Overview

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Hotel Mercure Karpacz Resort
Top Family Hotel

Obroncow Pokoju 5, 58-540 Karpacz, Dolnoslaskie, Poland
+48 757 527 000

£38+

Overall guest ratings

8.6/10 Excellent
Based on 1,387 reviews

Review highlights

  • 9.1
  • 8.5
  • 8.2
  • 3.5

Good to know

  • Friendly atmosphere
  • Clean rooms

Nearby

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    About

    The three-star Hotel Mercure Karpacz Resort is situated at the foot of the picturesque Karkonosze mountains, just 328 yds (300 m) from the city center. The hotel has 146 newly-renovated, comfortable en-suite rooms with Internet access, satellite TV and telephone. The restaurant serves regional, Polish and international dishes. The hotel guests can also make use of the Wellness&Fitness Center with its indoor pool, barbecue area, children's play area and large car park.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Internet
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Hot tub
    • Indoor pool
    • Skiing
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Playground
    • Pool table
    • Ski-in/Ski-out
    • Storage available
    • Terrace/Patio
    • Fireplace
    • Gift shop
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    All reviews

    Overall rating

    8.6 Excellent
    Based on 1,387 reviews
    • 9.1 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.5 "Pool is good."
    • 8.2 "Breakfast is good."
    • 7.1 "Good location."
    • 6.8 "Rooms are ok."
      6.7 "For only 67%, the bathroom was ok."
    • 3.5 "Value below average."
      0.8 "92% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
    • 3.3 "Internet is poor."
      3.3 "67% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 513 reviews
    • 9.4 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.6 "Pool is good."
    • 8.3 "Breakfast is good."
    • 7.0 "Good location."
    • 6.9 "Rooms are ok."
      6.7 "Beds were acceptable for 67%."
      6.6 "For only 66%, the bathroom was ok."
    • 3.4 "Value below average."

    Overall rating

    8.7 Excellent
    Based on 846 reviews
    • 9.4 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.6 "Pool is good."
    • 8.1 "Amenities are good."
      8.3 "83% thought the building was wonderful."
      7.8 "78% found the grounds to be nice."
    • 7.8 "Good breakfast."
    • 7.0 "Good location."
    • 6.7 "Rooms are ok."
      6.5 "For only 65%, the bathroom was ok."
    • 6.5 "Vibe was decent."
    • 3.8 "Value below average."
      0.6 "94% said the breakfast was too expensive."
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    Overall rating

    8.2 Excellent
    Based on 27 reviews
    • 8.9 "Great service."
    • 8.4 "Breakfast is good."
    • 7.4 "Good location."
    • 6.7 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Friendly atmosphere"
    "Clean rooms"
    data provided by TrustYou

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