Courtyard by Marriott Kingston

Top Family Hotel

Pros: The room was clean and the staff was very friendly and helpful.

Cons: For a higher priced, facility, I expected a more comfortable chair in the room...the desk chair was more comfortable than easy chair....and to not have one of the noisy individual heating/cooling ...

Pros: The staff was amazing.

Cons: The hotel could use a little updating

Pros: The access to the balcony was amazing and also having my 5 year old with me and the rooms separating it was nice to be able to relax

Cons: This was the make it or breaks it for if I would ever come back, sad to say... probably not. And it sucks because we had a great time. However about 20 minutes after we left we realized we left ...

Pros: Hotel was clean and front desk staff were friendly. Rooms are large, comfortable and have a nice lay-out.

Cons: NOISY! Freight trains passing in the night can't be helped. Emptying the trash dumpsters under our window very early in the morning should be re-scheduled. Housekeeping staff POUNDING on our door at 9:15 am when checkout time is 12 noon is unnecessary. The corresponding rude comments made by housekeeping staff are also disrepectful and unprofessional. Very disappointed.