10.0
Overall
10.0
Cleanliness
9.7
Comfort
9.8
Location
8.9
Overall
10.0
Services
9.7
Cleanliness
8.6
Comfort
9.3
Location
8.6
Services
8.2
Staff
8.6
Cleanliness
9.8
Comfort
10.0
Location
9.8
Services
9.6
Staff
9.5
Cleanliness
9.6
Comfort
9.6
Location
8.3
Services
9.2
Staff
7.9

Excellent 10.0
Pros: Excellent service in an amazing facility. Four Season has a wonderful layout so that adults and kids can both have fun. The lagoon/beach is so amazing that I could swim with the fish. We also had the best fine dining experiences here... Kid Club is great as well!
Excellent 10.0
Instantly relaxed when you walk in the door. Valet service exceptionally friendly!!!
Excellent 10.0
Pros: Beautiful location, incredibly helpful/happy staff. I was honestly sad to leave.
Cons: Valet Parking appears to be the only parking option. Would love clearer signs for self-park or to just have the valet charges included with the room price.
Okay 4.0
Pros: Beautiful property
Cons: The food is the worst food we had in Hawaii. Terrible quality and preparation. The servers started clearing out our table as we were mid way through eating. Staff at Minas is super rude.
Excellent 10.0
Pros: Loved the location. The beach felt so safe to swim in and enjoyed the pool and the shaved ice on the beach. Had brunch which was excellent and enjoyed the singer. Sang Earth Angel which was my moms favorite song. Your service is excellent!
Cons: Pools. close too soon. I would have rather had two queen beds than a king bed and the pull out bed - bathrooms great
Excellent 9.0
Pros: Everything was perfect
Excellent 10.0
Pros: very nice room, fantastic view and amazing staff.
Excellent 10.0
My daughter and I had a lovely, restful stay. ALL of the employees were friendly, competent, and well trained. The food was delicious and more than plentiful. We learned to scale down our in room orders so as to not waste it. You REALLY do get what you pay for!!!
Excellent 10.0
Pros: Room service/condition, Hotel location are very nice for me. and amenity is also good product.
Cons: Nothing.
Excellent 10.0
I was there with my 4 year son and Mom. The staffs were very caring and the facilities were great. I am definately coming back for July.
Excellent 9.0
we had a wonderful time, the hotel the room and the position..the only negative was that restaurant were very expensive and had limited menus. perhaps there should be one restaurant which is more reasonably priced. we actually ate out at restaurants outside the resort....which was a pity... just couldn't justify the limited menu and the crazy prices of the meals. thank you
Excellent 9.0
Pros: Consideration for the guest. Their service was really nice.
Cons: The bathroom door made big sound when we close the door. Screw of shower was loose so it was not fixed well.
Four Seasons Resort Oahu At Ko Olina - Kapolei
Rated no. 1
9.2
Excellent 9.2
Based on 147 reviews
Details
Reviews

Cleanliness
9.2
Comfort
9.2
Facilities
9.3
Food
10.0
Location
8.9
Overall 8.9 Excellent
Based on 409 reviews
Cleanliness
9.2
Comfort
9.2
Facilities
9.3
Food
10.0
Location
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Facilities
9.2
Location
9.2
Overall
9.2
Cleanliness
9.0
Comfort
9.1
Location
8.8
Services
9.0
Staff
9.2
Cleanliness
9.6
Comfort
9.6
Facilities
9.3
Food
10.0
Location
9.0
Cleanliness
9.4
Comfort
9.4
Location
9.1
Services
9.4
Staff
9.6
Cleanliness
8.9
Comfort
9.4
Facilities
10.0
Location
9.2
Overall
10.0
Cleanliness
9.2
Comfort
9.1
Location
8.5
Services
9.1
Staff
9.1
Cleanliness
9.3
Comfort
9.6
Location
9.0
Services
9.1
Staff
9.1

Good 7.0
Pros: it’s clean
Cons: The staff at the front desk were not friendly
Excellent 8.0
Pros: It was very difficult to find it using GPS, which put it at the shopping mall with no visible signage to lead us to it-very confusing
Cons: Some better description of how to find it!
Excellent 10.0
Pros: Perfect location to explore the island. shopping center, cinema and restaurants next door.
Excellent 10.0
Pros: Breakfast
Cons: None
Excellent 9.0
Pros: Location was amazing. Staff was very helpful with getting a bathmat for my mom, as the tub was slippery and she is 88. Breakfast was good enough, with a variety of choices.
Cons: I wish the room had a dresser for clothing. The air conditioner was on a timer, so that was a little bit annoying to have to reset it every day. Those are little things though, overall, it was a great visit.
Excellent 9.0
Pros: Location in a shopping mall, easy to drive, parking, food, prime location for Kapolei, koolina
Cons: Bathroom plumbing - not run smoothly
Excellent 10.0
Pros: I like the pool and accessibility to washer and dryers.
Okay 5.0
Pros: Location
Cons: Checkin, line needs to be single queue for efficient check in/checkout. Mattress too HARD and bed linens torn, piling and needs to be replaced. Also wooden furnture needs a good scrubbing because of grime buildup around the edges where frequently touched
Excellent 10.0
Pros: Beds ard greac. Breackast
Cons: The fee of $50. I've stayed here three times. First time was $60. Next time $100. And yesterday $50 "50
Excellent 10.0
Pros: It's cleanliness and close to the mall.
Cons: N/A
Excellent 10.0
Pros: Convenient location near a lot of shops
Okay 5.0
Cons: We did not like the barn door on the bathroom and the location of our room was way away from where we requested.
Excellent 9.0
Pros: Location and breakfast
Cons: The bedspread/blanket is to thick and heavy, especially for Hawaii. The sheet is too little and the spread is too much warmth. A simple blanket would be better. There was in in the closet, but we had two beds.
Excellent 10.0
Pros: The staff! So friendly and attentive. Was greeted every time we walked in. They are awesome at customer service!Will definitely recommendthis hotel to family and friends!!!
Cons: No. It was perfect.
Excellent 10.0
Pros: Very clean, comfortable beds, and located away from all the traffic of Honolulu with free parking!! And the breakfasts were very good and handy being able to eat breakfast there and not have to hunt for a restaurant!! Would definitely stay there again!!
Cons: No, everything worked out well and we enjoyed our stay! And the staff was very helpful in giving us directions to various places we wanted to go in Hawaii!!
Excellent 10.0
Pros: We certainly appreciated the continental breakfast. The staff was very friendly. The hotel was very clean and kept up.
Cons: No shuttle to airport
Poor 1.0
Cons: Miss communication within staff, a little snobby , $100 deposits are reckless. Going in 4 days and my money has not been deposited back to my account after releasing.
Good 7.0
Pros: Clean and conveniently located.
Cons: Beds & pillows made sleeping very uncomfortable. Woke with aches & pains every morning.
Mediocre 3.0
Pros: staff was friendly
Cons: they didn,t follow there own rules about the pool and the loud noises at night by other guest.no crewfew!!!!!!
Good 7.0
Pros: Heated swimming pool!
Cons: Price lol. But you know, it was still worth it.
Excellent 10.0
Cons: The wifi could have been better! Have to re log in! But it works!
Excellent 10.0
Pros: The complimentary breakfast buffet was great! There were 2 self-serve Belgian waffle makers, French toast, scrambled eggs w/ cheese and ham, and more. The front desk receptionists are very friendly and helpful. Rooms are good sized and clean. Would definitely come again for another staycation.
Mediocre 2.0
Pros: Great full service breakfast
Cons: Room did not have microwave as advertised. We could only get one by moving to a single king bed room- unacceptable. In addition there were no dressers or clothes storage so we had to put our clothes on the floor or in a wire basket. Will no stay here agai
Excellent 10.0
great location and great service
Good 7.0
Pros: Free Breakfast & Big Clean Bed
Cons: To small the Bathtowl was! Needs Bigger shower Head
Excellent 9.4
Pros: Easy place to stay. Lots of parking. Good beds and a free breakfast in the morning. Employees very nice.
Okay 5.0
Pros: New and clean
Cons: Staff couldn't give good directions to hotel.The worst thing was no safe available in room and the cable service had no movie channels or DVD player in room, so you are forced to watch cable channels with commercials every 5 minutes!
Excellent 10.0
Pros: Loved it room was huge was in accessible room. Staff great. Breakfast offered with many snacks to buy at front desk area. Very new and clean. Definitely coming back. Love it's on sunny side of island close to ko'olina. Thank you!
Hampton Inn & Suites Oahu/Kapolei - Kapolei
Rated no. 2
8.9
Excellent 8.9
Based on 409 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.3
Facilities
9.0
Location
9.0
Overall
8.2
Overall 8.9 Excellent
Based on 255 reviews
Cleanliness
9.3
Comfort
9.3
Facilities
9.0
Location
9.0
Overall
8.2
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Location
8.0
Overall
9.0
Cleanliness
9.3
Comfort
9.3
Location
9.2
Services
9.3
Staff
9.4
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.2
Comfort
9.2
Location
8.9
Services
9.0
Staff
9.3
Cleanliness
9.6
Comfort
9.2
Location
9.2
Services
9.4
Staff
9.4
Cleanliness
9.3
Comfort
9.3
Location
8.6
Services
8.9
Staff
9.4
Cleanliness
9.2
Comfort
8.5
Location
9.2
Services
8.3
Staff
9.3

Excellent 9.0
Pros: Everything was great! Will stay there again.
Cons: Eating breakfast in the room and not able to use cafeteria downstairs, because of pandemic rules.
Excellent 10.0
Pros: Clean, welcoming attitude, location, food
Cons: 2 old ladies in the breakfast area need an attitude adjustment
Excellent 10.0
Pros: The staff were very gracious and accommodating. The restaurant both inside and next to the hotel served excellent food and beverages. My experience was as if I was at a 5 star establishment.
Cons: It was little hard to find because I couldn’t tell that the building was a hotel.
Excellent 10.0
Pros: The layout of the room with dividing door was perfect. Someone could be sleeping while someone else could watch tv or read on the couch. The full breakfast that was boxed up for you with your food choices was perfect and made me feel safe from Covid.
Cons: Nothing
Excellent 10.0
Pros: Best thing I loved about this place was the staff. Hands down, a great team, always friendly, eager to please, helpful and considerate.
Cons: the bathroom door doesn't lock but I'm guessing most Hawaiian hotels are like this. But other than that, it was a pleasant stay.
Excellent 8.0
Pros: Food was great. Beds are comfortable and clean.
Cons: We wanted a single bed and got a double bed room.
Good 6.0
Cons: Light switches in the room very confusing . Paying to park in the hotels parking lot seemed strange .
Excellent 10.0
Pros: Very clean. All the staff from front desk, kitchen staff, bar staff, housekeeping staff, they were all exceptional. Breakfast was perfect. A very good value for your money. The hotel was very accommodating for us when we requested a late checkout. I love Hilton chain of hotels. Everything and everyone is great!
Cons: None
Excellent 9.0
Pros: Friendly staff
Cons: Noticed that underneath the phone on the table between the beds was dirty. Moved the phone and found trash and a dried up spill stain.
Excellent 10.0
Pros: Clean hotel and friendly staff
Cons: Parking is $25 but there is street parking out front.
Excellent 9.6
Excellent staff and stay. Clean rooms, great breakfast.
Mediocre 3.0
Pros: Breakfast
Excellent 10.0
Pros: the employees
Cons: is far to the town
Excellent 10.0
Pros: Customer Services!!
Cons: Not at all...everything was great!
Good 7.0
Pros: It was in a GREAT location and it was very nice. Bed was comfortable and the space was great. I'd stay there again.
Cons: When asked to get my room clean they did a horrible job. Had to ask to get it cleaned a second time.
Good 6.0
Pros: Staff nice .. very clean
Cons: No AC! Temp was locked on 68 degrees Had to move rooms at 10 pm because room was to warm Same thing happened on the second room
Excellent 10.0
Pros: The staff was awesome!! From the front desk to cleaning staff and can't forget about the breakfast Crew. My guy at the omelet station is the man. We enjoyed our stay.
Excellent 10.0
Pros: Every staff member was so helpful n welcoming
Excellent 10.0
Pros: Friendly staff, clean room, wide variety for a delicious breakfast.
Excellent 10.0
Pros: Central location makes this a great place to stay if you plan on visiting all the wonders located everywhere on the Oahu. Free parking and free made-to-order hot breakfast, and free happy hour evening drinks at the bar was an added bonus. Lots of shopping and great places to eat only minutes away. Room was clean and includes mini fridge and microwave. Staff was super friendly and courteous, and even gave us beach towels to use for the day (everyday). We enjoyed our stay very much.
Cons: Location is away from typical “tourist” areas of the island. So if you’re looking for busy crowds and nightlife within walking distance, this isn’t the place for you. You’ll definitely need a rental car if staying here. Room has AC, which was nice to see, however it struggled to keep up on one of Hawaii’s “hot” days.
Good 6.0
Pros: Staff was very helpful
Cons: Very small compared to a typical embassy suites. Housekeeping didn’t come until 4:30
Mediocre 2.0
Pros: Not much
Cons: Said there was 2 bedrooms, only one. Very small.
Okay 4.0
Pros: The hotel was in a great area close to movie theater, restaurants, wet n wild, but far from wakiki.
Cons: Well I checked the room was small for a embassy suite. Then when the put a hold on my credit card for any incedent in the room I check my account they charge my card three times, and no one could tell me why. Three small charges and one big charge.
Embassy Suites by Hilton Oahu Kapolei - Kapolei
Rated no. 3
8.9
Excellent 8.9
Based on 255 reviews
Details
Reviews

Cleanliness
9.3
Comfort
9.2
Facilities
8.3
Food
6.2
Location
8.8
Overall 8.8 Excellent
Based on 677 reviews
Cleanliness
9.3
Comfort
9.2
Facilities
8.3
Food
6.2
Location
8.8
Cleanliness
9.5
Comfort
9.0
Facilities
9.0
Location
9.5
Overall
9.5
Cleanliness
9.2
Comfort
9.2
Location
8.7
Services
9.0
Staff
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
9.5
Comfort
8.2
Facilities
9.1
Food
0.0
Location
9.2
Cleanliness
9.4
Comfort
9.3
Location
9.0
Overall
10.0
Services
9.2
Cleanliness
9.4
Comfort
9.0
Facilities
4.6
Location
8.7
Overall
8.0
Cleanliness
8.8
Comfort
9.1
Facilities
8.5
Food
8.5
Location
8.6
Cleanliness
8.2
Comfort
8.8
Location
8.2
Services
8.3
Staff
8.5

Excellent 8.0
Pros: The location was very good; convenient walks to restaurants and beaches. We had a beautiful view of the harbor, and I liked that we could open our 9th floor window to get some fresh air.
Cons: There were 2 on-site restaurants plus a coffee bar. One restaurant was high-priced and looked like a cafeteria (Sails); the other was in such great demand (Sushi restaurant), no reservation was available, not even weeks in advance.
Poor 1.0
Pros: Bad breakfast, not worth the price I paid. So disappointed
Cons: Expensive but not worth it. I should have stayed at the Hilton
Excellent 8.0
Pros: location
Cons: service was ok
Excellent 10.0
Pros: The room was perfect
Cons: I like balconies or lanais but the window was a great alternative
Excellent 9.0
Cons: Location is not the center of activities in Waikiki. But we stayed at Prince Waikiki on our last day, and it served the purpose. The location is closer to airport. There is also a nearby beach (Ala Moana) which is calmer than Waikiki Beach.
Excellent 10.0
Pros: Beautiful location just a bit off Waikiki so you could get to the hustle and bustle but did t have to deal with it at night. The staff were all lovely - very warm and welcoming always helpful. The room was very clean and beautiful - beds were comfy
Excellent 10.0
great location, friendly staff and wonderful rooms.
Good 7.0
Pros: The view and location was absolutely perfect!
Cons: The hotel staff were rude. Valet guys were friendly and quick. Got you in and out in a timely manner.
Excellent 10.0
Had an amazing stay here beautiful hotel. There is some minor construction going on in front and back but no big deal. Room was totally worth the price; would definitely stay again. They need another hot tub that can get busy but I just waited in the other pools finally got it so relaxing!! Very short walk to Ala Moana beach; and shopping center. See you there soon Aloha 🌺
Excellent 10.0
Pros: Location is great, away from the congestion of Waikiki but not so far that you can¿t walk to Waikiki for dinner. Ala Moana Park next to the hotel is gorgeous and worth exploring. Parking was including in the cost which was awesome! Staff was superb!
Cons: The infinity pool was actually a little dirty the day we went to use it and the rooftop pool isn¿t heated which was actually hard to enjoy later in the day when the wind would pick up. They should heat the pools!
Excellent 10.0
Pros: Service and view of the ocean
Cons: None
Excellent 9.0
Cons: Hotel pricing was deceptive. There were hundreds of dollars in add on fees
Excellent 10.0
Pros: The hotel was amazing - the room was very clean and modern. The view was beautiful (we got 26th floor which helped). The free parking and one free breakfast was very valuable (depends on your package). I loved that we had free beach towels that we could take awAy and return daily.
Excellent 10.0
Pros: We love everything about this hotel. The room, view, location and most of all the staff. They are courteous and attentive. Prince Waikiki feels like our home in Oahu.
Cons: None
Excellent 10.0
Pros: Room and view
Excellent 10.0
Just a good hotel that worth every penny, with good location.
Excellent 10.0
Pros: staff friendly, clean, toto toilets
Cons: flashing light on fire alarm was very annoying at night when trying to get some sleep
Excellent 10.0
Pros: Free parking
Excellent 10.0
Pros: staff were cordial and professional; facilities were open with Covid precautions in place; I was given a nice room upgrade at check in
Cons: nothing
Okay 5.0
Pros: Nothing
Cons: They could have give us two free coffees instead of one. I shouldn’t had to pay for my wife’s
Excellent 10.0
the club floor is nice... cool ... 100% love it... unlimited food and drinks daily... wow !!
Excellent 10.0
Pros: The staff was very kind, the hotel was clean and the room was spacious
Cons: Nothing. Everything is very good.
Excellent 8.2
Pros: Staff accomadate late check out
Cons: Balcony
Okay 5.0
Pros: outside pool
Cons: the room is too dusty and not cleaned well. The cookie crumbs are all over the corner of the carpet, and there are snuffers on the wall. Moreover, when I found a crawling worm in the bathroom, I changed my room once, and the changed room was too dusty.
Excellent 9.4
Pros: Incredible technology in the room! The staff was friendly, attentive and helpful. The decor is nice and the amenity kit is great.
Cons: The room wasn’t dirty, but it wasn’t spotless either. We had to request items that were supposed to be part of our welcome package. Our room was not serviced until late afternoon.
Excellent 9.1
Pros: Very clean & comfortable
Cons: Expensive
Excellent 8.5
Our experience was exceptional. The service there is amazing. The staff was very friendly and attentive to our every need. The food in the restaurants is very good and reasonable and we enjoyed breakfast and dinners there often. They offer specials on the menus too at earlier/ happy hour times and a truncated inexpensive breakfast menu, which was a nice surprise. The rooms were very beautiful with amazing views of the harbor. The bathroom layout was exceptional and very clean and modern. They even had bidets on the toilets which was a nice add. The beds were comfortable and the cleaning service top notch. Shopping is very accessible and the exquisite Ala Moana Mall was right across the street. I would definitely return there to the Prince Hotel and am thankful for the beautiful experience they provided for us.
Excellent 10.0
Recently stayed at the Prince Waikiki and it couldn't have been better. The water-facing rooms are generous in size and provide a terrific view of the marina and ocean beyond. Especially liked the sliding windows allowing for plenty of fresh ocean breezes as an alternative to the air conditioning. The location of the hotel is perfect for those who desire separation from the bustle of the immediate Waikiki beach hotel and shopping areas. Yet, it's an easy walk to all the action, if you choose. The beautiful lobby and relaxing vibes at the pool make for a great home base from which all of the Oahu activities can be accessed. The best aspect of this hotel, however, is the staff. Can't say enough about how consistently welcoming and friendly the hotel staff are from the front door to the back room. The attitudes of the staff never felt forced or contrived. It felt genuine and is a reflection of a well-managed team, in my opinion. I would certainly put this hotel on your short list of considerations for your next visit to Honolulu.
Good 7.0
Pros: Ocean view
Cons: A part of Swimming pool was under construction.
Good 6.0
Pros: near the shopping center
Cons: little far from the beach
Excellent 10.0
Pros: Everyone on the staff is super helpful and friendly. The rooms are immaculate and the view is amazing With the Renovation Discount it was about Half price maybe even less than half and absolutely an great value
Cons: Nothing
Okay 4.0
Pros: Most of the staff were extremely friendly, specially the bell and valet staff.
Cons: The hotel had no bar nor did it have any dining options after 8pm. This is a real problem for hotel guests on vacation who often are looking for late night entertainment. The pool and hot tub also closed at 8pm which means you have zero options past 8pm
Good 7.0
Pros: parking fee was included in desort fee which was very nice
Cons: Breakfast was not that good
Good 7.0
Pros: the free water bottles and shuttle to Waikiki were very useful.
Cons: it was going through some renovation so there were some cosmetic things. also, the pool was very disappointing, small and underwhelming. the fitness center was also comically small, basically just two rooms with some sparse gym equipment thrown in.
Excellent 10.0
Pros: Whenever we asked for service, (maintenance, engineer, housekeeping), they came within 5 minutes.
Mediocre 2.0
Pros: view from window
Cons: Construction....in a major way..noise, dust, partially boarded up. lots of really loud noise. Had to relocate to Diamondhead tower because of it. Sons' room had ants and spiders, lots. Staff said because of construction.
Excellent 9.4
Pros: The hotel was under renovation but the staff was so amazing. It totally made our stay. Will surely stay in the future.
Okay 5.0
Pros: Complimentary tooth brushes and toothpaste.
Cons: The hotel is in a time of transition. It is very dated and is simply not, in its current state, a 4 star hotel.
Mediocre 2.0
Pros: The view was ok, but I would have preferred a balcony.
Cons: Nothing 4 star about the hotel. I think it's a senior citizens' resort. First off, why is there a phone next to the toilet? The pool deck closes at 8pm every night. The interior looks like it hasn't been updated for about 30 years. Worst bar ever.
Good 6.0
Pros: Good location and proximity to shopping and beach and also closer to the airport than other Waikiki hotels.
Cons: This hotel was showing its ages bit - peeling wallpaper, faded veneers, etc. Also, the windows open completely with no screen and on the 23rd floor this is disconcerting at the very least.
Good 6.8
Pros: The hotel is nice. The views are pretty. The staff were courteous and helpful. It's clean. The location downtown is close to most everything.
Cons: It's not on the beach, which isn't a deal breaker, but I wasn't feeling the "Hawaiian vibe". It just wasn't there. Everything closes super early, even the hotel bar and it's all sub par, nothing too fabulous. I guess the word I could use that would fit this hotel is generic. It's not holiday inn generic, but it's definitely not worth the price, the parking fees, or the resort fee. I didn't feel like I really fit in too well either. If you're a tourist to Hawaii and you'll barely spend time at the hotel, this is the one if you're willing to pay the price. I also didn't feel like I fit in here. If you're coming from Japan though, you'll fit right in.
Excellent 8.0
Pros: Close to everything in Waikiki but not in the midst of the resorts
Cons: Dirty stain/spot on floor in bathroom next to tub was there every day even after cleaning. All else was nice.
Okay 5.1
Pros: The spa is awesome.
Cons: We spent 2 nights here, it doesn't worth the money. The hotel in Wakiki is generally expensive, but if you want a 4 star experience, choose hotels like Sheraton or Westin. Need to pay extra for wifi, parking, even water after first night. The room is quite small for a 4 star standard.
Excellent 9.7
Pros: Out of waikiki, room views
Excellent 8.2
Pros: It is a fantastic facility. I enjoyed my stay
Cons: Nothing I didn't like
Prince Waikiki - Honolulu
Rated no. 4
8.8
Excellent 8.8
Based on 677 reviews
Details
Reviews

Cleanliness
8.8
Comfort
8.9
Facilities
9.1
Food
9.2
Location
8.9
Overall 8.6 Excellent
Based on 181 reviews
Cleanliness
8.8
Comfort
8.9
Facilities
9.1
Food
9.2
Location
8.9
Cleanliness
8.8
Comfort
9.2
Facilities
9.6
Location
9.6
Overall
9.2
Cleanliness
10.0
Comfort
10.0
Facilities
9.6
Food
8.5
Location
9.0
Cleanliness
9.1
Comfort
9.2
Location
9.2
Services
9.0
Staff
8.9
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
8.4
Comfort
8.4
Facilities
8.4
Location
8.4
Overall
8.4
Cleanliness
8.4
Comfort
8.3
Location
8.3
Services
7.9
Staff
8.0
Cleanliness
9.3
Comfort
8.9
Facilities
9.2
Location
9.7
Overall
9.0
Cleanliness
8.1
Comfort
8.6
Facilities
7.0
Food
10.0
Location
8.6
Cleanliness
7.5
Comfort
7.5
Location
7.5
Services
7.5
Staff
7.5

Excellent 9.0
Pros: Lagoon is nice way to swim in ocean while seeing these waves, but not experiencing them. Ocean view is great
Cons: I know that this is Hawaii I know that this is man-made lagoons I know that this is Marriott I know that this is ocean view But 750$ per night… I would expect at least breakfast included. All these hotels are located so far away from each other, so you can’t just stop by at coffee house. You have to use a car.
Excellent 10.0
Pros: Loved the pools and the clean facilities.
Okay 4.0
Cons: The mix up with rooms that was given to me when I checked in. I paid for a ocean view room w/ balcony, separate room and private bathroom. What I received instead was room that had parcel view of ocean and a small kitchen for $2600.00 Sunday 12th - 16th. Checked at 3:30 - Out at 10:00
Excellent 10.0
Cons: Had a view of the parking structure and parked cars.
Excellent 8.0
Cons: The resort itself is nice with lots to do but would recommend it to families or travelers that are not looking to leave the resort, but for adventurous couples, would not recommend Ko'Olina.
Excellent 10.0
Pros: Relaxing and ready for adventure
Cons: Nothing
Excellent 9.0
Pros: Friendly staff, Easy access to elevators and outdoors
Cons: Not enough parking, seems like more cars than guests, stalls a little tight for SUVs But the garage was easy to get in and out of.
Excellent 10.0
Pros: Beautiful resort with stunning views
Excellent 10.0
Pros: The full kitchen and washer/dryer allowed me to feel right at home The view was beautiful
Cons: Nothing! I loved my stay at the Marriott
Excellent 8.0
Pros: Everyone was so friendly and inviting. The resort was everything we expected and more. We weren't members and you don't have to be to stay there. I loved how we could go off the resort anytime we pleased.
Cons: We were asked to do a 90 min seminar. Trying to get us to buy into the vacation club. We declined even though the model makes sense. Two more people tried to convince us, one gentleman was very rude. We prefer camping and hunting trips instead of resorts.
Excellent 8.0
Pros: Amazing location, amazing resort atmosphere. The pools and lagoon were never over crowded.
Cons: The food at this resort was a disappointment. Both for the lack of options and ridiculous pricing.
Excellent 10.0
Pros: everyone was friendly and helpful they did every thing to make your stay free of worry all staff greeted you with a smile and asked if they could help you with anything grounds were kept up beautifully our stay was what we expected we had four rooms
Excellent 10.0
Pros: Friendly beach and pool staff.
Cons: None whatsoever
Excellent 9.0
Pros: Pool and location
Cons: Small room, less desirable view. Looking over parking lot. No Mountain View.
Excellent 10.0
Pros: Wonderful location and the restaurant, Longhi's, was absolutely incredible for all the meals. We ate there every meal and never had a bad dish.
Cons: They didn't disclose that we had to pay mandatory $40/night for parking whether you use the valet or not.
Excellent 9.7
Pros: Beauty of the place
Cons: Pricy without any deals
Excellent 9.7
Pros: Accommodations were great. Location is picturesque. If you plan to go, try to be there for the FIA FIA Luau on Tuesday evenings. Really amazing dinner show.
Cons: No children’s club unlike other locations—though many activities planned each day.
Excellent 8.5
Cons: They could not/would not give us a lock off unit when our plans changed.
Okay 4.5
Pros: Location is great for me when I work in Campbell.
Cons: It's a mediocre extended stay hotel in a beautiful location where everything is crazy overpriced me done halfway to normal standards... to be fair, 95%of the hotels on Oahu are this way m, I've stayed at 30+ hotels.
Excellent 10.0
Pros: This is one of our favorite Marriott properties. We have been coming here for four years and it is always like coming home! The staff is perfect in every way and they continually seek to make our stay comfortable, relaxing and enjoyable. The lagoons, pools, activities and services are the best. Our two favorite things...everything is always nice and pristine and no surprises! That's three! I could go on and on.
Cons: We have to go home!
Mediocre 2.0
Pros: n/a
Cons: We did not get the ocean view room we paid for.
Excellent 9.4
Pros: Great facilities for families with children. Beautiful private beach and enclosed lagoon. Restaurants are close by.
Excellent 8.5
Pros: We originally looked at staying at the Disney hotel but we're able to get a much better deal using Marriott points here. We were glad we did as we actually preferred the setting of this hotel. It is on its own lagoon just like Disney and had multiple pools for the kids that seemed just as fun. We liked how the grounds felt much more open to the beach vs. Disney where you could barely tell you were on the beach from the pools and restaurants. We were able to watch whales breaching right from the pool bar while the kids swam. You are an easy stroll along a paved boardwalk from Disney so can still visit the hotel and restaurants there. The daily list of activities with something almost every hour is a lot of fun. There are free DVD rentals in multiple places around the grounds. Our unit had 2 separate bedrooms as well as living room and kitchen. Lots of space for large or extended family.
Cons: View from our room wasn't great. Could see a Marina somewhat, but mostly looked over parking garage. Hotel is maintained well, but definitely starting to get dated in the rooms. This isn't a huge deal as all the common areas are updated and we didn't spend much time in the room but this is one area where I think Disney would have an edge.
Excellent 10.0
Pros: Nice lagoon beach
Cons: Most pools shaded
Good 7.4
Pros: Location, cabana service, gym. One server at chuck's and Oscar at longboards
Cons: Very difficult to get housekeeping, poor communication with resort operator and pressure to be out exactly at the checkout time.
Excellent 10.0
Pros: Friendly and helpful staff. Great facilities. Nice rooms and views. Quiet and relaxing area of the island.
Cons: Just a nitpick, but the tv was a little dim. Made it hard too see movies (since they had on site DVD rental)
Excellent 9.3
Pros: The convenience of having a good amount of things on-site was pleasant, even if my wallet disagrees. The staff was pleasant, and the amenities/property were clean & well maintained. There are a good number of activities onsite, so you are never bored.
Cons: I did not like the high prices of the restaurants around the property. Also, the distance to the town for alternative restaurants/grocery stores wasa minimum if 3 miles, which required either a car or a shuttle, both of which required additional spending. For the large amount of money the resort charges for almost everything, the least they could do is provide a shuttle to the town of Kapolei. The high price if convenience left my wallet feeling fleeced.
Marriott's Ko Olina Beach Club - Kapolei
Rated no. 5
8.6
Excellent 8.6
Based on 181 reviews
Details
Reviews

Cleanliness
9.4
Comfort
9.1
Facilities
9.2
Food
10.0
Location
8.9
Overall 8.7 Excellent
Based on 40 reviews
Cleanliness
9.4
Comfort
9.1
Facilities
9.2
Food
10.0
Location
8.9
Cleanliness
9.3
Comfort
9.3
Facilities
9.3
Location
8.6
Overall
9.3
Cleanliness
9.7
Comfort
9.6
Facilities
9.4
Food
10.0
Location
9.5
Cleanliness
10.0
Comfort
9.5
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0
Cleanliness
7.0
Comfort
6.0
Facilities
7.0
Location
7.0
Overall
7.0

Good 6.0
Pros: GOODLOCATION. FRIENDLY AND HELPFUL STAFF.
Cons: NO PLACE TO DINE SITTING DOWN, MOST ARE TAKE OUT. I BELIEVE IT WAS ALL DUE TO PANDEMIC PROTOCOL. I'M SURE AFTER THIS PANDEMIC IS OVER (IF EVER),THEIR EXCELLENT SERVICE WILL BE BACK. WE'LL GO BACK AGAIN IN THE FUTURE.
Excellent 10.0
Pros: Our Room, activities and cast members were amazing! We loved everything about our stay at Aulani
Cons: Everything was Great!
Excellent 10.0
Pros: The staff was very friendly and made the experience even better. We did not pay for a view , but it was still a beautiful looking out our balcony towards the mountains. The pools were excellent and the walk to the beach was a breeze.
Cons: You definitely are paying a high price for this hotel. If it was cheaper then it might be harder to get a reservation.
Excellent 9.0
Pros: The water park and the beach.
Cons: The actual hotel room was not impressive. Small, dark rooms. They no longer clean due to COVID. No options for microwave.
Excellent 8.0
Cons: Room lighting is very dark, needs brighter lamps.
Excellent 9.0
Pros: It was a safe resort with plenty of things for my daughter to do. There was just enough Disney magic without being overtly Disney.
Excellent 9.6
The hotel is clean, new, beautiful views of the beach. Fun pools for the kids. Food is good but pricey. Overall a great place to stay.
Okay 4.0
Pros: Location and amenities.
Cons: They forced me to pay extra money to upgrade to larger room. We never saw any Disney characters and the parking fee of $37 was ridiculous.
Excellent 10.0
Pros: Very nice large clean bathtub
Cons: The check in service was not Disney quality. Their staff need to go back to the Disney institute.
Excellent 9.0
Pros: Room, staff were excellent
Cons: Luau food was terrible, and when they ran out no more was brought out
Okay 4.0
Pros: Very helpful and friendly staff.
Cons: Multiple items. Pools and hotubs out of service. Outdoor movie cancelled because of rain when there was ni rain in the forecast. Hotel room located by the employee entrance so doors and loud conversations started every morning at 6am.
Excellent 8.0
Pros: staff very friendly and beautiful grounds/locations and pools.
Cons: The beds were rock hard and very uncomfortable making it difficult to sleep well.
Excellent 10.0
Pros: Got upgraded to suite room. Was very pleased.
Excellent 10.0
Pros: It's very clean and organized, everyone is friendly and helpful 24/7.
Cons: Only if they switch songs to different ones it will be better,than playing only one over and over.
Good 6.0
Pros: The location of the hotel was perfect.I really liked the lagoon and the part of the pool that was working was nice.
Cons: The pool had WAY too many chemicals in it. My son complained of burning eyes and my hands reeked of chlorine after swimming.
Excellent 8.5
The foremost unwinding put ever! You know I adore a sluggish stream. From the grown-up pool, you cannot indeed listen the rest of the resort. Drinks are expensive, of course. But I had a shishito pepper cocktail that was out of this world. Eateries are great. Room is clean and large. We had a one room. Adored sitting on the overhang and looking out over the pool. Parts of character sightings. Staff was exceedingly inviting. My stay was memorable!
Excellent 8.5
Loved the resort, friendly staff, amazing pools, Jacuzzi, character meet and greet. Its nice to run around, go on the slide, have a dance party etc. nice change from swimming all day. We tried character dining. The food was amazing but my kids were done sitting in 40 Min and only one character had made it to our table by then. If your kids are able to sit long, go for it. Otherwise its wasteful. Youll get to see the characters in the resort daily. You just have to call the number in the morning to find out where the characters will be and what time. My only disappointment is the food choices at the resort. Lots of choices but mainly unhealthy. I love salads and the only option was made refrigerated so quality salad. Main choices are pizza, fried chicken, fried shrimp. All yummy unhealthy stuff. We discovered poke bowls towards the end. We tried all restaurants except for the fine dining because my kids dont sit that long. Maybe food is better there but who wants to go fancy for lunch when youre in your bathing suit. All in all, loved it and will definitely go back.
Excellent 8.5
The room looked like it was brand new and what was nice is that it did not smell like food at all, there was a powder room just off the kitchen, which was nice for the person sleeping on the couch in the living room (kitchen area), a full kitchen with servings for 8, everything was very clean, the only problem we had, the previous person(s) had broken a nob off the oven and just barely stuck it on, so we left it off, but now of course it looked like we broke it, but oh well, I forgot to report it to the concierge. Poolside there were plenty of lounge chairs, but we felt not enough umbrellas in certain areas, the path to the beach was convenient and opportunities to shower off before heading back to the pool. Overall a very pleasant stay. Can't wait to go back again!
Okay 4.2
Cons: Too expensive
Excellent 10.0
We stayed in a two bedroom villa. We paid for an ocean view which landed us on the 11th floor. Directly looking down on the pool area and out to the ocean. The villa was nicely appointed with a full service kitchen and clean! The room also had a washer and dryer super nice to have after a day at the beach or pool. The main bedroom had a king size bed and the other room two queens sized beds. There were two full bathrooms and a powder room. In the common area there was a couch and the chair that folded out to sleep up to 9. Although I think 9 in a room would be cramped. Each bedroom and living room had a balcony and a view. The noise echoes up from the pool, so you get noise from the pool during the day and music at night. But all is quiet by 10. This did not bother us. The pool has an amazing lazy river, two water slides, and several areas to swim, plus the lagoon. Be prepared to get an early start if you want a lounge by the pool. People were up and holding spots at 7 AM. Please review the pool rules and saving spot rules though, they are followed. The WiFi signal was weak the entire time I was there. Frequently lost access during peak hours. Also WiFi is not free.
Excellent 10.0
Pros: This is the perfect destination with Disney perfection for all aspects. Everything is exactly how you would want it.
Excellent 9.4
Pros: I was so impressed as we drove up. The property is beautiful and feels very Hawaiian. Not obviously Disney, but it's there if you are looking for it. I was on my own and stayed just one night as an alternative to Waikiki. I was curious about the property. It was very expensive for just me, but I was given an upgrade to an ocean view room when I checked in. I was very pleased with that! Didn't have much time to get the whole experience, just a swim at the beach and watched a beautiful sunset, but if I was with kids and/or grandkids, I think this would be a very special place to stay.
Cons: couldn't find anything I didn't like.
Good 6.8
Pros: I liked the pools for kids.
Cons: Dark and gloomy inside. Nothing special, just over-priced. Don't expect much Disney-related stuff. Just saw Goofy once. Oh and the clock in the room was a Mickey Mouse clock. My family had a better time on Waikiki Beach staying at Hyatt Regency Beachwalk with a oceanview room.
Excellent 8.0
Pros: Played all day in the salt water pool.
Cons: Food portions are small but that is to be expected.
Good 7.4
Pros: The entertainment was great, especially the lu'au Kawa'a.
Cons: But if a drive to anywhere else on Oahu.
Excellent 8.8
Pros: Besides paying $500 + a night for your room- plan on paying extra for EVERYTHING!! Parking is $39 a day. The snorkeling in Rainbow Reef that they advertise on their commercials is an additional $25 for an adult. Children over the age of 9 are considered adults at the resort. I felt after paying the room rate, these things should be included.
Excellent 9.3
Pros: Customer service was excellent, there was always someone to help with everything, grounds are kept very clean, Beautiful location, aunties beach house is great for kids, water slides were fun, infinity pool had a gorgeous view, dole whips tasted very good, character breakfast full of great songs and entertainment.
Cons: Wanted more shows that were enjoyable for adults and kids. All shows and games were for kids only. Also the room temperature was very cold always. Rooms could have been bigger and more impressive for the cost. All inclusive would have made this worth the high cost. More chairs needed by pool and beach area, not enough lounge chairs for all guests.
Aulani, A Disney Resort & Spa - Kapolei
Rated no. 6
8.7
Excellent 8.7
Based on 40 reviews
Details
Reviews

Cleanliness
8.6
Comfort
8.4
Facilities
7.4
Food
10.0
Location
8.2
Overall 8.2 Excellent
Based on 212 reviews
Cleanliness
8.6
Comfort
8.4
Facilities
7.4
Food
10.0
Location
8.2
Cleanliness
9.0
Comfort
10.0
Facilities
7.0
Location
9.0
Overall
8.0
Cleanliness
8.3
Comfort
8.3
Location
7.9
Services
7.8
Staff
8.6
Cleanliness
7.6
Comfort
7.6
Facilities
6.8
Location
8.4
Overall
8.0
Cleanliness
9.6
Comfort
10.0
Facilities
9.2
Food
10.0
Location
10.0
Cleanliness
8.6
Comfort
8.4
Location
8.0
Services
8.2
Staff
8.9
Cleanliness
8.1
Comfort
7.7
Facilities
6.0
Location
8.1
Services
7.3
Cleanliness
8.7
Comfort
8.6
Facilities
6.0
Location
8.6
Overall
7.5
Cleanliness
8.8
Comfort
8.8
Location
9.3
Services
8.5
Staff
9.0

Excellent 10.0
Pros: Stuff is wonderful, bed is very comfortable
Cons: Fire alarm going off at 330am
Excellent 9.0
Pros: location in downtown Honolulu
Cons: p Sleeping Pillows were foam rubber & all hard.! p Parking garage is good but not convenient.
Excellent 9.0
Pros: The location was so accessible. We were able to walk to some restaurants and convenience stores as needed. The views were also amazing with the floor to ceiling windows.
Cons: The full kitchen wasn’t as stocked as I think it should’ve been. I think more varieties of pots and pans would help with cooking dinners.
Excellent 10.0
Pros: Convenient location in an urban setting. The neighborhood is transitioning for the better, but it's a little rough. We felt safe. Great access of mass transit.
Excellent 8.0
Cons: Kitchen and bathroom are outdated
Excellent 10.0
Pros: Location wise excellent!
Excellent 10.0
Pros: Spacious room/suite that was nicely decorated.
Cons: Nothing
Excellent 10.0
Pros: Near lots of food areas.
Cons: A little outdated.
Excellent 10.0
Pros: nice and quiet
Cons: reserved parking spot assignment information should come with initial reservation confirmation .
Excellent 10.0
Pros: Staff were very professional, yet friendly and extremely kind and helpful!
Cons: Being in the business area of downtown not much going on so no real food options - especially over a holiday weekend.
Excellent 9.2
Room is as very quiet. When I needed to extend my trip the staff was able to accommodate my schedule even with a full house. They kept me inform and got me a studio apartment when there was a cancellation. Nice staff and very helpful.
Excellent 10.0
Pros: Spacious suite. Staff very helpful and accommodating about luggage storage before check-in and after check-out.
Cons: Bathroom could use a remodel. Bed pillows were hard/stiff - no choices in the room. Coffee for in-room coffeemaker tasted horrible. Some great food options in Chinatown nearby, but MANY homeless people camped out on the streets in the evenings.
Excellent 9.0
Pros: Staff
Cons: All good
Excellent 10.0
Pros: Clean and comfortable, quiet. Right in downtown Honolulu
Cons: Parking is a nightmare
Excellent 10.0
Pros: the location is the best. walking distance to bus stops, and it is only 10-15min away from Ala Moana shopping centre and Waikiki beach by bus
Excellent 9.0
Pros: close to everything we needed
Cons: free breakfast which is normal for most hotel of this rating.
Excellent 10.0
Pros: Location and accommodations
Okay 5.0
Pros: Location
Cons: Yu should have disclosed the pool area was under construction. So was the escalator and elevator. The elevators were extremely slow. I left two nights easier due to pool area construction. Upsetting since I prepaid for room and couldn't change my reser
Excellent 9.0
Pros: It wad a pleasant experience, but thought the room would be bigger.
Cons: No ice machines on the floors, had to call front desk for a small bag.
Mediocre 3.0
Pros: The location was convenient to meeting place.
Cons: 1. Only 1of 4 elevators worked. I stayed on 38th floor. 2. A Jacuzzi tub that did not function as a Jacuzzi but a regular tub. 3. Pillows were standard and flat.. horrible.It just did not meet the standards for the price.
Good 6.0
Pros: It was the perfect location to walk to the start of The Great Aloha run. My wife was running in it.
Excellent 9.4
Pros: Hot tub and pool
Excellent 9.1
Pros: We met up with Collins, whom we have known for a decade. He always takes good care of us!!
Cons: The parking arrangements.
Mediocre 2.8
Pros: If you are meeting for business around the area it's ok.
Cons: Unclean surroundings including hallways, elevators and surrounding area. Lobby is not well lighted, escalators were not all working, front desk clerks are lukewarm and unfriendly, parking is confusing, unsafe hallways as there was a big electric fan that was running and some contrstruction equipment right In front of the room we stayed in that was there the entire day without any sign, warning or precaution. Carpets have that musty and spoiled smell. I
Good 6.2
Pros: Right in downtown area. Puts the traveler right into everyday Honolulu.Comfortable and clean with a "killer" view of Honolulu harbor.
Cons: Clearly an older, but well maintained property
Excellent 10.0
Pros: Perfect location for the St. Pattys block party in downtown Honolulu
Cons: Parking is $20 a night
Excellent 8.2
Pros: The room was spacious and very clean. It was quiet, which I s surprising, since it is downtown. Staff was polite, efficient and knowledgeable. Also got free parking!
Cons: The decor is a bit dated, and the building doesn't have balconies. It is on the expensive side. While it was a decent room, I wouldn't have paid the normal 214 a night rate.
Excellent 8.6
Pros: Comfortable, clean room with wifi, kitchenette, nice large tv and good cable. Very helpful staff, whirlpool tub, and I can't say enough about how well I slept on the bed it was more comfortable than my own. This hotel is close to som small restaurants mostly Asian and very good. The area around seems safe and I did not have any problems while out late for a walk but there are quite a few homeless around.
Cons: The Internet could be a bit faster, I had some streaming issues but no other problems or gripes.
Aston at the Executive Centre Hotel - Honolulu
Rated no. 7
8.2
Excellent 8.2
Based on 212 reviews
Details
Reviews

Cleanliness
8.1
Comfort
8.0
Facilities
7.4
Food
8.2
Location
8.7
Overall 7.9 Good
Based on 1,755 reviews
Cleanliness
8.1
Comfort
8.0
Facilities
7.4
Food
8.2
Location
8.7
Cleanliness
4.5
Comfort
5.3
Facilities
5.3
Location
7.5
Overall
5.7
Cleanliness
8.2
Comfort
7.3
Facilities
6.8
Food
7.6
Location
8.9
Cleanliness
8.0
Comfort
7.9
Location
8.8
Services
7.7
Staff
8.3
Cleanliness
7.3
Comfort
7.0
Facilities
7.3
Location
7.6
Overall
7.6
Cleanliness
7.8
Comfort
7.5
Facilities
7.3
Food
10.0
Location
8.9
Cleanliness
8.1
Comfort
8.0
Location
8.7
Overall
8.0
Services
7.8
Cleanliness
8.2
Comfort
8.0
Facilities
9.0
Location
8.7
Overall
8.0
Cleanliness
8.2
Comfort
8.0
Facilities
8.0
Location
8.8
Overall
8.2
Cleanliness
8.4
Comfort
8.1
Location
8.9
Services
7.9
Staff
8.3

Excellent 10.0
Pros: It wasn’t too close to the beach it was right next to the mall which is even better walking distance to everything actually the only thing is we’re spoiled we want the beach 3 feet away but it’s definitely walking distance the room was very clean very comfy bed everyone was very accommodating polite helpful great customer service I didn’t feel well most of the time I had two or three people calling all the time to pay for my room and they were so sweet about it it was a certain circumstance that was unusual but they could’ve said no but they didn’t they made it easy for me to be sick and I appreciate that
Cons: II was freezing the entire time in the room I even went downstairs and asked if they had a heater I bought a little portable heater I’ll take it back when I’m done but it was just way too cold with the air off too I couldn’t take it also the premises the air was turned up far too high I wasn’t the only one called lotta people where I would turn the air down there certainly not stingy that’s for sure
Excellent 10.0
Pros: I love the location, it’s in walking distance to the beach and a mall
Excellent 8.0
Cons: Parking is in the basement, crowded and needs work
Excellent 9.0
Pros: close to Ala Moana park and mall.
Cons: bedroom tv is small
Excellent 9.0
Pros: beautiful view from the lanai. large room, clean and nice staff
Cons: no
Excellent 10.0
Pros: Very clean, great location
Cons: The pool area closes at 7 pm, the sliding door windows have nice views of the ocean, but have multiple large :warning: stickers in the middle of them, so hard to enjoy the view.
Excellent 9.0
Pros: Housekeeping staff and front desk staff were excellent.
Cons: Bellmen and the valet staff were unfriendly when I'd pick up myorning paper from the bell desk and say good morning NO One responded. This is why I gave them a 9 instead of 10. They seem very ungrateful for their jobs considering the pandemic put most
Excellent 10.0
Pros: Great location. Also near a major shopping center
Cons: Valet parking $45.00
Okay 4.0
Pros: The bed was comfortable, and the staff was polite and accommodating.
Cons: The LOCATION was AWFUL! From the garbage truck pick up at 4am for 45 minutes to the police alarm in the parking structure next door, and the homeless population all around. I would NOT stay here or recommend it to anyone.
Good 7.2
$220 including tax got us a 12'x24' room with a nice parking garage view, plus breakfast (just 1 item plus
Excellent 10.0
Pros: Easy walk to Ala Moana Shopping Mall. Signature Restaurant on top floor was excellent.
Cons: It could do with some sprucing up, eg. linoleum in the bathroom, glasses for drinking in bedroom rather than using glasses from bathroom for dual purposes.
Excellent 8.0
Pros: Location is great if being close to town and Ala Moana is important. Great value and room is decent.
Cons: Room is clean but aging. Bathroom had old moldy grout between tiles and cabinets were at least 20 years old.
Excellent 10.0
Pros: My cleaning lady, I am sorry I don't remember her name.
Cons: No
Excellent 10.0
Pros: The hotel was beautiful and the gym and pool were open and beautiful. I also loved having restaurants inside. It was quiet and peaceful, and the pool was deep enough for me. Many hotels stop at 4 feet and I really dislike that.
Cons: I wish the breakfast opened sooner. Overall, this was such a perfect experience and I would love to do it again.
Excellent 10.0
Pros: Perfect location.
Okay 4.8
I would NOT recommend to others. Rooms are not up kept and feel unsafe with its condition especially during this pandemic.
Okay 4.0
Pros: By the mall
Cons: The bed was uncomfortable and lack of blakets. Elevators were not working, feels like shouldn¿t happen at a 4.5 star hotel.
Okay 5.0
Pros: Location
Cons: The space of the room
Excellent 10.0
Pros: The cleanliness and the location,close to everything. Will definitely stay again.
Cons: The pillows was small,they need to upgrade the pillows. Also,it was my birthday weekend stay,and it was not acknowledged like other hotel that I stayed at did.
Okay 5.2
Anyone who takes a shower in this hotel sets off the fire alarm. 2am, 5am, 3pm thats all you hear and then it happens to you and you must exit the shower and push the buttons to get it to stop. Alot of activity donut spins in the mall parking lot also make for sleepless night. Location is great if you can put up with all the other stuff.
Poor 1.0
Pros: NOTHING
Cons: NOT WORTH THE RATE PAID.. NOT WORTH THE COVID EXPOSURE AS THIS HOTEL DOES NOT ACTUALLY HOLD TO ITS ¿COMMITMENT TO CLEANLINESS¿. VERY UNSANITARY AS THERE WAS NO INTERMITTENT CLEANING IN COMMON AREAS!
Okay 5.0
Pros: Convenience to Ala Moana mall, walking distance to beach
Cons: Rooms were extremely small and cramped. Outdated.
Excellent 8.0
If you want to check out Ala Moana mall, this is the place to stay! Close enough to walk to Waikiki, this is a great spot. Plus, all the great shops and restaurants at Ala Moana center are practically connected.
Poor 1.0
Pros: Absolutely nothing.
Cons: Staff w rude. Waited on line for over an hour while two to three staff took multiple breaks and worked at a snails pace. When confronted on their lack of and sense of urgency, they berated customers for even questioning their sub par work ethic.
Good 6.0
Pros: It was right next to mall
Cons: We were not given the room we paid for. We paid for a Mountain View, and got a parking lot view. The beds were insanely hard.
Excellent 10.0
The staff was so helpful and accommodating. I so appreciated their assistance. Great location!
Good 6.0
Pros: Location and views from ocean view room
Cons: Outdated interior, hotel security chasing after you to mask up even if you¿re drinking water, no room service, missing necessities like hair dryer, microwave sounded like it¿s about to break.
Excellent 9.2
I love the location of this Hotel. Convenient for all places in Honolulu.
Good 6.0
Rooms are small and the building isn’t on the ocean so ocean view or partial ocean does not mean you will get to see the ocean from your room.. there’s long lines to use the elevator.. resort feel not worth it
Good 6.0
Pros: It¿s proximity to the mall, and even has a bridge to cross between one and another
Cons: The bathroom wasn¿t properly clean. The toilet had mold inside, which proved it wasn¿t cleaned
Okay 5.0
Cons: Very small pillows. Mattresses seemed old. No blankets.
Excellent 10.0
Pros: Easy check in, some of the best staff we’ve encountered. Didn’t realize how much we’d like having the mall so close but it was super convenient for last minute purchases. Even better was the wall to the beach.
Cons: Room size. Also wish they had more late night delivery options since they don’t have room service.
Excellent 8.0
We had a great time at this hotel! Wish we were able to stay longer! Loved the view from our room... they were nice enough to give us more pillows and a toothbrush... my friend forgot to bring hers... they didn’t have slippers available... you get one big towel and one smaller towel during your stay...
Good 7.6
Had issues trying to check in due to unknowledgeable and unfriendly front desk older female worker who was unwilling to help. The friendly manager intervened and figured out the issue along with Agoda personal. Would definitely stay here again,good time with exception of same unfriendly,no personality older female at front desk(what a shame).
Good 7.0
Pros: Nice lobby. Enjoyed the pool
Cons: Room was small. Pull out sofa was covered in stains. It was disgusting and there were no sheets or anything for it. We had to request sheets to cover it up. Very disappointing
Okay 4.0
Pros: Location
Cons: Bed sheets were stained and dirty . Didn’t smell washed . Pillows were so limited it was hard to sleep .
Excellent 10.0
Pros: Connected to Ala Moana Center
Okay 5.0
Pros: The location
Cons: no pool, construction jack hammering all day long, no services no amenities
Good 7.0
Pros: View from room on 24th floor was great.
Cons: When we booked I saw no reference to it being under renovation. Elevators were hard to get to work with our key card.
Okay 4.5
Pros: Room was clean
Cons: The room was overpriced No room service Breakfast was shocking and expensive
Okay 4.7
Let me be clear: We are a family of four. We have traveled often before, stayed in everything from 5 star, to basically camping. We know what works and what does not. We have a child with Autism that requires PLANS to be put in place, plans that were booked well in advance of our arrival, but upon arrival - no one knew anything about them... except we had the email trails, notes and some other bits and pieces - either way, we still were delayed, t into a room no bigger than a big bed room, with no room for luggage, kids climbing over luggage just to get out of bed. And then my glorious view... of the unit block next door complete with full, uninterrupted views into peoples lives - in every interpretation you can nearly think of - but, if I sat in the far, far corner I could see a mountain. Lucky I paid extra for that. We were actually down-graded in the big 'we have no information about your family' story... from level 34, mountain views to overlooking a unit block... Ok, it happens - but not from Level 34 to 14?!. And let me further explain staff 'trying to help'. They 'try' - but in try, they have either been backed into a corner by someone else who did not do their job, or they were not doing their job - & it is a bit from each column. Checking the dates we stayed with options of us PAYING TO UPGRADE were never offered to us, despite there being suites available and us expressing concern about room size. We paid to not be camping - but family tents are bigger. Make sure to take a copy of every single document related to the place, including names, details, dates, times - everything because the staff will tell you dead-pan to your face that 'no, I don't think that happened or it would be written here' - apparently four emails from their own staff did not make it to the system, so I hope for anyone needing specialist requests are genuinely accommodated, because we were just shoved into a tiny room, no options, and told 'ENJOY, Mahalo!' Go elsewhere. Truly.
Mediocre 2.8
Pros: Starbucks in the building
Cons: Everything needs to be cleaned and updated. The rooms are way too small.
Excellent 10.0
excellent, close to shops , food out lets and bars
Mediocre 3.0
Cons: On the first night, I woke up with ride bug bites all over my legs, filed a report, they moved us to another room. They should have refunded us for one night as I needed to seek medical attention to treat what looked like bed bug bites.
Excellent 9.1
Pros: Super early check in at 7am for an extra $16 includes breakfast - well worth it
Cons: Bigger bed but apart from that it was great - it’s not 5star hotel but it was a lovely stay
Excellent 10.0
When booking a room for my spouse and me, I went through truly hours looking at diverse properties. I had never been to Hawaii sometime recently and it had been a few a long time since my spouse had been there so I had no thought where to remain. I knew we needed to be close Waikiki but didn't need to spend a fortune. I at last settled on the Ala Moana Lodging since it was inside strolling separate to Waikiki and had a shopping center right another entryway but was not excessively estimated. We were charmingly astounded when we need to our room and it had a microwave, coffee creator and refrigerator. It was moreover a pick-up and drop-off point for all the visits that we were planning to book, which was an included reward. The rooms were clean and well supplied with clothes and the housekeeper benefit was exhaustive when asked and since we were on the 6th floor, we rested with the sliding yard entryway open and indeed cleared out it open amid the day when we were gone with no stresses of break-ins. Would I remain here once more? You bet!
Good 6.0
Pros: location to mall and park
Cons: $25/day parking fee
Good 6.0
Pros: Hotel is right next to Ala Moana mall making it so easy to do shopping and eating.
Cons: I ended up having to upgrade to a 2 beds room with an extra $49 per night. Kayak description is very misleading when it labels DOUBLE Mountain View when double means 2 people but not double beds! Bathroom is not acceptable as the water faucet is so outdated with only 1 turn knob to control hot/cold and water volume
Mediocre 2.0
Cons: Had to check out early because their AC broke. The woman I spoke with (shyla or something like that) was incredibly rude. Probably the worst customer service I’ve ever experienced.
Excellent 8.7
nice location. good to access Ala Moana center, target, near walmart & walgreens, Ala Moana beach. bellmen are kind. view is blocked by parking lot and front building..
Okay 4.8
Pros: The location was super close to everywhere I needed to go
Cons: They gave us a corner room 3rd floor which was so tiny couldn’t even turn a 360 in the hallway it was so narrow .. the sliding glass door won’t open more then 2 inches with no balcony .. why even have a sliding glass door if you have it locked like that? Said it was a queen and pull out couch but it was a pull out chair. No napkins or tissues only toilet paper. It also took a full hour to check in, dragging luggage on a line for an hour is insane for Hawai’i, this isn’t Vegas. There was 2 open computers if you get this busy at 4-5pm for check in you should be prepared and have a full staff.
Excellent 8.5
Pros: The hotel is conveniently located near the beach, next to the mall, and an easy drive to town or the freeway to the countryside.
Cons: Daily parking charges! I feel like hotels that charge for parking are like airlines that charge you for food—crazy!
Good 6.2
Pros: The room was nice, needs better lighting.
Cons: Room was to dark, needs brighter lighting. The rooms need updating, it's showing it's age.
Excellent 8.2
Pros: Adjacent to the Ala Moana Mall and dining places. Short walking distance to the Hawaii Convention Center. Starbucks and reasonably price convenient store in the facility. Micro wave and refrigerator availability in the unit.
Cons: Noise from the heavy machinery at the construction site just outside the window/patio door is constant in the day time. Computer use and printing is too costly for guest.
Excellent 10.0
Pros: Very close to Ala Moana shopping center and very clean rooms
Cons: Rooms were kind of small when you look at it. Its perfect for 1 person but probably not for 2 people
Excellent 10.0
Pros: Great staff. Great location.
Cons: Can't think of anything.
Excellent 8.0
Pros: Clean modern hotel
Cons: It's a ways from Waikiki beach
Excellent 10.0
Pros: Very convenient to Ala Moana Shopping Center
Excellent 10.0
Pros: Convenient location. Good service. Reasonable price. Jean, Kate and Cathy are the wonderful people who work there and make my stay a very nice experience!
Good 6.0
Cons: Tiny tiny tiny rooms. Not even a desk chair.
Good 7.7
Pros: Staff was very friendly and helpful. Like that there was a Starbucks located inside the hotel.
Cons: Had a disco there, which is fine for singles, but not too friendly with family with young children. The patrons were a little loud and there was a large crowd outside trying to get in.
Good 7.4
Pros: Great location if you want to be walking distance from the Ala Moana Shopping Mall
Cons: Woke up early to machinery noise, this may have be temporary
Mediocre 2.0
Pros: Nothing at all
Cons: The staff, the price also we waited in line to check in for over an hour.
Good 6.0
Pros: Near beach and mall
Cons: owned by private owner, but not revealed until check in. bathtub drain clogged while taking a shower - standing in 2/3 inches of water, could not shut water off completely after taking a shower; wall lamp was broken, hanging to the left, did not turn on; clock/radio could not be reset; after hours, so no maintenance available until the next day. deceptive practice booking a room at Ala Moana hotel and finding out at check in it was privately owned. It would not have mattered if the room had been checked to ensure it was ready for occupancy. the room was booked four months in advance, so very disappointing.
Ala Moana Hotel - Honolulu
Rated no. 8
7.9
Good 7.9
Based on 1,755 reviews
Details
Reviews

Cleanliness
7.7
Comfort
7.8
Facilities
7.0
Location
8.5
Overall
7.5
Overall 7.7 Good
Based on 711 reviews
Cleanliness
7.7
Comfort
7.8
Facilities
7.0
Location
8.5
Overall
7.5
Cleanliness
6.0
Comfort
10.0
Facilities
10.0
Location
6.0
Overall
6.0
Cleanliness
8.0
Comfort
7.3
Facilities
7.3
Location
8.0
Overall
8.0
Cleanliness
7.5
Comfort
7.7
Location
8.4
Services
7.3
Staff
8.2
Cleanliness
6.6
Comfort
6.0
Facilities
6.6
Location
8.0
Staff
7.3
Cleanliness
8.5
Comfort
8.5
Facilities
8.5
Location
9.0
Overall
9.0
Cleanliness
7.9
Comfort
7.7
Location
8.3
Overall
10.0
Services
7.4
Cleanliness
7.4
Comfort
7.7
Facilities
8.0
Location
8.6
Overall
8.0
Cleanliness
7.8
Comfort
7.8
Facilities
4.8
Location
8.7
Overall
6.0
Cleanliness
8.3
Comfort
8.3
Location
9.0
Services
8.0
Staff
8.6

Excellent 10.0
Pros: My entire experience at pagoda is beyond words. I was thinking of finding something in Waikiki because some rates are lower, but I saw on my phone some incidents involving the elderly. I decided my safety is first. Thank you pagoda for such a lovely stay.
Okay 4.0
Pros: that it was close to hospital
Cons: first when complained about man across from me yelling and fighting with wife, a dog was in room next door barking. The couple across of me was kicked out and the dog got to stay 🙄I guess animals is more important than human☹️
Excellent 8.0
Pros: Ease of check in.. location to mall and nearby restaurants
Cons: The elevators need upgrade. No bar or lounge area for guests to hangout.
Good 6.0
Pros: Staff & location was great.
Excellent 10.0
Pros: So close to every place we needed to go
Excellent 10.0
Pros: Location & price.
Excellent 8.0
Pros: Price, staff, floating restaurant and koi fish.
Cons: Parking, building and rooms are very dated.
Excellent 8.0
Pros: Location is excellent.
Cons: On the last for checkout a man was wiping the floors with a mop leaving the floors wet and very slippery. I told him to wipe it down with a dry mop as safety was an issue. Also during heavy traffic in the morning. I t should have been in late evening.
Mediocre 3.0
Pros: It¿s location
Cons: The room smelled musty. It looked dated. Hotel staff took 45 minutes to admit me due to other clients.
Mediocre 2.0
I rented 2 room, 2 nights. 1st. room for my kids had a maggot under the bed sheets. Where there is 1 there is lots more. Kids moved to another room. 2nd. room for me the ac wasn't working. Didn't work the first night. Next day reported it and they just said I'll send someone to fix it. Why not give me another room. So I had to stay in my kids room for a while. Wtf.
Excellent 10.0
Pros: kitchenette microwave
Cons: no kamaaina price
Excellent 10.0
I brought my friend with me to Oahu for the weekend and we had a great time at the Pagoda. The staff was very friendly and helpful. We'll be back.
Mediocre 3.0
Pros: Soft comfortable beds
Cons: The location and the smell was bad. Smelled like smoke and the carpets was filthy and gross
Mediocre 2.0
Pros: It was just ok
Cons: Too many hidden fees, and not enough protection for customer, because damages are not taken care off, and customers are getting blamed for broken items, that were broken already. I mean, who the hell checks the Alarm clock to make sure it works?
Mediocre 3.0
Pros: nothing was to like about the hotel...
Cons: If you like your room to smell like mold, have mold on the drapes and roaches running around your bathroom its great. Area is sketchy!! Its not what you think when you see "waikiki" 3 cars broken into while staying. They are not doing house keeping at all
Excellent 8.0
Pros: Location, checking process were great A plugged bath tub in a upstairs unit caused water leaking through our bathroom exhaust vent through out the night that made a big mess over our toilet Maids were very slow to respond for extra towels for clean
Cons: Just the delayed maid service
Poor 1.0
Pros: Nothing
Cons: Drug addicts outside using drugs. I felt very unsafe.
Excellent 8.0
Double check your amenities i chose room with kitchenette from Agoda to find out it was not so according to the front desk. This reservation was already paid for ended up paying hundreds more to get my kitchenette.
Excellent 9.0
Pros: Really enjoyed the stay here. Very homey-- home away from home. Parking is convenient and free across the street. Loved the in room sink by the bed. Made it really nice when you need to brush your teeth or wash your hands when bathroom is occupied.
Cons: Elevators really small and some really dumb people trying to enter elevator even when social distancing enforced.
Excellent 10.0
Pros: Friendly,accommodated my request, Restaurants/Bar was open and love the fish pond area.
Good 6.0
Pros: I like the location and that I was able to extend my stay when I needed to..
Cons: I did not like that the cleaning up and the restocking of towels and toilet paper was not automatically replaced
Poor 1.0
Pros: It was all bad
Cons: Employees s
Excellent 9.0
Pros: great location. Walmart, Sams Club, and Ross across the street. Shopping center w/ grocery store 5 minutes walk away. walgreens 3 minutes walk. Had 2nd sink outside bathroom w/ counter space, frige and MICROWAVE OVEN.
Cons: carpet looked dirty; didn't want to walk barefoot.
Excellent 10.0
Pros: All You Can Eat Breakfast buffet for $9.95 is cheaper than ordering ala carte even at any nearby eateries. i love fried rice for brekky. Way Cheaper than Alamoana Hotel that is connected to Alamoana Center, Pagoda is only three blocks to Alamoana Center, but half a block to Walmart, Sam’s Club and Don Quixote. We chose Pagoda because it is near shopping, eateries and $2.50 The Bus all across island.
Cons: For the very cheap price, you adjust your comfort for the steal of a deal. Nothing you could have done better except lower price even more.
Good 7.0
Pros: Love the fact is was close to many stores and the shuttle takes one to waikiki.
Cons: Did not like the fact that I lost two nights of sleep since I woke up every 1/2 hour because the toilet made a high pitch noise and the only way to get rid of it was to flush the toilet. made the next two days very tiring to run around.
Good 6.0
Pros: Proximity of everything important during our visit
Cons: shower stalls too small
Excellent 8.2
Pros: Friendly Staff, Clean Room.
Cons: pool closed,dvd machine broken, had to wear earplugs because of noisy A/C unit. Parking is confusing and hard.
Excellent 9.0
Pros: Comfortable rooms and ice hospitality
Cons: Nothing
Okay 5.0
Cons: Front office staff was extremely rude
Good 6.5
This hotel is on the verge of “sketch,” but it perfect for stopping in for the night. I stayed here for my honeymoon for a week. There is a nice restaurant attached to the hotel that float on water. You have to make reservations ahead of time to attend. The television is very small. Their bathrooms really need to be updated. It would be nice if there was some kind of food offered for breakfast.
Mediocre 2.0
Cons: I was awful, because there was a big cockroach in the room. so while did not feel comfortable in the hotel.
Mediocre 3.0
Pros: Location is convenient
Cons: Extremely dated for the price. Tried to charge for everything. Parking should be included for such a crappy hotel. I requested a late check out at 1:00, they sent security as I was heading out at 1:02. Unnecessary procedure!!!
Good 7.7
Pros: OK. This is for the traveler/family on a budget. We had to unexpectedly stay in Honolulu for an extra day and we were able to get a room for about $130/night. They gave out fish food to feed the Koi. The kids and adults liked that. Small store in the lobby that sold water that didn't cost an arm and a leg. They had a kiosk where you could check out movies (for free). Had to use the card key to operate the elevator. I liked that extra measure of security.
Cons: The door was incredibly heavy. If my daughter was in the room alone and a fire broke out, she would have been toast. The bathtub was in terrible shape. Not in the greatest area, but we never felt scared. Not very much on site parking for free, but a parking structure across the street. The rooms and decor are from the 70's. This is not a 5 star hotel, but very acceptable. If you want to be in downtown Honolulu and are a budget-this is a very reasonable option.
Good 6.2
Pros: great location, friendly customer service, ample parking (for $10), wifi included in room, free movie during stay, two refrigerators, great water pressure, beds were comfy- not super hard, but not stiff, there's hot water! :)
Cons: the air conditioner leaked in the room, the stove was great- 2 coil burners, but there was not that much room to put a dish dryer/strainer, the shower head is out of the wall and rusty, the drain in the shower took a long time to drain water.
Excellent 10.0
Pros: the room was ok.
Cons: difficulty checking in. Mom paid for room using her credit card, and hotel staff insisted that I give them the card, which I did not have on me. Very frustrating. We were about to leave, when the manager relented. Totally unnecessary. Ruined our evening.
Excellent 8.6
Pros: The staff were very friendly. Loved its location, everything was walking distance. And that the room had a lot of conveniences like the coffee maker, toaster, microwave and fridge.
Cons: That the Wifi wasn't free. Would have been nice if it was included with the room.
Okay 4.0
Pros: It was a cheap place to sleep for the night.
Cons: That place needs to be renovated.
Mediocre 3.0
Cons: When I arrived there, the front told me the hotel records did not show my data and kept me waiting for mre than an hour. It is badically local only hotel and tourist shall avoid it.
Good 6.0
Pros: Beautiful restaurant and Koi Pond.
Cons: The room was old looking (not modern at all).
Pagoda Hotel - Honolulu
Rated no. 9
7.7
Good 7.7
Based on 711 reviews
Details
Reviews

Cleanliness
8.0
Comfort
7.8
Facilities
7.3
Location
8.5
Overall
7.0
Overall 7.6 Good
Based on 1,357 reviews
Cleanliness
8.0
Comfort
7.8
Facilities
7.3
Location
8.5
Overall
7.0
Cleanliness
2.0
Comfort
2.0
Facilities
2.0
Location
2.0
Overall
2.0
Cleanliness
2.0
Location
10.0
Overall
4.0
Staff
2.0
Value for money
2.0
Cleanliness
7.8
Comfort
7.8
Location
8.5
Services
7.5
Staff
8.3
Cleanliness
8.8
Comfort
8.5
Facilities
8.2
Location
8.8
Overall
8.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
8.0
Cleanliness
8.1
Comfort
7.9
Location
8.6
Overall
9.6
Services
7.4
Cleanliness
7.7
Comfort
7.6
Facilities
6.0
Location
8.5
Overall
4.0
Cleanliness
8.1
Comfort
7.9
Facilities
7.1
Location
8.5
Overall
6.5
Cleanliness
8.1
Comfort
7.6
Location
8.3
Services
7.3
Staff
8.6

Excellent 9.0
Pros: There was no breakfast
Cons: Very close to the airport
Excellent 8.0
Pros: close to the airport
Cons: needs to be updated not many charge places . and they don’t offer breakfast in the morning and not many places to go
Excellent 8.0
Pros: comfort
Cons: clean close to airport convenient for overnight
Excellent 8.0
Pros: Staff very friendly and helpful they were much appreicated. Although an older facility it was very well maintained and the room was very clean.
Cons: Web advertisement said shuttle to airport available and was not available, restaurant available, restaurant closed. Restaurant availability was lacking.
Good 6.0
Pros: The staff was very helpfu and friendly.
Cons: The mattresses need to be replaced. Very uncomfortable.
Excellent 10.0
Pros: They¿re pet friendly. With multiple dog parks for your pets to relieve themselves.
Cons: Nope!
Excellent 8.0
Pros: Location, easy check in
Cons: Wish shuttle could have worked for our time but easy to get car to airport.
Excellent 9.2
We walked to and from the airport for our one night stay (heading to another island after flying into Honolulu). This place was perfect for that. Nothing fancy, but it worked!
Excellent 10.0
Pros: It was clean and comfortable. The staff was friendly and helpful.
Cons: Some of the noise from trucking company next door.
Excellent 10.0
Pros: hotel employee at the front desk was amazing!!!
Mediocre 2.4
This place was dirty. There were pubic hairs on the sheets, long strands of hair all over the bathroom floor and I saw a roach! I had to look for another place to stay because the place was unacceptable.
Mediocre 3.0
Pros: If I had to say probably just the location with the amenities surrounding it food wise
Cons: POOL was closed apparently due to bees, I don¿t know but most focal point of a hotel is it¿s POOL having it closed for something as bees, hotel should¿ve compensated or discounted room, if then I probably would¿ve stayed elsewhere with a pool
Excellent 10.0
Clean, convenient location, quick and easy check-in and free shuttle to and from airport. 100% recommend this hotel, especially if you are only staying a night or two to transition to a connecting flight the next day. Just be aware, no shuttle before 7am to the airport
Okay 4.0
This place is extremely unclean!!! The rooms smell like mold and cat litter. We had big stains in our bed!! The staff is very slow and look confused.
Excellent 9.0
Pros: quiet
Excellent 10.0
Wonderful hotel convenient close to everything. I love staying here. Good value. The aloha spirit is awell an alive. Ill be back
Excellent 10.0
Pros: Free airport shuttle
Excellent 10.0
Pros: Great experience and services
Cons: None
Excellent 8.0
Pros: We liked that the location given we wanted to be close to the airport so we could catch our early flight the next morning. Rooms were clean and comfortable and the pool was the perfect size for our teenagers.
Cons: The beds were a bit uncomfortable but not significantly so.
Good 6.0
Cons: The $30 a night for parking should have been made more apparent prior to booking.
Excellent 10.0
Pros: Overall, the hotel was very clean, decorated tastefully and it was quiet.
Cons: At first it's very hard to find the hotel. I had to circle around twice to figure out how to get to the main entrance. Some better signage would be good. Also, and this is nitpicking, it would be nice to have some sort of guide for the television.
Excellent 9.0
Pros: Most convenient for me, closer to stores, gas station,food,and the all time Aloha swapmeet...
Cons: Extra handicap parking...
Excellent 10.0
Very easy and comfortable
Okay 5.0
Pros: I liked the location.
Cons: They did not serve complimentary breakfast.
Okay 4.4
The hotel has a pool and an airport shuttle. Those are its main assets.
Okay 5.2
it was awesome and quiet and very friendly,
Mediocre 2.0
Pros: Location and affordability
Cons: Parking was $30 a night. The room we were put in was next to a room that had people laughing yelling and playing music until 5am both nights. My husband and I complained to the front desk 6 times about the room next to us, without the people stopping.
Okay 4.0
Pros: That location near the airport was good
Cons: Hotel old and kind of dingy
Excellent 9.6
I fly over 125,000 miles a year. This may be one of the cleanest hotels I’ve stayed in. The front desk clerk was very engaging and efficient. They arranged for a taxi, as the shuttle doesn’t run during COVD, to the airport. I was very happy with my stay and would recommend the hotel to friends and family. Great location to the airport, efficient, friendly staff and a comfortable, very clean room.
Okay 5.0
Pros: Proximity to airport
Cons: They advertised a free shuttle service to the airport online when I bought my ticket on the 10/29/20, when I got there on the 30th they stated due to COVID that service is discontinued. So they are fraudulent in their services provided and hotel perks.
Okay 5.0
Pros: It worked for a last minute booking.
Cons: Parking was ridiculously expensive at $30. Beds were not really comfortable. It was more of a motel than a hotel. Even with the pandemic overall it wasn't comfortable experience. They need to upgrade their bedding, beds, showers, etc. Just outdated
Poor 1.0
Pros: Location near The airport
Cons: This place is a dump. I had to clean off the lamps, furniture and the AC unit. at least 2 inches of dust and dirt. The king size mattress needs to be replaced.
Mediocre 3.0
Pros: Proximity to airport
Cons: Covid has caused shuttle to stop running. Poor communication regarding this. Did not appreciate having to get a taxi after a long day of travel.
Okay 4.0
Pros: The bathtub and location.
Cons: There was no shuttle and no restaurant on the premises
Poor 1.0
Pros: Worst hotel un the world. This is saying a lot, as I have been in some pretty nasty hotels located in poorer countries around the world while traveling as a Marine.
Cons: The whole experience.
Good 6.0
Pros: Location near hotel and free airport shuttle.
Cons: Wallpaper was peeling off bathroom walls.
Good 6.0
Pros: Staff helpfulness
Cons: Mattress qualify, very dated rooms
Mediocre 2.0
Pros: accessibility
Cons: Very poor staff-Front desk rep was resentful to our checkin, was impolite and didn't want to answer basic Qs.They messed up our parking card validation and it required us to walk across the hotel.On 12/31 lectured to come 2 front desk on parkvalid. issues
Poor 1.0
Pros: Nothing
Good 6.0
Pros: Location and shuttle to airport
Cons: Beds not comfortable. Carpet old. Needs updating.
Good 6.0
Pros: close to airport with transfers included; gift shop and vending machines for access to snacks and beverages; close to bus stop
Cons: kind of in industrial area with highway noise nearby; no breakfast included; high room rate
Good 6.0
Pros: Close to airport
Poor 1.0
Pros: The Shuttle Driver leaving the Hotel was the best part.
Cons: My entire family became ill after a few hours in the room. Watery eyes, runny noses, burning throats. We checked out Tuesday and went to our Doctors the next day and they said we were exposed to Mycotoxins from Mold. Still sick today. Not happy.
Good 6.0
Pros: Proximity to airport
Cons: Somewhat dated Too many flies around the pool
Good 7.0
Pros: Quiet and comfortable.
Cons: Restaurant didn't have much variety.
Good 7.0
Pros: Coat
Cons: Dated decor. Distance from Waikiki.
Okay 5.0
Pros: Proximity to airport
Cons: Even though they are 5 min away, shuttle pickup took 30 min of waiting. Beds are ok for a night but not great long term.
Okay 4.0
Pros: Proximity to airport
Cons: Bed was awful. Room was a bit updated.
Okay 5.0
Pros: Convenient
Cons: Heavy security presence. Police there because of in room theft.
Okay 4.0
Pros: It was convienent.
Cons: Room was loud/noisy. Bed was hard.
Okay 5.0
Pros: If you need to stay close to the airport then this works.
Cons: The restaurant wasn't open but they share staff with the Best Western down the street??? Very odd so we ended up getting Papa John's pizza.
Poor 1.0
Pros: Location
Cons: Requested handicap room close to elevator and received room 2 buildings away. Staff was NOT accommodating.
Okay 5.1
Pros: Shuttle service was friendly and efficient, rooms were in reasonably good condition and looked clean
Cons: Late in the evening we noticed MULTIPLE small cockroaches emerging from under the bed, leading to a sleepless night. Reception did not appear surprised at all when this was reported the next morning.
Okay 5.1
Cons: $30 Parking charge is excessive. Rooms are dated and overpriced. Major battle with a guest at the front desk with police called to evict him. He was out of line but still a really uncomfortable situation.
Poor 1.0
Pros: It was close to the airport
Cons: Bathroom had hair in it. Gift Shop lady - night shift - was so rude & dismissive when asking for a simple clarification of the direction given to my room Flight delayed 16 hours. Front desk staff completely unable/ unwilling to provide options & rude
Excellent 10.0
Cons: Parking too expensive!!!!!!
Excellent 8.2
Cons: Close to airport, free shuttle
Poor 1.0
Pros: The staff were friendly.
Cons: Pretty much everything with the exception of the staff
Excellent 8.8
Pros: Great place to stay when you need to catch a flight out of the Honolulu airport - very close with a 24x7 shuttle service.
Good 7.7
Pros: Convenient to airport, free shuttle, friendly staff, clean rooms
Cons: Few food choices in area, traffic noise
Excellent 10.0
Pros: Fast easy check in. Clean room. I stay here a few times each year. Its convenient. Never used any of the amenities besides the bed.
Cons: Parking should be free with room but it's not
Good 6.2
Pros: I was only there overnight and at that it was a short night. In general the accommodations were adequate although there was a long walk to the room and some inconvenience since it was in a separate building.
Cons: Check in seemed very slow.
Excellent 10.0
Pros: It was very clean and close to air port and close to Pearl Harbor we were at the end of our vacation and only had one day before catching our plane so it was very convenient. Everything about the room and lobby was nice.
Cons: We arrived at 2:30 just off a flight and the restaurant was closed. And in the evenings it was only open certain days so you had to go a block down the street for dinner. Both places were closed for lunch.
Excellent 9.4
Pros: Having stayed at three Honolulu Airport hotels for business purposes, this is clearly the best choice. The rooms are spacious and quiet. The restaurant is open daily. The gift shop is well stocked and large. Transportation to and from the airport is excellent.
Cons: I found little to dislike about my stay.
Mediocre 2.0
Pros: Clean room and beds
Cons: Airport Shuttle took over an hour to pick us up from airport. Hotel is old and walk to the rooms is very long.
Airport Honolulu Hotel - Honolulu
Rated no. 10
7.6
Good 7.6
Based on 1,357 reviews
Details
Reviews

Cleanliness
8.1
Comfort
7.9
Facilities
6.2
Location
7.9
Overall
7.9
Overall 7.6 Good
Based on 1,234 reviews
Cleanliness
8.1
Comfort
7.9
Facilities
6.2
Location
7.9
Overall
7.9
Cleanliness
6.0
Comfort
4.0
Facilities
6.0
Location
8.0
Overall
6.0
Cleanliness
8.0
Comfort
8.0
Facilities
8.0
Location
8.0
Overall
6.0
Cleanliness
8.1
Comfort
7.8
Location
7.9
Services
7.6
Staff
8.5
Cleanliness
7.0
Comfort
5.0
Facilities
3.0
Location
4.0
Staff
5.0
Cleanliness
6.6
Comfort
7.0
Facilities
8.0
Location
7.3
Overall
8.5
Cleanliness
8.1
Comfort
7.9
Location
7.8
Services
7.5
Staff
8.4
Cleanliness
8.2
Comfort
8.1
Facilities
7.0
Location
8.1
Overall
7.0
Cleanliness
8.3
Comfort
8.0
Facilities
6.0
Location
8.1
Overall
8.5
Cleanliness
7.9
Comfort
7.7
Location
7.8
Services
7.0
Staff
7.9

Good 7.0
Pros: The place is alright. The bed is very big and comfortable. Even tho we found the price we paid didn‘t 100% fit the standard of the room we got.
Cons: Old bathroom with a weirdly working shower. Not very clean for a hotel with such a price. The Wifi didn‘t work.
Mediocre 3.0
Cons: Very average for a Hotel. I did not like that the lady at reception tried to put me in an old building by the pool with no elevator. I had three pieces of luggage. I walked up once without luggage and went directly back to reception and asked for a room in the tower with a elevator. The breakfast was poor quality but most are. So average.
Excellent 9.0
Pros: Nice view and in a good location to meet friends. It was quiet inside even though there was road noise outside
Cons: dated interior
Okay 5.0
Pros: Location near airport
Cons: Near highway
Excellent 10.0
Very nice staff. Very clean and quiet. Had a great stay.
Okay 5.0
Pros: Everyone who worked there was really nice. Our room was super quiet.
Cons: Breakfast was a little lackluster. Could have used some more healthy options.
Okay 5.0
Pros: Shuttle and close to airport.staff was friendly. They had wine at the store.
Cons: Too close to the pet area. My room smelled like pee. Couple of dogs got in a fight.
Excellent 10.0
Shuttle to HNL Airport. Shuttle very accommodating Got me there early!
Excellent 10.0
Pros: Amazing staff. Room was clean and common areas clean
Cons: Overhead traffic from the freeway
Excellent 8.0
Pros: The hotel was relatively quiet and close to the freeway, gas station, and lots of food locations. I appreciated the efficiency of check-in for our room and breakfast. The staff was very polite.
Cons: The breakfast in the morning was underwhelming. I understand that there are restrictions due to the pandemic but no bananas, no condiments, hot food not cooked through? Could have been better.
Excellent 8.4
good room
Okay 5.0
Pros: location
Cons: my room was right next to the elevator shaft and all night long could hear it going up and down, loud, hard to sleep.
Excellent 9.0
Pros: That it provides shuttle to the hotel and airport.
Cons: Everything was great.
Excellent 10.0
Pros: Location
Cons: Noise Outdoor pool
Excellent 9.0
Pros: I was pleasantly surprised! We needed a last minute hotel close to airport. wasn't sure what to expect at tbis hotel, but we were very happy. Perfect for our overnight stay. We were on the 7th floor. Clean room, and Awesome FREE breakfast.
Excellent 10.0
Pros: The staff was extremely friendly, helpful and courteous. The hotel offered an excellent full continental breakfast in the morning.
Cons: The hotel had issues with both of the elevators all four days that we stayed. On our last day we had to take 12 flights of stairs down to the lobby carrying our luggage.
Excellent 8.0
Pros: The location and shuttle to the airport and free breakfast. We arrived late evening in HNL and was too tired to get rental car and drive. Just hopped on the shuttle and check in and sleep. Also, no resort fee.
Cons: It is next to a busy freeway.
Good 7.2
I chose this hotel mainly because of the location. It is only a few minutes from the airport via the hotel shuttle service. We had problems when we arrived finding the pickup site for the shuttle at the airport, but I called the staff at the hotel and they were helpful in getting us to the shuttle pickup point. The hotel is a little run down and needs some updating and general maintenance, but our room was very clean and comfortable. I would rate the breakfast bar as 'acceptable', but not fantastic. The best thing about it is that is is included in the room price! I would stay at this hotel again as a transit hotel, because of the location.
Excellent 10.0
Pros: Proximity to airport, clean and nice, very good breakfast included, very reasonable price, great value.
Cons: Building showing its age, due for renovation.
Excellent 10.0
Pros: It was very close to the airport and I enjoyed the free breakfast bar
Cons: N/A
Excellent 10.0
Pros: Breakfast staff excellent and very clean rooms
Cons: Had a lot of trouble finding it outside and sign area so small
Mediocre 2.0
Pros: Near airport , near Enterprise.
Cons: Within arms length of a 3 level expressway (extremely loud). Room backed up to an industrial site( 10 feet away) with a loud pump going all night. only 2 spots allotted to drop bags off a very busy highway. Basically, a one star lipsticked to be a 2 1/
Okay 5.0
Pros: The staff was very polite and friendly.
Cons: Not enough front parking when checking in.
Good 7.0
Pros: Great location to airport. Clean and comfortable for a quick stay before an early flight. 24 hr shuttle service every 30 minutes which was helpful.
Cons: Tub needed replaced but the rest of the bathroom was good. Bed linens were nice.
Good 7.0
Pros: Shuttle, breakfast, close to airport.
Cons: Old, undesirable view.
Okay 5.0
Pros: Location near airport. Good transportation. Breakfast.
Cons: Needs remodeling
Good 7.0
Pros: Location to the airport. Very convenient for a 1 night stay.
Cons: The only hassle was lugging suitcases up 1 flight of stairs.
Good 7.0
Pros: Proximity to Airport
Cons: You hear the nearby highway!
Mediocre 3.0
Pros: Not much to like, but it does have the following going for it: - Close proximity to airport. Great for unplanned overnight stays and delayed or cancelled flights. - Free shuttle to airport. - Close to restaurants and convenience stores. - BW brand.
Cons: DECEPTIVE. We thought our room was going to be great for the price, but the cheap rooms are old, motel-like and open to the street, while the pricier rooms are located in the actual hotel. Our room was pet-friendly and smelled as filthy as it was!
Good 6.0
Cons: very outdated
Good 7.0
Pros: I love that it was close to the airport and that there was an airport shuttle.
Cons: I was put in the garden area on the 2nd floor and was not told when I checked in that I would have to carry my luggage up anflight of stairs. I had 2 bags and a carry on bag and had to make multiple trips. There should at least be a ramp or something!
Good 6.0
Pros: It's close to the airport which was the requirement. There was a shuttle bus to and from the airport. However, I wouldn't like to spend more than 1 night there.
Cons: The traffic noise was loud. The food was expensive for the quality.
Okay 5.0
Pros: Convenient to the airport. Front desk staff very courteous.
Cons: Lots of road noise in room. Shuttle drivers extremely grumpy. Morning shuttle was very, very overcrowded, no where for my handicapped daughter to sit. Luggage blocked the aisles. Shuttles only run every half hour.
Good 7.0
Pros: Ease of access to the airport
Mediocre 2.0
Pros: The shuttle to the airport. Proximitty to the airport. Rooms are relatively clean.
Cons: The windows are as if they are not there at all. All the trafic noise from the highway gets into the room. It was very noisy. Also house keeping keeps banging on the door from 8 am eventhough i put up the do not disturb sign!!!
Good 7.4
Pros: Most things were decent.
Cons: The hotel is only 1 mile from the airport. That's why we picked it. So we could sleep and get on our next airplane the next morning with as little hassle as possible. After I called the hotel it took well over 30 minutes for the shuttle to show up. That is a long time after a long flight while standing in the heat with small children on a median between 2 roads. Another couple was waiting for our same shuttle and they said they were there over an hour. Morning shuttle was great but the pick up from the airport was way too slow considering its only a mile. For the price we paid it would have been nice to get a free breakfast. It's an airport hotel. That should be standard in my mind.
Excellent 10.0
Pros: The staff was very freindly and helpful. The shuttle driver drove us to and from the airport and was helpful and friendly. We stayed for only a day on vacation. The next day we were traveling to another island. We didn't want to take our luggage site seeing so they held onto our luggage for no charge. I will definitely be staying there again.
Good 6.0
Pros: No problem with the front desk staff. That's about it
Cons: The heater and bathroom fan didn't work and they never came to fix it after saying they would. The bathroom tub was rusty.
Okay 5.0
Pros: Free airport shuttle
Cons: Rude staff. Not worth the money. Loud traffic. Really ugly area.
Mediocre 2.6
Cons: Ac was bad
Best Western The Plaza Hotel - Honolulu
Rated no. 11
7.6
Good 7.6
Based on 1,234 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
8.2
Location
9.7
Overall 8.4 Excellent
Based on 7 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Food
8.2
Location
9.7
Cleanliness
10.0
Facilities
10.0
Food
8.2
Location
9.6
Overall
9.0
Cleanliness
10.0
Comfort
10.0
Facilities
10.0
Location
10.0
Overall
10.0

Good 6.4
Studio villa was fine, pools were great, front desk kept mixing up the people in our two rooms and making it difficult with room keys and getting pool bracelets. That really made me angry the whole time we stayed there. We rented a casabella the day we checked out in order to enjoy pools and beach until our room was ready at the Marriott next door. Overall it was an ok stay. Kids had fun, but I visted front desk way too often.
Excellent 9.6
Bring lots of $ everything is pricey
Okay 4.0
Pros: Lots of fun
Cons: Our room cost over $---- per night. Very small, terrible view, uncomfortable bed, only sheets¿no blankets or quilts, uncomfortable hides Ed, thin blanket with big hole in it, loud crashing sound when flushing toilet, far frim elevator with handica
Excellent 10.0
Pros: The location and mellow vibe .. feeling the security for tour family since it’s a gated community was amazing will make our way back someday
Excellent 10.0
The stay for It was our first holiday overseas, I can't find any fault with the Aulani Disney Vacation Club Villa. The resort is an excellent place for families. It took me awhile to find my room.
Aulani, Disney Vacation Club Villas - Kapolei
Rated no. 12
8.4
Excellent 8.4
Based on 7 reviews
Details
Reviews

Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Overall 9.1 Excellent
Based on 1 reviews
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0
Cleanliness
10.0
Comfort
10.0
Facilities
8.0
Location
10.0
Overall
10.0

Beach Villas at Ko Olina by Ola Properties - Kapolei
Rated no. 13
9.1
Excellent 9.1
Based on 1 reviews
Details
Reviews

Cleanliness
7.2
Comfort
6.8
Facilities
5.9
Food
8.5
Location
7.4
Overall 6.7 Good
Based on 1,365 reviews
Cleanliness
7.2
Comfort
6.8
Facilities
5.9
Food
8.5
Location
7.4
Cleanliness
7.3
Comfort
6.0
Facilities
6.6
Location
8.0
Overall
7.0
Cleanliness
7.0
Comfort
6.7
Location
7.4
Services
6.5
Staff
7.8
Cleanliness
6.6
Comfort
6.0
Facilities
6.0
Location
7.1
Overall
6.2
Cleanliness
6.4
Comfort
6.5
Facilities
6.2
Location
7.3
Overall
6.8
Cleanliness
7.1
Comfort
6.7
Location
7.5
Overall
6.7
Services
6.4
Cleanliness
7.2
Comfort
6.7
Facilities
5.5
Location
7.3
Overall
6.0
Cleanliness
7.4
Comfort
7.0
Facilities
5.4
Food
8.5
Location
7.4
Cleanliness
7.5
Comfort
7.1
Location
7.8
Services
7.0
Staff
8.1

Good 7.0
Pros: The location near airport is ideal, parking is included. Quiet!
Cons: Awaiting completion of construction of rail, but not their fault or under their control Sometimes limited parking
Excellent 9.2
Walls are thin; hard to sleep if neighbors are loud. Otherwise, its ok.
Excellent 10.0
Pros: The room had everything I needed. Hairdryer, shampoo, conditioner. Comfy bed. Close to the airport. Free parking. Pool. It also has a small grocery store which was really convenient for a night time snack.
Cons: It was fine.
Good 6.0
Pros: Close to the airport and off airport car rental location.
Cons: The room was small.
Okay 4.0
Pros: The property was sufficiently clean.
Cons: I found the front desk staff rude and un-accomodating. Here are a few examples: 1. Called for assistance on room phone multiple times, no reply 2. Asked for printing due to an emergency, was rejected despite them clearly having a printer, and given 0 explanation 3. The front desk clerk gave me several rude looks throughout check in. The check out was gruff and unfriendly 4. I asked for a reference to a place to meet my printing needs, and one was never given. In general, this place seems to rely on its reputation as the site of a move shoot to charge exorbitant prices for mediocre service and acceptable but unexceptional standards of cleanliness. Don't waste your money. there are better hotels around for cheaper that don't rest on their laurels.
Excellent 10.0
Pros: Everything
Cons: Parking was limited
Good 7.0
Pros: The staff was very friendly when explaining the amenity fees.
Cons: The location is horrible. In the middle of a construction zone with roads blocked it's very hard to get in. Cleaning only takes place every 3 days and they had to be reminded. No good amenities except parking and don't worry they will charge extra.
Good 6.0
For location it was ok, but with that said it had very loud noises outside all night due to elevator being in such disrepair. I got shocked on the light switch in the bathroom as well. It did the job for the one night we needed it the day before my surgery but was very uncomfortable. The restaurant also closed so early and really nothing around to substitute. I can say though that the shuttle driver was super accommodating that evening. She took me to the gas station to get some stuff though. And the following day I had left my bag from my surgery center and one of the wonderful employees went out of their way to get it back to me on the big island. So all in all it was a decent place to stay.
Mediocre 3.6
The location is great. The price is high but the quality is very poor. There are roaches, the water smells like sewer and the beds are very uncomfortable. There are better places with the same price here!
Good 6.8
Just include the amenities fee in the total price. Hate when they bait you with a price lower w/o the fee then tack it on at the end. Cheap marketing tactic I avoid these places the next time. Be up front w/o tricking.
Excellent 8.0
I like to stay here when i have early am departure from airport. love it and rooms
Excellent 9.6
Stayed there for a night before my flight left very clean and friendly staff. They also have a free shuttle service wish was sweet thanks for the great experience!
Good 7.0
Pros: I liked the atmosphere it presented even though the surrounding area is under construction. Other than my a/c being a little hot at first, the night cooled down and I slept great, thank you so much,I will be back soon
Cons: N/a
Excellent 8.8
5 mins from airport, very friendly staff, reasonably well kept. Small room, but OK for a night or two, perfect for travelers passing through. Free shuttle to/from airport. I'd stay here again.
Excellent 9.2
Staff helps out and will resolve any issues that arise
Mediocre 3.0
Pros: It was clean. Close to airport and had free shuttle
Cons: No cable which meant no TV. In a very industrial area. Walls are super thin. Could hear people in the shower.Rooms are extremely small and the shower was only operating with a tiny drip/spray, absolutely no pressure, broken shower head.
Excellent 10.0
Pros: Well as far as the hotel everyone was very friendly and helpful when asked for assistance. The room was exactly what we needed and also being at a location near the airport.
Cons: None
Excellent 10.0
Friendly staff and quick drive from the airport. If you have a layover and just need a place to rest and freshen up, this Inn is bang for your buck!
Excellent 10.0
Pros: The room
Cons: There was no phone And service was really bad
Good 6.4
Hotel okay for a old Hotel!
Excellent 8.0
Pros: I like the availability of free airport shuttle. The room although a bit small is clean. Staff is polite and friendly.
Cons: It would've been convenient to be able to charge my phone at bedside. I had to charge in the bathroom.
Excellent 8.8
very small room
Okay 4.4
We got it for a shower and would not have stayed the night. Area is too industrial and really old settings. The staff was very nice, helpful and pleasant.
Excellent 10.0
Shop online and you can find awesome deals especially at Pacific Marina! Rooms are clean, a/c plus ceiling cools up the room and the amenities are endless!
Poor 1.0
Pros: Nothing
Cons: This is a hotel motel people live there They are up all hours of the day-and-nightThe rooms look like crap the 24 hour shuttle to the airport is not 24 hoursHead to take a taxi back to the airport which I had to pay for. Do not stay here
Okay 5.0
Pros: the staff were friendly
Cons: bathroom was not cleaned properly so I had to switch rooms. Also the price does not seem to correspond to the quality of the hotel. I would never pay what I paid for that room again.
Good 6.4
Close to airport for an overnight stay.
Poor 1.0
Pros: Nothing we were rudely approached by a man with no hair yelled at me for parking in front of the lobby while it was torrential downpour. I¿m a handicap person with a service animal. Did not help with bags told me to move my car immediately
Cons: The worst room paint peeling, piss inside of the toilet. Shower with no hot water. Sink broken. Refrigerator broken. Black mold. Room flooded up to the door with water. Terrible customer service. Baldheaded man yelled at me for parking close to the lobby
Excellent 10.0
love staying here. Nothing beats the service and the exceptional staff. You guys rock
Good 7.0
Pros: Convenient to Departure terminal.
Cons: A few things I didn't like, but for the price it can't be beat. This is a place to sleep, not a resort. Adjust your expectations accordingly.
Excellent 8.0
Pros: It was clean
Cons: Not really
Mediocre 3.0
Pros: Location , free coffee in the morning
Cons: Limited parking, lighting in parking was poor, room door and secure latch broken, bed was not a queen bed as stated it was a full or double bed. Rooms are small. Don’t think that we should have been charged a resort fee for this hotel.
Okay 5.0
Pros: Location was great, parking was hard as we got back after 10 each night. The first night the shower caddy fell off the wall, unfortunately we didn’t get the shampoo till late that afternoon or early evening. We had to leave for a wedding so used
Cons: The parking was hard. The first floor was great for my husbands bad back but it was noisy with the people and cars right outside the door. I wanted to get back my 1 day resort fee but I didn’t want to make a stink
Excellent 10.0
Pros: Loved its location!! Once we got inside, we loved the quiet, warm environment. Loved that there was a restaurant and a bar... both with great prices and great local style atmosphere. Already spread the word.
Cons: Parking when we first reached. Once the restaurant closed, it was okay.
Poor 1.0
Pros: Staff helped me with parking when all lots were full. He removed his own car to help park mine!
Cons: I saw flies in room and bathrooms. There were Lizards/Geckos in the restrooms along with long of lint on the doors. The bathroom was pretty awful.
Excellent 8.0
Pros: Truly nothing fancy, but the staff was so kind and accommodating. It’s right next to the airport located in an industrial area, but it beats the prices of downtown. Worth the stay if you’re on a budget.
Cons: Update the rooms would be nice.
Mediocre 3.0
Cons: Room was smaller than a cruise ship cabin and with no natural light. Bathroom tile grout was not clean. The small amount of furniture in room was old and worn. The final insult is they charge a RESORT FEE! WAY overpriced based on those factors
Mediocre 2.0
Pros: Not worth the money
Cons: Black mold in shower Dust everywhere Dust balls blowing out of air conditioner Not worth the money
Okay 5.0
Pros: Staff was helpful and friendly.
Cons: Furniture was sparse. Could use 1 more small table top. Air conditioning unit was super loud; option for lower fan speed did not work.
Mediocre 2.0
Pros: None
Cons: Location is terrible, Staff is no good. I would avoid this hotel. There are plenty of other hotels available in town.
Good 6.0
Pros: Close to airport.
Cons: Check-out time is 11am. That is too early. Most other hotels use noon as the check-out time. With a 3pm check-in time, I do not understand why their staff needs 4 hours to clean a room.
Okay 5.0
Cons: The cable shouldn’t be specified as limited channels and the pics look nothing like what is actually offered
Mediocre 2.0
Pros: Proximity to the airport and complimentary airport shuttle.
Cons: Had to wait almost 40 minutes to be picked up from the airport and called 3 times to see why the wait was so long. The person at the front desk was extremely rude and it turned out that he was supposed to be the driver, but was filling in for the front.
Poor 1.0
Pros: very dirty environment
Mediocre 3.4
Pros: Nothing
Cons: The hotel was in terrible shape. Paint peeling off the walls in the room. Exterior need cleaning and painting. The iron railing on the balcony around the building was heavily rusted and need repairing and painting
Excellent 10.0
Pros: staff very friendly food good
Cons: no
Excellent 8.0
Pros: Pleasant & quiet
Excellent 9.7
Pros: Great location near airport, nice pool and fire pit. They did ask for money at check in for amenities.
Poor 1.0
Pros: Nothing
Cons: Door locks was broken, shower filled up with water, air conditioner was really loud when on and room very hot without it. People talking and banging all night and a very unsafe vibe. Poor customer service from front desk.
Okay 5.4
Pros: The ac unit worked :)
Cons: Parking was small n the towels were taken n not replaced
Mediocre 2.0
Pros: Nothing
Cons: No
Okay 4.0
Pros: The hotel is located conveniently near the airport and the freeway. Also, parking is free. I would still recommend this hotel for its convenience.
Cons: We were not informed prior that another access to the hotel was available due to the rail project. Also, free parking is great but there is not enough parking stalls. We were lucky to squeeze our little car into a non marked space.
Good 6.0
Pros: Price
Cons: Location and the parking accommodation were bad.
Excellent 10.0
Cons: Well I wish they could put a microwave in there as well.
Okay 5.0
Pros: If and when they had food it was great but most do not have a hot breakfast And that is important for the price they chargeing
Cons: Some of the hotel rooms smells bad, at the bed and a lot of them the carpet is not vacuum good enough especially around the bed area behind the bed looks very dusty That would be a very good improvement Make sure they got little fridge microwave in room
Excellent 8.0
Pros: Free shuttle to airport
Cons: no
Okay 5.0
Pros: Location
Cons: This hotel looks good in the pictures but in reality it is a roadside motel. Super8 is probably much nicer. If you do not mind the appearance of the room and the amenities in the room and if you do not need to shower, I would recommend this hotel.
Good 7.0
Pros: Location for just a couple of nights.
Cons: It is in an industrial area and finding meals was a major problem until we had a car. Other than that, it was a good experience. Certainly an option to Waikiki which is an hour away from the airport and so very busy.
Mediocre 2.0
Pros: Room was fairly good, close to airport
Cons: The staff in the lobby were shockingly rude. They didnt pick up phone for shuttle (I tried for 15 minutes non stop) so I had to walk from airport in dark, started raining. Then allocated cheaper room even though I had paid extra for a queen. Terrible exp.
Okay 5.0
Pros: Only location close to the airport
Cons: The room lock not safe & location a lot of homeless around the area
Good 6.0
Pros: Cheapest option close to the airport.
Cons: They charge a $10 resort fee which makes no sense because this is just a motel.
Okay 5.0
Cons: The environment.
Mediocre 3.0
Pros: Cleanliness, convenience.
Cons: It took over an hour for the shuttle to get us from the airport. Our flight was late and we did not get in until 2:00 am. Very disappointed about this. It took 3 callls - each time being promised they had be there in 10-15 minutes. Crazy!!!!
Good 6.0
Cons: Odd layout for lightning
Good 7.0
Pros: The location near the airport and also free self parking. There is a bar and a restaurant on the premises.
Cons: Hotel was under construction at the time is our stay. A little noisy but understandable. There was also a conflict check out times. We booked online with an email confirming check out time 12 noon. Apparently that's old and now its 11am
Excellent 8.0
Pros: Very convenient to the airport. Simple accommodation suits me just fine. WiFi and airport shuttle is what I needed.
Poor 1.0
Pros: It was close to the airport.
Cons: It's nothing like the pictures, it's under heavy construction, rooms run down, out of date, not very clean, rude staff & not worth the price paid. Thank God I was only there overnight.
Okay 4.0
Pros: close to airport...they have a shuttle...
Cons: noisy & lobby staff were really not aloha friendly...
Mediocre 3.0
Pros: The pillows.
Cons: The restaurant didn't open until 9:00 AM. I had to check out and go to the Best Western for breakfast.
Good 6.5
Cons: Older, needs update
Good 6.0
Pros: Near the airport. We arrived at 1:00am. Got right in. Desk agent not overly friendly, but competent. I thought breakfast was included, but it wasn't.
Cons: Restaurant closed. Tiny room. Queen sized beds only. Hotel is quite old.
Poor 1.0
Pros: The hair I'm my towels and mood in bathroom
Cons: I think the place should be torn down and rebuilt disgusting
Poor 1.0
Pros: When I checked out in the morning.
Cons: Poor location over priced would not recommend or book again.
Good 6.5
Pros: Great location for overnight at the airport with a regular shuttle service
Cons: Very basic, limited services
Mediocre 3.1
Cons: Room was small and needs refurbishing. Parking lot was immediately outside the room door, so lots of people and car noise. A poolside room would have been better.
Poor 1.0
Pros: Nothing
Cons: Filthy bathroom
Poor 1.0
Pros: Very close to airport
Cons: Staff was rude and not friendly. Room was dirty with thin walls. Lots people yelling late at night.
Okay 4.0
Pros: Close to the Airport and Clean
Cons: Look dated, everything looks really old.
Good 7.0
Pros: Nice people, VERY clean room, nicely updated (it's an old building, but very well-maintained).
Cons: 1) Parking is 'iffy.' 2) The restaurant opens for breakfast at 9:00am. WHAT????? 3) The free Internet is so slow (and drops constantly) that it is practically useless. VERY poor Internet service.
Okay 4.8
Pros: Nearby Lagoon Chinese restaurant was really good. Hawaiian Coffee Co. cafe only a short walk from hotel had the best coffee around. Distance to airport was great.
Cons: While this hotel is priced less than most everything else in the area, the cost is still WAY above its actual value. Rooms were mediocre, bed not particularly comfortable, and Wifi NEVER worked.
Mediocre 2.0
Pros: Nothing
Cons: Room too small
Mediocre 2.0
Pros: Nothing
Cons: Tiny room with paper thin walls. Disgusting smell, location in "condemned warehouse" section of Honolulu. Sink clogged from the start, sheets stained, hair in shower, etc...
Excellent 8.5
Pros: Great attentive staff, classic older motel with courtyard pool. Not a destination hotel; but perfect for airport layover. Free shuttle to airport on the half hour; 24 hrs a day.
Cons: Industrial neighborhood.
Good 7.4
Pros: We needed a hotel for an early morning flight. They offer free shuttle service so that's convenient. I would recommend it for your quick stays near the airport.
Cons: Dated, small rooms
Excellent 8.8
Pros: great shuttle to airport restaurant economical with large portions staff efficient and friendly economical
Good 6.5
Pros: If you get in late and are leaving early for other islands next morning this place works. Pretty bare bones in a kind of light industrial area.
Cons: Staff were great really. Bar near lobby was quite noisy, we were put in a room as far from the bar as possible. Noise was not a problem, thanks guys.
Good 7.7
Pros: We were looking for a hotel close to the airport since we arrived in at midnight. The check in office is open 24 hours, which was very nice. The hotel was basically supposed to be a crash pad for us and that's essentially what this hotel was set up to be. It had basic amenities, wasn't super spacious, but it had a mini fridge and a bed.
Cons: The walls were paper thin do you could literally hear everything in the other rooms, who in made sleeping difficult when other guests started waking up. The room was pretty small.
Okay 5.7
Pros: Airport shuttle was convenient, otherwise average and did the job for one night
Good 6.8
Pros: Close to HNL
Cons: Ok for my purposes
Okay 4.5
Pros: Closer to airport.
Cons: Pricy for a room, nothing on walking distance
Good 6.2
Pros: The location was good if you need a quick place to stay during a layover and close enough to see Pearl Harbor. Great pressure for the shower.
Cons: The wifi was terribly slow. Just an ok bed with no extra pillows and blankets. It's close to the airport, so be prepared for airport noise.
Okay 5.4
Pros: Staff were so nice and friendly
Cons: Felt unsafe
Excellent 8.0
Pros: Rooms are small but clean and staff friendly. Restaurant and bar are on property. Best feature close to airport and reliable shuttle service. I'll stay there again
Excellent 8.0
Pros: It was exactly what I needed - close to airport, 24hr front desk and an airport shuttle. It's no 5 star hotel but you don't pay for that either - it was the cheapest hotel by far and great value for money in terms of an airport hotel staying only one night. The pool was really nice and a nice area to sit and relax. Tea and coffee provided while waiting for the shuttle in the morning was great. Staff were nice
Cons: I Used their contact us form to let them know in advance of my flight details and ask about the shuttle and they never responded. So I didn't realise you need to call them (from the free airport phone) for pick up which meant I had to wait until I realised this. Not a big deal tho but
Okay 4.5
Pros: The goods: Proximity to HNL, shuttle service, price, cold AC and fans in the rooms. It's fine for what it is - a cheap airport motel (but we recommend the Airport Honolulu Hotel instead, much nicer for a few bucks more).
Cons: Didn't like: bathroom tile was gross - felt like I needed shower shoes, no elevator for second floor room, shuttle was slow, old furniture, not all outlets in the room worked.
Good 6.0
Pros: Closeness to the airport and staff very friendly
Cons: Small beds, rooms need updating, need bathrooms for pool users
Good 7.7
Pros: Shuttle service. Clean. Staff.
Cons: Pretty old.
Okay 5.0
Pros: Not there long enough, only there for 7 hours.
Pacific Marina Inn Airport Hotel - Honolulu
Rated no. 14
6.7
Good 6.7
Based on 1,365 reviews
Details
Reviews

Cleanliness
6.2
Comfort
6.5
Facilities
6.8
Location
8.1
Overall
5.2
Overall 6.3 Good
Based on 129 reviews
Cleanliness
6.2
Comfort
6.5
Facilities
6.8
Location
8.1
Overall
5.2
Cleanliness
5.4
Comfort
5.8
Location
7.4
Services
5.6
Staff
6.6
Cleanliness
8.0
Comfort
6.0
Facilities
8.0
Location
9.0
Overall
4.0
Cleanliness
6.1
Comfort
6.1
Location
8.3
Services
5.7
Staff
7.1
Cleanliness
6.4
Comfort
7.7
Facilities
10.0
Location
9.0
Overall
10.0
Cleanliness
6.5
Comfort
6.9
Facilities
4.0
Location
8.0
Overall
4.0
Cleanliness
6.4
Comfort
6.9
Location
7.9
Services
6.9
Staff
6.7

Okay 4.0
Pros: Location, Staff were Great.
Cons: bed was not comfortable. light in hallway didn't work. television didn't work to well The 702 number didn't work that well NO One EVER answers ! I have stayed at Ala Moana several times. The rooms were much better. Everything worked.
Mediocre 2.0
Room was dirty after we checked in. It took two hours before the cleaning crew came back to clean. I dropped two items in the lobby area and within 20 minutes both were gone. The bell desk could not explain what happened to them. Never once received apology or any type of concern regarding my loss. The manager Rena Even suggested that I may have lost items in my own suitcase. Wouldn’t recommend hotel
Good 7.0
Pros: the hotel part was great. it was in a great location. close enough to walk to Waikiki but far enough that you didn’t have to deal with so much of a congested area.
Cons: I was upset due to o paid for an ocean view and when I checked in I received a city view. I called management for LSI properties and was told by supervisor that she would call me back and she never responded back. the hotel was beautiful but the room I stayed in was horrible and in major need of upgrades. I say if you want to stay at ala moana hotel, book through the hotel directly and not through LSI resort properties because they don’t seem to care for any thing but your money.
Mediocre 2.0
Pros: Kiel Martin I like the staff at the hotel
Cons: Kiel Martin I like the hotel I think the staff at LSI was not that great can't get answers but I did get an answer you guys hangout been asking for late check-out for 2 days okay get a response
Poor 1.0
Cons: This place is so dirty. This place doesn’t look like it had been cleaned or disinfected for the customers health and safety, especially during Covid-19. I felt very disrespected while staying here. I was here for three nights training for work and I was barely in the room. When I checked in the first day it was late and dark so I couldn’t see any thing. I noticed that the bathroom wasn’t clean or it doesn’t seem like they cleaned it recently. I took a shower and found out that the towel had a horrific smell. Everything in the room was covered in dust, nothing was plugged in (lamps,tv etc.), there were stains and spilled liquids all over the place. I found out the second day after my training and reached out to the hotel and was told they couldn’t help. They gave me a number to call so I called my third day after training and they weren’t operating any more. So I had to wait to call around 9-10 early in the morning. When I got a hold of someone I was very rudely spoken to and was told there wasn’t anything that could be done.
Okay 5.0
Pros: The best thing about this unit was its location. It is conveniently close to restaurants, shopping, beach and busline. The area is okay for walking but with a walkable beach nearby, there is an alternative available. The hotel itself offers a range of shops and restaurants as well as a very comfortable lobby area.
Cons: This unit is in need of repairs for its rather dated furniture. Two of the six drawers of the dresser were broken and unusable. The towel racks in the bathroom are coming off of the walls, and one of 2 bedside lamps was missing the knob to turn it on. Aside from the repairs needed, the loveseat had several stains that were not pleasant to see.
Excellent 8.0
Pros: Location was excellent, it would be nice if I had more of the beach view
Cons: Pay extra for room clean-up during my stay. I feel this should be included in the total fee I paid upfront.
Mediocre 3.0
Pros: Super close to the Ala Moana beach and Ala Moana shopping center! The staff from LSI was super friendly and helpful to all of our needs! It's in the center of the city that super easy access to the rest of Honolulu.
Cons: The sliding door was broken (unable to lock), the sofa bed was much smaller than we were anticipated...definitely can not fit 4 people...3 people is max! Not enough towels, coffee, bed sheet when we first moved in. The sofa / sofa bed was dirty at the beginning and we need to called LSI for cleaning.
Good 7.0
Pros: I stay in Honolulu 1 week/month and have spent most of it at the Ala Moana. The location is perfect for me because it's about a mile from work. It is quiet at night, clean and staff are very helpful.
Cons: 1. Mandatory 'resort fee' for services I am unable to use. 2. Increasing room rates - inevitable, but still unpleasant, especially for Kama'aina.
Excellent 9.4
Cons: Didn’t know we wouldn’t have any service unless requested during daytime hours. Not run by hotel
Mediocre 2.0
Pros: Nothing - confirmation number from kayak not processes by Lsi, no reservation upon arrival . Had to book my own room with the hotel at twice the price.
Cons: Not using or recommending Lsi resorts to friends
Excellent 8.0
Pros: Convenient location, local hotel staff, free internet, free coffee, nice pool with a view, modern gym, convenience store offers good selection, very safe place to stay, great restaurant with a view with a fantastic happy hour, available laundry facilities
Cons: the sink stopper broke, didn't like the patio door couldn't lock
Poor 1.0
Pros: ala moana mantra staff was excellent!
Cons: worst customer service ever!
Excellent 10.0
Pros: I enjoyed the views and location of the hotel...easy access to the mall
Poor 1.0
Pros: Location was across from the Convention Center, which was best for me. Also, bus service to major places available. Taxi/Uber/Lyft were also easily available. Free wi-fi included and login was secure, good connection.
Cons: No room service as I was sold "departure housekeeping only" plan without any such information at the time of reservation. Also, cockroaches in the room. No coffee/sugar/creamer refill means no matter how many days you are staying, you get one coffee.
Mediocre 3.0
Pros: The Hotel was lose to mthe Shopping Mall.
Cons: I paid for a first class room that was a dump ! ! The shower in the bathroom resulted in flooding the bathroom. The room was owned by a private investor and the hotel was not responsible for any repairs.
Excellent 10.0
Pros: I love staying at the ala Moana Hotel it is the first place I check for availability. Great location to everything the staff is very helpful. Rooms are very nice and the luxury suites are fabulous.
Cons: Wish parking was less but otherwise the place is great
Excellent 10.0
Pros: Daily housekeeping!
Excellent 8.0
Pros: Comfortable room, good beds, nice view.
Cons: Bath sink didn't drain, called but no one showed up to fix . TV remote useless, had to "channel up/down" always. Couldn't just enter channel number. Maid service doesn't get to the room till 3:30/4:00 PM. No room service available. $4 to call from room to a cell with a different area code.
Ala Moana Hotel By Lsi Resorts - Honolulu
Rated no. 15
6.3
Good 6.3
Based on 129 reviews
Details
Reviews

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