Overview

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Grand Hotel

Slawkowska 5/7, 31-014 Krakow, Malopolskie, Poland
+48 124 240 800

£62+

Overall guest ratings

8.3/10 Excellent
Based on 817 reviews

Review highlights

  • 9.4
  • 8.7
  • 6.0
  • 5.6

Good to know

  • Spacious rooms
  • Friendly atmosphere

Nearby

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    About

    Grand Hotel offers a great location, putting you within just a 10-minute walk of Main Market Square and Cloth Hall, plus an airport shuttle is available for PLN 75-100 per vehicle one way. The restaurant is perfect for a bite to eat, and you can unwind with a drink at the bar/lounge or visit the sauna for a relaxing end to the day. Rooms at this luxurious hotel offer up nice touches like bathrobes and slippers, along with 24-hour room service and LCD TVs.

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    Amenities

    • Complimentary breakfast
    • Free Wi-Fi
    • Pets allowed on request. Charges may apply.
    • Facilities for disabled guests
    • Babysitting or child care
    • Business centre
    • Car hire
    • Internet
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Bicycle hire
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Safe
    • Sauna
    • Fitness centre
    • Storage available
    • Concierge service
    • Laundry facilities
    • Cable or satellite TV
    • Coffee shop
    • Parking (surcharge)
    • Ski storage
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    Reviews

    Guest reviews

    Overall rating

    8.3 Excellent
    Based on 817 reviews
    • 9.4 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
      9.2 "92% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
    • 8.7 "Great service."
      9.7 "97% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      8.1 "81% said the reception staff was great."
      9.1 "Housekeeping was great, according to 91%."
    • 6.9 "Average cleanliness."
      5.3 "53% thought the cleanliness of the hotel was average."
    • 6.4 "Breakfast is mediocre."
    • 6.2 "Vibe was decent."
    • 6.0 "Food is average."
      6.3 "Only 63% were satisfied with the menu."
    • 5.6 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.6 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 4.5 "Bad amenities."
      0.7 "93% thought the facilities needed updating."
    • 3.2 "Disappointing internet connection."
      2.4 "76% said the wifi quality was bad."
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    Overall rating

    8.4 Excellent
    Based on 580 reviews
    • 9.3 "Terrific location."
      10.0 "100% liked the proximity to sightseeing."
      10.0 "City centre within easy reach, said 100%."
    • 8.2 "Great service."
      7.5 "75% thought the service was very professional."
      7.7 "77% said the reception staff was great."
      9.3 "Housekeeping was great, according to 93%."
    • 6.5 "Breakfast is mediocre."
    • 6.3 "Vibe was decent."
    • 5.5 "Food is average."
    • 5.3 "Average comfort."
      5.1 "Beds were acceptable for 51%."
      5.3 "53% thought the bathroom was big enough."
    • 5.3 "Rooms are ok."
      5.1 "Beds were acceptable for 51%."
      5.3 "53% thought the bathroom was big enough."
    • 5.0 "Bar is ok."
    • 4.3 "Bad amenities."
      4.9 "51% thought the building wasn't nice."
    • 3.2 "Disappointing internet connection."
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    Overall rating

    8.6 Excellent
    Based on 106 reviews
    • 9.5 "Terrific location."
    • 8.9 "Great service."
      9.8 "98% found the staff to be very friendly."
      8.0 "80% thought the service was very professional."
    • 6.6 "Breakfast is mediocre."
    • 6.2 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
    • 5.9 "Vibe was decent."
    • 5.6 "Average comfort."
      5.4 "Beds were acceptable for 54%."

    Overall rating

    8.2 Excellent
    Based on 130 reviews
    • 9.3 "Terrific location."
    • 8.8 "Great service."
      9.6 "96% found the staff to be very friendly."
      8.4 "84% said the reception staff was great."
    • 6.3 "Average cleanliness."
      6.9 "Only 69% said rooms were clean enough."
    • 6.1 "Food is average."
    • 6.0 "Vibe was decent."
    • 5.9 "Breakfast is mediocre."
    • 5.6 "Average comfort."
      5.4 "Beds were acceptable for 54%."
    • 5.1 "Rooms are ok."
      5.4 "Beds were acceptable for 54%."
      6.9 "Only 69% said rooms were clean enough."
    • 4.5 "Bad amenities."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    Romantic Hotel
    Guests say the hotel is perfect for a romantic getaway.
    Friends Hotel
    Guests recommend this for traveling with friends.
    Good to know
    "Spacious rooms"
    "Friendly atmosphere"
    data provided by TrustYou

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