Overview

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Hotel Mercure Karpacz Resort
Top Family Hotel

Obroncow Pokoju 5, 58-540 Karpacz, Dolnoslaskie, Poland
+48 757 527 000

Call

+48 757 527 000

Overall guest ratings

8.6/10 Excellent
Based on 1,272 reviews

Review highlights

  • 9.6
  • 9.2
  • 7.6
  • 3.7

Good to know

  • Impressive bathroom
  • Clean rooms
  • Great view

Nearby

    show all

    About

    The three-star Hotel Mercure Karpacz Resort is situated at the foot of the picturesque Karkonosze mountains, just 328 yds (300 m) from the city center. The hotel has 146 newly-renovated, comfortable en-suite rooms with Internet access, satellite TV and telephone. The restaurant serves regional, Polish and international dishes. The hotel guests can also make use of the Wellness&Fitness Center with its indoor pool, barbecue area, children's play area and large car park.

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    Amenities

    • Fitness centre
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Business centre
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • Spa
    • Indoor pool
    • Skiing (downhill)
    • No smoking
    • Restaurant
    • Bar/Lounge
    • 24 Hour Front Desk
    • Sauna
    • Playground
    • Pool table
    • Ski-in/Ski-out
    • Ski storage
    • Storage available
    • Terrace/Patio
    • Gift shop
    • Laundry facilities
    • Express check out
    • Cable or satellite TV
    • Babysitting/child care services (surcharge)
    • Parking (surcharge)
    • Outdoor tennis
    • Grill
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    Reviews

    Guest reviews

    Overall rating

    8.6 Excellent
    Based on 1,272 reviews
    • 9.6 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
      7.8 "78% said the reception staff was great."
    • 9.2 "Excellent pool."
    • 7.6 "Good breakfast."
    • 7.5 "Good location."
    • 7.5 "Internet works."
      7.5 "75% said the wifi quality was great."
    • 3.7 "Value below average."
      0.0 "100% said the breakfast was too expensive."
      0.0 "The price was too high for 100%."

    Overall rating

    8.6 Excellent
    Based on 508 reviews
    • 9.7 "World class service."
      9.9 "99% found the staff to be very friendly."
      9.7 "97% thought the service was very professional."
    • 9.2 "Excellent pool."
    • 7.9 "Good breakfast."
    • 7.4 "Good location."
    • 6.9 "Rooms are ok."
      6.9 "Beds were acceptable for 69%."
    • 3.4 "Value below average."

    Overall rating

    8.7 Excellent
    Based on 750 reviews
    • 9.5 "World class service."
      9.8 "98% found the staff to be very friendly."
      9.8 "98% thought the service was very professional."
    • 9.4 "Excellent pool."
    • 7.3 "Good breakfast."
    • 7.2 "Good location."
    • 6.7 "Rooms are ok."
    • 3.9 "Value below average."
      0.0 "100% said the breakfast was too expensive."

    Overall rating

    8.4 Excellent
    Based on 12 reviews
    • 9.4 "World class service."
    • 7.7 "Good location."
    • 7.2 "Nice rooms."
    Hotel type
    Family Hotel
    Guests think this is a family-friendly hotel.
    Good to know
    "Impressive bathroom"
    "Clean rooms"
    "Great view"
    data provided by TrustYou

    Photos
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