Quiet, clean, reliable, great location
A bit expensive
Friendly,nice rooms, great location,
Music at the bar finished to early
Go to hotel
Great location from this clean and well maintained hotel. Has a high end feel but at reasonable prices.
Sometimes it can be too popular but the hotel copes well and the staff have always been cheerful and courteous.
Great great great wonderful hotel
Bathtub was awesome. They had outlets for US plugs too.
It was just average to us. Nothing impressive.
It was again, fine. Nothing terrible either.
Perfect business or leisure hotel!
Breakfasts were fantastic and location was excellent!
The lighting system requires a sense of humor. It is very easy to mistakingly turn out the lights on someone in a different room. You may want to bring a flashlight
Room were lovely Staff efficient and friendly Lovely hotel
Rooms were far too hot at night Breakfast area - Shown to a table that was not laid up but dirty then had to stand and wait until waitress cleared cleaned and re-laid. Bits of food below by our feet. Breakfast buffet lovely except cooked breakfast, dissappointing in lack of choice of egg and most food only warm, scrambled eggs cold.
Worst hotel ever
We booked this friend to stay overnight as our friends were having their wedding at The Ballroom in Park Plaza. Thank god the wedding was good, because that was the only good thing about this hotel!!
As we were part of the bridal group we contacted the hotel months, weeks and even the day before check in to request an early check in, that never happened!! As an apology because our hair and make up artist was standing in reception, we were only upgraded for 2 of the 4 rooms. During and after the wedding, we got stuck in the lift (which was already broken but not decommissioned) no apology from the evening staff and no acknowledgement of their errors, rather I am told "I am done talking to you". After our party having spent tens and thousands of pounds, this is the treatment we received. No compensation and no complimentary offers to any of us.
Situation plus we were at an Indian wedding in the hotel
Location was great, and they upgraded us up when we got there. Room was very spacious & clean. In addition, they had gluten free breakfast options.
Walls were not flush in one place in our rooms, which made it too easy to hear our neighbors in the early hours... (meaning there was a space between the walls.)
With a stay at Park Plaza Westminster Bridge London, you'll be centrally located in London, steps from Southbank Centre Book Market and Florence Nightingale Museum. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Based on 18,994 reviews
Value for money
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