|Distance to city centre||2.4 mi|
|Nearest airport||London Heathrow|
|Distance to airport||12.8 mi|
|beds were uncomfortable||in 44 reviews|
|breakfast was good||in 202 reviews|
|edgware road||in 36 reviews|
|executive room||in 28 reviews|
|friendly staff||in 412 reviews|
|friends birthday||in 11 reviews|
|great location||in 412 reviews|
|nice hotel||in 248 reviews|
|room was very small||in 117 reviews|
|swimming pool||in 23 reviews|
|tube station||in 82 reviews|
|tv channels||in 24 reviews|
|walking distance to paddington||in 38 reviews|
|west wing||in 28 reviews|
Rooms could be better
Location, nice reception
Rooms could do with a revamp, breakfast buffet was very busy with things running out and people being messy
After doing online check in with room numbers allotted to me, my one of the room was allotted to someone else. This is ethically wrong. I had booked the hotel with extended stay but checked out the next day.
Hilton on level one. NOT Hilton quality in the room.
The lobby, check in, restaurants, and sitting areas are generous and pleasant. I chose this hotel for its convenience to the Heathrow Express train and local underground lines, and it did nit disappoint. There is also a lovely canal nearby with restaurants for breakfast, lunch, dinner, or a beer. In the lobby, the customer service was world class.
Our room was in the Tower, an older part of the hotel. I specifically booked Hilton because I wanted excellent quality beds and a room comfortable for my elderly mother. The room was tiny, with a dangerously high step into and out of the combination bath/shower. The beds were of poor quality with creaky springs. The mini fridge did not work. This is acceptable for a budget tourist hotel, but this room severely degrades the Hilton Brand. It should not be sold under the Hilton flag. My mother and I independently compared the room to a Motel 6. If you stay here, request a room in the newer portion of the hotel. Hopefully it's better.
Rooms way to expensive for the quality. Rooms old, air-conditioning broken and stinky
central location, clean room
Very comfortable beds location was a little far from downtown
Our stay at HILTON Metropole
The Hotel is well located, close to the underground (important in London), the staff is wellcoming and friendly.Rooms are ok, nothing fancy but clean and comfortable.
Breakfast is poor, and cheap... needs to be improved..
Shower was broken when we got into room, though they did send someone rather quickly to get it fixed. Also bar was understaffed and had long wait times.
Very close to 3 Underground stations.
Hilton London Metropole has a great location that is close to many locations that guests may want to visit when they spend time in London. This is a large, pet-friendly and family-friendly property that is smoke-free and full of amenities and features for the guests to enjoy. English, French, and Dutch are spoken at the property, which was built in 1973. Rooms found at the property have the features and amenities that travelers today have come to expect. The rooms have WiFi and wired Internet available for a surcharge. The rooms have AC, a minibar, phone, blackout drapes, a refrigerator, and daily housekeeping. Hypoallergenic bedding is available for those who request it. As one of the largest conference hotels in all of Europe, the hotel has 42 meeting rooms and event rooms available. In addition, the property has a host of other amenities that make it a standout option. It has several on-site options for dining and drinking. Guests can enjoy EDG Bar & Lounge, Fiamma Restaurant, Herb N’ Kitchen, The Rack House, and Whisky Lounge. The property also has a 24-hour front desk, an indoor pool, a convenience store that is on-site, and more. Those who spend time at the hotel will find that they are only a short distance from Heathrow Airport, as well as a number of parks and places to visit. These include the likes of Hyde Park, Marble Arch, Madame Tussauds, the zoo, and Kensington Palace. Nearby dining options include Core Grill & Restaurant, Pret a Manger, and Valentino.
Based on 11,716 reviews
Policies vary by room type and provider.
Westminster is known for: touristy, political epicenter, royaltyMore
Learn about London on KAYAK
|London City||9.5 mi|
|London Heathrow||12.8 mi|
|London Marylebone, Greater London||0.4 mi|