Overview

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Hotel Mercure Karpacz Resort
Top Family Hotel

Obroncow Pokoju 5, 58-540 Karpacz, Dolnoslaskie, Poland
+48 757 527 000

£38+

Overall guest ratings

8.5/10 Excellent
Based on 1,350 reviews

Review highlights

  • 9.3
  • 8.5
  • 8.4
  • 3.9

Good to know

  • Clean rooms
  • Spacious rooms

Nearby

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    About

    The three-star Hotel Mercure Karpacz Resort is situated at the foot of the picturesque Karkonosze mountains, just 328 yds (300 m) from the city center. The hotel has 146 newly-renovated, comfortable en-suite rooms with Internet access, satellite TV and telephone. The restaurant serves regional, Polish and international dishes. The hotel guests can also make use of the Wellness&Fitness Center with its indoor pool, barbecue area, children's play area and large car park.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Playground
    • Pool table
    • Ski-in/Ski-out
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.5 Excellent
    Based on 1,350 reviews
    • 9.3 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.5 "Pool is good."
    • 8.4 "Breakfast is good."
    • 7.3 "Good location."
    • 6.7 "Rooms are ok."
      6.1 "Beds were acceptable for 61%."
      6.5 "For only 65%, the bathroom was ok."
    • 3.9 "Value below average."
      1.8 "82% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."
    • 3.6 "Internet is poor."
      3.6 "64% said the wifi quality was bad."
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    Overall rating

    8.6 Excellent
    Based on 472 reviews
    • 9.5 "World class service."
      9.9 "99% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.5 "Pool is good."
    • 8.4 "Breakfast is good."
    • 7.0 "Good location."
    • 6.6 "Rooms are ok."
      6.5 "Beds were acceptable for 65%."
      6.3 "For only 63%, the bathroom was ok."
    • 3.5 "Value below average."

    Overall rating

    8.7 Excellent
    Based on 837 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      10.0 "100% thought the service was very professional."
    • 8.8 "Pool is good."
    • 8.1 "Breakfast is good."
    • 7.2 "Good location."
    • 6.8 "Rooms are ok."
      6.4 "Beds were acceptable for 64%."
      6.4 "For only 64%, the bathroom was ok."
    • 4.1 "Value below average."
      1.3 "87% said the breakfast was too expensive."

    Overall rating

    8.2 Excellent
    Based on 40 reviews
    • 8.8 "Great service."
    • 8.6 "Breakfast is good."
    • 7.7 "Good location."
    • 6.5 "Rooms are ok."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Clean rooms"
    "Spacious rooms"
    data provided by TrustYou

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    Map

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