Hilton London Metropole

7.3
Good

Based on 11,541 reviews
 
225 Edgware Road, London, W2 1JU, United Kingdom
  +44 207 402 4141
Hilton London Metropole - London, England, United Kingdom
Check-in
Check-out
Compare vs KAYAK |
Hotels.com £102
Agoda.com £106
Cancelon £111
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per night
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Cancelon
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Good to know

Value for money 4.4
Distance to city centre 2.4 mi
Location rating 9.4
Nearest airport London Heathrow
Distance to airport 12.8 mi

Rooms

Check-in
Check-out

Queen rooms

£147+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
£147 per night
IMAGE
Queen bed
£151 per night
IMAGE
Queen bed
£210 per night
IMAGE
Queen bed
£210 per night

Deluxe rooms

£112+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
£112 per night
IMAGE
Unknown
£119 per night
IMAGE
Unknown
£143 per night
IMAGE
Unknown
£155 per night
IMAGE
Queen bed
£242 per night
IMAGE
Unknown
£253 per night

Standard rooms

£125+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
£125 per night
IMAGE
Unknown
£127 per night
IMAGE
Unknown
£146 per night
IMAGE
Unknown
£167 per night

Double rooms

£142+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
£142 per night
IMAGE
King bed
£155 per night
IMAGE
Unknown
£169 per night

King rooms

£116+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
£116 per night
IMAGE
King bed
£119 per night
IMAGE
Unknown
£122 per night
IMAGE
King bed
£125 per night
IMAGE
King bed
£126 per night
IMAGE
Unknown
£126 per night
IMAGE
Unknown
£135 per night
IMAGE
Unknown
£136 per night
IMAGE
Unknown
£137 per night
IMAGE
King bed
£139 per night
IMAGE
Unknown
£140 per night
IMAGE
King bed
£153 per night

Superior rooms

£159+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Queen bed
£159 per night
IMAGE
Queen bed
£173 per night
IMAGE
Queen bed
£176 per night
IMAGE
Queen bed
£179 per night
IMAGE
Queen bed
£180 per night
IMAGE
Unknown
£185 per night
IMAGE
Unknown
£186 per night
IMAGE
Unknown
£205 per night
IMAGE
Unknown
£205 per night
IMAGE
Unknown
£206 per night
IMAGE
Queen bed
£211 per night
IMAGE
Unknown
£244 per night
IMAGE
Unknown
£262 per night
IMAGE
Unknown
£264 per night
IMAGE
Queen bed
£289 per night

Reviews

Pros

Cons

Traveller rating

394
313
220
65
8

Time of year

Traveller type

Show reviews that mention

+
air conditioning in 18 reviews
beds were uncomfortable in 37 reviews
breakfast was good in 173 reviews
edgware road in 29 reviews
friendly staff in 353 reviews
great location in 331 reviews
hyde park in 7 reviews
location and the room in 251 reviews
nice hotel in 197 reviews
swimming pool in 21 reviews
tired room in 405 reviews
tube station in 68 reviews
value for money in 42 reviews
walking distance to paddington in 28 reviews
west wing in 15 reviews
  • Good
    Jan 2018
    6.5

    Rooms could be better

    Location, nice reception

    Rooms could do with a revamp, breakfast buffet was very busy with things running out and people being messy

  • Mediocre
    Jul 2017
    4.0

    Very Poor

    After doing online check in with room numbers allotted to me, my one of the room was allotted to someone else. This is ethically wrong. I had booked the hotel with extended stay but checked out the next day.

  • Mediocre
    May 2018
    4.0

    Hilton on level one. NOT Hilton quality in the room.

    The lobby, check in, restaurants, and sitting areas are generous and pleasant. I chose this hotel for its convenience to the Heathrow Express train and local underground lines, and it did nit disappoint. There is also a lovely canal nearby with restaurants for breakfast, lunch, dinner, or a beer. In the lobby, the customer service was world class.

    Our room was in the Tower, an older part of the hotel. I specifically booked Hilton because I wanted excellent quality beds and a room comfortable for my elderly mother. The room was tiny, with a dangerously high step into and out of the combination bath/shower. The beds were of poor quality with creaky springs. The mini fridge did not work. This is acceptable for a budget tourist hotel, but this room severely degrades the Hilton Brand. It should not be sold under the Hilton flag. My mother and I independently compared the room to a Motel 6. If you stay here, request a room in the newer portion of the hotel. Hopefully it's better.

  • Okay
    Apr 2018
    6.0

    Good breakfast

    Rooms way to expensive for the quality. Rooms old, air-conditioning broken and stinky

  • Excellent
    Jan 2018
    10.0

    central location, clean room

  • Excellent
    Apr 2017
    10.0

    London

    Very comfortable beds location was a little far from downtown

  • Good
    Dec 2016
    8.0

    Our stay at HILTON Metropole

    The Hotel is well located, close to the underground (important in London), the staff is wellcoming and friendly.Rooms are ok, nothing fancy but clean and comfortable.

    Breakfast is poor, and cheap... needs to be improved..

  • Good
    Oct 2014
    6.8

    Shower was broken when we got into room, though they did send someone rather quickly to get it fixed. Also bar was understaffed and had long wait times.

  • Excellent
    Mar 2014
    10.0

    Very close to 3 Underground stations.

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About

Overview

Guests will appreciate the central location and luxurious conveniences of the Hilton London Metropole - especially after its 2013 makeover that nearly doubled the size of the lobby, upgraded the 42 conference and meeting rooms, and added two restaurants. The 1,054 guestrooms are among the largest in London, and upgrading to an executive room or suite grants guests access to the Executive Lounge for a complimentary breakfast and refreshments throughout the day. Ideal for Business Travelers The Hilton London Metropole is one of Europe's largest conference hotels and aims to please business travelers with amenities like WiFi in public areas, a full-service business center, secretarial services, and three bars - the Whisky Lounge, Sports Bar, and EDG Bar & Lounge - for toasting to a hard day's work. Additional facilities include a fitness center with heated pool, sightseeing tours, and two restaurants. Guests can take in panoramic views of London while enjoying Asian fusion food at Minako at the Met, or savor Mediterranean dishes at the Fiamma Restaurant. Minutes from the Tube The Hilton London Metropole is in the Westminster area of London. A number of attractions are within a 15-minute walk of the hotel, including Hyde Park, Madame Tussauds, Bond Street, and the West End theater district. Edgware Road and Paddington station are also nearby, which are ideal for catching the Heathrow Express to the airport.

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Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Air conditioning

7.3 Good

Based on 11,541 reviews

9.4

Location

7.7

Service

4.3

Comfort

4.2

Cleanliness

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

Amenities

Fitness centre
Pets allowed on request. Charges may apply.
Disabled access
ATM on-site
Business centre
Car hire
Internet
Wi-Fi
Concierge service
Currency exchange on-site
Gift shop
Laundry service
Meeting/Banquet facilities
Room service
Indoor pool
Restaurant
Bar/Lounge
Beauty salon
Express check out
Air-Conditioned
24 Hour Front Desk
Safe
Sauna
Designated smoking area
Storage available
Lift
Laundry facilities
No smoking
Hairdryer
Cable or satellite TV
Coffee shop
Parking (surcharge)
Steam room
Wedding services

Location

Most popular landmarks

  • Hyde Park 0.9 mi
  • Science Museum 1.5 mi
  • Victoria and Albert Museum 1.6 mi
  • Notting Hill 1.6 mi
  • Natural History Museum 1.6 mi
  • St James's Palace 1.7 mi

About the neighbourhood

Westminster is known for: touristy, political epicenter, royalty

More

London travel guide

Learn about London on KAYAK

Getting around

London City 9.5 mi
London Heathrow 12.8 mi
London-Paddington 0.4 mi
London Marylebone, Greater London 0.4 mi

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